Oregon Unemployment Phone Numbers

Updated : February 13th, 2019

For questions about your claim that cannot be answered from our website or from the Online Claim System, please call the Unemployment Insurance Call Center.

  • Bend, Madras, Prineville, Redmond – 541-388-4066
  • Dallas, Salem local area – 503-375-7900
  • Newberg, Portland, Woodburn – 503-224-0405
  • Metro / NW Oregon Portland – (503) 292-2057 and Salem – (503)947-1500
  • Eastern / Central Oregon – Bend (541) 388-6207
  • All other locations – (877) 345-3484/(800) 982-8920
  • UI Center – 97309-5068

For information regarding Overpayments of Unemployment Insurance: Call: 1-800-553-5396

Oregon’s Unemployment Insurance (UI) call center is presently experiencing very high call volumes.  This has resulted in busy signals and longer hold times.  Hang up and try to call the local area phone number for the call center.  If you continue to receive a busy signal, please wait several hours before attempting contact again.  Do not call repeatedly within a short span of time.  You will have a better chance of getting through if you call later in the week and later in the day.  The Employment Department is dedicated to providing good customer service.


  1. My contract had a predetermined end date, and now I am currently looking for work. I am applying for unemployment, what do I enter for my contract simply ending? I did not resign and I was not terminated (fired or laid off), my contract was simply a short term contract.

  2. Trying to do weekly reporting and it keeps telling you not bookmark my browser well I’m not been trying to do it on my phone also the other concern I have is I accidentally put one employer down twice because the computer I was using works out so I didn’t think it took and it didn’t have an option to delete it so I’m hoping you guys find it and fix it

    1. Kristine,

      Please note this is a private forum and we do not have access to your claim file. Please report this incident to the Unemployment Office by calling them.

  3. um I filled out the online stuff for unemployment and it said to whait 30 min so I did but when I called I think it was the worng number cause it said to wait 30 min again can u please help I’m new at this and am woired I’m going to loose my ssi needed to do oit today ssi said please help me I’m not sur what number to use or what to even do please help

    1. Lukas,

      Hope its resolved now. If you continue facing issues, please use the “Contact Us” link on the website to find additional phone numbers.

  4. I just finished filing my online claim, but could not navigate the system to add my other employer so it was not complete. How do I go back and edit it to add additional employers?

  5. The online application continually says my name doesn’t match my SSN. I’ve never had a problem with this in my life. Never changed my name, gender marker, nothing. The phones are always busy. I’m stuck.

    1. I can understand your frustration. You have to speak to a representative on the phone line to sort this issue.

      Please call during off-peak hours for better connectivity.

  6. Hello,
    I was recently “let go” from my place of employment of seven months.
    They will not tell me if I was fired or laid off, even when I asked specifically. They would only use the term, “let go.”
    They admitted my work performance and attendance was fine and refused to provide a reason. I recently transferred departments. Even though I’m still with the same company and had accrued sixty hours of paid time off by my last check, I was told the transfer put me back on a probation period and they didn’t have to give me a reason.
    How should I proceed?
    Thank you for your time,

    1. If the separation from the job was not your fault, please consider applying for Unemployment Insurance until the time you find a job.

  7. I was trying to apply for Unemployment on-line. When it got to the part for me to request a debit card for payment, I got sent to a Credit Score page. I could not get out of that page. I could not proceed with my important benefits because of this. The on-hold voice I’ve been hearing for the last hour keeps telling me to do this on-line. How? it won’t let me.
    How do I request a debit card without applying for a (not really) Free credit score?

  8. I applied for direct deposit, received my first 3 checks via mail, then got my reliacard, activated that and called to cancle my direct deposit due to bank account change,and having the activation process complete on my reliacard, over the phone I was told that my bank DD was approved but I’d receive a check this week , without reason or explanation for this run around then was declined to switch to my state mandated reliacard thru us bank because the representative didn’t know how to achieve that,I want to receive my weekly pay on my reliacard that I already have and have active and ready to use, for some reason I can’t get anyone to solve this problem over the phone and there’s no link I’ve found on how to do this myself online, please help I’d appreciate it greatly

    1. You may call the Claims Center on the phone numbers provided for specific instructions to do it yourself.

      Decision on some requests will be vested with the departmental representatives.

  9. I am the Dietary Manager at Marquis Vermont Hills facility. I have had ads on Craig’s list,, Our web site I have a full time position available but I am not getting any response for applications. The job is a full time diet aid/dishwasher above min. wage depending on experience hours are 12:00-8:30pm or 7am til 230. Is there any way that you could post this?

    1. Hello Debbie,

      We do not have any option to host profiles/jobs on the website.
      Please try other websites famous in your region and update them regularly for the desired results.

  10. im trying to restart my claim for benefits i was accepted for, but i just started this job and there is no date to i was fired from this job. For that matter i can’t place previous date for employment due it being for this year alone. Need help getting this fixed,

    Thank you,

    Dirke B.

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