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Oklahoma Unemployment Contact Information

Oklahoma Unemployment Contact Information

Oklahoma Unemployment Phone Numbers

As you apply for Oklahoma unemployment insurance benefits, you may run into situations that require assistance. At any point in the process, you can reach out to an Oklahoma unemployment office and talk with a customer service representative about your claim. You can call locally or toll-free if you’re not currently living in Oklahoma. The state also provides services you can access through a text telephone system for those who are hearing impaired.

You also can complete several different tasks associated with your unemployment insurance claim over the phone. For example, you can file your initial claim by phone, and you can also use the state’s telephone system to file a weekly claim.

You can also check on missing payments or find out the status of your direct deposit if that’s how you’ve chosen to receive your UI benefits. And if you have any questions related to your form 1099 G and subsequent filing of your taxes, or if you need to report suspected unemployment fraud, you can do all of this by calling the appropriate Oklahoma unemployment line shown below.

If you don’t have Internet service to access the Oklahoma Internet claim system and visiting a physical Oklahoma employment office isn’t available to you, handling these types of tasks over the phone can be a tremendous benefit.

Browse Oklahoma Employment Security Commission phone numbers so that you can reach the office that will be most helpful to you.

Locate Workforce Oklahoma Centers:

Toll free 1-888-980-WORK (9675)
TDD 1-800-722-0353

Text Telephone System

If you are hearing impaired or for some other reasons need to use a Text Telephone system to file your initial claim for benefits you may do so using the following telephone numbers:

  • (800) 722-0353 (To have calls relayed)
  • (800) 522-8506 (Voice Calls)

To file initial claim and weekly claim certification:

Inside the Oklahoma City calling area use: (405) 525-1500
If you live outside the Oklahoma City calling area use: (800) 555-1554

To inquire about direct deposit, debit card, or missing payments:

1-866-320-8699 (Inside the United States only)
1-210-334-6616 (Collect, outside of the United States only)

Oklahoma Unemployment Phone Numbers

Report fraud (405) 557-7164
File a claim 405-525-1500
File a claim - TDD 866-284-6695
Questions about Direct Deposit, Debit Card, or Missing Payments 866-320-8699
1099G Form Questions 405-525-1500
1099G Form Questions-TDD 866-284-6695
Over Payment Collections 405-557-7100
Fax: 405-557-7199

Information to have when calling the Oklahoma Unemployment Office

Before you make your call to the Oklahoma unemployment office, it’s important to make sure you have all the needed information close at hand. There’s a good possibility that the customer service representative you speak with will have questions about your initial claim, your benefits, and/or your account.

Gathering all of your documentation ahead of time can help speed up the process and make sure you have everything you need to allow your representative to help you.

Here are a few items you’ll likely need:

  • Relevant personal information – This includes your Social Security number, driver’s license or other state ID number, complete contact information, including address and telephone number. If you’re a non-citizen, you will need your Alien Registration number.
  • Former employer information – It’s likely that the customer service representative you speak with will have questions about your previous employer. It’s a good idea to be prepared with the name and complete address of your former employer, along with your former immediate supervisor’s name and the reason for your separation from employment.
  • Employment history – You’ll need the name and complete contact information for every employer you worked for over the previous 18 months. In addition, make sure you know your start date and your end date of employment for each job. You’ll also need to report the wages you earned from each of these employers.
  • Work search documentation – To submit your weekly claims for benefits, you’ll need all information regarding how you’ve been compliant with Oklahoma unemployment work search requirements for the period you’re certifying.
  • Additional information – If you are a former member of the U.S. military, make sure you have your form DD214 if you served in the military over the last 18 months. If you were a federal government employee over the last 18 months, you also will need your Form SF 8 or SF 50.

Please know that an important part of the Oklahoma unemployment insurance claim process is the verification of your identity, which all claimants will need to do as a protection against unemployment fraud and identity theft. For this process, make sure you have a driver’s license or other state-issued I.D. or a resident/green card if you are not a U.S. citizen. You’ll need to complete this part of the process either online or in person. Once you connect by phone with a customer service representative, they can advise on your best option for completing this portion of the process.

Oklahoma Unemployment Office Locations

As you navigate the Oklahoma unemployment process, there may be times when you benefit from visiting an office location to access more individual unemployment support. Visiting an unemployment office in person expands the services you’re able to access. All Oklahoma unemployment offices are open Monday through Friday from 8 a.m. to 5 p.m., with the exclusion of state holidays.

Visiting an Oklahoma unemployment office location allows you to access several resources that aren’t necessarily available over the phone. For example, you can have direct access to a career services representative who can help you with personalized career guidance, planning and counseling.

You can access job resources like a common job board, job fairs, and recruitment assistance. The Oklahoma unemployment offices can also provide labor market information and referrals to community partners and other community resources. You can access job readiness coaching and preparation, plus training and apprenticeship opportunities.

While engaging with the Oklahoma unemployment office may be convenient and appropriate for some tasks you need to complete related to your unemployment insurance claim, visiting an unemployment office in person adds depth and variety to the type of services and support you can access. An in-person presence allows you to build relationships with the staff who are there to support you.


ADA1500 Hoppe Blvd, Suite 2 Ada, OK 74820Telephone: (580) 332-1533
Fax: (580) 421-9265
ALTUS1115 N Spurgeon
Altus, OK 73521
Telephone: (580) 482-3262
Fax: (580) 482-3284
ARDMORE2421 Autumn Run, Suite B
Ardmore, OK 73401
Telephone: (580) 223-3291
Fax: (580) 226-2730
BARTLESVILLE210 NE Washington Blvd.
Bartlesville, OK 74006
Telephone: (918) 332-4800
Fax: (918) 333-3610
CHICKASHA301 South 2nd Street
Chickasha, OK 73018
Telephone: (405) 224-3310
Fax: (405) 222-1215
CLAREMORE1810 N Sioux Avenue
Claremore, OK 74017
Telephone: (918) 341-6633
Fax: (918) 341-7723
CLINTON1120 Frisco Avenue
Clinton, OK 73601
Telephone: (580) 323-1341
Fax: (580) 323-9176
DUNCAN1927 W Elk Avenue
Duncan, OK 73533
Telephone: (580) 255-8950
Fax: (580) 255-8959
DURANT4310 Highway 70 West
Durant, OK 73533
Telephone: (580) 924-1828
Fax: (580) 920-2464
ENID900 W Cherokee
Enid, OK 73701
Telephone: (580) 234-6043
Fax: (580) 234-8405
GUYMON225 E Highway 54
Guymon, OK 73942
Telephone: (580) 338-8521
Fax: (580) 468-1814
HOLDENVILLE115 Rodgers Drive
Holdenville, OK 74848
Telephone: (405) 379-5452
Fax: (405) 379-6355
IDABEL2202 SE Washington
Idabel, OK 74745
Telephone: (580) 286-6667
Fax: (580) 286-7867
LAWTON1711 SW 11th Street
Lawton, OK 73501
Telephone: (580) 357-3500
Fax: (580) 357-9629
McALESTER1414 E Wade Watts Avenue
McAlester, OK 74501
Telephone: (918) 423-6830
Fax: (918) 421-6333
MIAMI121 N Main
Miami, OK 74354
Telephone: (918) 542-5561
Fax: (918) 542-7505
MUSKOGEE717 South 32nd Street
Muskogee, OK 74401
Telephone: (918) 682-3364
Fax: (918) 682-4311
NORMAN1141 E Main
Norman, OK 73071
Telephone: (405) 701-2000
Fax: (405) 701-2042
OKC BROOKWOOD SOUTH9210 S. Western, Ste A-9
Oklahoma City, OK 73139
Telephone: 405-234-5000
Fax: 405-378-0223
OKC EASTSIDE7401 NE 23rd Street Oklahoma City, OK 73141Telephone: (405) 713-1890
Fax: (405) 713-1898
OKMULGEE1801 E 4th
Okmulgee, OK 74447
Telephone: (918) 756-5791
Fax: (918) 756-0937
PONCA CITY1201 W Grand Avenue
Ponca City, OK 74601
Telephone: (580) 765-3372
Fax: (580) 765-6145
POTEAU106 Rogers Avenue
Poteau, OK 73533
Telephone: (918) 647-3124
Fax: (918) 647-8939
PRYOR219 NE 1st Street
Pryor, OK 74361
Telephone: (918) 825-2582
Fax: (918) 825-6494
SALLISAW401 W Houser
Sallisaw, OK 74955
Telephone: (918) 775-5541
Fax: (918) 775-6385
SAND SPRING401 E Broadway, Suite B 1
Sand Springs, OK 74063
Telephone: (918) 245-9544
Fax: (918) 245-9566
SAPULPA1700 S Main
Sapulpa, OK 73533
Telephone: (918) 224-9430
Fax: (918) 227-2859
Seminole, OK 74868
Telephone: (405) 382-4670
Fax: (405) 382-0104
SHAWNEE2 John C Bruton Blvd.
Shawnee, OK 74804
Telephone: (405) 275-7800
Fax: (405) 878-9742
STILLWATER3006 E 6th Street (HWY 51)
Stillwater, OK 74074
Telephone: (405) 624-1450
Fax: (405) 624-7441
Stilwell, OK 73129
Telephone: (918) 696-6608
Fax: (918) 696-5983
TAHLEQUAH1755 S Muskogee Ave.
Tahlequah, OK 74464
Telephone: (918) 456-8846
Fax: (918) 456-3256
TULSA EASTGATE14002 E 21st Street, Suite 1030
Tulsa, OK 74134
Telephone: (918) 796-1200
Fax: (918) 796-1313
TULSA SKYLINE6128 E 38th Street, Suite 405
Tulsa, OK 74135
Telephone: (918) 384-2300
Fax: (918) 384-2310
WOODWARD1117 11th Street
Woodward, OK 73801
Telephone: (580) 256-3308
Fax: (580) 254-3093

  1. The best thing about the unemployment office an employees, is how vague and entirely unhelpful they can be. You better know, via blogs or support boards, what you need to prove you are you. It’s almost as if they don’t give straight answers in hopes of you getting frustrated and moving on instead of getting unemployment. I had a hold on my unemployment, it said only “there’s an issue with your account, you won’t be paid till resolved”. A ten day delay in person at the office and answers by phone well you better have 2 to 3 hours to sit on hold. No one had a straight answer for me. I one upped them I had an inside source. No pay for 2 months, my source fixed and got me paid in 24 hours! I hate to be so negative, but they work against you not to help you, in my experience! But not really a surprise to anyone that has had to deal with a government office for help. Normal people got to experience this for the first time with Covid causing so much unemployment. By normal I mean those that rarely or never have to deal with any government offices. Pray you never have to need them!

  2. My unemployment ended when the Federal cut last check on the 26th. President Trump extended unemployment @ $ 300.00 weekly. What do I need to do , if anything at all to continue receiving my unemployment benefit?
    Ricky Ray

  3. My claim has been in limbo since april. I have been told several times that I would have a level two contact me. I have been told numerous times that my claim was sorted and the deposit should be made monday(weeks ago). My claim is still “pending further review.” I have emailed everybody from the oeschelps, to HR, to one of the execs, to the governor. I have not received a call back from a mentor or anybody with the power to do anything, tell me anything, or push anything past “pending.” Work has slowed down significantly, i might get 20 hours a week in…every week or two, hardly enough to pay the bills. Getting material in has been a pain in the a$$. No material no work….now everyone is trying to hold back on the spending so alot of the work i had coming up is ….on hold. I can’t get this resolved, no matter how many times i’m told that it’s fixed. any suggestions?

    • Listen im in the same boat this is ridicoulous .. i have been waiting sine june to be honest . Its beyond Nerve racking .. the only thing i can say is go in to a office .. but then even the office closed.

    • Dustin,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

      • Not wishing to seem as whiner myself but i had to seek extension on my existing claim which was approved this past 17 day of February and told i could now go to weekly file and start with back filing from the 14th. To this current time i already have 4 i believe its icn numbers, something like that and am still not given the option of filing my weeks as a choice. Just file for unemployment period or extension claim. Thats all been done weeks ago. Again.. Yesterday, no given option to file week. In 45 minutes ill be on the phone again seeking why and again ill be told theres no problem they see, file week. Im not getting that option. Who or where else can i turn to get issue resolved?? Agreements were reached on back building situations going off what i was told. and still seems All associates say the same thing. Claim is accepted, i should have already received funding, all fine on Commission end.
        Im to ignoring stage with landlord which has already threatened eviction due missed rent and three promises of catching up or getting paid on but.. Fourt week seeking someone, something discovered and solve my not getting weekly file option and im already feeling eviction is in works… Im following all directions and suggestions but nothing has changed or been fixed. My original claim issues were solved by an unemployment assistant filing my beginning weeks for me. Through commission computer and no problems with anything till filing extension. Which also was filed by unemployment worker and approved so what is hindering my file week option???

      • I filed for unemployment back in March thinking that we were shut down. We went back to work and then I refiled in July because I was terminated. I went to the workforce oklahoma and reset my pin and when I went to file my initial week…I hit submit and then a Server error came up. Then on the main OESC website that you connect your SSN to…it says one of my answers may make me ineligible. All I was doing was answering the questions for my initial week in which I had worked. I have called the 1800-555-1554 several times and never can get through. How can I fix this? Is there another number to call?

        • I been waiting on my oklahoma unemployment for ten weeks or maybe more they keep saying adjudicator I don’t think they any working if they is they ain’t doing they job looks like everybody need it oklahoma unemployment is shit they don’t care about the people they care about they selfs

        • Tammy,

          The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.

  4. My claim says I will not be paid due to an unresolved issue with my recent employer. But my claim is effective until 10/04/2020. And I have a balance of 4000 left to claim. I’m not understanding.

  5. I have received two payments for my unemployment, but have not received a card. When I call the number provided by the unemployment line to ask about my card, I am not able to speak to a representative as they are wanting my card number, or my Social, Birthday and Pin – since I don’t have a card – I obviously do not have a card number or pin. What number can I call that will me get in touch with a representative to find out the status of my card being mailed or to request a new one, since 866-320-8699 is only if you have a card.

      • Tiffany,

        The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.

    • Jodi,

      You have to call them again and insist on a resolution with your SSN or other credentials. That’s the only way to resolve it.

      • I am having the exact same issue and I am unable to get through at all. They end up hanging up on me every single time!

        • I believe that someone else has filed for unemployment benefits using my social security number

  6. I called the number on card,I have my money on account to pay my bills but no card,so I call they have me on hold 45 min.then someone picks up you can hear them typing but no answer then they hung up on me.soon as I can get threw I want to talk to a manager that is bull crap idk

    • Brianna,

      There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

      • They kept sending me letters saying that I was working longer than claimed which I didn’t and I haven’t been able to reach anyone for months. I just got furloughed from my new job so I need unemployment but I’ve been on permanent deny until this issue is cleared up

  7. Are we able to apply for unemployment at an unemployment office? The website doesn’t seem to be working for me.

    • John I was working and I got sick I got heart failure my employer fired me cause I was sick in 1991 unemployment over paid me a week I sent in for my unemployment but I cant get it until I pay 400 dollars I cant work and I filed for disability I’ve been off work for 2 yrs can yall not take that 400 off what I got coming

      • Steve,

        UI benefits are only provided to claimants who lose employment due to no fault of their own (they should also be available for work).

  8. I am not able to reach anyone due to busy signals on the Oklahoma unemployment line. I’ve been paid but I have not received my card yet, how do I find out what is going on?

    • Rachell,

      We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly.

      Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state’s official Unemployment website.

    • Matthew,

      The office may be severely short-staffed. Please try finding an answer online, on the department’s website.

      • Sam,
        The OESC is not a functional system!!!!
        There is no way to access help. I got through to a new hire, 2 weeks on the job at OESC, with absolutely no ability to help me or direct me to a supervisor. I’m now in a Suspended Account Reactivation Request, waiting on an Investigator Benifit Payment Control unit to email me. This is ridicules!!!!

  9. Just got furloughed because of coronavirus. Trying to setup claim. When I get to end keep getting error. Help

    • Laura,

      We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly.

      Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state’s official Unemployment website.

  10. How come no one answers phones on the 800 number and have you closed the offices on 6128 E 38th Street, Suite 405
    Tulsa, OK 74135

  11. My husband lives in Arkansas but worked in Oklahoma. He filed for Oklahoma unemployment, every time he tries to call the interstate number to try and get information about his case no one answers. If we drive to the nearest Oklahoma unemployment office will they help us? We are located in Arkansas.

    • Jonnie,

      I suggest you try and explore the official website for answers. You might also be able to find additional phone numbers.

  12. Have tried to call in for the last 3 days on computer, Monday as being Veterans Day, so that puts me behind 3 days and still cannot get past a certain point to file my weekly claim–I do not want to have my benefits interrupted but cannot get on via the computer

  13. i have been working one job full time and one job part time ..the part time one i only worked 2 days a week sometimes just one day a week…my full time job company laid me off after stringing me along for a month…when i had a doctors request..saying i needed to be on light duty..i took the paper work to human resources at my full time job and showed them what the doctor restricted me on for 30 days due to waiting for my lab work results…the boss said they didnt have light duty and could not honor doctors orders…and told me when the restriction was lifted i could come back to my full time job..once the doctor lifted the restriction and said i could resume my regular work…the company fired me….during that 30 days…i worked as a driver for 2 days out of the week…now i am on the 24 hr. call from my part time job but still never a full 80 hours…in one pay period…can i collect unemployment…when both the jobs together im used to …to maintain my financial life…and the full time job is gone…how could the company of the full time job i had fire me with a doctors restriction?

    • Ronald,

      I suggest you call the Unemployment Office in your state to clarify their stance on your situation and apply accordingly.

    • Jim,

      As much as I am aware, the entire process should not take more than 10-15 working days. Please call the Unemployment Office for precise information.

  14. If the employer cuts back on labor and the employee is laid off after almost a year of employment, the employer offers a severance pay of 640.00 can the employee still get unemployment if they also get the severance pay?

  15. Is there anyone I can speak to in person about why my claims are getting denied? I got one week of pay and then denied the next week. Nothing is different and the claim is the same. I have been trying to get a hold of someone for almost a week seeing how there’s no option for this problem on the automated system when I call the 1800 number.

  16. I tried to apply and got turned down well a few months ago i tried to get unemployment and it said i had a unclaimed amount so how do i get that money…And still confused when ive been turned down every time ive applied

    • I was on the phone waiting for someone to answer and to my surprise, it had been 2 1/2 hours and the office closes at 4pm so I started calling at around 1:30pm .no answer.

  17. I was recently laid off from my job of four years as a roofer my employers knowingly had me classified as an independent contractor even though I work only for them was trained by them was paid hourly each week, drove a company truck and they had full control of where I worked and on what when I was laid off I was also given a letter of recommendation clearly saying I was an employee for four years and preformed above and beyond I filed on the web site but there was nowhere to explain my situation and now I cannot access the web site at all I just get an error message what should I do I no longer have a vehicle to go to an office and the telephone number is all automated

    • Michael,

      Why don’t you go ahead and file if you think you’re eligible? You don’t have to necessarily explain your situation unless the authorities asked you to.

  18. Since the unemployment direct deposit department will not answer their phone (have tried between 8am-5pm Mon-Fri, no state or federal holidays), I sent my form via USPS mail to the address on the form. Imagine my surprise when my unemployment was deposited to the card I DO NOT WANT. ***HOW*** can I get my direct deposit set up, seeing as **I** did everything I was supposed to in order to set it up?

    • Alison,

      Please call the Claims Center by phone to check if they received your documents. For hassle-free management of claims, we suggest you apply over the internet.

      • What else would OESC do with the LOST WAGES THEY are about to give out Dec 17? They make it sound like a gift. It sounds more like a with held payment from September. I guess a gift is for looks. They could have let it go unspent. Did they intentionally not give it in Sept? Granted I am grateful and need it.

  19. My friend worked in Tulsa OK, but lives in Pittsburg KS, in which state would he file for his unemployment?

  20. I have called for hours.. There is no option to speak to a human being if you wait on the line its says thank you for your call goodbye.. I need to speak to a REAL PERSON how can this happen???

    • Dustin,

      Firstly, make sure you’re calling during the stipulated hours. Secondly, you can also find answers to your questions on the official website.

  21. I have been trying for over a week to get in touch with ANYONE about my unemployment claim that has been denied. There is no way that I see on line to file an appeal and I would REALLY like to speak with someone, anyone, concerning this matter. If someone could please call me, I have spent countless on hold and being disconnected and calling back, over and over, my number is 318-359-5183. I would appreciate any help that I could possibly get in resolving this matter

  22. I have been with the same company for 8yrs, they got bought out in April 2017, now in July 2017 they want to cut my pay in half, can I resign my position and be eligible for unemployment? Is this even legal?

    • Laura,

      If you resign voluntarily, it may go against you when you file for UI benefits. Before doing so, please consult the authorities by calling the Unemployment Office.

  23. My previous employment eliminated my position but used the words “mutual separation” in an email that was sent to management. It was not my desire – I had mp option. I did get a severance which is paid + 3 mos cobra. Does this prevent me from drawing unemployment?

    • The place where I work is closing their doors on 8/31/17. I should have got paid Friday for the previous week, but have received no paycheck. They can’t tell me when I will get paid. Can I file now for my unemployment or do I have to continue working till the 31st and hope that they will make this right?

      • Lisa,

        You can be eligible to file for UI benefits after exiting from employment. Please speak the Unemployment Office for further advise.

    • If you think your separation from the job was involuntary, please apply for Unemployment Insurance after the expiry of the Severance payout.

  24. I was wondering if am working part time and not making what i used to am i allowed to still file for unemployment.

    • You should have the required minimum income to qualify.

      Please call the Unemployment Office for further questions.

  25. I am employed at Oklahoma City Public Schools. I had surgery in December and was only suppose to be off during theChritmas brea. Through no fault of my own there were problems that occurred with the surgery and I am not allowed to return to work until April 1, 2017. I stopped receiving a paycheck as of last week. I cannot return to wrk due to weight restrictions, since I work with Down’s Syndrome children and Special needs children. I have used up all my leave and do not qualify for the school program. Am I eligible for anytime of compensation since I am not allowed to work until April 1, 2017?

    • Unfortunately, personal reasons are generally not considered. Please call the Unemployment Office to inquire further.

  26. I never received a W-2 form for the benefits that I received last year(2015) and I need it to file my income taxes. Help!

    • I am not sure if they can directly help you but there are vocational programs which provide training.

      Please call the Unemployment Office for further information.

  27. The direct deposit phone number disconnects after selecting the correct number options to connect with a representative.

  28. I was hired full-time while pregnant and two weeks before I had my baby I went down to part-time. took my 6 weeks leave when I tried to come back my job wasn’t available now they just called me as a fill-in when they need me would I be available for unemployment?

    • Please check with the Unemployment Office in your state since each state has its own rules in this regard.

      You can call the Customer Service on the phone numbers provided.

  29. I am receiving unemployment benefits and my husband recently passed away. I am 62 and am wondering if i can draw unemployment and receive his social security at the same time

    • I don’t think there should be an issue.

      Please speak to the Unemployment Office in your state for confirmation.

  30. I recently got out of the hospital after being treated for blood clots. I am a truck driver by trade and am now not allowed to drive a commercial vehicle. Can I file for unemployment until either I find another type of work or am medically qualified to go back to work as a truck driver?

    • You will not be eligible since unemployment insurance is only extended to those who become unemployed due to involuntary reasons.

      Unfortunately, personal reasons such as health are not considered.

  31. I was due for an evaluation and raise in May 2013, I have reminded my supervisor and the Ceo of our company. This is the end of July 3013 and my evaluation still hasn’t been done. Could I voluntarily quit my job and collect unemployment for that reason?

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