Nevada Unemployment Phone Number
Sometimes you just have to speak to a live person to get answers to your queries. In that case, you can call the NV Unemployment Phone Number: Toll Free: (888) 890-8211.
Be all set for long wait times as lots of people try to do the same thing that you are. Be unduring and you will get through to someone who can help you. Though it is frustrating to wait so long, be polite to the person you get connected to and you will get a lot more assistance than if you are rude. The staffers on the other line are doing everything they can to help the persons who are contacting them.
It is advised to call from 8:00 a.m to 5.00 p.m (Monday – Friday). New calls are not accepted after 4.00 pm.
Hi-
I was scheduled a call from Unemployment 9/30/21 never received a call. I just noticed old number was on file. The hold up is questions regarding my schooling. I submitted a University letter stating I am enrolled full time under “upload documents.” How can I schedule a call back? Have been unemployed for a month already.
Hi I was scheduled for a interview but the never called me and they don’t answer my call either Don’t know what to do.
Bibi,
There will be a delay due to the pendency. Please continue to follow up from your end. You can call the claims helpline.
Billy,
The Unemployment Office will be inundated with pending requests. Please chase them proactively until a logical conclusion.
Is there ever the ability to talk with a live person? I have been seeking assistance via the phone for well over a month via the numbers provided on the website and I can’t even get on the call back list that I was able to access last year. We need help! I am forever disappointed in the handling of Nevadan’s welfare by the lack of connectivity. In short, how can I guarantee the ability to speak to a real person? SOS.
Jaycee,
Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website).
HELP … I have been approved for 20 weeks of UI Nevada. I received two/three checks without any issues. I have continued to file weekly, emailed all necessary information needed, did my job searches but the last three weeks I haven’t gotten paid. I have been trying to get through to speak to a person since last Thursday. I tried for three hours each day last week (THUR & FRI). I started Monday at 8 a.m. and continued to hit redial until 7:45 pm taking only 1/2 hour for lunch. I cannot get through to talk to a person and just ask what is needed to resolve this issue. What can I do????
Cheryl,
The best way to manage your claim and raise issues will be online. You will need login ID and password as credentials.
I TALK TO PERSON AT UNEMPLOYMENT AND THEY SAID EVERYTHING WAS GOOD ON MY ACCOUNT I FILLED OUT WEEKLY JOB SEARCH. WHEN I GO TO HOME PAGE IT SHOWS NO FUNDS IN ACCOUNT. I GET 287 A WEEK MY BALANCE IS 2475. THEY SAID IT WOULD BE POSTED WITH IN 24 HRS. THAT WAS MONDAY SEP 20TH NOW IT IS THUR. SEP 23ND AND STILL NO FUNDS POSTED CAN U PLEASE HELP ME AND POST THE FUNDS I HAVE IN MY ACCOUNT
Donald,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.
I TALK TO PERSON AT UNEMPLOYMENT AND THEY SAID EVERYTHING WAS GOOD ON MY ACCOUNT I FILLED OUT WEEKLY JOB SEARCH. WHEN I GO TO HOME PAGE IT SHOWS NO FUNDS IN ACCOUNT. I GET 287 A WEEK MY BALANCE IS 2475. THEY SAID IT WOULD BE POSTED WITH IN 24 HRS. THAT WAS MONDAY SEP 20TH NOW IT IS THUR. SEP 23ND AND STILL NO FUNDS POSTED CAN U PLEASE HELP ME AND POST THE FUNDS I HAVE IN MY ACCOUNT
Donald,
Hope you were able to get to the bottom of the issue. Else, please try calling the Unemployment Office during non-peak hours.
I lost my job in January. My employer challenged my claim. I was told I would get an alert on my UI homepage in the Smart Links section and an email about my hearing phone call and date to refute his claim. I never got an alert or email. At the end of May, I got a letter saying my claim was denied due to a claim of theft. I never got to defend myself against that BS charge. I had 3 days to write a letter and mail/fax it to the UE office. I wrote a letter, sent it certified, and faxed the letter the day before the deadline. I have yet to hear back from the UE office. I called the office and can’t get through. The automated message says the same thing (no agent avaialble) for every selection I choose, and promptly hangs up. What else can I do?
I had successfully corresponded with someone via email in May and June of 2020, but can’t get replies from them anymore.
Please help!
Scott,
You can file an appeal that will be handled by an adjudicator. Please consider doing an appeal. Make sure to keep supporting documents handy.
I have been trying to get thru to a live person about my issue. My I.D. has been verified but on the website it shows its still pending. there is no place on there for me to enter any info that i have been verified. I have been trying to get this issue resolved for over a month with no luck. Is there another number i have to call or email someone about this?
Might be a stone in a month
I cannot file my weekly claim. There is no button to try it… This is the 3rd week
Donald,
Have you been approved? If the issue persists, please call the Claims Center.
I fail to understand how it is the fault, problem or responsibility of UI claimants to be forced to financially, mentally and emotionally struggle for completely unethical amounts of time simply because DETR & the Unemployment Offices are “short-of-staff” or “overwhelmed”. I believe the solution to that is HIRE MORE STAFF.
I will not accept such huge, negative disruptions to my life simply because these agencies are too incompetent, inefficient, unorganized, clueless, poorly managed and without enough competent oversight to function as they are meant to do so. That is not the problem of the People of Nevada and I hope additional lawsuits will come to pass against these agencies for the countless lives they have destroyed or impacted negatively for no other reason than incompetence and being “overwhelmed”.
Do anyone think The State of Nevada would be ok and have no problem if, say, I couldn’t pay my car registration because I was “overwhelmed” with life? Give me a break. The Nevada government needs to DO ITS JOB that we, the citizenry of the state, pay for and vote for! While I appreciate the small effort made to respond to concerns raised in these comments, such as “call at off-peak hours” and/or “they might be backed up with pending requests’, is a HUGE injustice and just another slap-in-the-face to all of those suffering from lack of financial resources because we can’t even contact the agencies we are required to in order to move forward with our cases. Since these agencies know the problems they have, how about they fix them? Does that concept elude the executives running these organizations or do they simply not care? It can only be one-or-the-other and since it is Nevada, I am going with both as the answer.
Sam is just sending generic messages yu can’t tell me they are so short staffed that they can’t answer these questions look at the dates f them I’m not sure that the phones are that busy either even before the pandemic I had to call u.s. department of labor to get someone from DETR to get in contact with they are an insurance company not the government and insurance companies are in the business of taking all they can in and finding any loop hole to not pay any out that’s why the wording can be misleading in their questionnaires I’m about to be evicted if I do before I become homeless I will be departed and if I do I’m pretty sure it would benefit the people if I did something to get the attention that this piece of crap administrators deserve heartless [email protected]&ks!!! I guess we will find out next week won’t we
Five months now, hundred’s of phone calls have been told all is good DETR is going to call soon.
My internet just got shut off so I can’t file my weekly claim,, what do I do…
You have no idea the thing’s I want to say about how all this is being handled.
People need to be held accountable for their total incompetence. I lost my car and haven’t eaten in two days now.
Be patient and be nice… You can’t convince me that any state official gives a rats ass about any one of us.
Why bother with a reply, nothing gets resolved!
I have no words after reading other people’s replies.
As in nothing more to add that has not already been said… Just need to speak to a human that can answer my questions about the 13-week Extention???
That 888 number is disconnected. I received unemployment but never a debt card. The debt card costumer service center tells me my address is incomplete but it is complete on the UI website. What now?
Scott,
The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.
Sam shut the [email protected]$k up if you aren’t gong t say something that is absolutely remedial and heartless.
Five months now, hundred’s of phone calls have been told all is good DETR is going to call soon.
My internet just got shut off so I can’t file my weekly claim,, what do I do…
You have no idea the thing’s I want to say about how all this is being handled.
People need to be held accountable for their total incompetence. I lost my car and haven’t eaten in two days now.
Be patient and be nice… You can’t convince me that any state official gives a rats ass about any one of us.
I received an unemployment debit card although I never filed for unemployment. I’m nervous someone stole my identify and don’t know what to do. Have tried calling so many times. Voice recordings keep guiding me toward the website, but there is no information about what to do in the situation I am in. Suggestions?
Brittany,
UI fraud is on the rise. Please report it immediately. You can find more info on the official website.
Then they freeze your account!
I’ve filed a claim yesterday, 12/15/20. At the end of the claim, I’m told to call a claim center “Your claim must be reviewed by DETR, please contact the Telephone Claims Center to submit your claim.” I’ve been calling for hours now, but can’t get through. The system says there is a callback feature to hold my place in line, but there’s no information on how to get on this callback feature.
Also, the resource hyperlinks do not work and are invalid.
I am trying to call, cant get through. wasting full days on phone when I could be looking for work. no option for call back as stated on phone recording. I need to speak to someone about a Alternate Base Claim due to ineligible for standard base claim. I am running out of savings and need help now!
Peyton,
There might be no response due to shortage of staff. Please try to work it out online, on the department’s official website.
I originally filed my claim back in September it’s now December 18th and I still don’t know anything I’ve been evicted and I’m now homeless I was working up until my doctor told me to stop and self quarantine I have congestive heart failure as well as COPD I’m as high-risk as you can get if I get covid-19 I will die. Im 44 years old this is
not a joke to add to that stress I’m now homeless because I’ve been evicted because I can’t pay my rent every time I try to call to find something out same automated bulshit so basically when statistics say that Homeless are the highest at risk and I’m even double High because of my health there’s still no help there’s no concern this is a joke this whole system is a joke I will say it one time if I die of covid-19 my family is going to sue the hell out of Nevada and I hope they do because they have it coming. The government or me hierarchy of our society their number one job is to protect us exactly what would you call this?
I’m having the same problem. I filed in early November. It’s says my case is open online but I can’t get a told of anyone
Peyton,
The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.
No callback feature, calls ending due to all staff unavailable, or the queue has reached the number of callers for the day. When is this asinine, incapable, non-responsive system going to be fixed? This is an absolute embarrassment and completely uncalled for. People are doing unspeakable or immoral things just to survive. I truly believe that all of us are unemployed waiting for some sort of news should have blocked all of the voting entrances and demanded change before a vote. What a disgrace!!!
Hello there, I feel your concern. I filed my original claim April 9th, 2020. System kept deactivating my claim, I had to reactivate my claim five times and I am still waiting on the unemployment from the beginning of the shutdown. Then my employer decided to dissolve my position at the end of October because it was best for them! Way to go CVC! So I continue to wait for something to happen. And I have lost track on the number of times I have called the unemployment number and nothing. After several months of waiting!!!! I have a family to provide for and I was the only one working! So disgusted beyond belief….-
I agree!!!!!!!!!! In order for me to get any payment I must talk to some one first. And The corp. that I do not want to say who they are at this time pulled some of the lowest level above the law B.S. on me that if I do not get to talk to some one at unemployment for the state of Nv., I will never get my money that I have coming to me. I have been waiting for 7-8 weeks. Henry c.
Hi there I had the same problem and I just got through to unemployment and the lady said that when you open the EUC claim and then you file it tends to take a little bit longer for you to get that first deposit so I should have been paid like that Tuesday but I won’t get it till Saturday of the end of the week so basically it’s about a week behind it but it’ll catch up hope this helps you
So all of my UI benefits have been exhausted and I received a letter in the mail saying that I qualified for the PEUC program for 13 weeks I want onto the website I signed up for and I received a letter in the mail With no information on there just the notice of monetary determination that’s it there’s really no information on there so when I went back onto the website to see if my claim is pending it shows that it’s open it shows a remaining balance but there’s no other information I’ve been calling the unemployment department for four days starting at 7:50 in the morning until the evening time no one picks up When you call the unemployment department they say that there is a option for a call back but there’s no option At all and what makes this really bad is the fact that they were telling people if you sign up for the PEUC there’s no waiting period so I’m thinking that I’m gonna be getting my weekly benefits like I was before because I signed up for it and I know that I’m eligible for it I didn’t receive a dime there’s no information that tells you how this program really works there’s no one to explain to you how that program works I’m fed up to the point where I don’t even know what else to do because bills are piling up rain is almost you and I don’t know if I was approved I denied it just shows me that That my claim is open but it doesn’t show if there’s gonna be any payments I’m gonna be receiving soon there’s no information every two minutes I’m calling the unemployment department and nobody’s picking up so it seems that I understand they’re short staffed but I feel like people who are in dire need should not have to pay the price of the fact that the unemployment department is shortstaffed that’s not fair I don’t know what else to do I’m almost on the verge of just giving up and just saying who cares I’m afraid that I might end up losing my apartment because of this crap
Trying to get thru to find out how to do an in person I’d check from out of state. My debit card number was compromised but was luckily stopped by BOA before any money was lost and have a replacement card and the account opened up again with BOA but now says online that status pending an in person id check from bpc and I have called and even emailed staying my issue was resolved but can’t get an answer.
Andy,
Please block your card immediately and wait for help. The Unemployment Office might be inundated with pending requests.
The NV unemployment number says it has a callback option to hold your place in queue, but then provides no number to press for a callback. Filing online results in a message saying I have to file over the phone. I tried contacting the email as well. What should I do?
I need help.!!!
Apparently my claim has gone dormant. I need to reactivate my claim.
However….. I can not.. get thru to speak to someone. Can you please direct me to the correct phone number.
April,
You should have an option to reactivate the claim on the website. You need to log in with an id and password.
Jennifer,
The Claims Center might be severely short-staffed. Please try calling during non-peak hours.
Sam,
The call back system isn’t working. My UI claim has sent back in March. How can I get some help with my claim.
Please help! I’m really hurting! Please Please someone help!
Jed,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals.
How do you get the call back feature option? Was unable to get through for over several months, in a desperate attempt for any answer as to why claim hasn’t paid, spoke to the help desk. They informed there was a spelling error on my name at some point but they could do nothing about it. Still trying to get through to someone who can, being able to get the call back feature as an option would help.
James,
They might not be able to call you back due to a shortage of staff. Please try reaching out during non-peak hours.
James,
They might not be able to call you back due to shortage of staff. Please try reaching out during non-peak hours.
Are there any unemployment offices opened in the state of Nevada right now?
im trying to get a call back for sometime now, cant get any info on my account at all im running out of time,,bulls are comming inback to back what do i do now
Dennis,
Please try finding answers online since there might be limited phone support due to the shortage of staffing.
I’m trying to do is change my citizenship for movies or to a American citizen
Please try finding answers online since there might be limited phone support due to the shortage of staffing.
How will I be able to kno when my claim will be accepted or denied I really need to kno if I am able to get that money or not
Sara,
We understand your situation. There will be a delay considering the pendency due to the load.
Please continue following up regularly.
I was scheduled for an interview and no one called me. What should I do?
Eva,
The call will definitely be delayed. Please wait. There will be thousands of applications for the office to be processed. Make sure to check the status at regular intervals.
Eric Tomas did you fix your errror i got same program like you been trying for over 4 days now i have no luck..
I also tried to contact DETR for 2 weeks and my claim says incomplete because ive been directed to contact DETR. Like we need another option. There are none onlinehi
I too have been locked out of my online account when attempting to file through the website. A message pops up advising me to call the Security Help Desk. Which, I have been trying to do for for four days. Even when calling at 8 am an automated voice message states the que is already full for the day. All the responses I’ve read on here to concerns like mine are advising people to go online…BUT WE CAN’T. WE ARE LOCKED OUT. Can someone please help.
Courtney,
There will be no phone service. Please continue trying online.
What do I do if I have to reset my password
Don’t you see further options?
I filed my claim online but it said that I need to call and speak with somebody. I’ve been trying for days and right away at 8am the automated message says the que is full for the day and no further calls can be accepted. What do I do?
Becks,
Please try finding answers online since there might be limited phone support due to the shortage of staffing.
STOP TELLING PEOPLE TO USE THE WEBSITE!! There are clearly issues that are not being fixed by, “visiting the website” or “logging in to change x, y and z”. Short handed or not, calling the number and getting the message, “we have reached the maximum number of calls for today, please call again tomorrow” at 10am is beyond frustrating.
When I log into the website, I get an error. It tells me to call the unemployment number and reference number. There is literally no other option. THE WEBSITE gives me a reference number for the issue and NO OTHER OPTIONS except calling the number.
Is there someone I can email to talk about my error, I’ve been calling for over 2 weeks. As an example, yesterday, (March 25th, 2020) I called 51 times beginning at 8 am. I got through twice, hung up on once and got caught in a phone tree on the other.
Mike,
We can understand your frustration. Literally, everyone is helpless now.
i tried to apply and this is the massage that its giving me:
“Your claim must be reviewed by DETR, please contact the Telephone Claims Center to submit your claim”
There is no possible way to contact anyone from this “phone center”
What do i suppose to do
Gergo,
Please try finding answers online since there might be limited phone support due to the shortage of staffing. You can use the “Resources” or “FAQs” section of the website.
I tried to set my profile. At the end it stated that an error occurred and that I had to call the help desk. There was no option to reset/fix the issue and I can’t create a new account due to existing info.
When I try to call both login help line or technical help line I can’t through or if I rarely do, then states that the representatives are busy then hangs up. I’ve tried sending an email a week ago with no reply.
YK,
The phone lines will surely be busy due to the onslaught. Please keep trying until they fix the online systems.
How do I reset my password for the online system? The online system doesn’t allow me to, I can’t go into the office (obviously) and I can’t get anyone on the phone?
Kayla,
Have you tried doing this after logging in? You should be able to find an option. Please search for it thoroughly.
No calls are going through… This the new norm?
I received stuff in the mail but honestly I do not understand what was sent to me so I need a verbal explaination.
Andre,
We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly.
Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state’s official Unemployment website.
My friends in WA state they are geting UI plus the 600 long ago. I file UI my error in CA i got a mail in a 10 days as they told me.
Nevada has no excuse. maybe they have no money to pay the people and give as hard time to give up. I also called the governor office they promise to help me and they lie. We all shound go to the news and complain. Something is very wrong.
We have been trying for a week now, by phone and and online over 300 times. Phone lines always busy, online is telling me that I am not authorized to login because I forgot my password. I couldn’t remember and directed me to call a couple numbers. These lines have been busy from 8 am until closing of the day or If I do get in it tells me que is full for the day. I’ve contacted our congresswomen and have not received a response yet.
This is so sad.
Dear Sam,
Where is the nearest physical office. I live in Reno. I spent 3 days 8 hours each trying to get through. I don’t understand why so difficult. I know you are bombarded with phone calls but I’ve been getting on the phone by 7:59 a.m. and by 8:03 the queue is full. I don’t get it. Three days in a row and unsuccessful. How do I get on the call-back list. The recording doesn’t give me any instruction it only tells me that its an option but it doesn’t tell me how to get on the call back feature. Please help. Both properties I work for are closed due to the virus outbreak. Please help. Why is this so difficult. I’ve paid into unemployment insurance for years and now I can’t get any help.
I have been trying to get a hold of someone for two days because i forgot my password to do this all online and i can’t get into the que. is there anyway i can speak to someone.
Go to your home page and on the left side they have all you need to correct and press the one you need and go.
I applied weeks ago and it says that school is the reason my payment is delayed; however it is not an issue that can delay any work or anything related. It says an amount that I can receive weekly however it says 0 in the amount paid. I am wondering how much longer it will take to get paid. No one is answering calls.
I’ve been trying to call for the past 2 days and it keeps saying they can’t take anymore calls for the day. I am trying to log into my act. It won’t allow me, it tells me to contact the office. Plz help me because I need to apply.
This is my problem too. How do I fix it? Their phone is busy all the time. Please help!
Kim,
We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly.
Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state’s official Unemployment website.
Tilda,
I too am having the same problem. I tried using the forgot password button but it says there is a problem with the state of my account. Tried calling as well and can’t get in the que. very frustrating!
Tilda,
I suggest you try resetting the password on the Unemployment Office’s official website.
It doesn’t give you the option once you been locked out so what’s the next step
I’ve made an error on my application I got a confirmation number but I would like to fix it I’ve been calling for days cannot get through also I was laid off because of the Coronavirus are we supposed to be on lockdown or out looking for a job.
Lynda,
Please wait for a response. There will be thousands of applications for the office to be processed. Make sure to check the status at regular intervals.
I filed my new claimed eat this morning and they were supposed to call me back before the end of business day, they never call ? what now?
I have been trying to file my unemployment since last week Thursday and I couldn’t access my login it says I should call the help desk which I have been trying to get hold of them but phone lines are always busy. It’s honestly aggravating and frustrating.
We are sorry to hear about your difficulties. There is a huge shortage of staff across all unemployment offices due to a massive surge in UI applications. Calling or visiting the office, may not get you a response. We recommend you to apply for UI benefits online. For more information, please visit your state’s official website.
what will happen if I apply too son? I was laid off today and filed a claim online not realizing at the time it was for March 8. My layoff date is the 14th. How do I fix this? It is already proving not to be easy.
Nevada needs to add an option to email. The next few weeks will be impossible to reach Nevada Unemployment by phone.
We are sorry to hear about your difficulties. There is a huge shortage of staff across all unemployment offices due to a massive surge in UI applications. We advise against calling or visiting the office, as you may not get a response. We recommend you to apply for UI benefits online. For more information, please visit your state’s official website.
I’ve done just that an yet to get any resolve to my erro.. of mistakenly marking retirement instead of being fired.. simple fix yet I’m waiting now three weeks .. an doing my weekly work sheet activities that even shows I’m not retired or even thinking of it.. not even at the age can’t they see that!!!
Denise,
Have you tried the online method to fix it?
I made an error on my unemployment claim, and have been calling non stop with 2 different phones to change my error every morning at 8am. automated message says to use call back feature but when I try to speak to someone, it says all representatives are not available, please call back later and automatically hangs up. This is very frustrating.
Eric,
Please try logging in to your account online to find an appropriate option.
Mike,
Please call the Unemployment Office right away to have this corrected. You can speak to a representative for assistance.
What if they never pick up the phone?? There is no email and both the local and toll free calls are never picked up. This is incredibly frustrating.
Mike,
The office may have limited/no staffing considering the COVID-19 situation. Please visit the Unemployment Office’s website for details.
I travel a lot for union work. I’ve filed for unemployment in multiple states. The phone center in Nevada is the worst one by far. More employees are definitely needed. Having to call a hundred times a day. Day after day and still not get through is ridiculous.
I filed a “reclaim” as of last week because I got laid off due to end of season (01/05/2020) and I still yet have not had any updates on my status should I call the office to make sure? Do they mail me any letters?
Lulu,
They might also mail letters. The best way to keep track is on the internet. Here’s the website – https://ui.nv.gov/
My employer fired me will i was in hospital. stating it was job abandonment. The same day i was admitted i had a friend contact my boss, to tell them i was in the hospital and may be there for a couple days .My friend continued to contact my boss. on my 7th day in the hospital i found out i was fired. Had a phone interview 10/02/2019 how long before i have a decision .
How can I get an extension on my unemployment? I call everyday and can’t get through and I’m locked out of my log in online.
Ayanna,
The E.U.C(Emergency Unemployment Compensation) remains expired. There is no extension available. Please inquire further with the labor authorities in your state by calling them.
Sam,
The Unemployment Office may be in the process of getting the claim verified with your employer. If you don’t hear back regularly, please chase the office proactively. You can also file an “Appeal” if a decision is made against you.
Do you know what they consider severance pay in Nevada? I had my claim approved to receive benefits but still pending resolution on deductible income (because I was offered severance package). Also I agree with the comments, it has been taking a long time to get through as the 775-684-0350 says all agents are busy and to try your call again later. Why can’t we speak to a live person? Please help
J,
As much as I know, they will consider severance pay to make the determination.
This has got to be the worst system EVER. I have attempted to submit my application online, but received a message stating to call and talk to a representative. I have been calling for days starting at 8 a.m., and keep getting the recording that all representatives are busy and please try again later. There is no option to leave a call back number or stay on hold. The call just disconnects. The one time I have been able to leave a call back number, I did NOT receive a call back. Eventually, I get the recording that the queue is full for the day. This program is severely broken and needs to be addressed and fixed. There is no reason that callers should be hung up on.
Ditto. Called every day for two weeks. Got through once, prompted to leave my phone # for a return call, they called me back after 5pm, I answered to a recording that said call back during regular hours!!! Got through again today. This time, I’ve been on hold for FOUR hours. Read another post that made it to three hours and then got disconnected! If I get disconnected, guess the next option is to go in person! This is very broken and irresponsible!
Sam, Do you work for unemployment or are you just an automated response? I ask because it’s clear that the website claims option is telling most to call. It’s also clear that calling isn’t an option due to many problems to get through and then after many weeks of repeated attempts, the system disconnects! And the option to go in person isn’t always feasible, at least it isn’t for me due being out of the state! If you’re not automated, can you please tell me, why a claim rep isn’t assigned to CALL ME BACK if they need to review the information I submitted online in an attempt to file a claim? Instead…simply not accepted. Also, I tried to also file via phone. Again, call back or wait on hold (4 hours and counting) to complete the claim. Last time I filed (15 years ago), I was given an appointment when and if additional information was needed.
Rob,
I understand your situation. I am not an automated response. This is a public forum and we do not have any connection with the Unemployment authorities. We try to answer some of the concerns to the best of our ability.
Same here! On hold today three hours and they hanged up and I can’t call back! It said I can’t file unless I call in but they hanged up on me! What the heck can I do?
Been trying for over a week all day and only get the message that all reps are busy and to call back. How does a person get thru? Even emailed with no reply back.
Robert,
Have you tried checking the status online? If you have, please consider the option of visiting the nearest office.
I accidently clicked that i was fired for harassment instead of change in personnel, is there a way i can fix it or call the office and explain?
Lisa,
Please call the Claims Center immediately and report the error before the file is processed by the department.
is that the 888 number on this page?
Lisa,
That is correct. If you’re not able to contact the office, please visit the official website for alternate phone numbers.
I tried to put my union information into the union search. It says if it is not listed to Fax the name and phone number of your union to the Telephone Claims Center for verification of the Hiring Hall Status of your Union.
Doesn’t give a fax number. And it is the same union I have been reporting to on my previous claim forms.
Ron,
Please call the Claims Center and speak to a representative for detailed guidance.
I have been calling into unemployment for weeks! It gives me the same message of due to high call volume “we will not be able to assist you” please call back. I’ve furthered this by emailing the office about my claim but never received a response. I am contacting legal aid to see if they can assist me. It’s very frustrating!
Eric,
I can understand your frustration. Please consider the option of visiting an office in the vicinity if feasible.
I’ve been calling Nevada unemployment # for days starting at 8am it is always the same thing recording says they are busy try later and hangs up. My unemployment stopped somehow by mistake and now I am not receiving it. Difficult situation as there is absolutely no way to contact these people. Nightmare!!!!
Thanks Nevada
Jan,
I can understand the ordeal. Why don’t you try logging onto the department’s website to see if you can find any help?
I have contact unemployment for two days thru this week…non stop…and I have no luck speaking with any one…please someone can help me find a way…this is too frustrating
Brenda,
They may be slow or off due to the holiday season. I hope it’s sorted or you’re able to contact the office now.
I was displaced in my job and am collecting severance until my last paycheck on December 28th. Do I have to wait until after my last paycheck to file for unemployment benefits? I have not found a job yet.
Lori,
Please file immediately after receiving the last severance check. You may call the Unemployment Office in your state to clarify.
I received a voicemail from the unemployment office saying that they couldn’t reach me due me being unavailable but I was my phone just didn’t ring for his number. He said I have to now fax any follow up information to him. This was not my fault as I was ready and waiting for the call. How can I call them back.
Rosemarie,
Please make sure to receive all forms of communication until the determination stage is over. Please use the link below to find relevant phone numbers to contact the office.
https://detr.nv.gov/uinv_contact_us.htm
Do I need to meet /speak with my adjudicator appointment before I apply for unemployment insurance? I can’t find this specific information in any of your material that is published.
Mona,
If you’re applying for the first time, you needn’t speak to the authorities as long as you don’t have a query to be addressed.