FileUnemployment

New Jersey Unemployment Phone Number

Updated : June 12th, 2019

General information about unemployment insurance is available 24 hours a day, seven days a week. When you call in between 8:30 am to 4:30 pm (Monday through Friday, excluding holidays), you have the option of speaking to an agent.

Due to high call volume, the Division of Unemployment Insurance has reduced the days to file or reopen a claim for benefits by the last digit of your Social Security Number (SSN).

Below is the scheduled day to call depending on the last digit of your SSN:

  • Last digit of SSN is 0 – 3 call on Monday
  • Last digit of SSN is 4 – 6 call on Tuesday
  • Last digit of SSN is 7 – 9 call on Wednesday

Note: There are no restrictions on Social Security Numbers on Thursdays or Fridays.

Your claim will be dated the Sunday of the week in which you call to ensure you call during the week you want your claim to begin. Our week runs Sunday to Saturday. Call volume is heaviest on Mondays, so for faster service, call later in the week.

If your residence is serviced by one of the following One-Stop Career Centers, you will file your unemployment claim by calling the Freehold Reemployment Call Center at (732) 761-2020.

Dover New Brunswick Plainfield
Elizabeth Newton Somerville
Fleimington Perth Amboy Toms River
Morristown Phillipsburg Trenton
Neptune

Teletypewriter (TTY) users may file their unemployment claim by calling (732) 761-2035.

If your residence is serviced by one of the following One-Stop Career Centers, you will file your unemployment claim by calling the Union City Reemployment Call Center at (201) 601-4100.

East Orange Jersey City Passaic
Hackensack Newark Paterson

Teletypewriter (TTY) users may file their unemployment claim by calling (201) 601-4159.

If your residence is serviced by one of the following One-Stop Career Centers, you will file your unemployment claim by calling the Cumberland Reemployment Call Center at (856) 507-2340.

Atlantic City Pleasantville Vineland
Bridgeton Salem Westampton Camden
Thorofare Wildwood Hammonton

Teletypewriter (TTY) users may file their unemployment claim by calling (856) 507-2399.

If you worked in New Jersey and live in another state, you can file your unemployment claim by calling (888) 795-6672 (toll-free).

  1. I have been unable to speak with an agent and address specific questions I have regarding my claim and yes I have already tried the website. Why is it so impossible to speak to a real person!?!

    1. Jacqueline,

      I can understand the ordeal. Please consider the option of visiting an office in the vicinity (if feasible) or visit the official website for more phone numbers.

  2. I’ve been trying to call the call center at the hours they are open for the last 3 days but it keeps saying they are closed whats going on with that.

    1. I don’t know what’s going on. I have claimed on-line for months now and today it says “My claim cannot be processed”, and to call the call center Mon-Fri. I tried to claim by phone but the Freehold office doesn’t even give me the option.
      This is ridiculous.

  3. If you select the option for direct deposit it goes smoother – very quick and reliable. I too have had issues getting through to the call center – called many many times for many days. I’m sure it’s to defer people to the website – but the website provided a message for me to call.

      1. Jacqueline,

        A Claims representative should be able to guide you further. Please call the Unemployment Office for directions.

  4. I also a having trouble receiving my benefit money. It is going on the 6th week. I have no card and they are saying my card has recieved approx $3000. When I call the # to speak to someone it tells me they are too busy and to call back tomorrow. I have done this several times. I do not know what to do now.

    1. Robin,

      I can understand the ordeal. Perhaps, you can try visiting the website of the Unemployment Office (logging in) and check the status. Also, to receive weekly payment, you’re required to make a claim within the stipulated time.

  5. I had a monetary call scheduled for yesterday. I waited the allotted two hours after my appointment and I received no call. I have been calling the reemployment center for the past two days with no luck, only an automatic message saying lines are busy and to call the next business day. How can I get in contact with someone to figure out why no one ever called me?

    1. Nadine,

      Please visit the website to find out additional contact details. If possible, also consider the option of visiting an office in the vicinity.

      1. Why does it take so long to have benefits sent in? I filed over the phone (which takes longer and no one tells you) and I’ve been waiting 3 weeks for benefits. What am I doing wrong? I’ve been to the office and spoke to reps over the phone. It should not take this long especially when I have direct deposit.

        1. James,

          I can understand your frustration. All I can ask you to do is contact the Claims Center at regular intervals until weekly payments normalize. You can even escalate (ask for supervisor) the next time you call.

    1. Hubert,

      Please call the claims center for assistance. Before you do so, ensure you’ve tried registering/retrieving the login credentials through the official website.

  6. I eligible for an Unemployment since 1/13/19 ;Have been claiming weekly benefits online, but still have no money and can not contact with any of 3 phone numbers in NJ. What can I do ?

    1. This is strange! If you have an approved claim, you should be able to file without any hassles. Please see if you find any related info in “My Account”.

    2. That happened to me, it took almost 6 weeks before I got a “payable claim” and my money was available but only to find out I had to wait on my bank card from bank of America. The lady that I was able to speak to at unemployment (after several calls and being on hold over 30 minutes)was extremely rude and told me that I needed to speak to the bank about my card. So be patient if your claiming your weekly benefits and its telling you they are payable than you should expect your monies in like 4-6 weeks from opening your claim

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