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Louisiana Unemployment Phone Numbers

The Interactive Voice Response (IVR) System, “Easy Call,” gives user-friendly access to general information concerning services provided by the different offices of the Louisiana Workforce Commission and provides certain services by telephone rather than in person or by mail.

You may call for general information and to find out about your benefits Tuesday through Saturday. No payment information is available on Monday, as claims filed late Friday through Monday are not processed until Monday night.

To file your initial and continued claim, call the “Easy Call” number 1-866-783-5567 (toll-free).

You can also call to this number:

  1. If you have any questions about how to complete the answers or how to use this Voice Response System
  2. To request any prior weeks or for any problems you may have
  3. If you believe someone has accessed your claim file
  4. If you believe the total wages in covered employment shown on your monetary determination is wrong or incomplete

Note: When you file a reconsideration, you must have your monetary determination, your Social Security Card, W-2 form, check stubs or any other proof of wages earned, and the name(s) and address(es) of employers that you worked for during the base period of your claim.

If you are disconnected or hang up before the system tells you that your claim has been processed, you will have to call again to file your claim. You will have five seconds to respond to the message, and then the selections will be repeated. If there is no response after the second time, the system will disconnect.

If you get a busy signal when you are trying to file your claims, wait a few minutes and try again.

  1. Do you really believe that? I know they are over worked but higher more people since Louisiana does have the overhead of offices we can go to.

  2. Please call the govenors office. Maybe if we all call our Govenor or email him (and he has both a phone # and an email) for his constituents. He will get the general idea if just how bad things are for all of us. Well due to hurricane Laura you will not get your email or call returned within 3 days. (But they will help)

  3. I am trying to reach a person for assistance with my mother’s claims. Today is Monday and the only time to call base on your schedule. I live out of state. My mother has been trying, with no success, to get her back weeks benefits owed since 3/22. She did not get her PUA benefits and she is in need of her funds. The process has been daunting and you sent in circles via that phone tree.

    1. Cathy,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

    2. try calling your Louisiana State representative, La. Sentor, and La. Govenor John Bel Edwards. They all have phone numbers and they offer you the opportunity for their assistance. I wish you luck bc I’m in a similar situation. Although I haven’t got my problem resolved they are trying their best to help me. Oh you can forget that phone # . And don’t waste your time sending emails. I know they are overwhelmed bc if the pandemic but are State should offer a workforce unemployment office to see and talk to real people. I was surprised to find out Louisiana does not offer that for us.

    3. I have been trying to have them review my case. I get 94 a week and my coworker who made less recieves 107 a week I’ve also tried to add my bank information they refuse to take it online also I would like to know why I have not received the back pay everyone else has and Everytime I call I get hung up on

  4. I am trying to reach a person for assistance with my mother’s claims. Today is Monday and the only time to call base on your schedule. I live out of state. My mother has been trying, with no success, to get her back weeks benefits owed since 3/22. She did not get her PUA benefits and she is in need of her funds. The process has been daunting and you sent in circles via that phone tree.

  5. I have sent emails and been placed on the *urgent* call back list for 4 weeks now, awaiting a response from the Benefit Analysis Team. I have been filing since April 11 and the weeks state In Progress, a representative was able to release the last two weeks prior to me speaking with them in the *file a claim* dept. however they stated I needed someone from the Benefit Analysis Team to release my other weeks. How can I reach the Benefit Analysis Team

    1. Tara,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

      1. Do you really believe that? I know they are over worked but higher more people since Louisiana does have the overhead of offices we can go to.

      2. Sam, same issues as Tara, my husband. has been calling every single day for a week. They have his payments “on hold” because it says we filed for benefits from outside of the country when actually it was our VPN. We are unable to reach a human by phone and emails are not responded to. I have not received any payments since July!

        1. James,

          I can understand your situation. The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.

    2. Having the same issue here. Would love to just take care of things online but in this case I have to speak to a real person. I got through once but it was the wrong department so she placed me on that same urgent list. That was a week or so ago. Maybe our definitions of urgent aren’t the same.

    3. call the govenors office. Maybe if we all call our Govenor or email him and he has both a phone # and an email for his constituents.

  6. I have been applying since April and it comes back as zero even though I’ve been working up until the pandemic and my job closed because of covid. I can’t get anyone on the phone and haven’t received any assistance.

    1. Gabriella,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

  7. I received notice in April that my unemployment benefits were extended to 39 weeks due to COVID-19; but the system will not let me file my weekly claim for week 27.

  8. Hello. I was filing for UI for 4 weeks now. Today my status had changed to unresolved issues :yes
    And then down below it says :
    No outstanding issues been found
    Payment in progress status
    What shall I do?
    What does it mean ?

    1. Lena,

      Please wait for the further processing of your application. There will be thousands of applications for the office to be processed. Make sure to check the status at regular intervals.

  9. I am trying to help my mom file for unemployment benefits due to COVID-19. She said that when she tries to file, she gets the message that there has already been an account setup with her ssn. What should she do?

    1. Hello:
      I filed my unemployment last week on Wednesday 5-27-2020 and received my check on 5-28-2020; I went to file my claim for this week ending in 5-30-2020 and it says I have separation reasons mismatch issues how do I resolve them and what does that mean?

      1. Lanell,

        Please try finding answers online since there might be limited phone support due to the shortage of staffing. You can use the “Resources” or “FAQs” section of the website.

    1. Sam,

      My wife is in fitness Industry. She is 1099 employee in 2018 she worked part time for business that she did pay some unemployment. I thought since Covid-19 1099 employees should be eligible for unemployment. She signed up and it said she was eligible for 17 dollars a week. What should we do?

  10. What do i need to do to stop my Louisiana unemplyment because Louisiana told me i had to file Louisiana and i have not worked in Louisiana for 3 years. I worked in Pennsylvania and need to file with them but i need to know how to stop my Louisiana first. I have called several numbers but you cannot talk to live person. My email is bdautriel@msn.com and my name is Bonnie Dautriel phone number 337.802.8516.

  11. I did my first weeks claim and I checked it and it says unresolved issues. Then looked at them an am confused. It’s got 4 different things on there so with those on there how am I supposed to fix them?

    1. I need to change my bank information for direct deposit it won’t let me on the unemployment website without my old bank account number that I dont have no more and i dont know. What do I do I cant get nobody on the phone.

  12. How do I speak to a representative about my claim? I’m having issues with my claim that the website nor automated system can help me with .

        1. Vera,

          Please note this is a private forum and we do not have access to the claims file. Please call (225) 342-7555 for assistance.

  13. I am very worried I have tried to call the phone number provide but on one ever answers.i have been filing my claim now for 3 weeks but I haven’t gotten response can you please help I need this money ;to survive

  14. I cannot finish applying for new claim due to automated zip code for employer. I need help getting pass this part to file.

  15. I have been laid off due to reduction in force. I will receive a lump sum severance. I meet the requirements for unemployment, relative to time on the job and wages. Question- I am eligible for UE benefits, if so, I am immediately eligible, if not , when would I be eligible.

    1. Kathy,

      If the severance pay is a one-time payout, please apply right away. Otherwise, please wait until the payout is complete.

  16. I have sent you an fax on 9/11/2015. I called the number 1-866-783-5567. Here is my phone number My number is 504-339-0826. Your automation does not let me choose to talk to a live person in which the letter you sent me says I could easily talk to someone personally. I am asking for you to please fix your automation answer machine. I have been out of work for almost 2 months now. If I can not talk to a live person soon I will call Bobby Jindal myself and ask him personally why does the Louisiana Unemployment office does not have a way to talk to a live person. Or I will just record the session.

    1. Please note we are not associated with the labor authorities in your state. Please call them directly on the phone numbers provided.

  17. I recently received a paper requesting information about an employer I worked for in the state of LA asking my layoff date and reason for leaving the company. I was gathering this info and have misplaced the paper to send back with info. Can you send me a number to fax this information to you. I live in Indiana and have a claim open in OH. Ohio is requesting this information. Please let me know a fax number I can forward my information to. Thank you
    Patrick F Shepherd
    1719 Duart Ct
    New Haven IN 46774
    260-740-9321

  18. what is a good phone number that I can talk to a purson not a recording about my claim and I have questions about filing . thank you

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