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Max. Weekly Benefit Amount
$484
Max. Weeks of Benefits
26
Current Jobless Rate
6.2%
Max Weekly Benefit Amount
$484
Max Weeks of benefits
26
Current Jobless rate
6.2%

Updated : April 7th, 2022

New Mexico Unemployment Benefits

The New Mexico Department of Workforce Solutions offers Unemployment Insurance (UI) benefits to those who lost their job through no fault of their own. The goal of the UI program is to provide temporary replacement of lost wages and encourage employers to provide stable employment. Read through the page to know more about the New Mexico unemployment benefits program.

Eligibility To Apply For UI Benefits In New Mexico

You must meet monetary and job separation requirements to be eligible for unemployment benefits in New Mexico.

Monetary Eligibility

You must meet the following requirements to monetarily qualify for unemployment benefits in New Mexico:



  • You must have earned minimum covered wages as listed by Workforce Solutions in your base period
  • You must have earned wages in at least two-quarters of your base period

Note that if you don’t have enough wages in your base period to be eligible for benefits, the Department will consider wages in your alternative base period.
In New Mexico, the base period is the first four of the five complete calendar quarters before the start date of your unemployment claim. Whereas the alternative base period is the last four completed calendar quarters preceding the first day of your benefit year.

Find out more about eligibility requirements

Job Separation

You qualify for unemployment benefits only if you are unemployed through no fault of your own. The Department will deny you benefits if you lose your job due to any of the following reasons:

  • You quit your job without any good-cause reasons
  • You were fired from your job due to misconduct
  • You were fired from your job because you failed in drug and alcohol test
  • You quit your job due to a lack of job satisfaction
  • You were fired from your job because you breached the organization’s policies
  • You were fired for a criminal conviction

Eligibility requirements – overview


Maintaining Eligibility

You must maintain your eligibility throughout the benefit year to continue to receive benefits without any difficulty. You can maintain your eligibility in the following ways:

  1. Be able to work – You must be able to work physically and mentally.
  2. Be available for work – You must be willing to take up a suitable job immediately.
  3. Accept a suitable offer – You must accept employment with a work nature similar to your previous job.
  4. Document work search activities – You must record all your work search activities, including interviews attended, a number of employers contacted, etc., and submit them to the Department whenever required.
  5. Register for work – You must register for work with the Department of Workforce Solutions within 14 days of your initial unemployment claim.

Find out on job search requirements

How To Apply For UI Benefits In New Mexico

You must submit several documents to receive New Mexico unemployment benefits.

What You Need to File a Claim

To file a claim, you’ll need to ensure you have the relevant information on hand to make the process go more smoothly, whether you are filing a claim online or over the phone. For starters, you’ll need to have your Social Security Number available. If you are not a US citizen, you can still apply for unemployment benefits using your alien registration number along with its expiration date.

Additionally, you will need a list of your employers over the last 18 months. Be sure to have each employer’s mailing address and phone number, as well as the starting and ending dates of your employment with them.

Remember, you will need to file a claim each week you are unemployed. If you work during the week for which you are filing a claim for benefits, you will need to know the total amount you earned before any deductions are taken (your gross pay).

You can file for unemployment benefits in New Mexico online or by telephone.

Online

You can apply for benefits online at www.jobs.state.nm.us. The Workforce recommends this method as it is one of the easiest and fastest ways to apply for benefits in the state.

Telephone

You can also file for benefits by telephone at 1-877-664-6984, Monday through Friday, 8:00 a.m-4:30 p.m. for self-service option call 1-877-NM4-MYUI (1-877-664-6984).

How To File Weekly Claims?

After filing an initial unemployment claim, you will need to certify each week for which you wish to receive benefits. You can file weekly certifications online or over the phone. Note that you must file Monday through Friday, 7:00 a.m-5:00 p.m. if you are filing over the phone.

Learn how to claim weekly benefits

UI Benefits Amount

New Mexico unemployment benefits are 53.5% of your average weekly wage during the highest-paid quarter of your base period. The maximum weekly benefits amount you can receive in the state is $461, and the minimum is $86.

Benefits Calculator

You can use the benefits calculator to determine the estimated weekly unemployment benefit amount.

Unemployment Benefits Calculator
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Unemployment Benefits Calculator
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Disclaimer: The estimates are good in faith and accuracy is not guaranteed. We are not liable for any loss and damages caused by using the tools on our website. This calculator is here to assist you in evaluating what you might obtain if you are entitled to receive benefits. We make no promises that the sum you receive will be equal to what the calculator illustrates.

Know more about the Benefits Calculator


Things To Know After Filing An Application

There are a few aspects that you must know after applying for New Mexico unemployment benefits.

How Do I Get Paid?

Getting paid for your New Mexico unemployment is a simple process. You have two main options for getting paid – direct deposit or debit card. You can choose whichever method you prefer when filing your initial unemployment claim.

Direct Deposit

When you sign up for direct deposit, you will need to use a checking or savings account from an FDIC/NCUA approved US financial institution. To register for direct deposit, you will need to provide your nine-digit routing number, account number, and type of account. You can find all of this information on your checks, or you can contact your bank for the needed numbers. The provided information will then be verified by the New Mexico Department of Workforce Solutions.

Once your account information is verified (which can take up to a week), your unemployment benefits will be deposited directly into your account. If you wish to receive direct deposit, you will need to enter your account information directly through the Unemployment Insurance Tax & Claims System, as the information cannot be taken over the phone for security reasons.

Debit Card

Your other option is to receive your unemployment benefits via debit card. With this option, you will receive a Visa debit card within 7-14 days of your claim being approved. Your unemployment benefit payments from the New Mexico Department of Workforce Solutions will then be deposited directly to this debit card. With your first debit card, you’ll receive an instruction packet that will provide you with all the necessary information to use the card. Once your benefits have been deposited to your debit card, they cannot be moved to another account.

As a benefit recipient, it is your responsibility to ensure that all financial information is up-to-date and current. You can update your financial information at any time using the Unemployment Insurance Tax and Claims system. Note that it can take time for the system to update, which may result in you receiving a paper check in the mail for at least a week after you initially enter your financial account information.

You may also receive a paper check if your direct deposit was rejected or returned by your financial institution. To avoid this happening, double-check all account numbers, names on the account, and that the account is active before submitting your financial information with your claim.

If you check the status of your unemployment benefits on the Unemployment Insurance Tax and Claims System, you may see that it shows paid even if the funds have not reached your account. This may happen because it can take up to three days for the amount to be deposited into your account or a debit card.

Overpayments

At times, you may receive unemployment overpayments due to various reasons, including administrative errors, false statements, or reversal of previously awarded rewards. If you receive an overpayment, the New Mexico Workforce Solutions will send a notice which includes details regarding the repayment process.
Note that the overpaid amount must be repaid, failing to which the Workforce Solutions will withhold your lottery winnings, federal income tax return and will also deduct the extra amount from your future benefits to recover the extra payment made.

Overpayment Through Fraudulent Practices

If you receive overpayments due to willful misinterpretation or false statements, you will be required to pay the penalty in addition to repaying the amount. You will also be disqualified from receiving benefits and may face criminal charges.

Benefits Extension

Normally, you can receive benefits for a maximum of 26 weeks. But if the state’s unemployment is too high, the Department may provide extended benefits. Visit the New Mexico Department of Workforce Solutions to know more about the extended benefits.

Job Training Assistance

The New Mexico Workforce Connection is the official online portal for a job hunt in New Mexico. The portal lists a range of services for job seekers like:
WorkKeys – It is a job skills assessment system that measures skills required to succeed in a job.

The Workforce Investment Act (WIOA) – It is an employment and training program that helps dislocated workers and other eligible adults access the necessary tools required to manage their careers.

In addition, the New Mexico Workforce Connection portal also provides information on the upcoming workshops and lists Workforce connection offices throughout the state.

Know more job training opportunities in NM



New Mexico Phone Numbers

Find the below-listed phone numbers of unemployment offices in New Mexico:

New Mexico Unemployment Office Numbers

Claims center 1-877-NM-4-MYUI(1-877-664-6984)
Overpayments/ Collections 1-877-664-6984
Unemployment fraud hotline 505-243-7283
Unemployment Appeals 1-800-227-7325

Locate your nearest unemployment office



Frequently Asked Question

Q. When should I file a new claim?
You can file a new claim online, Sunday-Friday, 24 hours a day, or by phone, Monday-Friday, 7:00am-5:00pm.
Q. Will I be eligible for UI benefits if my work hours are reduced?
You can qualify for UI benefits if your hours are reduced. Note that your earnings must be less than your weekly benefit amount and you must report your earning while filing weekly certifications.
Q. Can I qualify for benefits if I’m unable to work?
No. You must be able to and available for work in order to qualify for unemployment benefits. If you are unable to work due to some injury at workplace, you can file for workers’ compensation.

Questions & Answers

    • Hi Roberta,
      You can go ahead and reapply or appeal the decision made during which you can provide correct details.

  1. If I am laid off and collecting benefits but can’t find work in New Mexico. Can I look out of state and still receive benefits?

    • Hi Harry,
      You can look for work out of the state, but you should continue maintaining your work search record. One stop centers in the location you want to land a job will help you with more information.

  2. if you are offered a job for 16 hrs a week and it is less money than you get on unemployment, but you take the job can you still receive benefits

    • Hi Cindy,
      The job you are taking up might be considered part time as it offers work for 16 hours only. You may be eligible to receive some reduced benefits.

  3. If the employer has interviewed & basicly hired someone to replace an employee, before giving that employee notice and the employee finds out about his/her replacement, could their resignation be considered forced?

    • Hi Mr.White,
      This resignation might not be considered forced. However, after losing the job, it is advised to apply for unemployment benefits immediately because in this case, the worker is loosing job through no fault of his own.

  4. i work in anthony n.m at gadsen school district. i was told by docotor that i need to stop teaching. i have cancer and taking chemo. when i turn in my papers to quit because of health issues can i draw unemployment benefits. i live in el paso texas

  5. I am working temporary for one more week for spring break. my benefit ends april 6th i need to file extension what do i need to do.

  6. I was laid off by a company based outside NM. But they did pay NM tax that was withheld. What are the rules in this case?

  7. If the sequestration occurs and I am furloughed once a week for 22 weeks, would I be eligible for unemployment for those furlough days?

  8. Why on earth is there no access to new mexico state unemployment laws? Look around, almost every state has their laws posted online. Where is this information?

  9. How long does it take to process a claim in NM? I have filed back in December and I haven’t heard a responds yet. Is there a time limit for the claims to be approved or disapproved? This will be week 7 for me. I am very disapponited in NM unemployment claims department.

  10. I have been waiting on thwe phone for almost three hours why does it take so long to talk to a customer represnitive?

  11. I am a military spouse and just found out about the unemployment benifits due to PCS. My last day of work was October 14th 2011 and I am wondering if I would still be eligible to make a claim to recieve benifits? My work place did not inform me of these benifit.

  12. If you are forced to retire because of age, are you elegible for unemployent benefits in new mexico? And how is the benefit amount reduced (formula) when receiving pension if elegible?

  13. PLEASE HELP ME!!! i am majorly struggling to log on into my account to complete my weekly certification on-line. I have called & called, placed on hold, holding for hours and hours, hung up on twice. I am frustrated. PLEASE have someone call me at (505) 8707632 Please, please.

  14. I was laid off last January and received benefits for 26 weeks and then was cut off. Was I eligible for an extension and additional weeks? I am still unemployed actively looking. Is there any benefits left for me?

  15. I have been trying to get a hold of the unemployment office and cannot get trhough since yesterday can you please call me

  16. Are seasonal workers eligible for unemployment? What if they have signed an acknowledgement of seasonal employment?

  17. I worked in 3 states from July of 2011 to November 2012. In New Mexico until Oct of 2011, from Oct 2011 to June 2012 in Lousiana, June 2012 to November 17, 2012 in Mississippi at which time I was layed off. Which state should I apply for benefits?

  18. If I quit my job for a valid reason – such as taking care of my 11 year old with leukemia can I qualify for unemployment benefits?

  19. We are moving to a new state because of my job. Will my husband qualify for unemployment if he quits his job to come with me?

    • Yes, your husband is qualified to collect unemployment if he meets the criteria to qualify for unemployment from a previous job while living in another state. However, unless you quit your job for for good cause, quitting a job is not a qualifying factor when applying for unemployment.

      You must be approved in New Mexico and the benefits will continue to be paid from there. It may differ from state to state so you should check your state’s department of economical services, unemployment compensation.

      According to US Dept. of Labor, you must be unemployed through no fault of your own and that is decided by particular State laws. Based on that state law, to quit to move somewhere else is not “through no fault of your own”. Some states do allow unemployment benefits if you quit for non-job related reasons (i.e. spouse relocation, military, domestic violence issues, etc.)

    • Most states think you to be partially unemployed if your hours are cut. You will not receive the full amount of unemployment you would be entitled to if you were not working at all, but may collect a benefits similar to what part-time workers collect while on unemployment.

  20. I just got layed off from my position with a local church that does not pay unemployment benefits. Can i collect unemployment from previous employment as i have paid in all of my adult life until december 2008.
    thank you

  21. I manage the HR department at Sun Healthcare here in New Mexico. Have received questions that if a job is eliminated and the individual receives a severance can they apply for unemployment benefits immediately and begin receiving them? Thanks in advance for your assistance.

    • Only in the condition that you have accepted a huge sum can you draw unemployment at the same time as severance pay. in case you old company is paying you a salary, you won’t be able to draw unemployment until the day after the very last day for which you are being paid.

  22. I’m in the state apprentaship program. I have not received a raise as per the agreement i signed going into the program with the IEC. I haven’t recieved any on the job training as per the agreement entered. My boss will not pay me anymore money, even though my skillset exceeds that of Liscensed journey men. I am declaring myself exempt from the program until the agreement signed by me is upheld. If i quit due this breech of contract, will I qualify for benefits? If i get fired for not being in the program, that they require, yet don’t follow the protocal of that program would i qualify for benefits?

  23. If i got laid off from a company & filed for benefits, then recieved payments for month and half & got rehired from the same company after that month & half.. worked 5 weeks and got laid off again, am i still eligible for Unemployment?

  24. I was fired from ny job after 14 years. I draw social security and a federal retirement. Am I eligible to draw unemployment benefits?

  25. It has been impossible to file a claim, the message is always, all our line or repsentatives are busy, please call or try another time! I need to file a new claim for unemployment benefits now!.

  26. It’s my understanding that I can get an unemployment extension if the unemployment rate is 6% or higher in my state (New Mexico). Is this true? Do I have to wait until my 26 weeks is exhausted before I file? Or do I have to wait until the State contact’s me?

  27. If you were put out of your work because of you mistake then it is considered as firing out from the company, that means if you are fired from a company then you might not be eligible for the unemployment benefit.

  28. If I lost my job because the company said I was making too many mistakes. Am I still elgible for unemployment benifits.

  29. If your husband is taking a new position and you give your notice to move your family can you get unemployment benefits

  30. if i decided to go back for school or training how will this effect unemployment? Is there unemployment help
    ?

    • You would be able to continue to collect unemployment even when you go back to school. If you start earning part-time or full-time during this period, your benefits amount will be reduced proportionately.

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