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Mississippi Unemployment Phone Numbers

Updated : June 20th, 2019

If you worked and earned wages in Mississippi, you may file a claim for unemployment insurance benefits online or by calling 601-855-3133 or 1-888-844-3577. Your claim for benefits will be effective the Sunday of the week the claim is filed.

You may even register to start a job search by calling to the same number.

Sometimes you just have to talk to a live person to get answers to your questions. Be prepared for long wait times because many people try to connect every day. Remain courteous to the person you are connected and you will a lot more help.

When you call the MS unemployment phone number, make sure that you have the following information:

  1. Social security number
  2. Dates of employment
  3. A pen or pencil, and paper – to take notes

  1. The website says I already have an account, and won’t let me reset my username. I’ve tried calling and holding and never get anyone. Can I get help resetting online? or an appointment at my WIN job center? The phones are continuously busy!

      1. My benefits stopped, but my work hours have not changed I was told to call the employment office but can’t get them my status shows issue under review

        1. Same…I don’t know what to do…they finally called back but she didn’t know anything more than I did… absolutely nothing has changed but says issues under review the last 5 weeks. I could really really use some help.

        2. Trevor,

          I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals.

  2. I cannot reach anyone right now due to covid19. I realize everyone is filing at the same time but…maybe more phone lines and staff?

    1. Amy,

      We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly.

      Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state’s official Unemployment website.

      1. I can understand your situation. Please wait. There will be thousands of applications for the office to be processed. Make sure to check the status at regular intervals.

    1. Jessica,

      We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly.

      Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state’s official Unemployment website.

  3. For some reason I can not get my unemployment benefits! I had to file for unemployment back in February 2018, I started receiving benefits than it stopped talking about I was probably underpaid when infact I was not being paid right at all! I had $3,400 something before it stopped after it stopped I still had $2,700 something that was not paid! Plus this is a whole new year. Keep in mind I am a single mother of 2 kids. I have had 2 jobs WHILE I was TRYING to draw my unemployment. My managers at Walmart doesn’t know why I’m not getting my money because I was offered my job back! I REALLY need my money. I have been waiting to get another job because I have NO FUNDS to pay for gas milage! I don’t think it is fair. WHATEVER I NEED TO DO I AM WILLING TO DO!!!!!

      1. Tai,

        There will an intermittent delay owing to the number of applications. Please be patient and make sure to check the status regularly.

    1. Netrica,

      Please provide further details surrounding your question. The best way to have this resolved is by contacting the Claims Center.

  4. I can not reach anyone in any un-employment office. I have 9 weeks of certified claims in system that have not been paid.

    1. Please watch out for email or written communication from the Unemployment Office.

      Also consider the option of visiting the nearest office for an update on your claim.

    1. There seems to be an issue with your account log in credentials.Please call the customer service of the labor dept in your state.

    1. If you filed online,please log in immediately and see if you can correct. If this relates to a weekly claim and if the information is submitted,chances are that you may not be able to correct. Please call the claims center in that case.

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