Missouri Unemployment Weekly Claims
Updated : June 20th, 2019
After you have filed a new claim, or renewed an existing claim, you will need to file a weekly certification for each week and, if required, you also must search for work.
A claim week begins on Sunday and ends on Saturday. You must wait until the week is over before you make the weekly certification for benefits. Beginning on the Sunday after you file your initial or renewed claim, you should file your first weekly certification. Continue to file each week until you return back to work. You must file your weekly certification within 14 days from the end of the week (Saturday) you are claiming.
Internet: Visit www.moclaim.mo.gov. Make sure you complete the form and receive a confirmation page, or you will have to start again.
Telephone: Call the number for your area RCC. Your call will be answered by the automated (IVR) system. Choose the option of filing a claim, and answer the recorded questions, using 1 for “Yes” and 9 for “No”.
Regional Claims Centers:
- Jefferson City – 573-751-9040
- Kansas City – 816-889-3101
- St. Louis – 314-340-4950
- Springfield – 417-895-6851
- Outside Local Calling Area – 800-320-2519
- Fax Number – 573-751-9730 (This is the central fax number, so make sure to mark the item to the attention of the person to whom you are sending it.)
If you answer a question wrongly, you will be given an opportunity to correct your answer. If you hang up before you hear that your claim has been accepted, you will have to call again and start over.
Whether using the Internet or telephone to file, you may only claim the weeks presented to you, which will not exceed the three prior weeks. If you have any problems or questions, call your area RCC. Once you have completed the weekly filing, you must contact your area RCC to change or correct an answer.
My weekly request for payment says rejected. There is no info anywhere on what that means! I qualified for ui and it sent me a correspondence saying what my weekly amount is!
Amelia,
Please wait/check for email correspondence. It will have reasoning and action to be taken (if any).
I’m having a difficult time reaching anyone at the Claims Center. Is there a trick to actually getting someone on the phone? Can someone please call me so I can get some answers to my questions? I’m not sure why my claim has said, “Pending Issue/Denied” for three weeks straight. I am out of work and need money for my family. Thanks so much for your help!
Andrew,
There is no trick really. There will be a delay due to the sheer volume of pending applications. Please consider the option of visiting an office in the vicinity.
Filed for FPCU July 19th and actually got accepted for regular benefits(UC) I was not certain on what to do as everyone said From DES that I had to be denied to file an appeal… I was late on that appeal because of false information obtained by DES employers… I have since appealed the retroactive back pay and says i cant appeal because a determination has not been sent to claimant… Long story short, I was wrongfully fired 2 weeks before pandemic hit. So if the company didnt fight my UC for reg benefits? Then why am I getting denied or not approved for my much needed FPCU payments?
Eric,
Please reach out to the Unemployment Office to understand the reason and respond appropriately.
My application is a combined wage claim with two states, i already need 10/11 weeks back pay, Ive been waiting a month and it just says “scheduled for processing” For 4 weeks in a row now. How much longer?! I call and no one can do anything which I think is probably untrue.
Alyssa,
The Unemployment Office might be inundated with pending requests. Please continue chasing until payments normalize.
Yeah thanks for screwing me over or trying to at least! Make me renew my claim and then deny my PUA claim after already approving my PUA for 7 months and then request for me to send back all the money that you guys sent to me over the course of 7 months! That’s wrong!
I have not received any benefits yet. I can’t get a hold of a person to speak with. I’m not sure my first two weeks went through. I did not know I had to request payment each week. What can I do? I just got a notice that my third week of claims is a waiting week. Not sure what that means. Thank you.
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals.
So do we get paid for the 2 protest weeks??
That period is generally considered as a “Waiting Period”. Please call the Unemployment Office for more.
Please can anyone explain what that mean ” System detected expired PUA Claim. Claimant has to file AIC” and what is next steps
System detected expired PUA Claim. Claimant has to file AIC.
What does this message mean? It displays when I click to see my PUA claim that I filed last week.
Would also like to know
My weekly request for payment was rejected. What does this mean?
David,
They would have also provided a reason for the rejection. Please action accordingly.
I’m from Missouri and although I have a job they closed down due to the pandemic but they will open up once everything is situated, but I have to do a work search activity to be able to get help? Is that right?
Marie,
You may be exempted from the work search requirement.
What does it mean ” payment pending due to protest period”?
I have 2 inquiry’s that both say that and amount paid is Zero. How long will this take?
Jentry,
The protest period is the time given to your employer to raise a dispute. Generally, that is around a week. Please wait for this time to expire.
What does it mean ” payment pending due to protest period”?
I have 2 inquiry’s that both say that and amount paid is 0 so I would really like to know what it means and I would like to know if I get paid for those two claims or not.
Dakota,
Its the period during which your employer can protest the claim. Once this period is over, the application will be processed further.
Right mine says the same thing
Why is my weekly schedule reading. Waiting for 10 days AIC?? What does this mean? Why ?
Mary,
Your application is on hold for the “Waiting Week”. Please wait, this should be released soon. Keep tracking every 2-3 days.
What did the AIC mean?
how do I file my unemployment
Kasim,
We suggest you apply online. Here’s the link – https://labor.mo.gov/unemployed-workers
What does it mean when it said “Scheduled for processing” is the money on its way to my DP or is it not coming ? Have been waiting for roughly 2 weeks now
Leo,
It perhaps means the claim is yet to be processed. There will be a delay considering the number of applications that are being processed.
I have an “Issue on file”. Went to the appeals tab and have this “No appealable determination/decision was found”. What is the meaning?
Travis,
Perhaps, a decision has not been finalized yet. Please call the Claims Center for assistance.
I did my weekly claim on 1/19/2020 and did another one on 1/27/2020 and they both say payment pending due to protest period how long does the protest period take.
Valerie,
The protest period is 10 days. Please read more here – https://labor.mo.gov/DES/Employers/employer_protest
The 10 days for aic ..
If my job doesn’t protest, how early can I have my pua? I had an existing regular unemployment claim from April. Had to renew for assistance while on leave of Absence?? Help going to get behind on bills
Ashley,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals.
what does protest week mean?
Hollie,
It is the time period during which your employer has an opportunity to contest your claim.
Whats does pending claim detected mean. I file for weeks but i still havent gotten paid. Its just saying schedule for processing
Ahrica,
Please be patient and keep checking regularly. There will be a delay owing to the number of pending applications.
Does anyone know what payment pending 10 day AIC means?
Jim,
It probably means the timeframe of 10 days given to your employer to lodge a protest if they think you should not qualify. Please reach out to the Unemployment Office for clarification.
What does scheduled for processing mean?
Michael,
It perhaps means your claim is ready to be processed after initial verification. Please call the Claims Center for details.
what does payment pending 10 day AIC mean
Cirie,
I suggest you call the Claims Center for clarification in this regard.
I also need to know?
Did you find out?
I am trying to do mu weekly claim of work searched where do i go cant find it anywhere in missouri??
Betty,
You need to login to the website to be able to report your work searches by filling the form. Please call the Claims Center for help.
If my claim says issue on file and my employer didn’t file a protest will I still be denied? I was fired because they said I was rude to other employees. But I was not given a warning and I never knew I was rude to anyone
Christi,
If you can prove you were not “Rude” and were well within the limits, please consider “Appealing” the decision.