New Mexico Unemployment Benefits
The New Mexico Department of Workforce Solutions offers Unemployment Insurance (UI) benefits to those who lost their job through no fault of their own. The goal of the UI program is to provide temporary replacement of lost wages and encourage employers to provide stable employment. Read through the page to know more about the New Mexico unemployment benefits program.
Eligibility To Apply For UI Benefits In New Mexico
You must meet monetary and job separation requirements to be eligible for unemployment benefits in New Mexico.
You must meet the following requirements to monetarily qualify for unemployment benefits in New Mexico:
- You must have earned minimum covered wages as listed by Workforce Solutions in your base period
- You must have earned wages in at least two-quarters of your base period
Note that if you don’t have enough wages in your base period to be eligible for benefits, the Department will consider wages in your alternative base period.
In New Mexico, the base period is the first four of the five complete calendar quarters before the start date of your unemployment claim. Whereas the alternative base period is the last four completed calendar quarters preceding the first day of your benefit year.
You qualify for unemployment benefits only if you are unemployed through no fault of your own. The Department will deny you benefits if you lose your job due to any of the following reasons:
- You quit your job without any good-cause reasons
- You were fired from your job due to misconduct
- You were fired from your job because you failed in drug and alcohol test
- You quit your job due to a lack of job satisfaction
- You were fired from your job because you breached the organization’s policies
- You were fired for a criminal conviction
You must maintain your eligibility throughout the benefit year to continue to receive benefits without any difficulty. You can maintain your eligibility in the following ways:
- Be able to work – You must be able to work physically and mentally.
- Be available for work – You must be willing to take up a suitable job immediately.
- Accept a suitable offer – You must accept employment with a work nature similar to your previous job.
- Document work search activities – You must record all your work search activities, including interviews attended, a number of employers contacted, etc., and submit them to the Department whenever required.
- Register for work – You must register for work with the Department of Workforce Solutions within 14 days of your initial unemployment claim.
How To Apply For UI Benefits In New Mexico
You must submit several documents to receive New Mexico unemployment benefits.
What You Need to File a Claim
To file a claim, you’ll need to ensure you have the relevant information on hand to make the process go more smoothly, whether you are filing a claim online or over the phone. For starters, you’ll need to have your Social Security Number available. If you are not a US citizen, you can still apply for unemployment benefits using your alien registration number along with its expiration date.
Additionally, you will need a list of your employers over the last 18 months. Be sure to have each employer’s mailing address and phone number, as well as the starting and ending dates of your employment with them.
Remember, you will need to file a claim each week you are unemployed. If you work during the week for which you are filing a claim for benefits, you will need to know the total amount you earned before any deductions are taken (your gross pay).
You can apply for benefits online at www.jobs.state.nm.us. The Workforce recommends this method as it is one of the easiest and fastest ways to apply for benefits in the state.
You can also file for benefits by telephone at 1-877-664-6984, Monday through Friday, 8:00 a.m-4:30 p.m. for self-service option call 1-877-NM4-MYUI (1-877-664-6984).
How To File Weekly Claims?
After filing an initial unemployment claim, you will need to certify each week for which you wish to receive benefits. You can file weekly certifications online or over the phone. Note that you must file Monday through Friday, 7:00 a.m-5:00 p.m. if you are filing over the phone.
UI Benefits Amount
New Mexico unemployment benefits are 53.5% of your average weekly wage during the highest-paid quarter of your base period. The maximum weekly benefits amount you can receive in the state is $461, and the minimum is $86.
You can use the benefits calculator to determine the estimated weekly unemployment benefit amount.
Things To Know After Filing An Application
There are a few aspects that you must know after applying for New Mexico unemployment benefits.
How Do I Get Paid?
Getting paid for your New Mexico unemployment is a simple process. You have two main options for getting paid – direct deposit or debit card. You can choose whichever method you prefer when filing your initial unemployment claim.
When you sign up for direct deposit, you will need to use a checking or savings account from an FDIC/NCUA approved US financial institution. To register for direct deposit, you will need to provide your nine-digit routing number, account number, and type of account. You can find all of this information on your checks, or you can contact your bank for the needed numbers. The provided information will then be verified by the New Mexico Department of Workforce Solutions.
Once your account information is verified (which can take up to a week), your unemployment benefits will be deposited directly into your account. If you wish to receive direct deposit, you will need to enter your account information directly through the Unemployment Insurance Tax & Claims System, as the information cannot be taken over the phone for security reasons.
Your other option is to receive your unemployment benefits via debit card. With this option, you will receive a Visa debit card within 7-14 days of your claim being approved. Your unemployment benefit payments from the New Mexico Department of Workforce Solutions will then be deposited directly to this debit card. With your first debit card, you’ll receive an instruction packet that will provide you with all the necessary information to use the card. Once your benefits have been deposited to your debit card, they cannot be moved to another account.
As a benefit recipient, it is your responsibility to ensure that all financial information is up-to-date and current. You can update your financial information at any time using the Unemployment Insurance Tax and Claims system. Note that it can take time for the system to update, which may result in you receiving a paper check in the mail for at least a week after you initially enter your financial account information.
You may also receive a paper check if your direct deposit was rejected or returned by your financial institution. To avoid this happening, double-check all account numbers, names on the account, and that the account is active before submitting your financial information with your claim.
If you check the status of your unemployment benefits on the Unemployment Insurance Tax and Claims System, you may see that it shows paid even if the funds have not reached your account. This may happen because it can take up to three days for the amount to be deposited into your account or a debit card.
At times, you may receive unemployment overpayments due to various reasons, including administrative errors, false statements, or reversal of previously awarded rewards. If you receive an overpayment, the New Mexico Workforce Solutions will send a notice which includes details regarding the repayment process.
Note that the overpaid amount must be repaid, failing to which the Workforce Solutions will withhold your lottery winnings, federal income tax return and will also deduct the extra amount from your future benefits to recover the extra payment made.
Overpayment Through Fraudulent Practices
If you receive overpayments due to willful misinterpretation or false statements, you will be required to pay the penalty in addition to repaying the amount. You will also be disqualified from receiving benefits and may face criminal charges.
Normally, you can receive benefits for a maximum of 26 weeks. But if the state’s unemployment is too high, the Department may provide extended benefits. Visit the New Mexico Department of Workforce Solutions to know more about the extended benefits.
Job Training Assistance
The New Mexico Workforce Connection is the official online portal for a job hunt in New Mexico. The portal lists a range of services for job seekers like:
WorkKeys – It is a job skills assessment system that measures skills required to succeed in a job.
The Workforce Investment Act (WIOA) – It is an employment and training program that helps dislocated workers and other eligible adults access the necessary tools required to manage their careers.
In addition, the New Mexico Workforce Connection portal also provides information on the upcoming workshops and lists Workforce connection offices throughout the state.