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New York Unemployment Office Locations

New York Unemployment Office Locations

Visiting a NY UI Office In Person

If you are a New Yorker receiving unemployment compensation, you may be required or wish to visit a New York unemployment office in person to take advantage of resources designed to help you find work more quickly.

There are many programs, services, and tools available at Career Center locations, including the following:

Recruitment Events

Frequently, local businesses use Career Centers as places to conduct interviews or job recruitment. Contact your local Career Center staff to find out when the next event will be held in your area.

Resume Writing Development

Experts in resume writing are available to help you make a resume that best markets your skills to help you land a suitable job.

Career Counseling

Counselors can help guide you in the right direction to find a job that matches your skills, needs, and interests. They can help you develop a step-by-step plan to assist you in your work search.

Job Workshops and Clubs

You can attend a New York unemployment job training workshop or join a club that meets to practice job hunting skills like interviewing, networking, resume prep, pay negotiation, budgeting, managing stress, and more.

Resource Rooms

If you need access to a computer, high-speed internet, phone, fax, or copy machine, New York Career Centers have resource rooms available for unemployment benefit claimants. There is no charge for using any of the equipment to help you with your job search.

Job Boards and Placement Assistance

New York businesses post openings for positions both online and at Career Center job boards. Placement Specialists are also available to assist you with targeting your job search.

Vocational Classroom and On-the-Job Training:

For eligible workers, Career Centers provide short-term training to help prepare them for a long-term career.

Basic Education for Adults and English as a Second Language Classes

Referrals for free classes to help you get a high school equivalency diploma or advance your English speaking skills are available to participants in an unemployment insurance program.

Adaptive Technology and Disability Accommodations

Inform the staff at your local Career Center if you have a disability or require additional resources to help you get the most out of the services available to you. There are adaptive technology devices at your disposal, including text-to-speech software, screen readers, large-print keyboards, TTY text phones, magnifiers, trackballs, and more.

How To Send a Secure Message

If you need to connect with a New York unemployment office or send documents securely, you can do so over the web. You can send a secure message, correspondence, or questionnaire by using your account.

First, log in to your account on the labor website, Then, select the envelope “Messages” icon on the bar at the top of the web page. From there, you can compose a new message. You will need to choose a subject line from a drop-down menu. Be sure to select the option that best matches your reason for contacting New York unemployment.

Be specific and give as many details as possible when writing your message. You can attach documents by using the “Attach File” button. When you are finished writing your message and attaching any relevant files, click the submit button to securely send your correspondence.

New York Office Locations

NY Unemployment Office Address Phone
Albany Career Central 155 Washington Avenue
Third Floor
Albany, NY 12210
Albion Unemployment Office 458 West Avenue Suite 3
Albion, NY 14411
Amsterdam Workforce Solutions 2620 Riverfront Center
Amsterdam, NY 12010
Cayuga Works Unemployment Office 199 Franklin Street Suite 204
Auburn, NY 13021
Saratoga County Career Center 152 West High Street
Ballston Spa, NY 12020
Genesee County Unemployment Office - Batavia 587 East Main Street Suite 100
Eastown Plaza
Batavia, NY 14020
Bath Career Center 117 East Steuben Street
Bath, NY 14810
Allegany County Employment and Training 7 Wells Lane
Belmont, NY 14813
Bronx Workforce1 Unemployment Office 400 East Fordham Rd 8th Floor
Bronx, NY 10458
Workforce1 Career Center Bronx - Hunts Point 1029 East 163rd Street 3rd Floor
Bronx, NY 10459
Brooklyn Workforce 1 Career Center 9 Bond Street 5th Floor
Brooklyn, NY 11201
Kings County - NY State Unemployment Office 250 Schermerhorn Street
Brooklyn, NY 11201
St. Nicks Alliance Workforce Development 790 Broadway 2nd Floor
Brooklyn, NY 11206
718-302-2057 ext. 401
Buffalo Downtown - Unemployment Office 284 Main Street
Buffalo, NY 14202
Buffalo Employment and Training Center 77 Goodell Street First Floor
Buffalo, NY 14203
Finger Lakes Works - Ontario 3010 County Complex Drive
Canandaigua, NY 14424
St. Lawrence County Career Center - Canton 80 State Highway 310 Suite 8
Canton, NY 13617-1498
Putnam Workforce Partnership 110 Old Route 6 Building 3
Donald B. Smith Campus
Carmel, NY 10512
845-808-1651, ext. 46600
Cobleskill Workforce Solutions Center 795 E Main St Suite 4
Cobleskill, NY 12043
Cortland Works Unemployment Office 99 Main Street
Cortland, NY 13045
CDO Workforce - Delhi 1 Courthouse Square Suite 3
Delhi, NY 13753
Chautauqua Works 407 Central Avenue
Dunkirk, NY 14048
Elizabethtown One Work Source Center 7572 Court Street Suite 2
PO Box 848
Elizabethtown, NY 12932
518-873-3207 ext.254
Elmhurst Workforce1 Career Center 90-02 Queens Blvd 2nd floor
Elmhurst, NY 11373
Elmira Unemployment Office, CSS Workforce NY Corning Community College Workforce Center
318 Madison Ave
Elmira, NY 14901
607-733-7131, Ext. 2112
LEAP 383 Broadway Suite B010
Fort Edward, NY 12828
Oswego County Workforce New York 200 North Second Street
Fulton, NY 13069
Livingston County Center - Office of Workforce Development 6 Court Street Room 105
Geneseo, NY 14454
Finger Lakes Works  - Geneva 795 Canandaigua Road
Geneva, NY 14456
Warren County Career Center 333 Glen Street, Suite 300
Glens Falls, NY 12801
Gloversville Workforce Solutions 43-47 North Main Street
Gloversville, NY 12078
The  Employment Center at Suffolk County Department of Labor 725 Veterans Memorial Hwy
Building 17
Hauppauge, NY 11788
HempsteadWorks Unemployment Office 50 Clinton Street Suite 400
Hempstead Executive Plaza
Hempstead, NY 11550
Herkimer Working Solutions Career Center 320 N Prospect Street
Herkimer, NY 13350
Hicksville Career Center 301 West Old Country Road
Hicksville, NY 11801
Hornell Unemployment Office, CSS Workforce NY State Office Building
107 Broadway
Hornell, NY 14843
Columbia Greene Workforce New York 4400 Route 23
Columbia Greene Community College
Professional Academic Center
Hudson, NY 12534
Hamilton County OneWorkSource Center 139 White Birch Lane
PO Box 725
Indian Lake, NY 12842
Tompkins Workforce New York Career Center - Ithaca 171 East State Street
Martin Luther King Jr St
Center Ithaca, Suite 241
Ithaca, NY 14850
Queens Workforce1 Career Center 168-25 Jamaica Avenue
2nd Floor
Jamaica, NY 11432
Workforce1 Industrial & Transportation Career Center 168-46 91st Avenue
2nd Floor
Jamaica, NY 11432
Chautauqua Works 4 East 3rd Street
Jamestown, NY 14701
Broome-Tioga Workforce New York 501 Reynolds Road
Johnson City, NY 13790
Ulster County Career Center 535 Boices Lane
Kingston, NY 12401
Lockport WorkforceOne Center 272 South Transit Street
Lockport, NY 14094
The Workplace - Lewis County 5274 Outer Stowe Street
PO Box 193
Lowville, NY 13367
Finger Lakes Works -Wayne 1519 Nye Road, Suite 601
Lyons, NY 14489
Franklin County OneWorkSource Center 158 Finney Boulevard
Malone, NY 12953
518-481-5755 or 1-877-410-5751
Massapequa Unemployment Office 977 Hicksville Road
Massapequa, NY 11758
Massena Career Center 35 Glenn Street
Massena, NY 13662
Orange Works Unemployment Office - Middletown 18 Seward Ave, 1st Floor
Middletown, NY 10940
Sullivan County Career Center - Monticello 50 North Street
Monticello, NY 12701
CSS Workforce NY Career Center 323 Owego St Unit 11
Montour Falls, NY 14865
Lower Manhattan Workforce1 Career Center 199 Church St, 3rd Floor
New York, NY 10013
NYC Business Solutions Center - Lower Manhattan 79 John St, 2nd Floor
New York, NY 10038
Upper Manhattan Workforce1 Career Center 215 West 125th Street
6th Floor
New York, NY 10027
Orange Works Unemployment Office - Newburgh 3 Washington Center
The Maple Bldg 4th Floor
Newburgh, NY 12550
845-568-5090 or 845-568-5377
Niagara 1001 Eleventh Street
Niagara Falls, NY 14301
CDO Workforce Center - Chenango County 1 O'Hara Drive
Norwich, NY 13815
Rockland County Career Center 131 N. Midland Avenue
Nyack, NY 10960
Ogdensburg Career Center 1031 Paterson Street
Ogdensburg, NY 13669
Cattaraugus Unemployment Office - Olean 175 North Union Street
Olean, NY 14760
Appointment Only: 716-373-1880 / 716-375-2890
CDO Workforce Center 12 Dietz Street
Oneonta, NY 13820
SUNY ERIE Community College Career Center 4041 Southwestern Blvd
Building 6, Rooms 6201C and 6202
Orchard Park, NY 14127
716-270-4474 or 4444
Tioga Unemployment Office 1062 State Route 38
PO Box 108
Owego, NY 13827
NYSDOL Career Center - AJC 160 South Ocean Ave
Patchogue, NY 11772-3719
Finger Lakes Works - Yates 417 Liberty St Suite 2051
Penn Yan, NY 14527
Wyoming County Community Action 6470 Rt 20A, Suite 1
Perry, NY 14530
Plattsburgh OneWorkSource Center 194 US Oval
Plattsburgh, NY 12903
Dutchess One Stop Unemployment Office 191 Main Street
Poughkeepsie, NY 12601
New York State Department of Labor 276 Waring Road
Department of Labor
Rochester, NY 14609
585-266-7760, ext. 201
RochesterWorks Career Center 100 College Ave, Suite 200
Rochester, NY 14607
Veterans Outreach Center 447 South Avenue
Rochester, NY 14620
Working Solutions One Stop Center - Rome 300 West Dominick Street
Suite 1
Rome, NY 13440
Schenectady County Connects 797 Broadway
Schenectady, NY 12305
CDO Workforce 21 Liberty Street
Sidney Civic Center
Sidney, NY 13838
Staten Island Workforce1 Unemployment Office 120 Stuyvesant Place
Third Floor
Staten Island, NY 10301
Rockland County Career Center - Suffern 145 College Road
Brucker Hall 1st Floor
Suffern, NY 10901
CNY Works Incorporated 960 James Street
Syracuse, NY 13203
Rensselaer County One Stop Career Center 1600 7th Avenue
Ned Pattison Bldg., 4th Floor
Troy, NY 12180
Working Solutions Unemployment Office - Utica 207 Genesee Street
NY State Office Bldg, 2nd Floor
Utica, NY 13501
315-793-2229 (Main)
Madison County Career Center 133 N. Court Street
P.O. Box 609
Wampsville, NY 13163
Warsaw One-Stop 448 North Main Street
Warsaw, NY 14569
Finger Lakes Works - Seneca One DiPronio Drive
Waterloo, NY 13165
The WorkPlace - Jefferson County 1000 Coffeen Street
Watertown, NY 13601
White Plains Career Center 120 Bloomingdale Rd 2nd Floor
White Plains, NY 10605
SUNY ERIE Community College Career Center 6205 Main Street
Gleasner Hall, Room 166
Williamsville, NY 14221
Williamsville Career Center 4175 Transit Road
Transitown Plaza
Williamsville, NY 14221
Yonkers Career Center 28 Wells Avenue
Bldg. #3, 4th Floor
Yonkers, NY 10701

  1. I am unable to view my application for U.I online. Receive a message ” You used a different user name in the past” Strange, because i have not used any other user names upon creating the profile. Tried calling unable to speak with a rep or the I.T department in regards to gaining access.

    I believe that my U.I has been exhausted because i received a message via the phone trying to certify for weekly benefits. Can i file for an extension, since i have been unable to gain employment so far. I filed for U.I on Feb 24 2023 and received a message on Sunday last 09/10/2023.

    Any help will be appreciated. Thanks much.

    • Hi, Elvin – unemployment benefit extensions are available only when unemployment rates are exceptionally high. At this point, unemployment rates in New York are not high enough to trigger extension of benefits. Extended benefits in New York ended in September of 2021. When it comes to your online account, keep trying to connect with someone. You’ll need to speak with someone in the New York unemployment office in order to find out what’s causing you to get the user name error message.

  2. Im try to reach with a representative from the Unemploment. But it’s always busy what can i do next? Can i go personal office? Where can i go?

    • Hi, there – it looks like your best options are continuing to reach out by phone or sending a message. Here’s what the state of New York has said about trying to reach the Department of Labor by phone: Call the Telephone Claims Center (TCC) toll-free at (888) 209-8124 during the hours of operation: Monday – Friday 8:00 AM – 5:00 PM. Due to enormous volume, there may be considerable wait time. Please be patient; everyone who is entitled will get their benefits.

      You can also try sending them a message. Here’s how: If you have a general Unemployment Insurance (UI) question or a claim-specific question not answered in our Frequently Asked Questions section, you may send us a secure message. Sign in with your NY.Gov ID and click on “Messages.”

      It doesn’t look like they are set up to handle customer service questions in person.

  3. The system really needs to be dismantled,the computer won’t let me file cause they have my #ss number on file from pandemic,The phone service gives u the complete run around…8 weeks of shaniggans…So piss,smh!

  4. The phone line is always busy,it’s a project to get through,when u do get through they keep sending u to an automation answered phone number that does not help u at all…I can’t believe there is no supervisors ever available or the fact New York State tax payers are paying for this division of service,clearly everyone feels they are clearly stealing from the state cause they don’t do the required work…At all!!! I’ve been out of work since June 27 cause I caught Covid-19’s in the hospital and I can’t get no help,Unbelievable…So sad for New York tax payers!!!

  5. How do I get the number I effective days to 0? I stopped certifying more than a year ago but the number of effective days is still over 80. And I’ve returned to work a long time ago. Do I need to go the the office to resolve this issue? I’ve called numerous times over the phone and there has been no hekp at all.

      • Hi, I’ve been trying to get my 1099 for many months know and haven’t been able to get it on line or by phone.

        • Hi, Maria – the state of New Jersey should have mailed you a copy of your 1099, and if they have an email address on file for you, you might also check to see if they sent you an electronic copy. If you still don’t see it, New Jersey 1099-G information will also be available from the Check Claim Status tool ( no later than January 31. It will not be available in your unemployment dashboard.

  6. I was residing in California and had to move to NYS to live with family because California’s Unemployment Insurance system froze all CA residents benefits due to a fraudulent claim scandal. My benefits have been frozen and I am stuck on the ID.Me website to verify my identity as a legitimate claimant. Now that I am with family in NY, where do I begin to sort this mess out? I am able to see my CA claims building, however I cannot access my benefits. Please help! Any advice is greatly appreciated.

  7. I need to apply for unemployment as soon as possible.
    I’ve spent the past 2 days trying to do this online and then tried by phone.
    Nothing has worked.

    So now i was looking for an office in NYC to come and apply but I cannot find any locations or
    any information.

    I’m not sure what to do now. I lost my job and need unemployment. Please tell me
    how to reach the correct office – by phone, by email or in perosn.
    Thank you

  8. if you are denied services what is the best thing to do reapply or a fair hearing? if i reapply will i be able to get credit for my pass week i been unemployed?

    • If you’re denied and think you need a hearing, please consider filing an “Appeal” where an adjudicator will relook into the matter.

  9. I just had a conversation with the Director of Human Resources in my organization regarding my letter of intention to retire this June, 2019. Due to my entire department getting layed off as of June 30, she recommends that my retirement letter indicate June 30 as my official retirement date, rather than the date I put in the letter. One reason for her recommendation is that because my name will automatically be listed in the group of people being layed off as of June 30 (due to a grant ending as of this date) I am eligible for unemployment benefits. Is this true?

  10. I am having difficulty in applying for unemployment I cannot gey past the credit check which I have done at least 3-4 times at a cost of which I presently could not afford I need some help in order to move forward w/my application Please advise
    Thanking you in advance

  11. My position is being transferred to a location that requires me to take 2 trains climb several stairs and then walk 6 blocks to the new location. I now drive to work at my present location. I submitted a medical accommodation from my physician due to a severe chronic back condition that requires that I don’t walk long distances or climb stairs which the transfer location will require. I have been working at my current position at the present location for 9 years. The company is not moving. They just plan on transferring my position. Technically its under 50 miles but its in NYC where as now I work in Melville, NY. If they deny my medical accommodation, will I be eligible for unemployment?

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