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New Mexico Unemployment Application

Individuals applying for and receiving Unemployment Insurance benefits are required to log into the New Mexico Workforce Connection Online System (jobs.state.nm.usfirst in order to access the Unemployment Insurance Claims and Benefits System. UI claimants will be required to maintain usernames and passwords for both the online jobs system and the UI claims system.


Unemployment insurance is often referred to as a cooperative federal-state program designed to provide economic assistance for workers during temporary periods of unemployment. Under the program, workers who become unemployed under certain conditions, generally because of lack of work, are paid weekly cash benefits by the state for limited periods of unemployment.

The funds to pay unemployment benefits are provided by UI contributions (taxes) paid by employers who meet the state’s liability requirements. For purposes of state administration of the unemployment compensation (insurance) programs, the significance of federal law lies in its benefit standards provisions to which all state laws must conform.

You should apply for benefits as soon as you are unemployed or your working hours are reduced. Your claim will be effective on the Sunday of the week you file. All claims have a one-week, unpaid waiting period.

Application Information

Unemployment Insurance (UI) claims are processed by the New Mexico Department of Workforce Solutions (NMDWS), and there are two ways to file for unemployment:

The internet


The toll-free number 1-877-NM-4-MYUI (1-877-664-6984)

Initial Claim

You can file your new (initial) Unemployment Insurance claim online. Click on “Apply for Benefits” under “Unemployment Insurance.” Computers are available at your local Workforce Connection Centers and local libraries. Unemployment Insurance claims system is available to take initial claims or weekly certifications from 3:00 a.m. to 8:00 p.m. daily. Please allow at least 30 minutes to file an online claim prior to system down time.

All individuals applying for and receiving unemployment benefits will be required to log into the New Mexico Workforce Connection Online System first in order to access the Unemployment Insurance Claims and Benefits System. UI claimants will be required to maintain usernames and passwords for both the online jobs system and the UI claims system.

You can also file by phone by calling 1-877-NM-4-MYUI (1-877-664-6984). After following the automated prompts, your call will be transferred to a Customer Service Agent (CSA) who will complete your claim. Our Unemployment Insurance Operation Center is open from 8:00 a.m. – 4:30 p.m., Monday – Friday.

Information Required to File A Claim

Whether over the internet or by telephone, you will need the following information to file a new claim:

  • Social Security Number
  • Mailing address and phone number(s) of employer(s) you worked for in last 18 months
  • The starting and ending dates of your last job (or jobs if more than one employer in last 18 months)
  • If you are a non-citizen, have your alien registration number and expiration date
  • If you worked during the week you are filing your claim, be sure you know the gross amount (total dollars and cents before any deductions) of your pay before filing
  • Pencil and paper to write down questions and instructions


Know more about New Mexico Unemployment –
Want to know how much you may receive as benefit amount? Calculate benefits
Unemployed? Check your eligibility

  1. Hi,
    Can I file an unemployment application if I am on FMLA leave without pay because of a surgical procedure?
    Thank you.

    • Seasonal jobs are not eligible due to the obvious nature of work. Please call the Unemployment Office for further details in this regard.

  2. I work a 40 hr/wk seasonal job that ends in three weeks. I was recently hospitalized, causing me to take three weeks off (unpaid) from work. Now I am working about 15-20 hours a week due to my illness. Would I qualify for unemployment due to my reduced hours, or will I have to wait until my job ends completely in three weeks? Thanks.

    • Unfortunately, personal reasons such as health issues are not considered. You will not be eligible.

      Please inquire further with the Unemployment Office in your state.

  3. My qestion is:
    If I was hired out of California but was physically employed in New Mexico, in which state do I file for unemployment?
    Thank you.

    • Please consider filing from the state your employment was based.

      You may want to call your employer to confirm and file accordingly.

  4. How often is a one week waiting period required as I had a ten week claim that ended in April 2015? I recently had a full week off and looking at another week off on furlough possible work following week.7

    • The waiting period is only for the initial claim.

      You can call the claims center for further information.

    • Please call on the number below to get details.

      1-877-664-6984 between the hours of 8:00AM – 4:30PM

  5. I am a teacher and have just been informed that my contract will not be renewed for the next school year. When exactly can I apply for benefits? Thank you in advance.

    • Please apply for benefits at towards the end of your contract.

      In some cases contractual and seasonal employment is not considered as an eligibility.Please call the labor dept in your state before applying.

  6. I am a resident of El Paso Texas but worked for Dona Ana County for 5 years, where do I apply for benefits? In Texas or New Mexico?

  7. Please send me the official unemployment website to apply for benefits; was laid off. All I want is to fill out the application. Do I have to complete the credit report portion before I get to the application part?

  8. if you have been given a separation date, but that date has not yet occurred, can you begin the process of applying for unemployment so that there is less of a gap in pay?
    how long does it normally take from the time you file until you receive your first weekly check?

    • You can look at applying only after being unemployed. It normally takes about 7 to 10 days for an initial claim to be processed.

  9. How long can I wait to file? I was let go while on medical leave and haven’t been able to find a job cause of my last job saying I didn’t come into work or call. But I was on medical leave not due back until last August 10 th; however I received a letter stating I know longer had a job as of August 3rd. I had to go to the post office to pick up the letter which was on the 8th and I had already been let go as of the 3 rd. I just need to know if I can still file since I have been unable to find a job due to there bad mouthing me for not showing up but like I said I was on medical leave.

    • Hi Kim,

      It is advisable to file for unemployment right after loosing a job. This will help you receive your pays on time if you are termed eligible. Since there is some conflict in your dismissal reason, you may have to furnish details and documents which are in your favor to prove that you were on a medical leave.

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