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Maryland Unemployment Phone Number

The Division of Unemployment Insurance carries out almost all business by telephone.

If you live in a state other than Maryland and do not normally commute to Maryland to work, you must file your claim in an office that is located in your state of residence. Please check your local state of residence telephone book for information.

Hours of Operation: 7:30 a.m. to 4:00 p.m. Eastern Time, Monday through Friday.

File your claim in the claim center located closest to your home.

Location Phone Number to File a Claim Area Served


Baltimore Metro South

Claims Center



(toll free)

Baltimore City

Anne Arundel County

Howard County

College Park

Claim Center



(toll free)

Calvert County

Charles County

Montgomery County

Prince George’s County

St. Mary’s County


Cumberland Center Claim 301-723-2000


(toll free)

Allegany County

Frederick County

Garrett County

Washington County


Salisbury Claim Center




(toll free)


Caroline County

Dorchester County

Kent County

Queen Anne’s County

Somerset County

Talbot County

Wicomico County

Worcester County

Towson Claim Center




(toll free)

Baltimore County

Carroll County

Cecil County

Harford County

  1. Have been unemployed since December 2020. Claim has been pending for 10 weeks now. Call multiple times every day and have only reach an agent 3 times in 10 weeks of calling. Submitted UI Inquiries every week and never get a response. I have submitted EVERYTHING they need in multiples. How do I get my claim escalated and approved? This is insane. No one should be made to wait this long to receive benefits they earned after 15 years of working and then getting laid off due to pandemic economic decline. Anyone have any suggestions on how to move a claim forward?

  2. I have been waiting since August 25th for someone to remove my PUA claim so I can file a regular UI claim. I was unemployed in April because my daughter was diagnosed with Leukemia last year and due to COVID they recommended I be off work. So I was approved PUA, at the end of August I needed to file for regular UI because the Chick-fil-A I worked at was temporarily closing to re-model. I have not been able to get through on any phone line and have sent multiple emails. PLEASE HELP!! I am back to work now but my savings are depleted from not collecting unemployment.

    • Michael,

      Please try finding answers online since there might be limited phone support due to the shortage of staffing. You can use the “Resources” or “FAQs” section of the website.

      • The last person I talked to told me they had to do an escalation ticket to get it removed but that was 2 months ago and now I can’t get through it’s not something I can do I was told that it has to be done by someone within the unemployment office

        • Michael,

          The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.

  3. I would like to talk to a live person not automated system. How do I do that? And before giving me numbers, I have tried several, like 1-800-293-4125 and 667-207-6520. Neither one of those work.

    • I’m in the same boat as you very frustrated. I have been checking beacon websites for 2 and a halfs months all I get is Still pending.

      • Did that still waiting for an aswer. And it didn’t help, I’ve been filling for 9 weeks and get Still pending. No real person and get hung up on with the Automatic on. Going Crazy over This

        • Alice,

          The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.

        • Help! My account has been flagged for fraud! I keep calling the number provided to me and all it does is say that its transferring me to a live agent, but then says that the UI office is unable to answer my call at this time. This is bullshit dude! It’s not even ringing at a place where there are people to answer calls! Its just a giant answering service! There is NO LIVE people to help at all! It’s like sending all your clients straight to voicemail and not giving a shit that people’s LIVES are at stake here!

      • Zakkiya,

        The Unemployment Office might be inundated with pending requests. Please see if you can correct in online after logging in.

  4. Hello , i have a question IF i been working at a office for 3 years and she decided to Put me on a NEEDED BASIS as far as if she needed me she will let me know but have not had me sign anything or called me to even come in for over 90 days it was a part time job but i was doing 59.50 hrs every two weeks for some reason i never could get past 60 hrs . But i had to find another job which is part time as well which i currently am working at but my actual question is can i file for unemployment And get paid for the time i have not been working there Because of the fact that she has not even contacted me to even work for over 90 + days since back in november .

  5. Hello .I work in Towson university and I get temporarily lay off in summers .I receive unemployment benefit during the summer .Now my question is if I attend a school for two month do I lose my benefit?

    • Ali,

      That is correct. Attending school hampers chances of engaging in a full-time job and therefore has an impact on UI benefits. Please call the Unemployment Office for more.

  6. Can my boss even though I have been working there almost a year hold pay from me until I get my DOT Physical even after putting me on the payroll? They said I started in April but I really started in May and they told me to go home until I have it done. Can I file for these two weeks?

  7. What can you do if you work for a company and they tell you there is no work and they will call you when they are busy? Shouldn’t they have to lay you off?

    • Linda,

      If you’re on full-time rolls of the company and they’re paying UI taxes into the system, you might be able to claim partial UI benefits. Please call the Unemployment Office for more.

    • Lexi,

      Please note this is a private forum and we do not have access to the office. Please try calling during off-peak hours or visit the official website for additional phone numbers.

    • Stephanie,

      Please note this is a private forum and we do not have access to the claims system. If you’re facing issues with the fax line, please call the Claims Center for assistance.

  8. I just received my last check from my previous job. I have already filed for unemployment benefits. Should I enter this amount on my weekly claim certification?

    • Amber,

      If there is a provision, please do. Else, call the Claims Center on the phone numbers provided for further instructions.

    • I can’t reach a live agent. When I select the option I get a voice message that says invalid entry. I can’t file on beacon because I filed a claim 2 months ago. Even tho that claim is closed, I don’t have an option to file again. I’ve been laid off since last week and can’t reach anyone.

        • I am so frustrated they asked me to update my information and it’s been weeks now without unemployment and I am behind on bills. I called every number there is . I need help.

        • Diane,

          Please try finding answers online since there might be limited phone support due to the shortage of staffing. You can use the “Resources” or “FAQs” section of the website.

  9. Was suppose to receive call back from unemployment last week after my employer answered, to date I haven’t received a denial letter or my payments. Unable to follow up as I cant reach anyone by phone, how do I find out the status of my claim?

    • You can simply stop claiming weekly benefits.

      I suggest you call the Claims Center and speak to them for clarification in this regard.

  10. My hours have been cut at my current employment. How do I fill for partial unemployment in Maryland?

  11. I work for a contracting company and will be layed off 31 Mar 16, when can I apply for unemployment?

    • If you’re on permanent rolls and getting laid off due to involuntary reasons, you can apply immediately for UI benefits.

  12. I was being harassed by my new Unit Director and I filed a grievance against her and asked to be removed from her unit as it had become a Hostile workplace I went to work today and was told they don’t have any jobs for me I live in Pa but have always worked in MD.What should be my next step?.

    • Please see if you can escalate the situation to the top management or human resource representative to see if you can find any relief as this seems to be a case of vengeance. If you believe that you are not at fault, you must brave all odds.
      If you’re fired, you may look at filing for UI benefits until you find a job.The state also provides job assistance in this regard.

  13. Hello’ I need help in locating someone to document my status of an address change. my past address was,3041 Spaulding Avenue, Baltimore Maryland 21215. My contact number is #443-635-6183> However, the landlord refuses to indicate or give me any mail that comes from your office and his girl friend stated that he opens my mail. He will try to claim that he’s me and order a new card with a new pin to collect my benefits. Can someone please call me and my last digits of SS# 6603. Thank you for taking the time to read this short note.

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