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Oklahoma Unemployment Phone Numbers

Updated : June 25th, 2019

Locate Workforce Oklahoma Centers:

Toll free 1-888-980-WORK (9675)
TDD 1-800-722-0353

Text Telephone System

If you are hearing impaired or for some other reasons need to use a Text Telephone system to file your initial claim for benefits you may do so using the following telephone numbers:

  • (800) 722-0353 (To have calls relayed)
  • (800) 522-8506 (Voice Calls)

To file initial claim and weekly claim certification:

Inside the Oklahoma City calling area use: (405) 525-1500
If you live outside the Oklahoma City calling area use: (800) 555-1554

To inquire about direct deposit, debit card, or missing payments:

1-866-320-8699 (Inside the United States only)
1-210-334-6616 (Collect, outside of the United States only)

Find office locations and more on how to apply.

  1. My claim has been in limbo since april. I have been told several times that I would have a level two contact me. I have been told numerous times that my claim was sorted and the deposit should be made monday(weeks ago). My claim is still “pending further review.” I have emailed everybody from the oeschelps, to HR, to one of the execs, to the governor. I have not received a call back from a mentor or anybody with the power to do anything, tell me anything, or push anything past “pending.” Work has slowed down significantly, i might get 20 hours a week in…every week or two, hardly enough to pay the bills. Getting material in has been a pain in the a$$. No material no work….now everyone is trying to hold back on the spending so alot of the work i had coming up is ….on hold. I can’t get this resolved, no matter how many times i’m told that it’s fixed. any suggestions?

    1. Dustin,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

      1. I filed for unemployment back in March thinking that we were shut down. We went back to work and then I refiled in July because I was terminated. I went to the workforce oklahoma and reset my pin and when I went to file my initial week…I hit submit and then a Server error came up. Then on the main OESC website that you connect your SSN to…it says one of my answers may make me ineligible. All I was doing was answering the questions for my initial week in which I had worked. I have called the 1800-555-1554 several times and never can get through. How can I fix this? Is there another number to call?

        1. Tammy,

          The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.

        2. I been waiting on my oklahoma unemployment for ten weeks or maybe more they keep saying adjudicator I don’t think they any working if they is they ain’t doing they job looks like everybody need it oklahoma unemployment is shit they don’t care about the people they care about they selfs

  2. I have received two payments for my unemployment, but have not received a card. When I call the number provided by the unemployment line to ask about my card, I am not able to speak to a representative as they are wanting my card number, or my Social, Birthday and Pin – since I don’t have a card – I obviously do not have a card number or pin. What number can I call that will me get in touch with a representative to find out the status of my card being mailed or to request a new one, since 866-320-8699 is only if you have a card.

    1. Jodi,

      You have to call them again and insist on a resolution with your SSN or other credentials. That’s the only way to resolve it.

      1. I am having the exact same issue and I am unable to get through at all. They end up hanging up on me every single time!

      1. Tiffany,

        The Unemployment Office might be inundated with pending requests. Please visit the website to find the answers.

  3. I called the number on card,I have my money on account to pay my bills but no card,so I call they have me on hold 45 min.then someone picks up you can hear them typing but no answer then they hung up on me.soon as I can get threw I want to talk to a manager that is bull crap idk

    1. Brianna,

      There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

      1. They kept sending me letters saying that I was working longer than claimed which I didn’t and I haven’t been able to reach anyone for months. I just got furloughed from my new job so I need unemployment but I’ve been on permanent deny until this issue is cleared up

  4. I am not able to reach anyone due to busy signals on the Oklahoma unemployment line. I’ve been paid but I have not received my card yet, how do I find out what is going on?

    1. Rachell,

      We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly.

      Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state’s official Unemployment website.

    1. Matthew,

      The office may be severely short-staffed. Please try finding an answer online, on the department’s website.

  5. Just got furloughed because of coronavirus. Trying to setup claim. When I get to end keep getting error. Help

    1. Laura,

      We understand this might be a difficult time for you. We’re anticipating a shortage of staff across unemployment offices due to the massive surge in UI applications considering the pandemic. We advise against calling or visiting the office, as you may not get a response instantly.

      Your state may have activated “Extended Benefits (EB)” authorized by the federal government. We recommend you apply for UI benefits online. For more information, please visit your state’s official Unemployment website.

  6. Have tried to call in for the last 3 days on computer, Monday as being Veterans Day, so that puts me behind 3 days and still cannot get past a certain point to file my weekly claim–I do not want to have my benefits interrupted but cannot get on via the computer

    1. Hello, I am having the same problem. Did you ever receive a reply? I am holding on the line for 3-4 hours each time. Thank you

  7. i have been working one job full time and one job part time ..the part time one i only worked 2 days a week sometimes just one day a week…my full time job company laid me off after stringing me along for a month…when i had a doctors request..saying i needed to be on light duty..i took the paper work to human resources at my full time job and showed them what the doctor restricted me on for 30 days due to waiting for my lab work results…the boss said they didnt have light duty and could not honor doctors orders…and told me when the restriction was lifted i could come back to my full time job..once the doctor lifted the restriction and said i could resume my regular work…the company fired me….during that 30 days…i worked as a driver for 2 days out of the week…now i am on the 24 hr. call from my part time job but still never a full 80 hours…in one pay period…can i collect unemployment…when both the jobs together im used to …to maintain my financial life…and the full time job is gone…how could the company of the full time job i had fire me with a doctors restriction?

    1. Ronald,

      I suggest you call the Unemployment Office in your state to clarify their stance on your situation and apply accordingly.

  8. If the employer cuts back on labor and the employee is laid off after almost a year of employment, the employer offers a severance pay of 640.00 can the employee still get unemployment if they also get the severance pay?

  9. Is there anyone I can speak to in person about why my claims are getting denied? I got one week of pay and then denied the next week. Nothing is different and the claim is the same. I have been trying to get a hold of someone for almost a week seeing how there’s no option for this problem on the automated system when I call the 1800 number.

  10. I was recently laid off from my job of four years as a roofer my employers knowingly had me classified as an independent contractor even though I work only for them was trained by them was paid hourly each week, drove a company truck and they had full control of where I worked and on what when I was laid off I was also given a letter of recommendation clearly saying I was an employee for four years and preformed above and beyond I filed on the web site but there was nowhere to explain my situation and now I cannot access the web site at all I just get an error message what should I do I no longer have a vehicle to go to an office and the telephone number is all automated

    1. Michael,

      Why don’t you go ahead and file if you think you’re eligible? You don’t have to necessarily explain your situation unless the authorities asked you to.

  11. Since the unemployment direct deposit department will not answer their phone (have tried between 8am-5pm Mon-Fri, no state or federal holidays), I sent my form via USPS mail to the address on the form. Imagine my surprise when my unemployment was deposited to the card I DO NOT WANT. ***HOW*** can I get my direct deposit set up, seeing as **I** did everything I was supposed to in order to set it up?

    1. Alison,

      Please call the Claims Center by phone to check if they received your documents. For hassle-free management of claims, we suggest you apply over the internet.

  12. I have called for hours.. There is no option to speak to a human being if you wait on the line its says thank you for your call goodbye.. I need to speak to a REAL PERSON how can this happen???

    1. Dustin,

      Firstly, make sure you’re calling during the stipulated hours. Secondly, you can also find answers to your questions on the official website.

  13. I have been trying for over a week to get in touch with ANYONE about my unemployment claim that has been denied. There is no way that I see on line to file an appeal and I would REALLY like to speak with someone, anyone, concerning this matter. If someone could please call me, I have spent countless on hold and being disconnected and calling back, over and over, my number is 318-359-5183. I would appreciate any help that I could possibly get in resolving this matter

  14. My previous employment eliminated my position but used the words “mutual separation” in an email that was sent to management. It was not my desire – I had mp option. I did get a severance which is paid + 3 mos cobra. Does this prevent me from drawing unemployment?

    1. If you think your separation from the job was involuntary, please apply for Unemployment Insurance after the expiry of the Severance payout.

    2. The place where I work is closing their doors on 8/31/17. I should have got paid Friday for the previous week, but have received no paycheck. They can’t tell me when I will get paid. Can I file now for my unemployment or do I have to continue working till the 31st and hope that they will make this right?

      1. Lisa,

        You can be eligible to file for UI benefits after exiting from employment. Please speak the Unemployment Office for further advise.

  15. I was wondering if am working part time and not making what i used to am i allowed to still file for unemployment.

  16. I am employed at Oklahoma City Public Schools. I had surgery in December and was only suppose to be off during theChritmas brea. Through no fault of my own there were problems that occurred with the surgery and I am not allowed to return to work until April 1, 2017. I stopped receiving a paycheck as of last week. I cannot return to wrk due to weight restrictions, since I work with Down’s Syndrome children and Special needs children. I have used up all my leave and do not qualify for the school program. Am I eligible for anytime of compensation since I am not allowed to work until April 1, 2017?

    1. I am not sure if they can directly help you but there are vocational programs which provide training.

      Please call the Unemployment Office for further information.

  17. The direct deposit phone number disconnects after selecting the correct number options to connect with a representative.

  18. I am receiving unemployment benefits and my husband recently passed away. I am 62 and am wondering if i can draw unemployment and receive his social security at the same time

    1. I don’t think there should be an issue.

      Please speak to the Unemployment Office in your state for confirmation.

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