FileUnemployment

North Carolina Unemployment Office Locations

Updated : June 12th, 2019

Find the nearest DES Office by selecting your city or county from the table below.

Office Address Phone Hours
Aberdeen 245 Shepherd Trail Aberdeen, NC 28315 Phone: 910.944.7697

Jobs Line: 800.768.5627

Fax:  910.944.7937

Mon – Fri

8:30 AM – 5:00 PM

Charlotte 5601 Executive Center Drive Suite 100 Charlotte, NC 28212 Phone: 704.566.2870

Jobs Line: 800.768.5627

Fax:  704.566.2856

Mon – Fri

8:00 AM – 4:30 PM

Raleigh 3351 Carl Sandburg Court Raleigh, NC 27610 Phone: 919.212.3849

Jobs Line: 800.768.5627

Fax:  919.250.4007

Mon – Fri

8:30 AM – 5:00 PM

Greensboro 2005 B South Elm-Eugene Street Greensboro, NC 27406 Phone: 336.334.5777

Jobs Line: 800.768.5627

Fax:  336.334.5188

Mon – Fri

8:30 AM – 5:00 PM

Durham 1105 S. Briggs Avenue Durham, NC 27703 Phone: 919.560.6880

Jobs Line: 800.768.5627

Fax:  919.560.3388

Mon – Fri

8:30 AM – 5:00 PM

Winston-Salem 450 West Hanes Mill Road Suite 101 Winston Salem, NC 27105 Phone: 336.776.6720

Jobs Line: 800.768.5627

Fax:  336.776.6816

Mon – Fri

8:30 AM – 5:00 PM

Fayetteville 414 Ray Avenue Fayetteville, NC 28301 Phone: 910.486.1010

Jobs Line: 800.768.5627

Fax:  910.484.5155

Mon – Tues – Wed – Fri

8:00 AM – 4:30 PM

Thursday 8:00 AM – 4:00 PM

Cary 742-F East Chatham Street Cary, NC 27511 Phone: 919.469.1406

Jobs Line: 800.768.5627

Fax:  919.469.2472

Mon – Fri

8:30 AM – 5:00 PM

High Point 607 Idol Street High Point, NC 27262 Phone: 336.882.4141

Jobs Line: 800.768.5627

Fax:  336.882.4142

Mon – Fri

8:30 AM – 5:00 PM

Wilmington 717 Market Street Wilmington, NC 28401 Phone: 910.251.5777

Jobs Line: 800.768.5627

Fax:  910.251.5795

Mon – Fri

8:00 AM – 4:30 PM

Boone 207 Winklers Creek Road Suite 1 Boone, NC 28607 Phone: 828.265.5385

Jobs Line: 800.768.5627

Fax:  828.265.5410

Mon – Fri

8:30 AM – 4:00 PM

Chapel Hill 503 West Franklin Street Chapel Hill, NC 27516 Phone: 919.968.2031

Jobs Line: 800.768.5627

Fax:  919.968.8496

Mon – Fri

8:30 AM – 5:00 PM

Dunn 101 Hunt Valley Drive Dunn, NC 28334 Phone: 910.891.2915

Jobs Line: 800.768.5627

Fax:  910.891.2918

Mon – Fri

8:30 AM – 5:00 PM

Edenton 300 North Virginia Road Edenton, NC 27932 Phone: 252.482.2195

Jobs Line: 800.768.5627

Fax:  252.482.2188

Mon – Fri

8:00 AM -4:30 PM

Forest City 139 East Trade Street Forest City, NC 28043 Phone: 828.245.9841

Jobs Line: 800.768.5627

Fax:  828.248.3363

Mon – Fri

8:00 AM – 4:30 PM

Tuesday at Polk County Office 8:30 AM – 4:30 PM

New Bern 2836 Neuse Boulevard New Bern, NC 28560 Phone: 252.514.4828

Jobs Line: 800.768.5627

Fax:  252.514.4840

Mon – Fri

8:00 AM – 4:30 PM

 

Find more Local Offices in North Carolina.

  1. Would I need to go to a DES office to find out what the active issue is on my claim? There is not explanation on the letter sent to me or on my online account. I have been on hold for hours day after day. I filed 2 weeks ago.

    1. Alexis,

      if you’re trying to contact the DES over phone/online without any response, you may have to consider the option of visiting an office in the vicinity.

  2. As someone previously stated I have been calling day after day on hold for hours . I have an active issue and the issue is not stated online nor on the website. How do I get clarification and puke I need to go into a DES office ? Why would I not have an explainable on what the issue is so that I can fix it?

    1. Alexis,

      I can understand your situation. Please note this is a private forum and there is little we can do help the Unemployment Office contact you.

    1. Saundra,

      You can consider the option of visiting an office in the vicinity or log-on to the official website for answers to your queries.

    1. Please call the Claims Center and watch out for a relevant option.

      Else, speak to a representative for instructions.

  3. How do I know completed the application process on-line correctly and completely. I have never been faced with this task in 61 years. Thanks for your help!

  4. I was forced to quit my job (or be fired) 4 weeks ago now I am looking on the Unemployment website for possibilities. I have filled everything out but I do not know what the “KEYWORD” is in order to see what is out there. I cannot file for unemployment benefits does this mean I cannot us this site

  5. I worked for an Illinois company, but I am the only employee who resides in NC, do I apply for unemployment benefits in NC?

  6. I need a claim backed dated to feb10 2014 I started my claim in NC, but was later to file in TN. So TN unemployment required me contact someone who can access the WIC screen and enter Feb 10 2014. I was taken pay status due lack of on Feb 7. then following Monday, started. So it very important that I get a call back 919 772 3417

    1. Please note that we are not a govt organisation and do not have access to sensitive data. Please contact the labor dept in NC immediately on
      1-888-737-0259 for assistance.

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