New Mexico Unemployment Phone Numbers
Unemployment Insurance Claims Self-Service Options and Call Center 1-877-NM4-MYUI (1-877-664-6984)
If self-service options #1-4 do not meet your needs, select option #5 and follow the prompts. Most of our calls are received on Mondays and Tuesdays. Customers may experience call wait times to speak with a CSR. For a shorter call wait time, it is suggested you call on Wednesday, Thursday or Friday when call volume is lower. Call center is open from 8:00 a.m. – 4:30 p.m., Monday – Friday.
Following numbers will help you avail various services –
|Employer – UI Tax Customer Service Line||505-841-8576|
|Unemployment Fraud Investigations||1-877-664-6984|
You can complete your initial claim or weekly certification via the web, Sundays from 3 a.m. to 7:00 p.m. and Mondays through Saturdays from 3 a.m. to 8:00 p.m. Please allow at least 30 minutes to file an online claim prior to system down time.
Weekly certification via the toll-free telephone system is only available Monday through Saturday.