To find out all about Coronavirus-related unemployment benefits     
FileUnemployment

Oklahoma Unemployment Weekly Claims

Updated : June 25th, 2019

Claims are filed on a calendar-week basis, Sunday through Saturday date. Weekly claims must be filed within fourteen days of the week ending date for the week to be considered timely. We recommend that you file on a weekly basis because claims filed after fourteen days will be considered untimely and will not be paid.

Filing Weekly Claim Certifications –

Weekly claim certifications can be filed by:
Internet – Oklahoma Network Initial Claims (ONIC)
Telephone – Interactive Voice Response (IVR)

Teleclaim:

Inside the Oklahoma City calling area use: (405) 525-1500
If you live outside the Oklahoma City calling area use: (800) 555-1554

Before you call IVR, make sure you have the following information:

  1. Social security number
  2. Personal identification number
  3. Information on any earnings and the number of hours you worked during the week (including vacation, holiday and severance pay)

Tips before calling:

  • Please do not use a cellular phone. To utilize the IVR system, you must have a TOUCH-TONE telephone or a regular push-button telephone with a TONE/PULSE switch. When using a regular push-button telephone with a TONE/PULSE, switch to Tone after you dial the number.
  • The general and payment information inquiry system is available 24 hours a day and 7 days a week.
  • Peak activity occurs from 8:00 a.m. to 4:00 p.m. daily, and Monday has the heaviest call volume.
  • The continued claim filing lines are available 24 hours a day and 7 days a week. Remember, you must claim each week of benefits within fourteen (14) days of the week-ending date.
  • Customer Service Representatives are available Monday – Friday, 8:00 a.m. to 4:30 p.m.

When you call IVR, the computer will follow a script and you will be asked specific questions. Additional questions may be asked based on your answers. Read through the sample questions before you call to save yourself time and confusion. You answer questions by using your telephone keypad and entering ‘1’ for YES and ‘9’ for NO.

Sample Questions

  • Oklahoma requires that you are able and available to work each week if employment is offered. Were you able and available for work during the week you are claiming?
  • You must report all work performed. Did you perform work during the week for which you were or will be paid?
  • Did you receive or are you entitled to severance pay for the week?
  • Did you receive or are you entitled to vacation pay for the week? NOTE: (Vacation pay is deductible if you have a return to work date.)
  • Are you entitled to holiday pay for the week you are claiming? NOTE: (Holiday pay is deductible in the week in which the holiday falls.)
  • Did you receive bonus pay for the week you are claiming? NOTE: (Bonus pay is deductible in the week in which it is received.)
  • Has there been any change in the amount of retirement pay or pension previously reported?
  • Did you refuse work during the week you are claiming benefits?
  • Did you quit a job during the week you are claiming benefits?
  • Were you discharged or fired during the week you are claiming benefits?
  • Oklahoma requires that you search for work each week in accordance to your work search plan that you established at the time you filed your claim. Did you make the required number of work searches in accordance with your work search plan?
  • Realizing you are liable for any false statements made to receive unemployment, do you certify that you have answered these questions truthfully and accurately?

There are other questions that may be asked depending on the type of claim or your response to the answers. Please remember, you must remain on the line until you have answered all questions and IVR tells you GOOD-BYE. You will be told whether your weekly claim certification has been accepted. If you meet all eligibility requirements, your weekly claim will be processed for payment. If the week is not accepted, you will be given additional instructions.

Claim Online

IMPORTANT: You must have Microsoft Internet Explorer 5 as your minimum browser in order to utilize the Internet for filing a claim.
The Internet/ONIC website is available 24 hours a day and 7 days a week.
The web address to access the ONIC system.
The system will walk you through the procedures.

To access the Oklahoma Internet Claims System, please begin by entering your Social Security Number.

  1. Enter Social Security Number (SSN verified)
  2. Please enter your PIN number (PIN verified)

The system will then walk you through the questions.
Your claim will not be complete until you are given a confirmation number to indicate that your claim has been accepted.

 

Please look at job search requirements and how to apply for more information.

  1. I filed oklahoma claim on time Sunday evening at 6.41, i Received confirmation nothing on card as of Monday 6.02 p.m
    Unemployment says it should load tonight , debit card representatives say nothing pending. So is it not considered pending until sent from unemployment?

      1. what if I hit the wrong button and my husband’s claim didn’t go through. It asked me for reason at the end,should it be ok or do I need to call still?

  2. Why does it say your weekly claim is being processed and then after that it says no payment will be made…..you have been denied benefits based on the state of Oklahoma….it was the first one they told me to do

    1. Roberto,

      Please call the Claims Center immediately to find out the reason for denying benefits. If you think it’s not justified, you can file an “appeal” against the determination.

    2. I cannot find the website to file a weekly claim. I log in and go to the Self-Service Website scroll down to the bottom and choose file your claim because that’s where the file your weekly claim is under. It takes me to the Checklist, I scroll down to the bottom and there are two things to choose from one is “File your claim” the other is “Access your claim”. I click on access your claim and it takes me back to the welcome to the oklahoma internet claim system. Every place I go on this website to find the weekly claim eventually takes me back to the beginning. I can’t file my first weekly claim now because I can’t get to that website. Does anyone know how to work this.

      1. Tamara,

        Please clear the browser “cookies & cache” and try again. You may also want to try using another browser. If the issue persists, please call the Claims Center for assistance.

  3. What day of the week do you receive payments when filing weekly after being approved? I received a card but it has a $0 balance? I’ve filed two times now. The week after applying and today…

    1. Lauren,

      Payments are generally processed in 2-3 days from the time of claim. The first week is considered as “Waiting” and no payment is made. Please call the Claims Center for an update on payment status.

  4. I normally file my weekly claim on Sunday and receive payment on Monday. Had a death in the family and schedule was thrown off, so did not file claim until Monday. When will I receive payment this week?

    1. Nikita,

      There is a “Waiting Week” for the first claim which is generally about 7-10 business days. If you haven’t received the payment yet, please call the Claims Center for an update.

  5. I’m having trouble filing my weekly claim, I went to file and I hit no by accident and now I can’t get in to finish filing I’ve called the unemployment number and I’ve been on hold three times all day and no one will answer, what can I do about this?

    1. Denise,

      Please try filing over the internet, if you haven’t. Alternatively, you should also be able to find additional contact info on the official website of the Unemployment Office.

  6. How do you answer the question about if you prerformed any work for the week you are claiming benefit? If you get hired but won’t get a paycheck for 3 weeks what do you put?

    1. James,

      For a precise answer to your question, please call the Claims Center on the phone numbers provided and speak to a representative.

  7. Yes I had to refile on the 10 my I get furloughed through the summer and my claim are June to June this is the first time I refiled last week and have already received my weekly pay scale from by he state when I went to file my weekly clailbat mid like I do every week when I put my ss# in it tells me yo contact okc so when I call them it tells me I’ve been paid all my weeks even though I’ve been approved to receive again till 6-10-18 I dont know what to do it won’t let me access any of my info.

  8. This is my third week of trying to file my weekly claim online. When I log in there is still no link or button to click to file a weekly claim. I’ve tried this in two different browsers. The phone agents have no answers but just direct me to do it by phone. I’m tired of having to call the number, wait, wait, wait on hold, and do this manually through the phone. When will the issue be fixed? thx

  9. I am attempting to file my first weekly claim and am getting an error message of: “The OESC computer system is experiencing technical difficulties. Your information may or may not have been updated. Please exit the system and try again…” Any advice on when or how else I should file my first weekly claim?

    1. It may be a temporary technical glitch.

      You can also try filing by phone, details of which are available on the official website.

  10. Are tips considered bonus pay? And when I report my earnings from driving for Uber or Lyft, should I report all that is earned including what the company took for themselves or just what I received?

    1. The systems (phone and online) are back and running now. Please try now.

      There will be a 1-2 days delay in receiving the payment from the day of filing.

    1. The systems (phone and online) are back and running now. Please try now.

      There will be a 1-2 days delay in receiving the payment from the day of filing.

  11. I can’t get the site for weekly claim to come up so I can file since last night and I also can’t get through on any of the phone lines. Anybody else having issues?

    1. I believe the systems (phone and online) are back and running now. Please try now.

      There will be a 1-2 days delay in receiving the payment from the day of filing.

    1. The systems (phone and online) are back and running now. Please try now.

      There will be a 1-2 days delay in receiving the payment from the day of filing.

  12. I have been trying to file my weekly claim since 7am yesterday by phone and online, it says there is maintenance scheduled 5pm February 24 thru the 26th at 12:01am. Then it says “you will not be able to file for week ending the 25th until the 26th, we apologize for the inconvenience” yesterday was the 26 and I couldn’t file and today it still won’t work. I depend on this money to live and I have bills due today, what am I supposed to do?

    1. The systems (phone and online) are back and running now. Please try now.

      There will be a 1-2 days delay in receiving the payment from the day of filing.

    1. Joe, there’s system maintenance. call 18005551554 . it says it was scheduled until the 26th but here it is almost 4 am on the 27th and you still cant use the website, or IVR to claim the week, start a new claim, or anything else.

    2. Having issues with the phone system as well as the online system. Attempted to file on Friday and again after 1201am on Sunday. Anyone else?

      1. I believe the systems (phone and online) are back and running now. Please try now.

        There will be a 1-2 days delay in receiving the payment from the day of filing.

    3. I have the same issue filling my weekly claim. Internet and phone system is down?
      I can’t get hold of customer service.
      What should I do?

      1. The systems (phone and online) are back and running now. Please try now.

        There will be a 1-2 days delay in receiving the payment from the day of filing.

    4. I found out from the oesc that og@e cut power to the building. They couldn’t tell me how long it would be, only that og@e was fixing it. if you call the number to file, it tells you to call Tuesday. It says that due to circumstances beyond our control, your call cannot be accepted at this time, and to call back Tuesday

    5. Yes, there seems to be a problem with the link for filing a weekly claim and with the call in system. The site was to conduct maintenance over the weekend, but they must be having a problem. I have tried logging in on the site Feb 26, 2017 5a.m. until now and even calling and the systems say to try again later.

    6. I am having trouble filing online and using the phone!! This is very frustrating!! Why do they plan this system maintenance on days we have to file? Now our filing is delayed, our payments will be delayed!!

    7. I haven’t been able to file my weekly claim, either by phone or internet and I can’t get through on the phone line today, it just says due to circumstances beyond our control we can’t answer your phone call again, please call tomorrow.

      There has to be a way to reach someone via internet who can explain what is going on.

  13. With the new site, how do I file my weekly claim? That option doesn’t seem to be there. Also, the temporary assignment I had will, after about six months’ full-time work, be finishing up on February 10. Will I need to file a whole new claim or can I go back to the claim I had before I got the assignment (which claim has not run out).

    1. Please call the Claims Center on the phone numbers provided if you have any difficulties applying online. You should be looking at consuming the balance weeks left in your account.

      1. So, just to make sure, there IS supposed to be a button or some such that says “file your weekly claim”? The only similar thing I see is one that says to file a claim (like a new claim, I believe).

  14. I mistakenly hit the button that I didn’t want to file a claim this week, what can I do to change this because I do need to file a claim?

    1. Please call the same number again and follow the same process again.

      If it would not let you file the weekly claim, please speak to the Claims Center for an update.

  15. I revived my card in the mail today I activated it and it said I have no money on it and when I go to check it at midnight it’s says I’m overdrawn 2.50 :/ when will I get my money

  16. I reported that I would be receiving a lump sum severance amount on my initial filing. It did not effect my eligibility. When I receive the payment, do I report it again and will it stop my weekly payments?

    1. As long as you reported it initially, it should not be an issue.

      To be on a safer side, please call the Unemployment Office after you receive the Severance Pay.

  17. What does it mean when it says payment was not made do to unresolved issue on claim. I have been receiving my unemployment money for a month until today

    1. There seems to be an issue with a specific weekly claim due to which the payment has not been released.

      Please call the Claims Center to establish the reason.

    1. It means the payment has not yet been released yet.

      Please call the Claims Center for a precise update on the reason it’s struck.

  18. are there system issues? I have been getting this error all morning.

    We are sorry but we are unable to process your request at this time:

    (Due to extremely high volume all connections are currently busy. Please try again in a few minutes.
    )

    1. Please note this is a private forum and therefore we do not have access to the systems.

      There can be temporary technical glitches. If the issue persists, please call the Unemployment Office for assistance.

  19. When I filed my weekly claim I answered that I received a lump sum retirement benefit. I received the following response “payment was not made this week because there was a question of eligibility which arose from your answers when the week was claimed” It was a lump sum of less than $400. Will this affect just one week or all weeks?

    1. It may have a bearing on upcoming weeks as well.

      Please call the Claims Center immediately for more information.

  20. I go this after saying I refused to work one day for 4 hours at 8.50/hr (old wage from last full-time job was 15.41):

    “Payment was not made on this week because there was a question of eligibility which arose from your answers when the week was claimed.”

    Does that make me ineligible for any unemployment, period, even in coming weeks? Just for this week? Do they just need to look at my answers and decide from there?

    1. It may have an effect on coming weeks as well.

      Please speak to a representative to ascertain the exact problem. Use the phone number for Claims.

        1. Receiving pension will have a bearing.

          You may call the Unemployment Office for further information.

  21. What does it means when it say Payment was not made on this week because your weekly certification is pending processing.

    Week Endin

    1. It simply means your claim is held due to some reason.

      Please call the claims center for further information in this regard.

  22. I have been told by my employer if I take a job within 30 days of layoff and if it does not workout (quit) I can still draw unemployment. Can you confirm or direct me please?

    1. I am not sure of such provisions in Oklahoma. Please call the Unemployment Office for further direction in this regard.

  23. I keep trying to file my weekly claim and it says: We’re sorry but we are unable to process your request at this time. (Due to extremely high volume all connections are currently busy. Please try again in a few minutes.) I’ve been doing this for about 4 hours now…Will I not get my unemployement for this week? It’s Due today, which is Sunday.

    1. You will only get the money if the claim is successfully registered and processed.

      Please try calling during off peak hours such as afternoons.

  24. Can’t get anybody to answer the phone I been calling for 3 days and stayed on hold for over an hour how can I get an answer

    1. Please note this is a private forum & we do not have access to your claim information.

      Perhaps, you can let us know the nature of your query. We can probably help.

  25. I am being laid off at the end of January from my full time job. I am working a part-time job 10-12 hrs @ 8 dollar an hour per week. Will I still be eligible for unemployment?

    1. You can consider applying on the basis of the full time employment.

      Please make sure to declare that you work part time as well.

  26. I filled for initial claim on 20th Dec 2015 and Sunday the 27 Dec. 2015, am trying to file but the system won’t all me says
    Our records indicate that you have filed for all available weeks at this time. If you have any questions, please call the Unemployment Insurance (UI) Service Center at one of the following telephone numbers. For the Oklahoma City metro area, please call 525-1500. If you live outside the Oklahoma City metro area, please call 1-800-555-1554. The UI Service Center is available Monday through Friday from 8:00 am to 4:15 pm, except state holidays. Thank you.

  27. I chose no that I was not available to work on a sunday due to a stomach virus so now it wont process my claim what will happen now

  28. Hello I re opened my claim because my hours has dropped and I trying calling today to file for my weekly claim and it wants me to file for week ending June 7th? I’m confused and I can’t get nobody on the phone. Please help me.

    1. Please listen for all options available on the phone service.

      You should find one where you can speak to a representative.

  29. I have tried every browser known to man. It continues to say Browser not supported. I have a new computer and the newest browsers. I went to the library after struggling all afternoon and it said the same thing. What’s the deal. Need help. I called the number and it says 72 minutes minimum wait time. My home phone only holds a charge for around 30min.

  30. the website says I have been approved for 440 per week,,but when I tried to do my weekly claim it tells me I need a confirmation number,,where do I get that

    1. You must have received the relevant details when you submitted the claim.

      Please call the customer service if you need any further guidance.

  31. I file my weekly claim every week. I received notification that I did not file within the 14 day period.I have printed out confirmation that I did indeed file for this specific week. I filed one month ago but have yet to receive payment. I am in desparate need of money to continue looking for a job, pay my utilities which are about to be turned off. why does this take so long? and I have documented proof that I did file for the week in question. please help me as I am starving and ready to lose my water and electricity!!!!! please help me rectify this as I have paid in my taxes for years and have never asked for assistance!!!! I am scared to death!!!!!

  32. I think I may have made some errors on my claim, & I checked that I did not look for the week of june 8. I did look for work but could not go back to change my answer. How do I access my claim?

    1. What does “Payment was not made on this week because there is an unresolved issue based on your separation from your last employer.” mean?

      1. This is a generic response. looks like your claim is held due to your employer.

        Please call the numbers provided to find out more.

    1. Hi Sarah,

      If you are filing an unemployment claim for the first time, yes, you will have to serve a waiting week during which you will receive no benefit but you will have to file your weekly claim. After serving this waiting week, you will receive benefits for each week you file a weekly claim.

Leave a Reply

Your email address will not be published. Required fields are marked *

Please answer a simple Math question: *

https://fileunemployment.org