Missouri Unemployment Weekly Claims
After you have filed a new claim, or renewed an existing claim, you will need to file a weekly certification for each week and, if required, you also must search for work.
A claim week begins on Sunday and ends on Saturday. You must wait until the week is over before you make the weekly certification for benefits. Beginning on the Sunday after you file your initial or renewed claim, you should file your first weekly certification. Continue to file each week until you return back to work. You must file your weekly certification within 14 days from the end of the week (Saturday) you are claiming.
Internet: Visit www.moclaim.mo.gov. Make sure you complete the form and receive a confirmation page, or you will have to start again.
Telephone: Call the number for your area RCC. Your call will be answered by the automated (IVR) system. Choose the option of filing a claim, and answer the recorded questions, using 1 for “Yes” and 9 for “No”.
Regional Claims Centers:
- Jefferson City – 573-751-9040
- Kansas City – 816-889-3101
- St. Louis – 314-340-4950
- Springfield – 417-895-6851
- Outside Local Calling Area – 800-320-2519
- Fax Number – 573-751-9730 (This is the central fax number, so make sure to mark the item to the attention of the person to whom you are sending it.)
If you answer a question wrongly, you will be given an opportunity to correct your answer. If you hang up before you hear that your claim has been accepted, you will have to call again and start over.
Whether using the Internet or telephone to file, you may only claim the weeks presented to you, which will not exceed the three prior weeks. If you have any problems or questions, call your area RCC. Once you have completed the weekly filing, you must contact your area RCC to change or correct an answer.
Ive filed on Sunday morning the last two weeks. On Monday it says processed with Mondays date as the processed date. Then on Monday night it changes the date to Tuesdays date. What’s up with that?
I fill initial claim on Thursday but I was busy through the Sunday,So I later Certified on Monday do you have idea when the payment will be issued
Vivian,
If you’re filing within the stipulated window, you should receive the weekly payment as per the timelines.
Matt,
It might be a system glitch or a human error. If this happens again, please call the Unemployment Office.
My claim has been pending for 9 weeks. What should I do
When does the protest period start. I filed on 2/14/2021 and it was processed on 2/18/21?
My weekly request for payment says rejected. There is no info anywhere on what that means! I qualified for ui and it sent me a correspondence saying what my weekly amount is!
I have this same issue currently. What did you find out about this?
Amelia,
Please wait/check for email correspondence. It will have reasoning and action to be taken (if any).
When does the 10 day protest period start? I filed 2/14/21 and it was processed on 2/18/21 for the ending week of 2/13/21.
I’m having a difficult time reaching anyone at the Claims Center. Is there a trick to actually getting someone on the phone? Can someone please call me so I can get some answers to my questions? I’m not sure why my claim has said, “Pending Issue/Denied” for three weeks straight. I am out of work and need money for my family. Thanks so much for your help!
I filed my weekly request for payment for last week and It said I wasn’t payable cause I was receiving a pension. I looked and I accidentally Hit yes I was and I’m not receiving one. Never have. Will I still get this weeks payment once I call them tomorrow and hopefully straighten it out.
Susan,
Not sure if you can claim retrospectively unless it’s made available for you.
Andrew,
There is no trick really. There will be a delay due to the sheer volume of pending applications. Please consider the option of visiting an office in the vicinity.
Does anyone know if the status of my Unemployment says “Scheduled for Processing” how long it takes?
Patricia,
There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.
Filed for FPCU July 19th and actually got accepted for regular benefits(UC) I was not certain on what to do as everyone said From DES that I had to be denied to file an appeal… I was late on that appeal because of false information obtained by DES employers… I have since appealed the retroactive back pay and says i cant appeal because a determination has not been sent to claimant… Long story short, I was wrongfully fired 2 weeks before pandemic hit. So if the company didnt fight my UC for reg benefits? Then why am I getting denied or not approved for my much needed FPCU payments?
Eric,
Please reach out to the Unemployment Office to understand the reason and respond appropriately.
My application is a combined wage claim with two states, i already need 10/11 weeks back pay, Ive been waiting a month and it just says “scheduled for processing” For 4 weeks in a row now. How much longer?! I call and no one can do anything which I think is probably untrue.
I applied for PUA unemployment never heard anything for months so I assumed I didn’t qualify. Found out I did qualify in May and recieved benefits. I am trying to get back pay for previous months owed and pending status says rejected what does that mean? I should qualify as I did in May and June
Yeah thanks for screwing me over or trying to at least! Make me renew my claim and then deny my PUA claim after already approving my PUA for 7 months and then request for me to send back all the money that you guys sent to me over the course of 7 months! That’s wrong!
My unemployment has said scheduled for processing now for 5 weeks and my husband’s now for 2 weeks, this is so frustrating, we are doing without at this point and I don’t know what to do!! Are we going to be paid for these weeks that say scheduled for processing.????
Amanda,
The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.
Alyssa,
The Unemployment Office might be inundated with pending requests. Please continue chasing until payments normalize.
I have not received any benefits yet. I can’t get a hold of a person to speak with. I’m not sure my first two weeks went through. I did not know I had to request payment each week. What can I do? I just got a notice that my third week of claims is a waiting week. Not sure what that means. Thank you.
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals.
So do we get paid for the 2 protest weeks??
That period is generally considered as a “Waiting Period”. Please call the Unemployment Office for more.
Please can anyone explain what that mean ” System detected expired PUA Claim. Claimant has to file AIC” and what is next steps
Following. I’m having the same issue
If anybody has the answer to this please share
It’s an overly fancy way of saying that your claim got f****d off somewhere along the lines so you have to go back and file AIC (additional initial claim)
System detected expired PUA Claim. Claimant has to file AIC.
What does this message mean? It displays when I click to see my PUA claim that I filed last week.
Would also like to know
My weekly request for payment was rejected. What does this mean?
David,
They would have also provided a reason for the rejection. Please action accordingly.
I’m from Missouri and although I have a job they closed down due to the pandemic but they will open up once everything is situated, but I have to do a work search activity to be able to get help? Is that right?
Marie,
You may be exempted from the work search requirement.
What does it mean ” payment pending due to protest period”?
I have 2 inquiry’s that both say that and amount paid is Zero. How long will this take?
Jentry,
The protest period is the time given to your employer to raise a dispute. Generally, that is around a week. Please wait for this time to expire.
What does it mean ” payment pending due to protest period”?
I have 2 inquiry’s that both say that and amount paid is 0 so I would really like to know what it means and I would like to know if I get paid for those two claims or not.
Right mine says the same thing
Dakota,
Its the period during which your employer can protest the claim. Once this period is over, the application will be processed further.
Does that mean if its approved we will get backpay?
Leassa,
As much as I am aware, there is no concept of back pay. Please check on the website.
Why is my weekly schedule reading. Waiting for 10 days AIC?? What does this mean? Why ?
What did the AIC mean?
Mary,
Your application is on hold for the “Waiting Week”. Please wait, this should be released soon. Keep tracking every 2-3 days.
how do I file my unemployment
What does it mean when it said “Scheduled for processing” is the money on its way to my DP or is it not coming ? Have been waiting for roughly 2 weeks now
Leo,
It perhaps means the claim is yet to be processed. There will be a delay considering the number of applications that are being processed.
Kasim,
We suggest you apply online. Here’s the link – https://labor.mo.gov/unemployed-workers
i tried to claim wk 03/15/20- wk.03/21/20 but cant seem to get to the right place online. i also tried to call to claim weeks by phone and im being told the office is closed. when i opened my claim on 03/19/20 i was told to file my claims on sundays starting today. i will tr to contact someone on mon. 03/23/20 by phone. thank you.
I have an “Issue on file”. Went to the appeals tab and have this “No appealable determination/decision was found”. What is the meaning?
Travis,
Perhaps, a decision has not been finalized yet. Please call the Claims Center for assistance.
I did my weekly claim on 1/19/2020 and did another one on 1/27/2020 and they both say payment pending due to protest period how long does the protest period take.
Valerie,
The protest period is 10 days. Please read more here – https://labor.mo.gov/DES/Employers/employer_protest
The 10 days for aic ..
If my job doesn’t protest, how early can I have my pua? I had an existing regular unemployment claim from April. Had to renew for assistance while on leave of Absence?? Help going to get behind on bills
Ashley,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals.
what does protest week mean?
Hollie,
It is the time period during which your employer has an opportunity to contest your claim.
Whats does pending claim detected mean. I file for weeks but i still havent gotten paid. Its just saying schedule for processing
Ahrica,
Please be patient and keep checking regularly. There will be a delay owing to the number of pending applications.
Does anyone know what payment pending 10 day AIC means?
Jim,
It probably means the timeframe of 10 days given to your employer to lodge a protest if they think you should not qualify. Please reach out to the Unemployment Office for clarification.
What does scheduled for processing mean?
Michael,
It perhaps means your claim is ready to be processed after initial verification. Please call the Claims Center for details.
what does payment pending 10 day AIC mean
Did you find out?
I also need to know?
Cirie,
I suggest you call the Claims Center for clarification in this regard.
I am trying to do mu weekly claim of work searched where do i go cant find it anywhere in missouri??
Betty,
You need to login to the website to be able to report your work searches by filling the form. Please call the Claims Center for help.
If my claim says issue on file and my employer didn’t file a protest will I still be denied? I was fired because they said I was rude to other employees. But I was not given a warning and I never knew I was rude to anyone
Christi,
If you can prove you were not “Rude” and were well within the limits, please consider “Appealing” the decision.
My status says Issue on file.
Does that mean I have been denied?
Every Sunday I file my weekly request for payment as usual just like this week and on Monday’s after 6 it says payment and I get the payment the next day but today (monday) it still says waiting for processing instead of payment what’s going on with it.
Bonnie,
It does not mean “Denied”. Its still under process. You may call the Claims Center to understand more.
what does “pending process 10-days AIC” mean?
How long does a weekly payment request take to go through?
John,
It should ideally get credited within a few days. Please call the Claims Center for clarification.
Jashmin,
Since this is your initial claim, you will be required to wait for about 10 days before its processed, approved and paid. After your initial claim, you can continue filing on a weekly basis on the basis of the determination made.
They said my request was pending because I filed a new claim. This was 2 weeks ago. What does this mean?
Jeremy,
Please wait for a response. There will be thousands of applications for the office to be processed. Make sure to check the status at regular intervals.
How long do you want for your payment when it says …payment pending due to protest period…
Jerry,
The employer has 10 days to file a protest. Please click this link to read more – https://labor.mo.gov/DES/Employers/employer_protest
The website says that my payment was made today but it hasn’t been deposited into my bank account yet… Any suggestions
Cortney,
I hope you received the credit in your bank account. If not, please chase the Claims Center by phone.
What does it mean when it says scheduled for processing
Deborah,
It means the claim is under process. If you witness an unprecedented delay, please call the Claims Center for an update.
My Missouri Unemployment claim says Issue on File what does that mean
Joseph,
It means your claim is still under process. Suggest you call the Claims Center to know more if there is a delay.
I just noticed I put that I was in the VI instead of the USA on one of my weeks. It says issue on file, could that be the reason. Will it say that If an employer protest it?
Please call the Claims Center immediately to have it corrected. You can speak to a representative and request for detailed instructions.
Sam. Is there an email address that I can forward my questionaire to instead of faxing it? Thank you very much.
Coleen,
I am sure if they have an email ID where documents can be sent to. Please call the Claims Center to find out.
Thank you, I have actually spoken with them. They have denied my claim. Now to decide if I should appeal it or not.
Sure. Best wishes for the appeals. Please make sure to gather supporting documents and evidence.
i am having trouble filing my weekly claim online can someone help me out
Lowell,
Please provide details pertaining to your query or call the Claims Center for assistance.
How long does it take for a weekly claim to go thru it still says scheduled for prossesing
I went applied for unemployment a few months ago. I put my waiting week and then I went back to work. I went to apply for unemployment the week of July 14th 2018 . I got on the phone at the office. The lady took all of my information and she told me that my waiting week was already in. Got letter stating my waiting week was the week of 7/14. That’s not right.
Lonnie,
If you sense a dispute, please call the Claims Center and speak to them immediately for a resolution.
What does it mean when your status says “Pending Issue/Denied”?
I suggest you call the Claims Center for clarification since your claim is still under process.
When do are checks hit the bank
Marvin,
For a precise answer to your question, please call the Claims Center on the phone numbers provided.
My Claim status says :Payment Pending Due to Protest Period — how long is that ? Says “Benefit Year Beginning 11/26/2017” so if its 10 calendar days its well past the 10 days.
Dustin,
It looks like the office has not updated the file. Please chase the claims center for an update.
My weekly claims status says issue on file. I have not been contacted in anyway to find out what that means. What does it mean and what should I do?
What did it end up being? Mine is saying that now.
Tara,
Your claim might be still under process. Please call the Claims Center for an update.
How can I do a weekly claim when I don’t know my 4 digit pin and it didn’t say nothing about creating one
Jimmy,
We suggest you make weekly claims and manage your claim on the internet. Please use the link below.
https://labor.mo.gov/unemployed-workers
I am a union member and when I filed it told me I needed to contact 3 people. Being union that is against union rules. the Hall is my contact person. Will I be denied because of this? It says “waiting for pending payment 10 day AIC” What is AIC?
Jack,
Since you’re a member of the union, please call the Claims Center for clarification of all your questions.
How long will it say issue on file or payment issue denied if their going to denied my money just do it so i can take the next step instead of prolonging unfair
Unfortunately, nobody has the answer. Please continue following up at regular intervals.
How lonh does the protest period last
Dana,
The notice sent when an unemployment claim is filed provides an opportunity for the employer to submit a protest within 10 days of the claim notice- As per Department of Labor, MO.
Okay i filed for unemployment on the 6th and it still says pending due to protest period. So how long can this last.
Dana,
Please call the Claims Center for clarification. There may be a delay due to multiple factors.
I have the ten days AIC on my claim also . Ijust had to reopen my claim. I did call and the guy that was supposed to help me only said that it has to be resent for appeals and pretty much said if we needed answers or to talk to me they would Have sent a letter. But it said processed till the morning I was to get my money. Is this going to another month and a half be I get my benefits. My family and I will be starved and have no electricity by then . Guess it’s my fault for getting a job that didn’t work out.
Cathy,
I can understand your situation. Please continue chasing the office at regular intervals. If need be, please ask for a supervisor.
My request for payment is been on schedule for Processing for 2 days now it’s usually only on there for A-day and then I get my money today but I still have not got my money yet and it’s just says schedule for processing do you know what’s going on or can you help me
Please chase the Claims Center for payment status at regular intervals. You can speak to a representative to understand the reason for the delay.
I’m just curious about something. My claim says “payment pending due to protest period”. Is that the protest period of 10 days for the employer(s) to protest against the claim?
John,
That is correct. For further clarification, please call the Claims Center.
Thanks for the reply. Looks like I’m playing the waiting game while I apply for other places.
I am trying to file my weekly check-in I keep calling the number and keep going in circles can you please help me my number is 417 755 2485
Timothy,
Please use the website link below for contact details.
https://labor.mo.gov/contact-labor
I file my claim last Sunday I dont have my benefits on my card can u tell me why
Please call the Claims Center to find out why. We’re a private forum and do not have access to your claim information.
I have filed claims since April and have been denied; I was told that I owe $900 once all paperwork is in order. I will have to pay back the $900 before I will start receiving my benefits. Well, they have deducted the $900 and now sent me a letter stating that I need to get all this information again. Now, they want me to go back to my old jobs and doctor office again and request the same paperwork as before. I don’t understand why?
Thomas,
I understand your concern. Why don’t you speak the authorities and express your discontent in this regard? Perhaps, you can provide them proof of the previous submission.
Did anyone ever get an answer to the question about what it means when it says payment pending due to 10 days AIC?
Harvey,
It means that there is an unresolved issue on the claim. Please call the Claims Center for further details and to check if there is anything you can do to speed it up.