Michigan Unemployment Phone Numbers

Once you become jobless you can file a new claim or reopen an existing claim for benefits by calling special toll-free telephone number at 1-866-500-0017. You can call and file by using a touch-tone telephone from anywhere in the USA or Canada. For TTY callers, use 1-866-366-0004.

The scheduled time for filing by phone is based on the last two digits of your Social Security number. Workers who are unable to call on their appointed day and time can dial the toll-free number anytime between 8:00 a.m. and 4:30 p.m. Eastern time on Thursday or Friday of the same week.

MARVIN’s Telephone Number

To phone in your biweekly claim or ask questions about your claim use MARVIN’s statewide, toll-free telephone number 1-866-638-3993.

Note: If during your call to MARVIN there is background noise, static on the line, or if you’re using a cellular phone and have a bad connection, you may need to hang up and call back on a touch-tone or tone/pulse telephone. These sounds may obstruct with your communicating with MARVIN.

Schedule for Contacting MARVIN whether by Telephone or Online

Time Monday Tuesday Wednesday
8:00 – 9:00 AM 00-01-02-03 34-35-36 67-68-69
9:00 – 10:00 04-05-06 37-38-39 70-71-72
10:00 – 11:00 07-08-09 40-41-42 73-74-75
11:00 – 12:00 10-11-12 43-44-45 76-77-78
12:00 NOON – 1:00 PM 13-14-15 46-47-48 79-80-81
1:00 – 2:00 16-17-18 49-50-51 82-83-84
2:00 – 3:00 19-20-21 52-53-54 85-86-87
3:00 – 4:00 22-23-24 55-56-57 88-89-90
4:00 – 5:00 25-26-27 58-59-60 91-92-93
5:00 – 6:00 28-29-30 61-62-63 94-95-96
6:00 – 7:00 PM 31-32-33 64-65-66 97-98-99

If callers cannot get through to MARVIN (Michigan’s Automated Response Voice Interactive Network) at their appointed day and time, they can call MARVIN or use MARVIN Online on Thursday or Friday any time between 7:00 a.m. and 7:00 p.m.

38 thoughts on “Michigan Unemployment Phone Numbers”

  1. Greg Busha says:

    Been reading many questions and very vague replies. What I’m seeing most is that nobody can get through to anybody working for your agency’s. Can ya give me a response to that and don’t call me asking for information if I can’t call you back and nobody answers and told to call back later and get the same response on every call.

  2. Greg Busha says:

    I received a call from Debra from theSaginaw office stating she needed info on my separation from my employer. She wanted a call within 48 hours however every time I call it instantly goes to busy tone and you call the questions line you always get the same response of being overloaded and call back…which you get the same response. Now the ironic thing is I’m looking for a job and you obviously need more help so hire me and I won’t have to call and be told to call back later

    1. Sam says:


      We’re a private forum and would not be able to convey your message to the agency. You will find alternate phone numbers on the website of the agency. Also, consider the option of visiting an office in the vicinity.

  3. Diane says:

    I need to have the security question where were you born reset so I can get back on Marvin So can you have someone reset my pass word

    1. Sam says:


      Please note this is a private forum. For password reset and other related questions, please call the Claims Center at the phone numbers provided or check online.

  4. tim barney says:

    lost my W/2 for unemployment-how do I get another one

    1. Sam says:

      You should be able to download from the website. Please use the link below to access the website.

  5. Linda says:

    Why can you no longer leave a message for a call back. You can never get thru to ask a question! I just need to know if I work 22 hours a week do I qualify for benefits if I am laid off?

    1. Sam says:


      Please note this is a private forum. If the hours have been reduced involuntarily, you can be eligible for partial UI benefits.

  6. adrian says:

    I called marvin October 25,2017 to receive my benefits…I answered all the questions correctly..marvin told me I would receive benefits the next business day…I have not received payment yet

    1. Sam says:


      Please call the Claims Center on the phone numbers provided and speak to a representative for clarification.

  7. Anne says:

    Someone put fraudulent unemployment claim in my name. My employer contacted me to let me know. All my personal info is on the form. What do I do now?

    1. Martin says:

      Please report it immediately to the Unemployment Office by calling them. There would be a detailed investigation carried out.

  8. Eric says:

    well this has been fun, three times now I have tried to talk with someone over the past two weeks about benefits. since your online system will not allow me to register. All three times I have been on hold for an hour and a half and hung up on. ANY other company that operated like this would be out of business. I haven’t tried to collect unemployment in over 20 years. feel like a victim all over again. thanks

    1. Martin says:

      I am sorry to hear about your struggle to get through.

      Please note this is a private forum and we do not hold any association with the Labor authorities. Try calling during off-peak hours or visit the nearest office for an update.

  9. Johnny Singer says:

    My Wife was assessed a $21,000 unemployment benefits penalty and she didn’t receive one unemployment check. The State has since taken our Tax Return and we can’t get through on any phone number to talk to a real person. Their is obviously a glitch is the States system. We need to get this resolved! What do we do?

    1. Martin says:

      The best thing to do is visit the nearest office since this is quite a serious issue.

    2. alicia says:

      Im curious if im eligible for underemployment benefits. I was working an average of 35-40 hours a week plus commission I decided to drop down my position to just cashier from assistant manager I was told my hours and pay would not change I would just lose commission I agreeed . Now my hours are down to 25 hours a week and no commission I agreed to lose commission but not hours can I still collect?

      1. Martin says:

        You can apply for partial UI benefits for reduction in the standard hours.

        Please speak to the Unemployment Office.

  10. Christopher Briggs says:

    I was asked to certify today after a two week lay-off that occurs each year during Christmas. I provided a return to work date of 01/11/2016. Due to this I did not need to register according to the letter I received but it still said that I needed to no later than the 9th if I did not return to work?? I went back to work on the 11th but my certification for those two weeks stated 0 for the payout?? I tried to call the number is always busy, does anyone even work here or is the Michigan UIA just a oversized answering machine that wont take any calls?

    1. Martin says:

      Not sure who advised you to certify for temp. time off from work. We do not have any information on your claim status since we’re not associated with the labor authorities in your state.

      Please try their numbers during off peak hours like afternoons.

  11. Mike says:

    how do i get in contact with a unemployment representative when every time i call, even trying for an hour straight it says to call back?

    1. Adrian says:

      Looks like they may be experiencing high call volumes.Try during mid week.

  12. Judy Patton says:

    I filed for in December when laid -off. I have a claim # 3181715-0 and received a debit card. You required verification from MiTalent and I faxed that info on 2/17 and again on 2/19/2014. I can not get through on the phone. You always say you are busy to try again later. When can I expect to receive funds on my debit card?

    1. Adrian says:

      Please note that we are not a govt. organisation and do not have claim specific information. You must continue following up with the claims center by phone.

  13. Joyce says:

    can you collect unemployment for your family if your in husband is in prison

    1. Adrian says:

      If you were employed before or looking for employment, please consider applying for benefits.Remember,you should be willing and ready to accept any suitable employment.

  14. corita dorsey says:

    I filed for benefits November 20th .I have not received anything … everytime I call 8665000017 it’s claiming to be that noone can answer the call because all the representative are claiming to be busy for the last past 3 weeks…. can you please provide resolution yo my claim… what is the hold up regarding my claim

  15. michael a pratt says:

    how can i talk to a claim adjuster about my claim. you can call me at 443-660-6000 thank you mike pratt

  16. Missy says:

    I was asked to part-ways with the co, I worked for for 3 months, right before my 90 days I think. I do not agree of course with the explanation that I was not meeting the job requirements. Can I collect employment…even though I was let go right before 90 days?! I was an hourly worker, 10 hour paid weekly, How do I find out if I qualify.

  17. Chris says:

    I have tried multiple times to contact the agency and have been unable to contact them… What should I do ?

    1. james cetrone says:

      I lost my unemployment debit card, how do I get a new card?

      1. Adrian says:

        Please call the customer service of the labor dept in your state for assistance regarding this issue.

  18. Saima memon says:

    I applied for unemployment and got denied I yesterday. I was let go of my job yesterday. I need to know the reason for denial and what ate next steps. I tried calling several time and could not get through.

  19. kendra fleming says:

    I got approved for unemployment 7/21/13. And i’ve been calling in marvin and filling out my job search sheet….but still have not got a payment!!? I dont understand

    1. kathy says:

      Call the local unemployment office in Michigan immediately.

      1. james cetrone says:

        what number do i call

        1. Adrian says:

          Claims line, 1-866-500-0017
          8 a.m. to 4:30 p.m. weekdays

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