Updated : December 17th, 2020
State: New Mexico (NM)
Maximum Weekly Benefit Amount: $475
Maximum Weeks of benefits:26
Current Jobless rate:8.6
How to claim your benefits in New Mexico
- Apply For Benefits-New Mexico
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- Eligibility Calculator-New Mexico
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- Benefit Questions
Detailed information on eligibility requirements in your state.
Know more about how you can receive extended benefits.
More information on what you have to do each week while receiving benefits.
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Updated list of office phone numbers to assist you contact a claims specialist.
- Office Locations
Here is what you should do while applying for weekly claims.
- Phone Numbers
- Weekly Claims
State: New Mexico (NM)
Phone Number:1-877-664-6984 (for claimants who are already receiving benefits.) Individuals wishing to file a new claim are advised to do so online which is the preferred method. If you wish to file by phone, call 505.841.4000. Most calls are received on Mondays and Tuesdays, therefore customers may experience call wait time to speak with a Customer Service Representative. Unemployment Insurance Tax Employer Line (505) 841-8576
Major Towns:Albuquerque, Las Cruces, Rio Rancho, Santa Fe, Roswell, Farmington, South Valley, Alamogordo, Clovis, and Hobbs
Current Unemploymnet Rate in New Mexico
New Mexico Unemployment Questions
New Mexico Unemployment Extended Benefits
This program allows unemployed workers who have exhausted regular unemployment insurance benefits to file for an extension of up to (20) twenty weeks of additional benefits, also called Tier I. The first date to file an extended benefit claim is July 7, 2008. If you have filed for the original extension (Tier I), and are in continuous certification, you do not need to re-apply for additional extended benefits. No action is needed on your part except to continue to certify weekly until you return to work, additional monies will be automatically added to your balance.
There are two ways to file for Extended Benefits. The preferred method is through the website at www.dws.state.nm.us If filing by phone: • Dial 505.841.4000 to apply for Extended Benefits. • Your call will then be transferred to a Customer Service Representative (CSR) who will complete your claim over the telephone • You will be given additional instructions by the CSR if required.
If I was fired or quit my job, can I collect benefits?
Only if it is determined you were not fired for misconduct connected with your work, or if you can prove your reason for quitting was due to an unresolved work-related problem caused by the employer.
How long do I have to work before I am monetarily eligible?
In New Mexico, your claim is based on the first 4 of the last 5 completed quarters. For example, if you received wages from January, 2001 through March 2002, your claim and monetary computation would be based on wages received between January, 2001 and December 2001 (4 quarters). There are also monetary requirements that must be met during this period. You must have the minimum wages required in at least one quarter and $1.00 of wages in another quarter to be monetarily eligible.
If I have a separation issue on my claim, what can I expect?
You and your employer will be asked to describe the circumstances surrounding your separation. Based on the information provided, a claims adjudicator will issue a decision in accordance with the New Mexico UI law. This decision may delay or deny payment. You will receive a written determination within approximately four weeks from your date of initial claim. If you are denied benefits and you do not agree, you may appeal the decision within 15 days from the date of determination.
How long do I have to file an appeal?
You have fifteen calendar days to file your appeal. The time to file an appeal begins on the date at the bottom of the Claims Determination.
How do I file an appeal?
Appeals may be filed by calling the Call Center, at (505) 841-2000 or in writing. A written appeal may be mailed to NMDWS Appeals Bureau, PO Box 1928, Albuquerque, NM 87103; or by facsimile to (505) 841-8633. Filing an appeal on the Internet is not currently available but will be available in the near future.
Who may file an appeal?
Any party adversely affected by the Claims determination, or a decision of the Chief of the Tax Section may appeal that determination or decision.