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Pennsylvania Unemployment Office Locations

Do you need help applying for Unemployment Compensation, filling out your weekly certification, or addressing some other problem collecting benefits? Pennsylvania residents can contact or visit the PA UC Office, where staff are available to help. There are several ways to reach out, but no matter how you do, it’s best to have any relevant information organized and on hand.

If you are not able to connect to the agency via phone or if you have doubts that were not answered by the FAQ section on the website, it would wise to visit the agency and interact face to face with the staff to clear your concerns.

UC service centers in any state face maximum traffic during Mondays. Hence claimants are directed to place calls Tuesday through Friday to get better services.

List of UC service centers in PA is as follows:

Name

Location

Contact Information

PA CareerLink - Lehigh Valley Comprehensive Center

555 Union Boulevard Allentown, PA 18109

Phone: 610-437-5627 Hours: 7:30 a.m. to 5:00 p.m.

PA CareerLink - Blair County Comprehensive Center

1600 5th Ave Suite 200 Altoona, PA 16602

Phone: 814-940-6200 Hours: 8:30am to 4:30pm Mon. - Thurs., 9:00am - 4:30pm Fri.

PA CareerLink - Bedford County Comprehensive Center

1 Corporate Drive Suite 103 Bedford, PA 15522

Phone: 814-623-6107 Hours: Monday - Thursday 8:30 AM - 4:00 PM; Friday 9:00 AM - 4:00 PM

PA CareerLink Centre County Comprehensive Center

240 Match Factory Place Bellefonte, PA 16823

Phone: 814-548-7587 Hours: Mon., Tues., Wed., and Fri 8:30am - 4:30pm; Thurs. 9:30am - 4:30pm

PA CareerLink - Columbia/Montour County Comprehensive Center

415 Central Road Suite 2 Bloomsburg, PA 17815

Phone: 570-387-6288 Hours: Mon, Thur, 8:30am - 4:30pm; Tues, Wed, Fri 8:30am - 12:30pm

PA CareerLink - McKean County Comprehensive Center

40 Davis Street Bradford, PA 16701

Phone: 814-363-9100, ext.13 Hours: 8:00 am to 4:00 pm Monday-Friday (Except Holidays)

PA CareerLink - Butler County Comprehensive Center

112 Hollywood Drive Suite 203 Pullman Commerce Center Butler, PA 16001

Phone: 724-431-4000 Hours: Mon - Fri 9:00 am - 3:00pm (modified hours and encourage virtual services when possible)

PA CareerLink Cumberland County Affiliate Center

40 Noble Blvd, STE 12 Carlisle, PA 17013

Phone: 717-243-4431 Hours: 8:00 a.m. to 4:30 p.m. Mon - Fri

PA CareerLink - Franklin County Affiliate Center

600 Norland Avenue Chambersburg, PA 17201-4205

Phone: 717-264-4584 Hours: 8:00am-4:30pm Mon.-Fri.

PA CareerLink - Delaware County at Chester City Comprehensive Center

701 Crosby Street Suite B Chester, PA 19013

Phone: 610-447-3350 Hours: 8am to 4:00pm Monday to Friday

PA CareerLink - Clearfield County at Clearfield Comprehensive Center

1125 Linden Street Suite 2 Clearfield, PA 16830

Phone: 814-765-8118 Hours: Mon., Tues., Wed., Fri. 8am - 4pm; Thurs. 9am - 4pm

PA CareerLink - Potter County Comprehensive Center

279 Rt 6 West Coudersport, PA 16915

Phone: 814-274-9330 Hours: M-F 8:00am - 4:00pm

PA CareerLink - Mon Valley Comprehensive Center

570 Galiffa Drive Donora Industrial Park Donora, PA 15033

Phone: 724-379-4750 Hours: Mon.,Tues.,Wed. Thur., 8:00am to 4:00pm; Fri.,10:00 am to 4:00pm

PA CareerLink - Clearfield County at DuBois Comprehensive Center

602 West DuBois Ave Unit # 1 Dubois, PA 15801

Phone: 814-371-0250 Hours: 8:00am -4:00pm Monday - Friday

PA CareerLink - Erie County Comprehensive Center

1647 Sassafras Street Erie, PA 16502

Phone: 814-455-9966 Hours: M to F 8:30am to 4:30pm

PA CareerLink - Chester County Comprehensive Center

479 Thomas Jones Way, Suite 500 Oaklands Corporate Center Exton, PA 19341

Phone: 610-280-1010 Hours: 8:30am to 4:30pm

PA CareerLink - Adams County Comprehensive Center

150 V-Twin Drive Gettysburg, PA 17325

Phone: 717-334-1173 Hours: 8:00 a.m. to 4:30 p.m.

PA CareerLink - Capitol Region Comprehensive Center

100 N Cameron Street Suite 101 Harrisburg, PA 17101

Phone: 717-783-3270 Hours: 8:00 a.m. to 4:30 p.m. Monday - Friday

PA CareerLink - Luzerne County at Hazleton Center Comprehensive Center

75 North Laurel Street Hazleton, PA 18201

Phone: 570-459-3854 Hours: Monday-Tuesday- Thursday-Friday: 8:30 am to 4:30 pm Wednesday: 9:30 am to 4:30 pm

Workforce Alliance a PA Careerlink Affiliate Center

650 1/2 W Park St. Honesdale, PA 18431

Phone: 570-390-7613 Ext. 700 Hours: Mon - Fri 8:30 am to 4:30 pm

PA CareerLink - Huntingdon County Comprehensive Center

54 Pennsylvania Avenue Huntingdon, PA 16652-1299

Phone: 814-641-6408 Hours: Monday to Friday 8am to 4pm

PA CareerLink - Indiana County Comprehensive Center

300 Indian Springs Road Indiana, PA 15701

Phone: 724-471-7220 Hours: M-F 9:00am to 3:00pm

PA CareerLink - Cambria County Comprehensive Center

248 Main Street Suite 100 Johnstown, PA 15901

Phone: 814-534-2500 Hours: 8:00am to 4:00pm Mon - Thursday and Friday 9:00am-4:00pm

PA CareerLink - Armstrong County Comprehensive Center

11931 State Route 85, Suite E Kittanning, PA 16201

Phone: 724-548-5693 Hours: M, T, TH, Fri - 8:30-4:00; Wed - 9:30 - 4:00

PA CareerLink - Lancaster County Comprehensive Center

1046 Manheim Pike Lancaster, PA 17601

Phone: 717-509-5613 Hours: 8:30 a.m. to 5:00 p.m. M, T, W, Th, F. Closed first Wednesday of every other month at 12:00pm

PA CareerLink - Lebanon County Comprehensive Center

243 Schneider Drive Lebanon, PA 17046-4875

Phone: 717-274-2554 Hours: Mon - Fri, 8:00 am - 4:30pm

PA CareerLink - Fayette County Comprehensive Center

112 Commonwealth Drive Lemont Furnace, PA 15456

Phone: 724-434-5627 Hours: Monday - Friday 8AM - 4PM

PA CareerLink - Mifflin County at Lewistown Comprehensive Center

6395 SR 103 North MCIDC Plaza, Building 58 Lewistown, PA 17044

Phone: 717-248-4942 Hours: Mon/Tue/Thurs/ Fri. - 8:30 to 4:30pm; Wednesday 9 to 4:30pm

PA CareerLink - Clinton County Comprehensive Center

8 North Grove Street Suite F Lock Haven, PA 17745

Phone: 570-893-4022 Hours: M, Th 8:30am - 4:30pm T, W, F 8:30am - 12:30pm

Employment & Training Inc. Fulton Site Affiliate Center

122 West Market Street Suite 100 McConnellsburg, PA 17233

Phone: 717-485-5131 Hours: M-F 8:30 a.m. - 4:00 p.m.

PA CareerLink - Delaware County Community College Comprehensive Center

901 Media Line Road Media, PA 19063

Phone: 610-723-1220 Hours: 8:00am - 4:00pm, closed Fridays during summer semesters

PA CareerLink - Beaver County Comprehensive Center

285 Beaver Valley Mall Route 18 Monaca, PA 15061

Phone: 724-728-4860 Hours: M, W, Th, F, 8:00am - 4pm Tues 10am-4pm

PA Career Link - Carbon County Comprehensive Center

50 E Locust St Suite 1 Nesquehoning, PA 18240

Phone: 570-325-2701 Hours: M-F 8:30 am to 4:30 pm

PA CareerLink - Lawrence County Comprehensive Center

101 South Mercer Street Suite 101 New Castle, PA 16101

Phone: 724-656-3165, ext. 221 Hours: 8:30am-4:30pm M, T, W, F 10am-4:30pm Thurs

PA CareerLink - Alle-Kiski Comprehensive Center

1150 5th Avenue Suite 200 New Kensington, PA 15068

Phone: 724-334-8600 Hours: 8am-4pm Monday- Friday 9am-4pm Wednesday

PA CareerLink - Montgomery County Comprehensive Center

1430 DeKalb Street Norristown, PA 19401

Phone: 610-270-3429 Hours: M, T, Th, F 8:30am - 4:30pm Wed 10:30am - 4:30pm

PA CareerLink - Oil Region Comprehensive Center

255 Elm Street Suite 1 Oil City, PA 16301-1412

Phone: 814-678-5050 Hours: 8:30am to 4:30pm Mon-Fri

PA CareerLink - Suburban Station Comprehensive Center

1617 JFK Boulevard Suite 200 Philadelphia, PA 19103

Phone: 215-557-2592 Hours: M-F 8am-4:30pm

PA CareerLink - West Philadelphia Comprehensive Center

3901 Market Street Philadelphia, PA 19104

Phone: 215-473-3630 Hours: Monday-Friday, 8:00AM-4:30PM

PA CareerLink Philadelphia Northwest Comprehensive Center

5847 Germantown Ave Philadelphia, PA 19144

Phone: 215-978-6503 Hours: Mon thru Fri, 8:00 a.m. - 4:30p.m.

Eastside Neighborhood Employment Center Affiliate Center

113 N Pacific Avenue Pittsburgh, PA 15224

Phone: 412-362-8580 Hours: Mon - Fri 9:00am - 5:00pm

PA CareerLink - Allegheny East Comprehensive Center

2040 Ardmore Boulevard Pittsburgh, PA 15221

Phone: 412-436-2225 Hours: Monday-Friday, 9AM-4PM, by appointment only. In addition, we still are offering virtual services.

PA CareerLink - Downtown Pittsburgh Comprehensive Center

304 Wood Street Pittsburgh, PA 15222

Phone: 412-552-7100 Hours: Monday-Friday, 9AM-4PM, by appointment only. In addition, we still are offering virtual services.

PA CareerLink - Schuylkill County Comprehensive Center

201 - 203 East Arch Street Pottsville, PA 17901

Phone: 570-622-5253 Hours: 8:30 am to 4:30 pm Monday, Tuesday, Thursday, and Friday 9:30 am to 4:30 pm Wednesdays

PA CareerLink - Jefferson County Comprehensive Center

103 East Union Street Suite 2 Punxsutawney, PA 15767

Phone: 814-938-0504 Hours: 8am - 4pm Monday- Friday

PA CareerLink - Berks County Comprehensive Center

1920 Kutztown Road Suite F Reading, PA 19604

Phone: 610-988-1300 Hours: Mon, Tues, Thurs, Fri 8:00 - 4:30 Wed 10:00-4:30

PA CareerLink - Lackawanna County Comprehensive Center

135 Franklin Avenue Scranton, PA 18503

Phone: 570-963-4671 Hours: Monday - Friday 8:30 am to 4:30 pm

PA CareerLink - Mercer County Comprehensive Center

217 West State Street Sharon, PA 16146

Phone: 724-347-9257 Hours: 8:30am - 4:30pm Mon, Tue, Thurs. & Fri.; 10:00am to 4:30pm on Wednesday

Pike County Workforce Development Agency Affiliate Center

837 Route 6 Unit 2 Shohola, PA 18458

Phone: 570-296-2909 Hours: appointment only, Monday - Friday 8:30 - 4:30

PA CareerLink - Somerset County Comprehensive Center

6022 Glades Pike Suite 100 Somerset, PA 15501-1461

Phone: 814-445-4161 Hours: 8:00am to 4:00pm Mon - Fri

Somerset County Office of Veterans Services Affiliate Center

300 North Center Avenue Ste. 380 Somerset, PA 15501

Phone: 814-445-1551 Hours: Monday - Friday, 8:30am to 4:00pm, closed daily from 12:00pm-1:00pm

PA CareerLink - Elk County Comprehensive Center

245 Depot Street St. Marys, PA 15857

Phone: 814-834-2857 Hours: M-F 8am-4pm

PA CareerLink - Northumberland / Snyder / Union Counties Comprehensive Center

225 Market Street Third Floor Sunbury, PA 17801

Phone: 570-988-7300 Hours: M, Tu, Th, F 8:30am- 4:30pm Wed 9am-4:30pm

TREHAB Susquehanna County Affiliate Center

1302 Main St. Susquehanna, PA 18847

Phone: 570-853-1103 or 570-278-5202 Hours: M-W 7am- 5pm Thurs 7am-4:30pm; Closed Friday

PA CareerLink - Monroe County Comprehensive Center

P.O. box 869 2937 Route 611 Merchants Plaza Tannersville, PA 18372-0789

Phone: 570-620-2850 Hours: Monday - Friday 8:00 a.m - 4:30 p.m.

PA CareerLink - Bradford/Sullivan Counties Comprehensive Center

312 Main Street Suite 1 Towanda, PA 18848-1844

Phone: 570-265-2171 Hours: Monday - Friday 9-12 and 1-4

PA CareerLink - Bucks County at Trevose Comprehensive Center

4800 E. Street Road Suite 50 Trevose, PA 19053

Phone: 215-781-1073 Hours: M-F 8:30am-4:00pm

Trehab; PA CareerLink Wyoming County Affiliate Center

1 Kim Avenue Warner Complex Suite 10 Tunkhannock, PA 18657

Phone: 570-836-6840 Hours: M,TU,W,TH 7:00AM-4:30PM Closed FRI

PA CareerLink - Washington County Comprehensive Center

90 West Chestnut Street Suite 150LL Washington, PA 15301

Phone: 724-223-4500 Hours: 8:00am to 4:00pm M, T, Th, & Fri 10am- 4:00pm Wed

PA CareerLink - Greene County Comprehensive Center

200 Greene Plaza Waynesburg, PA 15370-1324

Phone: 724-852-2900 Hours: Monday 10:00am to 4:00pm and Tuesday through Friday 8:00am to 4:00pm

PA CareerLink - Tioga County Comprehensive Center

56 Plaza Lane Wellsboro, PA 16901-1763

Phone: 570-724-1939 Hours: 8:30 a.m. to 4:30 p.m. Mon - Fri

PA CareerLink - Luzerne County at Wilkes-Barre Comprehensive Center

32 East Union Street Wilkes Barre, PA 18701

Phone: 570-822-1101 Hours: M-T, Th-Fri: 8:30 am to 4:30 pm Wednesday: 9:30 am to 4:30 pm

PA CareerLink - Lycoming County Comprehensive Center

329 Pine Street Williamsport, PA 17701

Phone: 570-601-5465 Hours: M, T, Th, F 8:30am - 4:30pm Wednesday 9:00am - 4:30pm

PA CareerLink - York County Comprehensive Center

841 Vogelsong Road York, PA 17404-0868

Phone: 717-767-7600 Hours: M-F 8:00 a.m. to 4:30 p.m.

PA CareerLink - Westmoreland County at Youngwood Comprehensive Center

151 Pavilion Lane Youngwood, PA 15697-1814

Phone: 724-755-23+A4:C6630 Hours: 8am-4pm Mon-Thurs 9am - 4pm Fri

There is likely a PA unemployment office in your town or county, most states have one in every county. Be prepared through. Many people are applying for unemployment at the same time, and your local Pennsylvania unemployment office could be crowded, and you might have to wait in long lines in order to see someone.

By making a choice on the area map, you can obtain a list of these offices and other services accessible in your area.

 

  1. I have had my account hacked twice. I called the fraud line and reported the first event, I filed a police report, and the lady who helped me with the fraud line was able to update my payment information to a debit card. My account was hacked a second time and now I am unable to update the fraudulent banking information back to my bank account, nor select debit card. I have to contact the treasury department but I was only able to get through one time without being disconnected. The one time my call wasn’t hung up I was placed on hold for 3 hours, then the call hung up…

    I am missing three unemployment payments, and I am unable to file for any new payments until I get ahold of the Treasury Dept. The phone like doesnt allow for any calls to go through, I emailed them weeks ago and haven’t heard back anything.

    Is there an office I can go to so I can speak with an actual person?? If anyone has any suggestions I would love to hear them…

    • Dear Sh,
      Here are my suggestions. First, contact your local representative (US Congressman or woman) and explain what has happened. It’s a longshot but sometimes an intern is willing to help. Second, keep sending emails to the Treasury Department, and keep making attempts to call them. I know it’s frustrating but you have to be methodical and persistent. Call every Wednesday (or whatever day) on a schedule. I will assume you can Google as well as I can, so you’ve already used:

      <>

      You might also try the fraud line again and ask if they have suggestions on how to move forward. Perhaps you can try a new debit card?

      I don’t have a quick fix because when you can’t reach a gov’t agency there often is no recourse, which is why I always suggest contacting your state or district representative. They are paid to help you solve problems with the government.

      Best,
      Jean

  2. You let me know when Ill be there. 6 months no pay they have been screwing me since April of 2020 after 30 yrs of work. What happened to the 33million acquired in the lawsuit with IBM. It does not cost that much to have someone answer the phone and give you a ticket number

    • Jonathan,

      I can understand the reason for your frustration. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website).

  3. Been trying to reopen my unemployment for two months now with this new website its telling me I already have a user name and password it gives me the user name which its something I would have never used but I was locked out the account when I tried resetting the password because the security questions I was getting incorrect because again k never set them up untried calling unemployment each time I was place in line with a ticket no one ever called me and my ticket numbers been went by, I went to career link they stated they have nothing to do with the user name and passwords and that unemployment needs to stop directing people to them I’m so frustrated at this point I don’t know what else to do looking for work has been so hard I been working temp jobs sense I was laid off the last 3 months I been needing to sign back up for unemployment but I can’t even login to setup an account please direct me to someone that can help oh I even called my local commissioner office they was no help either

    • I am having the exact same issue and it is impossible to get through to anyone. I also took the same steps. Career link, ticket number, calling all day. Still no help. Robbing a bank seems more efficient than dealing with unemployment. I wonder if they care I may be homeless soon if I can’t pay rent?

      • Danielle,

        Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website).

        • How can you book an appointment or visit a location when they are not giving out any information online regarding phone numbers, if they are open, hours etc.

        • You are full of it no office listed in Luzerne County…been trying going on two months…I guess I should be a minority to get special treatment….working all my life now no help from my government….

        • Leonard,

          I can understand your situation. Please call the Unemployment Office (try during off-peak hours).

    • We shall protest outside of the unemployment offices contact our local news so they can get the cameras out there because the state of Pennsylvania is stealing people’s unemployment money. And they have the nerve to have a fraud site up when they are the ones that is stealing money

    • We should all protest in front of the offices get news cameras out there to get the word out that PA is robbing people of there unemployment benefits. And they have a nerve to have all this setup for fraud when they are stealing our money.

    • Marquita,

      This must be a tricky situation! Have you tried calling the phone line to see if you can speak to a rep?

  4. I JUST NEED TO KNOW MY PIN TO ACCESS MY 1099-G FORM AND I CANNOT GET THROUGH. I HAVE CALLED FOR DAYS WITH JUST A BUSY LINE. I NEED TO FILE MY TAXES!!!!!! HOW IS THE SYSTEM THIS FLAWED!!!! CAN SOMEONE PLEASE ACTUALLY HELP ME?

  5. I have tried to call the PA Claims Center 25 times and cannot get through. I have also tried the online chat feature for the last 2 weeks and I get an automated message saying how busy they are. I filed my original UC Claim on August 16, 2020 and was approved right away. I never received my debit card and filed my first bi-weekly claim on 9/4/20 for 2 weeks in August! Where is my debit card? Can you please have someone call me?

    • We should all protest outside of the unemployment offices contact our local news so they can get the cameras out there because Pennsylvania is robbing people of their unemployment benefits. And they have some nerve to have a fraud site when they are the one that is stealing money

      • This is so frustrating! Have been trying for three weeks, same thing I can’t login , keeps saying I have a keystone number already. I went through the ID.me process that took 2 weeks. Worked straight for 27 years , first time have ever been laid off. This is a Broken A- system! You’re damn sure they take your money every paycheck but take their good old time when you need them to give you the money that you’ve been putting in there for years because your company closed.

        • Sophia,

          I can understand how frustrating it can be! Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website).

      • The only way to resolve issues is by organizing. I have been waiting 5 months,and these Evil people will not even respond to email. Just a quick note to confirm what I know as fact-they are not going to do a damn thing for me.

        We need to orgainze and get in their face. And then we need to replace this Government because it iis just not working. Except the IRS,they seem extremely efficient there when they steal your money for absolutely nothing in return.

        ORGANIZE! It is the only thing way for us peasants,Government playthings they like to torture, to get any result.

    • If you need to search for jobs, you must go to your local PA CareerLink office. The UC service centers are all locked facilities with only phone banks accepting unemployment benefit calls. I am a PA CareerLink employee in the Armstrong County office.

      • Why? Why should I get a job? So I can pay taxes to a Government that completely ignores me in my time of need. After literally 10s of thousands of unaswered calls,countless email,and begging Politicians to help,all to no avail,I ask why.

        At this point in time,if I get a job it will be under the table. 30 million illegls seem to make it work. And our Government makes sure they are taken care of while screwing legal taxpayers.

        And no Moderator,I’m not foolish enough to think you will let this reply be posted.

      • I have tried to call the PA Claims Center exactly 389 times and cannot get through. I have also tried the online chat feature for the past 6 days and cannot get connected. Can you please have someone call me ? I filed my original UC Claim on Dec 15th and have finally been approved to receive benefits.

        • We are a private organization whose purpose is to create a single platform for all unemployment insurance-related information. We are not a government website. There is a huge shortage of staff across all unemployment offices due to a massive surge in UI applications. We recommend you to apply for UI benefits online. For more information, please visit your state’s official website.

  6. Is the FAX machine turned ON at the ERIE office? I’ve been trying to fax since 8 am this morning. It’s now after 10 am. I’ve been getting the busy signal all morning long. Even tried to call the 800 number to the office to speak with someone. No luck.

    • I need help, I am not sure if I did anything wrong filing my biweekly claim. I have had a major stroke a year ago and sometimes get Q frazzled working online. Is there a way someone could check if i made an error, and if so, if there is a way to correct?

  7. I don’t understand why this office is so dysfunctional. You expect so much from us just to be able to receive a small amount of benefits, and yet your centers don’t allow us to perform our duties. I’ve been calling and checking the internet constantly to be able to file my bi-weekly claims and I get no responses. It’s Wednesday at 10:30 am and the system states the offices are closed? The internet claiming system has been down for days? And I can bet that if I’m unable to file within the week (due to the office’s dysfunction) I won’t receive my benefits. This is utterly ridiculous.

    • Same here I called the unemployment number today and it said it dont exists. Wow. Also I dont see my payment posted yet for wed nov. 21, 2018 on the internet. This been going on for 2 weeks now.

  8. THE PA UNEMPLOYMENT SYSTEM IS FLAWED. YOU MUST REGISTER ON JOB GATEWAY TO RECEIVE BENEFITS. WE DID THAT AND WE GOT A LETTER SAYING WE WERE GONNA LOSE BENEFITS BECAUSE WE WERE NOT REGISTERED. I WENT BACK IN UPDATED MY HUSBANDS RESUME AND SEARCHED FOR JOBS. I THEN GET A LETTER LAST WEEK SAYING WE HAVE LOST OUR BENEFITS BECAUSE HE WAS NOT REGISTERED. I CONTACTED JOB GATEWAY AND THEY SAID OH YOU HAVE 2 ACCOUNTS …1 WITH A SOCIAL NO RESUME AND 1 WITH A RESUME BUT NO SOCIAL SO NEITHER ACCOUNT IS COMPLETE….WHY IN THE WORLD WOULDN’T THE SYSTEM LET YOU KNOW THAT ???????????? MY HUSBAND HAS WORKED FOR 20 YEARS AND NOW WE ARE NOT RECEIVING A CHECK FOR A MONTH. IT IS BULL CRAP AND UC NEEDS TO CHANGE THEIR WEBSITES. WE TRIED TO BE COMPLIANT. NOONE EVER TOLD US WHAT THE PROBLEM WAS TILL IT WAS TO LATE.

  9. I tried on Thursday 12/28/2017 for 1hr. in the morning to get through then I tried in the afternoon for 1/2 and hour and then from 3:30 till 4:10 and busy ever time!!!! All I want to do is reopen my existing claim without all their non-understandable questions online that don’t make sense. They really need a separate phone number for people that just need to reopen a claim. I’m so sick and tired of trying to get through!!! Thank good I don’t have to do this much!!!!!!

    • Kelly,

      Please note this is a private forum and we do not have access to your claim info. Please call the Claims Center for an update.

  10. filed my initial claim for uc during 2nd week of February 2017 and keep on filing biweekly till date but I did not received any benefit so far.Sent an appeal on 4/20/17. Is there anyway why why I am not getting UC?

  11. On March 4, 2017, I applied for unemployment. Today, March 11, I received a phone call requesting copies of my paystubs to verify gross pay. When I sent the email, it didn’t go through. Said was undeliverable. I tried calling the tollfree number and the number of my local office but I was unable to get through. The tollfree number was the same that I received the call from but I got a message that the office was closed. Same with the local office. So how can I send my paystub copies? I don’t have access to a fax.

    • Due to an unprecedented shutdown of at least three call centers in the state during January, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.

    • If the claims were not paid previously as per the timelines, please call the Claims Center to inquire about the delay. They may come together or be paid separately.

    • Due to an unprecedented shutdown of at least three call centers in the state, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.

  12. Have been trying to reach (at least 100 calls at various times during the day) unemployment unsuccessfully since December when I wanted to update part time job contacts etc. I have actually gotten through a few times only to wait in the cue for hours and have been disconnected or had to hang up. I was let go from this position and my claim is on hold because they need more information. Is there a better fax number to forward details? I tried Lancaster and it said the number has been disconnected. Thank you for any assistance you can offer.

    • Due to an unprecedented shutdown of at least three call centers in the state, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.

  13. I have been trying for a month to re-open my claim. Like everyone else, I can’t get through, busy. I can’t remember my pin. The closet Center to me is an hour and half away. I only get partial. What are we supposed to do. There is 2 weeks I can claim and there is a time limit on these. I already missed the one in December due to not being able to get through. I have already put a call through to my state legislation.

    • Due to an unprecedented shutdown of at least three call centers in the state, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.

      • Sam your responses are such as the responses that we are getting from your offices. The same of nothing. PLEASE FIX IT!

        • Dolores,

          This is a private forum and we do not have any connection with the Govt. authorities. We try our best to guide visitors in search of information/guidance in times of unemployment situation.

  14. I have been trying to call since January. I only get a busy signal! I was laid off in mid September. For some reason my benefits became inactive. I have not received any benefits since the last week in December. I tried reopening my claim. It told me it was accepted and to file on Feb 5th. Now it says it is not active and I have to reopen my case! My bills are piling up and I can not get any help. I have sent several emails. I do not know if there is a local office in Allentown. We do have a career link.

    • I am Michael Malik Allah and I just send in a request for information, but I forgot to tell you that I need to get on my dashboard concerning the PUA money.

      • Michael,

        Please note this is a private forum and we do not have access to your claim file. Kindly login to the website to fix the issue.

    • I need to upload my ID to prove who I am so that the relicard can be reissued to me the rightful person that the card belong to. Also I need to get on my dashboard. So who do I contact?

    • Due to an unprecedented shutdown of at least three call centers in the state, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.

  15. I have tried to call the Duquesne UC center 60-60 times a day to report an error I made in my partial payment from the company I was furloughed from. Needles to say, I cannot get through because it’s always busy busy. Is there an email address I could send to to correct my error. Thanks Wendy

    • Due to an unprecedented shutdown of at least three call centers in the state, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.

  16. Filed claim dec 18 got denied cause of wrong company name resoveled filed again called no contact what so ever no feed back frustrated

  17. Can someone please tell me where the Philadelphia office is located? I am having a problem that I need to get resolved rather quickly.

    Thank you.

    • Please search for “Careerlink” office in search engines.

      As far as I am aware, the agency does not host service at their offices anymore.

  18. All uc offices are closed down because of our fabulose goverment. I think thsy should have to go with out pay for a month see how yhey like it

  19. I reopened an existing claim over a month ago online without any issues. I haven’t received any direct deposit or updated info from the office. All of a sudden my pin number doesn’t work so I can’t get an update on the status of my claim. I’ve called the office a million times like everyone else complaining and constantly get the busy signal. I also emailed [email protected] twice to see if I can get an update on the status and/or change my PIN. Can you please provide me with a way to resolve this? This is really been a stressful burden on me and I’m sure there are plenty of others out there worse off than me. I appreciate any help you can provide thanks.

    • Well, I can understand your frustration.

      The only option left for you is to explore the office available in the vicinity and visit the nearest one for resolution.

  20. HI Martin, After reading all the questions sent to you, everyone has the same complaint about the busy signals in Pa. People have been trying to call the unemployment Center, both local and the 800 number for now over two months. I have been calling for a month, because I did receive my last two checks. I did look it up on the website and the last payment to me was in the beginning of December, 2016. I still have money left and everything looks fine form the web site. I even left a note through the contact link and no response.
    If this is a phone problem it should not take two months to be repaired. Someone needs to take a step further. We can’t keep hearing the same response, there are problems with Pa phone lines. Two months is not acceptable (maybe two days)
    Please take that extra step for all of us. WE need to pay our bills. Thank you for anything you can do for us.

    • Lisa,

      Thank you for writing to us. We’re a private forum with limited resources to reach out to the state authorities. Perhaps, you can explore the options available on a forum such as change.org and bring like-minded people together.

      Please let me know how it goes.

    • I live 2 hours away from the UC center designated to my zip code. I tried calling so many times that my phone crashed, and I had to factory reset. I have begun dialing before the office’s opening time and have gotten a busy signal every time. I have tried using the chat with no success. I have sent emails with no response. Surely, there must be a solution to this problem. I have questions that cannot be answered or have not been answered through email or an automated response service. I have not but will try contacting my local PA representative’s office. This is nuts!

  21. I live in p.a called the unemployment line 276 times yesterday all busy called today 76 times is there any other # I can call to speak to someone asap

  22. I need to contact someone asap. I have been trying to call the claims number for weeks now and all I get is the busy tone. They told me I need to call them and how am I supposed to speak to someone if it is always busy??!

    • There are issues being reported with regard to reaching out to the phone lines in PA.

      Please let us know if you were able to reach them at a later time.

  23. Good morning,
    I am currently on hold for over 3 hours now. I’m trying not to get frustrated. On the web site it clams there is an issue with my claim, payment can’t be made until issues are resolved. It’s been 8 weeks. I can’t get through to anybody. Either busy at all times, or on hold for 4 hrs. Or so until I hang up. Any advice at all would be great.

    • There are many issues being reported from your state on the phone lines.

      Please consider the option of visiting an Unemployment Office in the vicinity.

  24. Why are all the non-toll free numbers on this website for the unemployment centers wrong. I have called three different centers and my phone keeps stating that my call cannot be completed as dialed.

    • There were multiple issues reported with regarding reaching out the Claims Center via phone.

      Please let us know if you were able to contact them.

  25. Hi!

    I have A CONFIRMATION for weeks 12/10 and 12/17, that I filed on Dec.19th, but I have not received any payment. I have tried calling the 888 #, plus the Lancaster and Allentown branch numbers, to no avail – just a constant busy signal. I have tried calling during off-peak hours and still get a busy signal.
    Should I just show up at one of the centers and try to talk to a representative? I did email the contact us address with the details but have not heard anything from them via email or phone either.
    Any assistance you can provide will be greatly appreciated.

    Cheers,
    Gail

  26. I filed my claim through the internet on 12/25/16.I mistakingly declined the weeks of 12/17 and 12/24 can this decision be changed. Thank You

  27. If I am paid bi-weekly, and one week I work 36 hours and the next week I work 48 hours, how would I collect unemployment since it only asks me my total pay for one week? Also the week it asked me to put down my hours for was my short week.

  28. I have been calling, getting put on hold, and then being hung up on, only to have to call in again on hold or with a busy signal.

    I dont want to file, but have little choice. This is extra demoralising.

    • I can understand your frustration. Please try calling during the off-peak hours or log into your account online for claim information.

  29. My benefits are running out and I am wondering if there is any way that I can get an extention on my benefits I have been unable to obtain a job and would like to know if this is possible

    • The E.U.C(Emergency Unemployment Compensation) remains expired. There is no extension available. Please inquire further with the labor authorities in your state by calling them.

  30. Does it make a difference to my unemployment compensation if I received a raise since I started the UC claim? If so how do I change my pay?

  31. I have been waiting on a decision on my claim for 8 weeks now. I was told on Friday I should hear something by the beginning of the week & it is now Wednesday. What else can I do to speed this process up?

  32. I have been trying to submit an Employer’s Notice of Application to the Scranton UC Service Center at the above fax number of 570-562-4872 but am told that number is not in service. Is there another number I can use?

    • Please call the claims center on the phone numbers provided for further details in this regard.

      It may be temporarily out of order.

  33. Hello,
    I received a call on Wednesday January 6th, 2016 in regards to returning your call in order to process my claim… I have been trying to return said call at least 50 times each day with no availability – just getting a busy signal.

    Please advise!!

    Kind Regards,

    John Swank
    Friedens, Pa

    • Please note we’re not associated with the labor authorities.

      Try the phone during off peak hours for better connectivity.

  34. Hello
    I am on UC but missed 2 UC filings (weeks ending 10-31 and 11-7). How can I repoen these claims for these weeks? Certainly I am still entitled to them as long as my UC does not run out, correct? Please respond asap as my UC will expire late Jan 2016.
    Thanks you
    Mike O’Hare

  35. Where do I fax a letter informing you of an employees call back date? Any assistance would be appreciated. Thank you. Julie/Bookkeeper at Tyoga Country Club, Wellsboro, PA 16901

  36. I faxed information that was requested on Monday Aug. 26th regarding an advance notice stating that I failed to attend an rea class. I had rescheduled the class as I was instructed at the first date. I immediately rescheduled the class and was sent a new date and time that I did attend. I have not heard from anyone. How can I find out if the information sent in was accepted?

    • Contact the CareerLink where the sessions were held. You might be able to find that information if you log into your account with them.

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