Missouri Unemployment Office Locations

Filing and determination of eligibility for Unemployment Benefits is handled at the Department of Labor and Industrial Relations, Division of Employment Security (DES). As a requirement of receiving Unemployment Benefits, you may be instructed to go to a Missouri Career Center for 4-week reporting.

Missouri Career Centers only handle reemployment and training. Questions dealing specifically with your Unemployment Benefits must be directed to DES staff.

You can file a claim at one of the Regional Call Centers (RCC) listed below:

Call Canters Contact Information
Jefferson City RCC`
  • Local Calling Area 573-751-9040
  • Outside Local Calling Area 800-320-2519
Springfield RCC


  • Local Calling Area 417-895-6851
  • Outside Local Calling Area 800-320-2519
Kansas City RCC


  • Local Calling Area 816-889-3101
  • Outside Local Calling Area 800-320-2519
St. Louis RCC
  • Local Calling Area 314-340-4950
  • Outside Local Calling Area 800-320-2519

  1. I cannot get a username and password to suit the site. So that being said., I did apply online, got into in the mail and have applied to several jobs online. Due to not being able to check in weekly (and I have tried) I have missed these past 2 weeks. I plan on going into our local office on Monday. Any suggestions?

    1. Shona,

      If you haven’t received ID/password, please call the Claims Center before visiting. You might find a resolution to your issue over the phone.

  2. i worked 3 jobs last summer and quit 2 because of no hrs. now my 3rd job is in a decline. i applied for unemployment benefits but i have been denied because i quit those 2 jobs and that was 7 months ago. is this legal?

  3. My wife and I are live in Property managers of a mobile home community.. We started and moved into the managers apartment in March of 2017. Without warning and with no prior notices we were handed termination notices this morning. Because we live on property we were also given a 3 day eviction notice and told we have until 5pm Friday to get all of our personal property off premises and be out. Is this legal?

    1. Robert,

      Please note this is a forum on Unemployment Insurance benefits. We’re not knowledgeable in your area of concern. Please consult a lawyer or lookup for a suitable forum on the internet to discuss the situation.

  4. My ex-employer is giving me severance pay but instead of lump sum, they are spreading out to 9 bi-weekly payments,
    how will my unemployment work? should I wait to apply or do I have to report these payments?

  5. My job is being eliminated some time in January and I will be out of work. I will have vacation & severance pay coming. I also receive Social Security.
    Can I apply for unemployment? What do I need to do?

    1. You can be eligible to apply for UI benefits after the Severance pay period is over. Most of the states do allow provision of both Unemployment Insurance and SS benefits.

  6. I was promised insurance when hire a month and a half later they transferre me to another llc they own and said they are not offering insurance they do not have enough ppl that they have to offer it. On the llc I was on they offer and offered it to ppl. Can I get unemployment while I look for a job that offers insurance if I quit.

  7. I am receiving benefits and I have went to 2 of my job training programs I no longer have tranportation to make it to my next class that is tomorrow . I don’t want to loose my benefits because of this ‘ I need a number for St. Louis Unemployment office where I can talk to a claim specialist not the weekly claims line

    1. Please call up the help center to find out the closest office. Unfortunately,I do not have the list. If you’re looking at filing for UI or follow up on a claim, you may reach them online or by phone.

    1. If you’re in Missouri, please see the list of regional claims centers below.You may call the one closest to you.

      Jefferson City………573-751-9040
      Kansas City…………816-889-3101
      St. Louis………………314-340-4950
      Outside Local
      Calling Area…………800-320-2519

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