North Carolina Unemployment Office Locations
Find the nearest DES Office by selecting your city or county from the table below.
| Office | Address | Phone | Hours |
| Aberdeen | 245 Shepherd Trail Aberdeen, NC 28315 |
Phone: 910.944.7697 Jobs Line: 800.768.5627 Fax: 910.944.7937 |
Mon – Fri 8:30 AM – 5:00 PM |
| Charlotte | 5601 Executive Center Drive Suite 100 Charlotte, NC 28212 |
Phone: 704.566.2870 Jobs Line: 800.768.5627 Fax: 704.566.2856 |
Mon – Fri 8:00 AM – 4:30 PM |
| Raleigh | 3351 Carl Sandburg Court Raleigh, NC 27610 |
Phone: 919.212.3849 Jobs Line: 800.768.5627 Fax: 919.250.4007 |
Mon – Fri 8:30 AM – 5:00 PM |
| Greensboro | 2005 B South Elm-Eugene Street Greensboro, NC 27406 |
Phone: 336.334.5777 Jobs Line: 800.768.5627 Fax: 336.334.5188 |
Mon – Fri 8:30 AM – 5:00 PM |
| Durham | 1105 S. Briggs Avenue Durham, NC 27703 |
Phone: 919.560.6880 Jobs Line: 800.768.5627 Fax: 919.560.3388 |
Mon – Fri 8:30 AM – 5:00 PM |
| Winston-Salem | 450 West Hanes Mill Road Suite 101 Winston Salem, NC 27105 |
Phone: 336.776.6720 Jobs Line: 800.768.5627 Fax: 336.776.6816 |
Mon – Fri 8:30 AM – 5:00 PM |
| Fayetteville | 414 Ray Avenue Fayetteville, NC 28301 |
Phone: 910.486.1010 Jobs Line: 800.768.5627 Fax: 910.484.5155 |
Mon – Tues – Wed – Fri 8:00 AM – 4:30 PM Thursday 8:00 AM – 4:00 PM |
| Cary | 742-F East Chatham Street Cary, NC 27511 |
Phone: 919.469.1406 Jobs Line: 800.768.5627 Fax: 919.469.2472 |
Mon – Fri 8:30 AM – 5:00 PM |
| High Point | 607 Idol Street High Point, NC 27262 |
Phone: 336.882.4141 Jobs Line: 800.768.5627 Fax: 336.882.4142 |
Mon – Fri 8:30 AM – 5:00 PM |
| Wilmington | 717 Market Street Wilmington, NC 28401 |
Phone: 910.251.5777 Jobs Line: 800.768.5627 Fax: 910.251.5795 |
Mon – Fri 8:00 AM – 4:30 PM |
| Boone | 207 Winklers Creek Road Suite 1 Boone, NC 28607 |
Phone: 828.265.5385 Jobs Line: 800.768.5627 Fax: 828.265.5410 |
Mon – Fri 8:30 AM – 4:00 PM |
| Chapel Hill | 503 West Franklin Street Chapel Hill, NC 27516 |
Phone: 919.968.2031 Jobs Line: 800.768.5627 Fax: 919.968.8496 |
Mon – Fri 8:30 AM – 5:00 PM |
| Dunn | 101 Hunt Valley Drive Dunn, NC 28334 |
Phone: 910.891.2915 Jobs Line: 800.768.5627 Fax: 910.891.2918 |
Mon – Fri 8:30 AM – 5:00 PM |
| Edenton | 300 North Virginia Road Edenton, NC 27932 |
Phone: 252.482.2195 Jobs Line: 800.768.5627 Fax: 252.482.2188 |
Mon – Fri 8:00 AM -4:30 PM |
| Forest City | 139 East Trade Street Forest City, NC 28043 |
Phone: 828.245.9841 Jobs Line: 800.768.5627 Fax: 828.248.3363 |
Mon – Fri 8:00 AM – 4:30 PM Tuesday at Polk County Office 8:30 AM – 4:30 PM |
| New Bern | 2836 Neuse Boulevard New Bern, NC 28560 |
Phone: 252.514.4828 Jobs Line: 800.768.5627 Fax: 252.514.4840 |
Mon – Fri 8:00 AM – 4:30 PM
|
Find more Local Offices in North Carolina.
I havr been on the phone for the last 7 days on hold for up to 5 hrs. Can I go to a office to find out the reason for active issue
Saundra,
You can consider the option of visiting an office in the vicinity or log-on to the official website for answers to your queries.
Would if there is not a answer on the web page
Ronda,
I am not completely clear about your question. Please provide more details to help me understand.
It has been taken care of. Thank You.
Do you provide aid/leads in finding employment?
Arthur,
Please visit the official website of the Unemployment Office to find out about job assistance programs. Please use this link to connect – https://des.nc.gov/des
How do I reset my pin?
Please call the Claims Center and watch out for a relevant option.
Else, speak to a representative for instructions.
How do I know completed the application process on-line correctly and completely. I have never been faced with this task in 61 years. Thanks for your help!
You may confirm the submission by calling the Claims Center on the phone numbers provided.
I was forced to quit my job (or be fired) 4 weeks ago now I am looking on the Unemployment website for possibilities. I have filled everything out but I do not know what the “KEYWORD” is in order to see what is out there. I cannot file for unemployment benefits does this mean I cannot us this site
Not sure where the bottleneck is.
Please provide more details or call 1-888-737-0259.
I worked for an Illinois company, but I am the only employee who resides in NC, do I apply for unemployment benefits in NC?
Please apply from where your employer is based.
I need a claim backed dated to feb10 2014 I started my claim in NC, but was later to file in TN. So TN unemployment required me contact someone who can access the WIC screen and enter Feb 10 2014. I was taken pay status due lack of on Feb 7. then following Monday, started. So it very important that I get a call back 919 772 3417
Please note that we are not a govt organisation and do not have access to sensitive data. Please contact the labor dept in NC immediately on
1-888-737-0259 for assistance.