New Mexico Unemployment Weekly Claims
Here is how you apply and certify for weekly unemployment benefits in New Mexico:
- Officially register and/or log into your account in this system, the New Mexico Workforce Connection (www.jobs.state.nm.us).
- If you are currently logged in or after you register, log into the system, click on “Unemployment Insurance” under the “Quick Menu” on the left-hand side of the screen.
- Log into the UI Claims and Benefits system.
- If you have questions or need additional information, contact a Customer Service Agent at the NMDWS Unemployment Insurance Operations Center by calling 1-877-664-6984 active through Monday-Friday from 7:00 a.m.- 6:30 p.m.
New Mexico requires a one-week waiting period after your claim is filed. This means that you will not receive a check for the first week that you are eligible for and certify for benefits. This is called your waiting week. Your payment will start with the second week you are eligible and certify for benefits.
You are also required to complete a minimum of two work searches every week that you certify for benefits. You are required to maintain records of your searches or you can use the Work Search Verification Log. The New Mexico Department of Workforce Solutions can request verification of your work searches at any time during your benefit year.
You must register for work services within 14 days of filing a claim for UI benefits, unless exempt by law. Registration includes an orientation video which you can watch online or at your local New Mexico Workforce Connection Center. To fulfill this requirement, go to the New Mexico Department of Workforce Solutions website, log on to the Workforce Connection online system, complete the “Personal Profile” and click “SAVE.” The orientation video will start immediately. When the video is over, click “SUBMIT” to complete your work registration requirement. This website also provides valuable resources to aid your job search, including job referrals, resume building, and re-employment services.
cant link acccount to claimant page
I need help login in my account
I applied in June and they told me I was eligible for back pay from March to June and that I would receive a check in six to eight weeks. I still have not got it!how do I find out what’s going on how do I get it!
John,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.
Why was my weekly certifacation denied from 8/30 to 9/5? I did everything the same as every other week before? Why can i not view the determination?
Jobie,
It might be a temp system glitch. Please call the Unemployment Office for assistance.
Does anybody know what day of the week UI Benefits are Paid?
Zoey,
You can visit the web page below to find out more about the timelines.
https://www.dws.state.nm.us/Unemployment…/NM-Workforce-Connection-UI-System
I have completed my 1 week waiting period and have filed my certifications. When will I receive my first check and will I receive a check each week or each month or…?
You should receive anytime now if it has been approved and you’ve made the weekly claim.
Please chase the Claims Center for an update on payment status.
If I am searching for work out of state and am logging in outside of New Mexico, is there a problem? Somebody told me I can’t log in to the certification system from out of state.
Allen,
I am not sure if that is true. Please call the Claims Center on the phone numbers provided for an update.
If I revert on Sunday on computer will I get benefits on monday
Payment will be made as per the procedure.
Please call the Claims Center and speak to a representative to ascertain the exact payment credit date.
when I log on I answer all the questions that are asked and when I reach the end I am being thanked for successfully completing form but not once have been asked if I looked for employment and where. I assumed that I was supposed to include that, is this optional? or am I doing something wrong? this is twice already.
Hello , I am in need of my username and password but the system will not let me in to even try to retrieve them as I did file a claim already just need to certify
Travis,
You will have to reset the password online.
As far as I am aware, it is part of the process. Please call the Claims Center to confirm if the claim was registered.
Can you give me the number to the claim office please!
John,
Please use the link below to access contact details.
https://fileunemployment.org/new-mexico/phone-numbers/
6427 Duero pl nw Albuquerque, new Mexico 87114
Please specify the exact nature of query/issue.
We have never signed for unemployment – so therefore need to let my employees know what to do 2 of our employees have signed for unemployment benefits and we don’t have an any knowledge of what to do nest Please advice. thanks
Apodaca Earthmoving 5723 Tokay R
d NE Alb N M 87107 505-344-2402
You may call the Labor Department in your state or visit the nearest office to inquire about the procedure.
I have been trying for several days to reach the office and the number that was provided. It replies that my SS# is incorrect and it is not. Please help. My determination letter said that I would be receiving my UI but cannot reach or get help on line to find out how.
*** read this important *** Select the option spanish/espanol (even if you need english) when trying to reach an agent. They connect quicker . Then once you get connected, say you need english not spanish, and you’ll get an agent speaking english sooner this way.
Please try visiting the nearest Unemployment Office or see if you can check online by logging onto the official website for an update.
am a little confused in my view correspondence it has a letter that says monetary redetermination but at the top of the letter it has my weekly benefit amount also it says any responses to this determination will put a hold on your claim what exactly does this mean?? I’m a quite bit illiterate sorry
Shay,
That is strange. Please consult a friend/family member to have this clarified for best action/response.
I can’t register my weekly claim for UI online from my phone for the past 2 weeks?Is there any reason why.I’m typing in the address exact.
Please ensure you’re only applying within the prescribed window. You must be applying on dws.state.nm.us.
I was not able to claim my benefits Sunday because the hours of operation closed when I went to log in. It was too late in the day to claim, so can I claim Monday morning?
Please check for opening window by calling the claims center of the labor dept in your state.
When I log in to the system the request benefits tab is not there. Please advise on what I should do. In reading I see others have had the same problems. Any help you can give me would be much appreciated.
Please call up the Unemployment Insurance Operations Center at 1-877-664-6984 between the hours of 8:00AM – 4:30PM Monday-Friday (MST) for assistance on this issue.
We are not a govt. website and do not have access to specific information.
The article does not help. It is not self evident where to go to certify once logged in.
I have already applied, It isn’t in account info, or benefit estimate
So what menu is it under?
thank you
One link that may help: https://www.dws.state.nm.us/UnemploymentInsurance/UIInformation/HowDoI
Look down the list for “How do I file a new claim or certify online” and the line below it may interest you also, “How do I access online claims options ….”
am I eligibility yet
This is not the unemployment office. Sorry, I am unable to answer your question.
It has been 11 weeks no pay pleas let me know why.
Per UI Reg. select ‘request benefit pymnt’ for wkly cert. cann’t find it. went to http://www.jobs.state.nm.us logged in,selected UI insurance, entered SS#,password, received page with selections my home page,my inbox,maintain acct infor,reopen claim,benefit estimate,manage debt. NO wkly claim or request benefit pymnt. selected reopen claim,received message pending issue. UI rep said it is because I need to request wkly benefit pymnt…but where?
Hi Julianna,
This link talks about how to file a weekly claim in the bottom half of the article. Hope it helps.
https://www.jobs.state.nm.us/gsipub/index.asp?enc=6X/HXo/eZuAdeE1d4d5V7w==
I have tried several times to do my weekly certification and have not been able to do it. I have registered my claim # is 0003-2967-52-01. any assistance you could give would be great also I have left several call backs on your phone system to no avail please advise debra brennan