FileUnemployment
Max. Weekly Benefit Amount
$430
Max. Weeks of Benefits
26
Current Jobless Rate
4.5%
Max Weekly Benefit Amount
$430
Max Weeks of benefits
26
Current Jobless rate
4.5%

Updated : May 15th, 2019

The Unemployment Insurance program is handled by the Department of Labor in the state of New York. The department helps those who have recently lost their job for no fault of their own by providing monetary assistance and also by providing various services aimed at improving the competitiveness of the applicants.

Read more to know about the eligibility factor, documents required, methods to apply and all other the other information needed to file for unemployment benefits.   
Eligibility for unemployment benefits depends on the applicant’s

Eligibility to Apply for UI Benefits in New York

Eligibility for unemployment benefits depends on the applicant’s monetary earnings during the base period and reason for job separation in the state of New York. The applicants are also expected to maintain eligibility during the benefit period.

Monetary Eligibility

Applicants are expected to meet certain monetary criteria set by the New York State Department of Labor. To understand the set criteria well, it is important to know some important concepts as defined by the New York State.

Base Period: In New York, the base period represents one year of work and wages earned by the claimants.

Calendar Quarters: Calendar quarters are a three-month block of time. A base period will consist of four calendar quarters.

Basic Base Period: This is the first four of the last five calendar quarters.

Alternative Base Period: This is the last four completed calendar quarters before the quarter in which you file for unemployment benefits.

The applicants must qualify for the following monetary qualifications set by the state of New York:

  • You must have worked and received wages for jobs that are covered by unemployment insurance in a minimum of two calendar quarters of the base year.
  • You must have received at least $2,200 in your single highest earning quarter.
  • Total wages received in the base period must be 1.5 times more than the wages earned in the highest earning quarter. For example: If your highest quarter wage is $5,000, you must then have received a minimum of (5,000*1.5) $7,500 in wages in all the four quarters combined. An exception to this rule could be if the wages in your highest earning quarter is equal to or over $9,900, in which case, you will need at least half of the highest quarter wage (i.e. $4,950) in the remaining three quarters.

Note that if you do not qualify through the basic base period calculation, the Department of Labor will use the alternative base period calculation.

Alternatively, if you qualify through the base period calculation but believe that you may earn more through the alternative base period, you could approach the department with the request to recalculate the benefit rate.  

Find out more about eligibility

Job Separation

The reason for the job separation from your previous organization is an important criterion that can affect your eligibility. There are certain conditions regarding the reasons for job separation that the applicant must meet to gain eligibility for unemployment benefits, they are:

  • You lost your job for no fault of yours.
  • You were laid off from work due to lack of work or your employer reduced your hours of work due to a shortage of work, or
  • You separated from your previous organization due to a convincing work-related reason, which must be accepted by the New York State Department of Labor.
  • You were not involved in any unethical or illegal activities in the previous organization, leading to the ‘misconduct of the applicant’.

The Department of Labor will connect with your previous employer to verify the reasons given by the applicant. The applicant will not gain eligibility if the reason for job separation explained by the employer is not the same as the reason given by the applicant.

Learn more about factors influencing eligibility

Maintaining Eligibility

The applicants have to maintain their eligibility throughout the benefit period even after becoming eligible for benefits. The Department of Labor has set conditions for the applicants, which is needed to be followed by them throughout the benefit period, such as:

  • You must be mentally and physically capable of working.
  • You must be available and prepared to take up work throughout the benefit period at any given point.
  • You must be actively looking to get work throughout the benefit period.
  • You must maintain an online or written Work Search Record and submit it each week to the Department of Labor throughout the benefit period.
  • You should contact at least three employers each week as a part of the Work Search Record.

Find out more on job search fulfilLment requirement  

How to Apply For UI Benefits in NY?

You need the following documents to file a claim for benefits in the state of New York:

You can file for benefits afresh or reopen a claim using the following modes of communication in the New York State:

Online

Applicants in the state of New York can apply for benefits on the Department of Labor’s website at www.labor.ny.gov/signin. You can file a claim and access other services on the website during the following hours:

  • Monday to Thursday – 7:30 AM to 7:30 PM
  • Friday – 7:30 AM to 5:00 PM
  • Weekends – From 12:01 AM Saturday through 7:30 PM Sunday.

Note that you will need an NY.gov ID and password to create the online account. If you do not have the required ID and password, follow the instructions mentioned in the website to create an account. If you face issues in creating the NY.gov account, contact the helpline at (800) 833-3000 from Monday to Friday 8:30 AM to 4:30 PM to find a resolution.

Telephone

New York state’s Tel-Service can also be used to file weekly benefit claims. Dial (888) 581-5812 to reach Tel-Service, and in case if you suffer from hearing impairment, TTY/TDD line can be reached at (877) 205-3119.

You will need to create a PIN while filing your first claim, as it will be a mandatory requirement needed while filing the subsequent claims. Also, make sure to not share this PIN with anyone including your family and friends.

Video Relay

You may also contact the Department of Labor through a Video Relay System to file your claims. Contact your relay operator and request to connect to (888) 783-1370.

How to File Weekly Claims

It is advised that you file your claim for benefits within a week of losing your job, as delaying in filing would cost you benefits. You will have to serve an unpaid “waiting period” in the first week of your of losing the job.

You can file your weekly benefits through the website or through Tel-Service, but remember to keep all the required job-search documents, and wages earned documents in place while filing for weekly benefits. Also, keep your NY.gov ID and password, and your Tel-Service PIN safely, as you will need it every time you file for benefits.

Find out more on claiming weekly benefits

UI Benefits Amount

This UI Benefits Calculator will help the applicant to determine the approximate UI Benefits amount that he/she can presently receive in the state of New York.

Benifits Calculator

State Name: New York

Number of Dependants:

$0
$25000

$0
$25000

$0
$25000

$0
$25000

Disclaimer: The estimates are good in faith and accuracy is not guaranteed. We are not liable for any loss and damages caused by using the tools on our website. This calculator is here to assist you in evaluating what you might obtain if you are entitled to receive benefits. We make no promises that the sum you receive will be equal to what the calculator illustrates.

Get more information on benefit criteria

Things to Know After Filing An Application

The responsibility of the applicant does not end with filing for unemployment insurance. The applicants must know the following topics to get through the benefit period with limited hurdles:

Overpayment and Fraud

As per the Department of Labor of the New York State, overpayment occurs when you claim unemployment benefits which you are not entitled to. The responsibility lies on the claimants to make sure that they pay back any excessive amount received. In the event, if you receive an overpayment, you must immediately bring it to the notice of the concerned department.

A claimant may receive overpayment for a variety of reasons, such as – you made a mistake while claiming weekly benefits, you were not able or available for work, you did not complete the required weekly activities related work search, or you knowingly or unknowingly provided false or misleading information to attract a higher monetary benefit amount or extend the benefit period.

If you receive an overpayment, the Department of Labor will send you a written Notice of Determination in the mail. The notice will indicate the amount of the overpayment and tell you by when the amount must be repaid.

Once you receive the Notice of Determination, you are expected to follow the instructions as given in the notice. If you do not agree with the overpayment determination, you have the right to ask for a hearing.

Fraud/ Willful Misrepresentation

If you are found to have knowingly made a false or misleading statement to claim unemployment benefits, it will be considered as a willful misrepresentation made by the claimant.

In the state of New York, willful misrepresentation is considered as fraud, and you will be subjected to the following penalties:

  • You will be required to pay back the entire overpayment amount.
  • You will be assessed for ‘forfeit days’, or the days that you cannot receive benefits in the future.
  • You will be charged monetary penalty of $100 or 15% of the overpaid amount (whichever is higher).

Note that if you fail to repay the overpayment amount, the Department of Labor may take legal action against you. A judgment against you will hurt your credit score and can make getting a loan, getting a job or renting a house difficult in the future.

Also, the state of New York also has the ‘right to offset’, which means that if you fail to pay back the overpayment amount, the Department of Labor can seize any amount the state owes you. This includes IRS tax refunds, future unemployment benefits, and any other federal payments.

Benefits Extension

The state of New York or the federal government presently does not offer any benefit extension programs. The maximum duration of unemployment benefits is 26 weeks, and once that is exhausted, no other alternative exists in the state.

Job Training Assistance

The Department of Labor provides a range of programs to the claimants of unemployment benefits to help them find a successful career.

You will able to apply for higher education or other job-related training programs while collecting unemployment benefits if you get accepted for the 599 Program. The training programs must meet certain eligibility criteria to be approved. Once approved, claimants may become eligible for an extra 26 weeks of unemployment insurance benefits.

Note that you must apply for the 599 Program within the first 13 weeks of the benefit period. Delay in notifying the department will render you ineligible for the 599 programs.

You may also register for the New York State Registered Apprenticeship Program to find assistance in finding jobs. In the program, you will get on-the-job training under the guidance of experienced workers in the concerned industries.

If you lost your job due to international trade, you will be eligible for the federal program Trade Adjustment Assessment (TAA). The program will provide services in paid training, job seeking assistance, transportation, and subsistence payments, job search allowances, relocation allowances and other job-search related services.

View more about the job training opportunities in NY

New York Office Locations and Phone Numbers

Find all the required phone numbers you may need if you have doubts on any relevant issues during the benefits weeks

NY Unemployment Office Phone Numbers

Tel-Service (File claim for benefits) (888) 581-5812
Tel-Service TTD/TDD (877) 205-3119
Video Relay collections unit (888) 783-1370
Telephone Claims Center (888) 209-8124
Telephone Claims Center TTY/TDD (800) 662-1220
KeyBank Customer Service (866) 295-2955
Unemployment Insurance Fraud Hotline (888) 598-2077
NY.gov ID Frequently Asked Questions (800) 833-3000
NYSDOL (888) 469-7365
Appeal Board (518) 402-0205
Claimant Advocate Office (855) 528-5618
The 599 Program Central Review Unit (518) 402-0189
You can also pay a visit to your closest career center offices to meet the representatives in person and find answers to all your questions relating to unemployment benefits.

Frequently Asked Question

Q. If I have a claim with another state, how do I register with NYS?
If you had filed for UI in another state, and later moved to New York State, the state where you first claimed for benefits may require you to register with New York State.
To register with New York, you must contact the Telephone Claim Center. As you navigate through the options provided by the IVRS, towards the end you will get to choose the option whereby the system will transfer you to a person who will process the Initial Interstate Claim for you.
Q. What if I lost my job due to a strike?
If you lose your employment due to a labor dispute such as a strike, or other industrial controversies in the company where you are employed, you will not be eligible for unemployment insurance benefits for 49 days. Note that this will not be applied in the case of lockouts.
You may be eligible sooner if, despite the end of the labor dispute, you remain unemployed. or If your employer hires permanent replacement workers after the dispute.
Q. Can I appeal the overpayment determination?
If you disagree with the overpayment determination, you have the right to submit a petition for a hearing. The hearing will be conducted by an impartial judge who is employed by the Unemployment Insurance Appeal Board.
If you are present at the hearing and lose all or part of the case, you may file an appeal to the Appeal Board.
If the Appeal Board does not rule in your favor, you have 30 days from the date of the Appeal Board's decision to apply to the Appeal Board for a reconsideration of the decision or appeal to the Appellate Division of the State Supreme Court, Third Department.
Q. What is a forfeit day penalty?
A forfeit day (or days) are days in the future for which you cannot receive Unemployment Insurance benefits. Forfeit days are assessed if you willfully made a false statement or representation to get benefits.

A forfeit day penalty can be for one day or for several days. For every forfeit day that is assessed, you lose 25% of your benefits for that week. If you have four forfeit days, you would receive no benefits for that week. This is because there is a maximum of four effective days of benefits in a week. If you have more than four forfeit days, the additional forfeit days are carried over to the following week
Q. How can I find out the balance of my debt?
To view the balance of your debt:
  • Sign in to your account at www.labor.ny.gov/signin
  • On the My Online Services page, select “Unemployment Services”
  • Select “View Payment History”
If you have any remaining debt, it will be listed near the top of the page.
Q. What is a Work Search Record?
You must maintain an online or written Work Search Record for each week you claim benefits and be prepared to give a copy of that record to the Department of Labor if they ask for it.
The work search record should contain dates, names, addresses (mail, email, or web address) and telephone numbers of all the employers contacted. Names and/or job titles of specific people contacted, contact methods used, position or job title applied for or a description of other work search efforts (attending job fairs or workshops, etc.).
Q. Can I file a claim if I lost my full-time work, but still work part-time?
Yes, if you work less than four days a week and earn $450 or less, you may receive partial benefits. When you file your UI claim:
  • You will be asked to enter the date of your last day worked. Enter the last day you physically reported to work, regardless of whether this was your part-time or full-time work.
  • You will also be asked to enter information about your last or most recent employer. The last or most recent employer is where you most recently reported to work, regardless of whether this was your part-time or full-time employment. If it was your part-time employer, and you will continue to work part-time, enter "lack of work" as the reason for separation.
Q. What if I want to start my own business?
Tell the Telephone Claim Center before you take any steps to start a business. Unless you are part of the Self Employment Assistance Program (SEAP), these activities may result in the loss of unemployment insurance benefits. See more information on SEAP.
The Department of Labor considers you employed if you operate or start a business:
  • By yourself
  • With a partner or
  • In a corporate arrangement
If you spend time during the day or evening or on weekends getting ready to start or actually operating a business, we may consider that as work. It does not matter if you have not made any sales or received any compensation.

Questions & Answers

  1. I am working in RI and my last work day is 11/2/2018. Been with the company for over 18 years. I moved to RI because of work and I now want to move back to NY because I don’t have any employment. My question is, am I going to be allowed to apply for unemployment in NY even though I have been working in RI

    1. Dan,

      Ideally, you should be applying from the state where your previous employment was based. Please call the Unemployment Office in RI for clarification.

  2. My employer was taken over by a larger corporation. I am a remote employer living in WI and the new company has said that in order to keep my job, I would have to move back to NYC. If I don’t I will be released from my position. I am told that I may get a severance and bonus. Would I be able to draw NY unemployment even though I am in another state? What are the rules regarding my severance and bonus, will it disqualify me?

    1. Alex,

      You can file for UI benefits from the state where your employment was based. Please wait until the severance payout ends. You can apply towards the end of it.

  3. I have been employed by the same medical doctors office for eleven years. We got a new COO within the last year and she has been reducing my benefits to the point last week she said effective July 16th I will now be making $7.50 per hour less than what my hourly wage is now. This is less than what they hired me at eleven years ago. I am not accepting this and have told them that. They tell me I will not be able to get unemployment because I quit. They even put it in writing it had nothing to do with my job performance. I don’t see how I would be denied benefits for a pay wage I would not have accepted eleven years ago.

  4. Trying to get back to work after an injury. I was told I need a work release from my Dr. I have been told they don’t write a release. Can I get my application for unemployment processed?

    1. You will not be eligible to receive unemployment since the injury/surgery puts you off work for some time. If the injury was work related, please explore workers compensation scheme.

  5. I work for the United States Postal Service and am out on a disability. The USPS does not have disability insurance. Can I claim un-employment insurance.

    1. The benefits under the Unemployment Insurance program is only extended to those who lose their job due to involuntary reasons.

  6. I have been out of work for just over 2 years now due to an on the job injury. The company I worked for put me on a temporary layoff till my injury is better and unemployment rep said once workers comp is done I would qualify don’t matter the time. Talked to a rep last week and now it has to go through Albany before there is a decision!!! Why is this? Does anyone have a real answer?

    1. It can be for multiple reasons. The best person to advise you in this matter is the authority themselves.

      Please call the phone numbers provided for details.

  7. I received your response to my question dealing with getting a 1099 for my unemployment.
    *
    I originally opened my unemployment account over the phone since I do not have a computer at home.
    *
    You supplied me with the link where I can obtain my 1099, however when I go to that link it will not allow me to open it up or do anything with is, it just turns the space a light blue, can you give me any other advice on how to obtain my 1099.
    *
    Back in January I attempted to contact a person at the unemployment and I was unable to connect with anyone. Time is getting short on filing taxes.

    Thanks

    1. Some of the unemployment agencies also send 1099 by mail to the claimants.

      Please speak to the Claims Center and ask for alternate ways to get this document.

  8. I was on unemployment for 1 or 2 weeks in 2016 both having holiday’s so my unemployment benefits were reduced and I have not received a 1099 was I supposed to get one or was the amount I received negligible so they did not send one out?

  9. I was terminated last week in a downsizing. The Company will give me severance pay equivalent to several weeks of regular pay. Should I file now and then start reporting if I still don’t have another job when the severance pay runs out or should I wait to file until the severance pay is gone.

    1. Please wait until the severance payout ends. You can apply for UI benefits towards the end of it if you haven’t found a job.

  10. I have been working a temp job for 7 plus years and the possibility of being hired on as a permanent employee is not going to happen. If I quit because of this, am I able to collect unemployment until I find a suitable job?

    1. Temporary jobs are generally not eligible since employers do not pay Unemployment Taxes to the government. Plus, if you quit voluntarily, you will not qualify.

      Please call the Unemployment Office in your state for further details.

  11. I have applied 5 months ago for unemployment in NY and it is still in pending status. I tried calling but I get cut off from a recorded message saying I am in pending status. In the meantime, I have filed weekly. I would like to get answers on my pending status. Who should I go to?

    1. Well, it looks like your claim is stuck in the bottleneck. Please visit the nearest Unemployment Office for quick resolution.

      Also, make sure that your contact details including Postal Address are up to date so that correspondence is not missed/delayed.

  12. I opened an unemployment claim last year (2015) and am only get laid off a couple of times a year. I opened my claim over the telephone because I do no have a computer at home and did not want to use the company computer for that.
    *
    I am going to laid off again Memorial day week.
    *
    I read that we can have direct deposit rather than the credit card.
    *
    So the question is, is it too late to have my unemployment check direct deposited if so how would I go about it over the phone.

    Thank You

    1. You will be required to revisit the existing claim to ascertain the balance and other information.

      Please call the claims center of the Unemployment Office in your state for further details.

  13. I have been working as a contractor in North Carolina and commuting back and forth to NY where I have my permanent address. My contract will be done soon and I will need to apply for unemployment. Which state do I apply in? New York or North Carolina?

    1. Please check with your employer if they remit the relevant taxes on your behalf.Contract workers are generally not eligible.

      If you qualify, please consider applying from the state where your employment was based.

  14. I have been employed for 6 years as a supervisor & recently have a new manager that is always hollering at me , belittling me & trying to make me quit my job . today he said due to me not getting things done fast enough , I am no longer the supervisor & cut my pay by $5.00 hr . do I qualify for unemployment ?

    1. You can be eligible if you quit due to hostile work environment.

      Ensure you have supporting documents handy if your employer disputes.

  15. i hear that if i am terminated when i am NOT punched in, that i automatically qualify for unemployment benefits in NY state.
    i was wondering if anybody can confirm this or call bullshit on it for me please, thanks

  16. if my hours are cut from 40 hours per week
    To 20 hours per week, am I able to get unemployment for those 20 hrs?

    1. I may accept a job that will only give me 15 to 20 hrs. a week
      at a rate of pay less than what I was getting before unemployment. can I still get unemployment insurance to make up the difference?

      1. If the contract says that you will be only working for the designated hours, you may not be eligible.

        Please call the Unemployment Office in your state for further details.

    1. You can file and receive benefits if moved to a different state.

      Please consider filing from the state where you were last employed.

    1. Hi Mary,

      There is no reduction of your unemployment benefits because you collect Social Security. You must be available for and looking for work with no restrictions when you receive Social Security, just as all other claimants.

  17. i was out of work since 1/13/2011 due to an injury that is being questioned whether or not it was a previouse aggravation of my workers comp. injury or an off the job new injury.I was in limbo without any financial aid and unable to return to work so i put in for disability retirement and was awarded it with my retirement date 7/21/2012. my question is would i be eligable for claiming the time that i have received no pay .

  18. I left my job in ny and relocated to fl. I have been actively working for the past 8 months and about to lose my position. When filing an ui claim, do I file in fl or ny???

  19. How do I find out if a claim was filed? I never get a live person and everytime I press 0 I get a dial tone and I am trying to find out if my claim for March 25th 2013 thru March 31st 2013 went thru how do I find this out? It has been saying pending for over a week and i need to know if it went thru and if not how do I claim for that week?

  20. I took my unemployement 6 month and than i went out of united states for two years now i want to claim for unemployment again plz send me information obout it

  21. I did not receive a phone number when I filed for my claim. I did receive the confirmation letter. Can you give me the phone number or website where I go to file my claim each week?

  22. Good Morning, I received unemployment for a few weeks in 2012, how can i get the 1099 form on line or will it be mailed to me?

    1. 12/29/13 stop getting check but sign up every week from 1/14 to date.congress did not sign the bill .whats happen?

  23. I left my job Sept. 21. 2012 to relocate to Florida. I left Fl in 2007 and a $12.00 job to relocate to NY and took an $8.00 job. I came back to Fl hoping to resume former job or a simular one. No positions available. I have filed and claimed my benefits weekly since Sept. but to no avail. I have not received any benefits yet and I am seeking information as to when and if I will.

  24. I resigned from my position to relocate to another state. I was suppose to arrive in Michigan on the 18th and be available for work the 20th of August. However, I could not leave until a week later and the job I was expecting was no longer available. I am actively seeking employment; I have applied for medical coverage and food stamps.

    Do qualify for for unemployment? If so, where do I apply NY or MI?

  25. Pingback: New York Unemployment Application Eligibility Conditions (labor work)

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