Pennsylvania Unemployment Office Locations
Do you need help applying for Unemployment Compensation, filling out your weekly certification, or addressing some other problem collecting benefits? Pennsylvania residents can contact or visit the PA UC Office, where staff are available to help. There are several ways to reach out, but no matter how you do, it’s best to have any relevant information organized and on hand.
If you are not able to connect to the agency via phone or if you have doubts that were not answered by the FAQ section on the website, it would wise to visit the agency and interact face to face with the staff to clear your concerns.
UC service centers in any state face maximum traffic during Mondays. Hence claimants are directed to place calls Tuesday through Friday to get better services.
List of UC service centers in PA is as follows:
Name | Location | Contact Information |
PA CareerLink - Lehigh Valley Comprehensive Center | 555 Union Boulevard Allentown, PA 18109 | Phone: 610-437-5627 Hours: 7:30 a.m. to 5:00 p.m. |
PA CareerLink - Blair County Comprehensive Center | 1600 5th Ave Suite 200 Altoona, PA 16602 | Phone: 814-940-6200 Hours: 8:30am to 4:30pm Mon. - Thurs., 9:00am - 4:30pm Fri. |
PA CareerLink - Bedford County Comprehensive Center | 1 Corporate Drive Suite 103 Bedford, PA 15522 | Phone: 814-623-6107 Hours: Monday - Thursday 8:30 AM - 4:00 PM; Friday 9:00 AM - 4:00 PM |
PA CareerLink Centre County Comprehensive Center | 240 Match Factory Place Bellefonte, PA 16823 | Phone: 814-548-7587 Hours: Mon., Tues., Wed., and Fri 8:30am - 4:30pm; Thurs. 9:30am - 4:30pm |
PA CareerLink - Columbia/Montour County Comprehensive Center | 415 Central Road Suite 2 Bloomsburg, PA 17815 | Phone: 570-387-6288 Hours: Mon, Thur, 8:30am - 4:30pm; Tues, Wed, Fri 8:30am - 12:30pm |
PA CareerLink - McKean County Comprehensive Center | 40 Davis Street Bradford, PA 16701 | Phone: 814-363-9100, ext.13 Hours: 8:00 am to 4:00 pm Monday-Friday (Except Holidays) |
PA CareerLink - Butler County Comprehensive Center | 112 Hollywood Drive Suite 203 Pullman Commerce Center Butler, PA 16001 | Phone: 724-431-4000 Hours: Mon - Fri 9:00 am - 3:00pm (modified hours and encourage virtual services when possible) |
PA CareerLink Cumberland County Affiliate Center | 40 Noble Blvd, STE 12 Carlisle, PA 17013 | Phone: 717-243-4431 Hours: 8:00 a.m. to 4:30 p.m. Mon - Fri |
PA CareerLink - Franklin County Affiliate Center | 600 Norland Avenue Chambersburg, PA 17201-4205 | Phone: 717-264-4584 Hours: 8:00am-4:30pm Mon.-Fri. |
PA CareerLink - Delaware County at Chester City Comprehensive Center | 701 Crosby Street Suite B Chester, PA 19013 | Phone: 610-447-3350 Hours: 8am to 4:00pm Monday to Friday |
PA CareerLink - Clearfield County at Clearfield Comprehensive Center | 1125 Linden Street Suite 2 Clearfield, PA 16830 | Phone: 814-765-8118 Hours: Mon., Tues., Wed., Fri. 8am - 4pm; Thurs. 9am - 4pm |
PA CareerLink - Potter County Comprehensive Center | 279 Rt 6 West Coudersport, PA 16915 | Phone: 814-274-9330 Hours: M-F 8:00am - 4:00pm |
PA CareerLink - Mon Valley Comprehensive Center | 570 Galiffa Drive Donora Industrial Park Donora, PA 15033 | Phone: 724-379-4750 Hours: Mon.,Tues.,Wed. Thur., 8:00am to 4:00pm; Fri.,10:00 am to 4:00pm |
PA CareerLink - Clearfield County at DuBois Comprehensive Center | 602 West DuBois Ave Unit # 1 Dubois, PA 15801 | Phone: 814-371-0250 Hours: 8:00am -4:00pm Monday - Friday |
PA CareerLink - Erie County Comprehensive Center | 1647 Sassafras Street Erie, PA 16502 | Phone: 814-455-9966 Hours: M to F 8:30am to 4:30pm |
PA CareerLink - Chester County Comprehensive Center | 479 Thomas Jones Way, Suite 500 Oaklands Corporate Center Exton, PA 19341 | Phone: 610-280-1010 Hours: 8:30am to 4:30pm |
PA CareerLink - Adams County Comprehensive Center | 150 V-Twin Drive Gettysburg, PA 17325 | Phone: 717-334-1173 Hours: 8:00 a.m. to 4:30 p.m. |
PA CareerLink - Capitol Region Comprehensive Center | 100 N Cameron Street Suite 101 Harrisburg, PA 17101 | Phone: 717-783-3270 Hours: 8:00 a.m. to 4:30 p.m. Monday - Friday |
PA CareerLink - Luzerne County at Hazleton Center Comprehensive Center | 75 North Laurel Street Hazleton, PA 18201 | Phone: 570-459-3854 Hours: Monday-Tuesday- Thursday-Friday: 8:30 am to 4:30 pm Wednesday: 9:30 am to 4:30 pm |
Workforce Alliance a PA Careerlink Affiliate Center | 650 1/2 W Park St. Honesdale, PA 18431 | Phone: 570-390-7613 Ext. 700 Hours: Mon - Fri 8:30 am to 4:30 pm |
PA CareerLink - Huntingdon County Comprehensive Center | 54 Pennsylvania Avenue Huntingdon, PA 16652-1299 | Phone: 814-641-6408 Hours: Monday to Friday 8am to 4pm |
PA CareerLink - Indiana County Comprehensive Center | 300 Indian Springs Road Indiana, PA 15701 | Phone: 724-471-7220 Hours: M-F 9:00am to 3:00pm |
PA CareerLink - Cambria County Comprehensive Center | 248 Main Street Suite 100 Johnstown, PA 15901 | Phone: 814-534-2500 Hours: 8:00am to 4:00pm Mon - Thursday and Friday 9:00am-4:00pm |
PA CareerLink - Armstrong County Comprehensive Center | 11931 State Route 85, Suite E Kittanning, PA 16201 | Phone: 724-548-5693 Hours: M, T, TH, Fri - 8:30-4:00; Wed - 9:30 - 4:00 |
PA CareerLink - Lancaster County Comprehensive Center | 1046 Manheim Pike Lancaster, PA 17601 | Phone: 717-509-5613 Hours: 8:30 a.m. to 5:00 p.m. M, T, W, Th, F. Closed first Wednesday of every other month at 12:00pm |
PA CareerLink - Lebanon County Comprehensive Center | 243 Schneider Drive Lebanon, PA 17046-4875 | Phone: 717-274-2554 Hours: Mon - Fri, 8:00 am - 4:30pm |
PA CareerLink - Fayette County Comprehensive Center | 112 Commonwealth Drive Lemont Furnace, PA 15456 | Phone: 724-434-5627 Hours: Monday - Friday 8AM - 4PM |
PA CareerLink - Mifflin County at Lewistown Comprehensive Center | 6395 SR 103 North MCIDC Plaza, Building 58 Lewistown, PA 17044 | Phone: 717-248-4942 Hours: Mon/Tue/Thurs/ Fri. - 8:30 to 4:30pm; Wednesday 9 to 4:30pm |
PA CareerLink - Clinton County Comprehensive Center | 8 North Grove Street Suite F Lock Haven, PA 17745 | Phone: 570-893-4022 Hours: M, Th 8:30am - 4:30pm T, W, F 8:30am - 12:30pm |
Employment & Training Inc. Fulton Site Affiliate Center | 122 West Market Street Suite 100 McConnellsburg, PA 17233 | Phone: 717-485-5131 Hours: M-F 8:30 a.m. - 4:00 p.m. |
PA CareerLink - Delaware County Community College Comprehensive Center | 901 Media Line Road Media, PA 19063 | Phone: 610-723-1220 Hours: 8:00am - 4:00pm, closed Fridays during summer semesters |
PA CareerLink - Beaver County Comprehensive Center | 285 Beaver Valley Mall Route 18 Monaca, PA 15061 | Phone: 724-728-4860 Hours: M, W, Th, F, 8:00am - 4pm Tues 10am-4pm |
PA Career Link - Carbon County Comprehensive Center | 50 E Locust St Suite 1 Nesquehoning, PA 18240 | Phone: 570-325-2701 Hours: M-F 8:30 am to 4:30 pm |
PA CareerLink - Lawrence County Comprehensive Center | 101 South Mercer Street Suite 101 New Castle, PA 16101 | Phone: 724-656-3165, ext. 221 Hours: 8:30am-4:30pm M, T, W, F 10am-4:30pm Thurs |
PA CareerLink - Alle-Kiski Comprehensive Center | 1150 5th Avenue Suite 200 New Kensington, PA 15068 | Phone: 724-334-8600 Hours: 8am-4pm Monday- Friday 9am-4pm Wednesday |
PA CareerLink - Montgomery County Comprehensive Center | 1430 DeKalb Street Norristown, PA 19401 | Phone: 610-270-3429 Hours: M, T, Th, F 8:30am - 4:30pm Wed 10:30am - 4:30pm |
PA CareerLink - Oil Region Comprehensive Center | 255 Elm Street Suite 1 Oil City, PA 16301-1412 | Phone: 814-678-5050 Hours: 8:30am to 4:30pm Mon-Fri |
PA CareerLink - Suburban Station Comprehensive Center | 1617 JFK Boulevard Suite 200 Philadelphia, PA 19103 | Phone: 215-557-2592 Hours: M-F 8am-4:30pm |
PA CareerLink - West Philadelphia Comprehensive Center | 3901 Market Street Philadelphia, PA 19104 | Phone: 215-473-3630 Hours: Monday-Friday, 8:00AM-4:30PM |
PA CareerLink Philadelphia Northwest Comprehensive Center | 5847 Germantown Ave Philadelphia, PA 19144 | Phone: 215-978-6503 Hours: Mon thru Fri, 8:00 a.m. - 4:30p.m. |
Eastside Neighborhood Employment Center Affiliate Center | 113 N Pacific Avenue Pittsburgh, PA 15224 | Phone: 412-362-8580 Hours: Mon - Fri 9:00am - 5:00pm |
PA CareerLink - Allegheny East Comprehensive Center | 2040 Ardmore Boulevard Pittsburgh, PA 15221 | Phone: 412-436-2225 Hours: Monday-Friday, 9AM-4PM, by appointment only. In addition, we still are offering virtual services. |
PA CareerLink - Downtown Pittsburgh Comprehensive Center | 304 Wood Street Pittsburgh, PA 15222 | Phone: 412-552-7100 Hours: Monday-Friday, 9AM-4PM, by appointment only. In addition, we still are offering virtual services. |
PA CareerLink - Schuylkill County Comprehensive Center | 201 - 203 East Arch Street Pottsville, PA 17901 | Phone: 570-622-5253 Hours: 8:30 am to 4:30 pm Monday, Tuesday, Thursday, and Friday 9:30 am to 4:30 pm Wednesdays |
PA CareerLink - Jefferson County Comprehensive Center | 103 East Union Street Suite 2 Punxsutawney, PA 15767 | Phone: 814-938-0504 Hours: 8am - 4pm Monday- Friday |
PA CareerLink - Berks County Comprehensive Center | 1920 Kutztown Road Suite F Reading, PA 19604 | Phone: 610-988-1300 Hours: Mon, Tues, Thurs, Fri 8:00 - 4:30 Wed 10:00-4:30 |
PA CareerLink - Lackawanna County Comprehensive Center | 135 Franklin Avenue Scranton, PA 18503 | Phone: 570-963-4671 Hours: Monday - Friday 8:30 am to 4:30 pm |
PA CareerLink - Mercer County Comprehensive Center | 217 West State Street Sharon, PA 16146 | Phone: 724-347-9257 Hours: 8:30am - 4:30pm Mon, Tue, Thurs. & Fri.; 10:00am to 4:30pm on Wednesday |
Pike County Workforce Development Agency Affiliate Center | 837 Route 6 Unit 2 Shohola, PA 18458 | Phone: 570-296-2909 Hours: appointment only, Monday - Friday 8:30 - 4:30 |
PA CareerLink - Somerset County Comprehensive Center | 6022 Glades Pike Suite 100 Somerset, PA 15501-1461 | Phone: 814-445-4161 Hours: 8:00am to 4:00pm Mon - Fri |
Somerset County Office of Veterans Services Affiliate Center | 300 North Center Avenue Ste. 380 Somerset, PA 15501 | Phone: 814-445-1551 Hours: Monday - Friday, 8:30am to 4:00pm, closed daily from 12:00pm-1:00pm |
PA CareerLink - Elk County Comprehensive Center | 245 Depot Street St. Marys, PA 15857 | Phone: 814-834-2857 Hours: M-F 8am-4pm |
PA CareerLink - Northumberland / Snyder / Union Counties Comprehensive Center | 225 Market Street Third Floor Sunbury, PA 17801 | Phone: 570-988-7300 Hours: M, Tu, Th, F 8:30am- 4:30pm Wed 9am-4:30pm |
TREHAB Susquehanna County Affiliate Center | 1302 Main St. Susquehanna, PA 18847 | Phone: 570-853-1103 or 570-278-5202 Hours: M-W 7am- 5pm Thurs 7am-4:30pm; Closed Friday |
PA CareerLink - Monroe County Comprehensive Center | P.O. box 869 2937 Route 611 Merchants Plaza Tannersville, PA 18372-0789 | Phone: 570-620-2850 Hours: Monday - Friday 8:00 a.m - 4:30 p.m. |
PA CareerLink - Bradford/Sullivan Counties Comprehensive Center | 312 Main Street Suite 1 Towanda, PA 18848-1844 | Phone: 570-265-2171 Hours: Monday - Friday 9-12 and 1-4 |
PA CareerLink - Bucks County at Trevose Comprehensive Center | 4800 E. Street Road Suite 50 Trevose, PA 19053 | Phone: 215-781-1073 Hours: M-F 8:30am-4:00pm |
Trehab; PA CareerLink Wyoming County Affiliate Center | 1 Kim Avenue Warner Complex Suite 10 Tunkhannock, PA 18657 | Phone: 570-836-6840 Hours: M,TU,W,TH 7:00AM-4:30PM Closed FRI |
PA CareerLink - Washington County Comprehensive Center | 90 West Chestnut Street Suite 150LL Washington, PA 15301 | Phone: 724-223-4500 Hours: 8:00am to 4:00pm M, T, Th, & Fri 10am- 4:00pm Wed |
PA CareerLink - Greene County Comprehensive Center | 200 Greene Plaza Waynesburg, PA 15370-1324 | Phone: 724-852-2900 Hours: Monday 10:00am to 4:00pm and Tuesday through Friday 8:00am to 4:00pm |
PA CareerLink - Tioga County Comprehensive Center | 56 Plaza Lane Wellsboro, PA 16901-1763 | Phone: 570-724-1939 Hours: 8:30 a.m. to 4:30 p.m. Mon - Fri |
PA CareerLink - Luzerne County at Wilkes-Barre Comprehensive Center | 32 East Union Street Wilkes Barre, PA 18701 | Phone: 570-822-1101 Hours: M-T, Th-Fri: 8:30 am to 4:30 pm Wednesday: 9:30 am to 4:30 pm |
PA CareerLink - Lycoming County Comprehensive Center | 329 Pine Street Williamsport, PA 17701 | Phone: 570-601-5465 Hours: M, T, Th, F 8:30am - 4:30pm Wednesday 9:00am - 4:30pm |
PA CareerLink - York County Comprehensive Center | 841 Vogelsong Road York, PA 17404-0868 | Phone: 717-767-7600 Hours: M-F 8:00 a.m. to 4:30 p.m. |
PA CareerLink - Westmoreland County at Youngwood Comprehensive Center | 151 Pavilion Lane Youngwood, PA 15697-1814 | Phone: 724-755-23+A4:C6630 Hours: 8am-4pm Mon-Thurs 9am - 4pm Fri |
There is likely a PA unemployment office in your town or county, most states have one in every county. Be prepared through. Many people are applying for unemployment at the same time, and your local Pennsylvania unemployment office could be crowded, and you might have to wait in long lines in order to see someone.
By making a choice on the area map, you can obtain a list of these offices and other services accessible in your area.
I have had my account hacked twice. I called the fraud line and reported the first event, I filed a police report, and the lady who helped me with the fraud line was able to update my payment information to a debit card. My account was hacked a second time and now I am unable to update the fraudulent banking information back to my bank account, nor select debit card. I have to contact the treasury department but I was only able to get through one time without being disconnected. The one time my call wasn’t hung up I was placed on hold for 3 hours, then the call hung up…
I am missing three unemployment payments, and I am unable to file for any new payments until I get ahold of the Treasury Dept. The phone like doesnt allow for any calls to go through, I emailed them weeks ago and haven’t heard back anything.
Is there an office I can go to so I can speak with an actual person?? If anyone has any suggestions I would love to hear them…
Dear Sh,
Here are my suggestions. First, contact your local representative (US Congressman or woman) and explain what has happened. It’s a longshot but sometimes an intern is willing to help. Second, keep sending emails to the Treasury Department, and keep making attempts to call them. I know it’s frustrating but you have to be methodical and persistent. Call every Wednesday (or whatever day) on a schedule. I will assume you can Google as well as I can, so you’ve already used:
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You might also try the fraud line again and ask if they have suggestions on how to move forward. Perhaps you can try a new debit card?
I don’t have a quick fix because when you can’t reach a gov’t agency there often is no recourse, which is why I always suggest contacting your state or district representative. They are paid to help you solve problems with the government.
Best,
Jean
hello i just read your respond and it is providing a lot of information but I do have a question… how do I get in contact with my local representative in philadelphia, pa ? please any information is viable.
my email is: Kialashea23@gmail.com
thank you again in advance.
Hi, T’Keyah – you can use the following website to find your legislators and get in touch with them: https://www.legis.state.pa.us/cfdocs/legis/home/findyourlegislator/
You let me know when Ill be there. 6 months no pay they have been screwing me since April of 2020 after 30 yrs of work. What happened to the 33million acquired in the lawsuit with IBM. It does not cost that much to have someone answer the phone and give you a ticket number
Jonathan,
I can understand the reason for your frustration. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website).
Been trying to reopen my unemployment for two months now with this new website its telling me I already have a user name and password it gives me the user name which its something I would have never used but I was locked out the account when I tried resetting the password because the security questions I was getting incorrect because again k never set them up untried calling unemployment each time I was place in line with a ticket no one ever called me and my ticket numbers been went by, I went to career link they stated they have nothing to do with the user name and passwords and that unemployment needs to stop directing people to them I’m so frustrated at this point I don’t know what else to do looking for work has been so hard I been working temp jobs sense I was laid off the last 3 months I been needing to sign back up for unemployment but I can’t even login to setup an account please direct me to someone that can help oh I even called my local commissioner office they was no help either
I am having the exact same issue and it is impossible to get through to anyone. I also took the same steps. Career link, ticket number, calling all day. Still no help. Robbing a bank seems more efficient than dealing with unemployment. I wonder if they care I may be homeless soon if I can’t pay rent?
Danielle,
Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website).
How can you book an appointment or visit a location when they are not giving out any information online regarding phone numbers, if they are open, hours etc.
How can you visit an office that is not even open?
You are full of it no office listed in Luzerne County…been trying going on two months…I guess I should be a minority to get special treatment….working all my life now no help from my government….
Leonard,
I can understand your situation. Please call the Unemployment Office (try during off-peak hours).
We shall protest outside of the unemployment offices contact our local news so they can get the cameras out there because the state of Pennsylvania is stealing people’s unemployment money. And they have the nerve to have a fraud site up when they are the ones that is stealing money
We should all protest in front of the offices get news cameras out there to get the word out that PA is robbing people of there unemployment benefits. And they have a nerve to have all this setup for fraud when they are stealing our money.
totally agree…
Marquita,
This must be a tricky situation! Have you tried calling the phone line to see if you can speak to a rep?
I JUST NEED TO KNOW MY PIN TO ACCESS MY 1099-G FORM AND I CANNOT GET THROUGH. I HAVE CALLED FOR DAYS WITH JUST A BUSY LINE. I NEED TO FILE MY TAXES!!!!!! HOW IS THE SYSTEM THIS FLAWED!!!! CAN SOMEONE PLEASE ACTUALLY HELP ME?
I have tried to call the PA Claims Center 25 times and cannot get through. I have also tried the online chat feature for the last 2 weeks and I get an automated message saying how busy they are. I filed my original UC Claim on August 16, 2020 and was approved right away. I never received my debit card and filed my first bi-weekly claim on 9/4/20 for 2 weeks in August! Where is my debit card? Can you please have someone call me?
We should all protest outside of the unemployment offices contact our local news so they can get the cameras out there because Pennsylvania is robbing people of their unemployment benefits. And they have some nerve to have a fraud site when they are the one that is stealing money
I’m having the same issue. Were you about to resolve your issue? If so, how did you do it?
This is so frustrating! Have been trying for three weeks, same thing I can’t login , keeps saying I have a keystone number already. I went through the ID.me process that took 2 weeks. Worked straight for 27 years , first time have ever been laid off. This is a Broken A- system! You’re damn sure they take your money every paycheck but take their good old time when you need them to give you the money that you’ve been putting in there for years because your company closed.
Sophia,
I can understand how frustrating it can be! Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website).
The only way to resolve issues is by organizing. I have been waiting 5 months,and these Evil people will not even respond to email. Just a quick note to confirm what I know as fact-they are not going to do a damn thing for me.
We need to orgainze and get in their face. And then we need to replace this Government because it iis just not working. Except the IRS,they seem extremely efficient there when they steal your money for absolutely nothing in return.
ORGANIZE! It is the only thing way for us peasants,Government playthings they like to torture, to get any result.
Can you still use the still use the unemployment office to look for employment?
If you need to search for jobs, you must go to your local PA CareerLink office. The UC service centers are all locked facilities with only phone banks accepting unemployment benefit calls. I am a PA CareerLink employee in the Armstrong County office.
Why? Why should I get a job? So I can pay taxes to a Government that completely ignores me in my time of need. After literally 10s of thousands of unaswered calls,countless email,and begging Politicians to help,all to no avail,I ask why.
At this point in time,if I get a job it will be under the table. 30 million illegls seem to make it work. And our Government makes sure they are taken care of while screwing legal taxpayers.
And no Moderator,I’m not foolish enough to think you will let this reply be posted.
David,
I did not quite understand. Please call the Claims Center for a detailed discussion.
I have tried to call the PA Claims Center exactly 389 times and cannot get through. I have also tried the online chat feature for the past 6 days and cannot get connected. Can you please have someone call me ? I filed my original UC Claim on Dec 15th and have finally been approved to receive benefits.
We are a private organization whose purpose is to create a single platform for all unemployment insurance-related information. We are not a government website. There is a huge shortage of staff across all unemployment offices due to a massive surge in UI applications. We recommend you to apply for UI benefits online. For more information, please visit your state’s official website.
Is the FAX machine turned ON at the ERIE office? I’ve been trying to fax since 8 am this morning. It’s now after 10 am. I’ve been getting the busy signal all morning long. Even tried to call the 800 number to the office to speak with someone. No luck.
I need help, I am not sure if I did anything wrong filing my biweekly claim. I have had a major stroke a year ago and sometimes get Q frazzled working online. Is there a way someone could check if i made an error, and if so, if there is a way to correct?
Donald,
You can call the Claims Center for instructions.
Dave,
Please note this is a private forum and we do not have access to the Office information.
I don’t understand why this office is so dysfunctional. You expect so much from us just to be able to receive a small amount of benefits, and yet your centers don’t allow us to perform our duties. I’ve been calling and checking the internet constantly to be able to file my bi-weekly claims and I get no responses. It’s Wednesday at 10:30 am and the system states the offices are closed? The internet claiming system has been down for days? And I can bet that if I’m unable to file within the week (due to the office’s dysfunction) I won’t receive my benefits. This is utterly ridiculous.
Same here I called the unemployment number today and it said it dont exists. Wow. Also I dont see my payment posted yet for wed nov. 21, 2018 on the internet. This been going on for 2 weeks now.
THE PA UNEMPLOYMENT SYSTEM IS FLAWED. YOU MUST REGISTER ON JOB GATEWAY TO RECEIVE BENEFITS. WE DID THAT AND WE GOT A LETTER SAYING WE WERE GONNA LOSE BENEFITS BECAUSE WE WERE NOT REGISTERED. I WENT BACK IN UPDATED MY HUSBANDS RESUME AND SEARCHED FOR JOBS. I THEN GET A LETTER LAST WEEK SAYING WE HAVE LOST OUR BENEFITS BECAUSE HE WAS NOT REGISTERED. I CONTACTED JOB GATEWAY AND THEY SAID OH YOU HAVE 2 ACCOUNTS …1 WITH A SOCIAL NO RESUME AND 1 WITH A RESUME BUT NO SOCIAL SO NEITHER ACCOUNT IS COMPLETE….WHY IN THE WORLD WOULDN’T THE SYSTEM LET YOU KNOW THAT ???????????? MY HUSBAND HAS WORKED FOR 20 YEARS AND NOW WE ARE NOT RECEIVING A CHECK FOR A MONTH. IT IS BULL CRAP AND UC NEEDS TO CHANGE THEIR WEBSITES. WE TRIED TO BE COMPLIANT. NOONE EVER TOLD US WHAT THE PROBLEM WAS TILL IT WAS TO LATE.
I tried on Thursday 12/28/2017 for 1hr. in the morning to get through then I tried in the afternoon for 1/2 and hour and then from 3:30 till 4:10 and busy ever time!!!! All I want to do is reopen my existing claim without all their non-understandable questions online that don’t make sense. They really need a separate phone number for people that just need to reopen a claim. I’m so sick and tired of trying to get through!!! Thank good I don’t have to do this much!!!!!!
I filed and have done my biweekly claims, but have not received a benefit.
Please let me know why.
Kelly,
Please note this is a private forum and we do not have access to your claim info. Please call the Claims Center for an update.
filed my initial claim for uc during 2nd week of February 2017 and keep on filing biweekly till date but I did not received any benefit so far.Sent an appeal on 4/20/17. Is there anyway why why I am not getting UC?
On March 4, 2017, I applied for unemployment. Today, March 11, I received a phone call requesting copies of my paystubs to verify gross pay. When I sent the email, it didn’t go through. Said was undeliverable. I tried calling the tollfree number and the number of my local office but I was unable to get through. The tollfree number was the same that I received the call from but I got a message that the office was closed. Same with the local office. So how can I send my paystub copies? I don’t have access to a fax.
Due to an unprecedented shutdown of at least three call centers in the state during January, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.
Will I get all my payments together for all the weeks I filed that I haven’t received?
If the claims were not paid previously as per the timelines, please call the Claims Center to inquire about the delay. They may come together or be paid separately.
i filed jan 29th ,2017 for my bi weekly and havent recieved a payment yet..is there a reason why
Due to an unprecedented shutdown of at least three call centers in the state, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.
Have been trying to reach (at least 100 calls at various times during the day) unemployment unsuccessfully since December when I wanted to update part time job contacts etc. I have actually gotten through a few times only to wait in the cue for hours and have been disconnected or had to hang up. I was let go from this position and my claim is on hold because they need more information. Is there a better fax number to forward details? I tried Lancaster and it said the number has been disconnected. Thank you for any assistance you can offer.
Due to an unprecedented shutdown of at least three call centers in the state, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.
I have been trying for a month to re-open my claim. Like everyone else, I can’t get through, busy. I can’t remember my pin. The closet Center to me is an hour and half away. I only get partial. What are we supposed to do. There is 2 weeks I can claim and there is a time limit on these. I already missed the one in December due to not being able to get through. I have already put a call through to my state legislation.
Due to an unprecedented shutdown of at least three call centers in the state, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.
Sam your responses are such as the responses that we are getting from your offices. The same of nothing. PLEASE FIX IT!
Dolores,
This is a private forum and we do not have any connection with the Govt. authorities. We try our best to guide visitors in search of information/guidance in times of unemployment situation.
I have been trying to call since January. I only get a busy signal! I was laid off in mid September. For some reason my benefits became inactive. I have not received any benefits since the last week in December. I tried reopening my claim. It told me it was accepted and to file on Feb 5th. Now it says it is not active and I have to reopen my case! My bills are piling up and I can not get any help. I have sent several emails. I do not know if there is a local office in Allentown. We do have a career link.
I am Michael Malik Allah and I just send in a request for information, but I forgot to tell you that I need to get on my dashboard concerning the PUA money.
Michael,
Please note this is a private forum and we do not have access to your claim file. Kindly login to the website to fix the issue.
I need to upload my ID to prove who I am so that the relicard can be reissued to me the rightful person that the card belong to. Also I need to get on my dashboard. So who do I contact?
Micheal,
Phone support may be limited. Please help yourself (DIY) on the portal.
Due to an unprecedented shutdown of at least three call centers in the state, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.
I have tried to call the Duquesne UC center 60-60 times a day to report an error I made in my partial payment from the company I was furloughed from. Needles to say, I cannot get through because it’s always busy busy. Is there an email address I could send to to correct my error. Thanks Wendy
Due to an unprecedented shutdown of at least three call centers in the state, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.
Filed claim dec 18 got denied cause of wrong company name resoveled filed again called no contact what so ever no feed back frustrated
Please keep trying the phone numbers of considering the option of visiting an office in the vicinity.
Can someone please tell me where the Philadelphia office is located? I am having a problem that I need to get resolved rather quickly.
Thank you.
Please search for “Careerlink” office in search engines.
As far as I am aware, the agency does not host service at their offices anymore.
All uc offices are closed down because of our fabulose goverment. I think thsy should have to go with out pay for a month see how yhey like it
I reopened an existing claim over a month ago online without any issues. I haven’t received any direct deposit or updated info from the office. All of a sudden my pin number doesn’t work so I can’t get an update on the status of my claim. I’ve called the office a million times like everyone else complaining and constantly get the busy signal. I also emailed uccclaims@pa.gov twice to see if I can get an update on the status and/or change my PIN. Can you please provide me with a way to resolve this? This is really been a stressful burden on me and I’m sure there are plenty of others out there worse off than me. I appreciate any help you can provide thanks.
Well, I can understand your frustration.
The only option left for you is to explore the office available in the vicinity and visit the nearest one for resolution.
HI Martin, After reading all the questions sent to you, everyone has the same complaint about the busy signals in Pa. People have been trying to call the unemployment Center, both local and the 800 number for now over two months. I have been calling for a month, because I did receive my last two checks. I did look it up on the website and the last payment to me was in the beginning of December, 2016. I still have money left and everything looks fine form the web site. I even left a note through the contact link and no response.
If this is a phone problem it should not take two months to be repaired. Someone needs to take a step further. We can’t keep hearing the same response, there are problems with Pa phone lines. Two months is not acceptable (maybe two days)
Please take that extra step for all of us. WE need to pay our bills. Thank you for anything you can do for us.
Lisa,
Thank you for writing to us. We’re a private forum with limited resources to reach out to the state authorities. Perhaps, you can explore the options available on a forum such as change.org and bring like-minded people together.
Please let me know how it goes.
I was wondering what you guys use as the first day of the new quarter. It Jan 1 or later?
I live 2 hours away from the UC center designated to my zip code. I tried calling so many times that my phone crashed, and I had to factory reset. I have begun dialing before the office’s opening time and have gotten a busy signal every time. I have tried using the chat with no success. I have sent emails with no response. Surely, there must be a solution to this problem. I have questions that cannot be answered or have not been answered through email or an automated response service. I have not but will try contacting my local PA representative’s office. This is nuts!
It would be the first day of the starting month of a quarter.
I live in p.a called the unemployment line 276 times yesterday all busy called today 76 times is there any other # I can call to speak to someone asap
There seems to be a problem with the phone lines in PA. Hope its fine now.
I need to contact someone asap. I have been trying to call the claims number for weeks now and all I get is the busy tone. They told me I need to call them and how am I supposed to speak to someone if it is always busy??!
There are issues being reported with regard to reaching out to the phone lines in PA.
Please let us know if you were able to reach them at a later time.
Good morning,
I am currently on hold for over 3 hours now. I’m trying not to get frustrated. On the web site it clams there is an issue with my claim, payment can’t be made until issues are resolved. It’s been 8 weeks. I can’t get through to anybody. Either busy at all times, or on hold for 4 hrs. Or so until I hang up. Any advice at all would be great.
There are many issues being reported from your state on the phone lines.
Please consider the option of visiting an Unemployment Office in the vicinity.
Why are all the non-toll free numbers on this website for the unemployment centers wrong. I have called three different centers and my phone keeps stating that my call cannot be completed as dialed.
There were multiple issues reported with regarding reaching out the Claims Center via phone.
Please let us know if you were able to contact them.
Hi!
I have A CONFIRMATION for weeks 12/10 and 12/17, that I filed on Dec.19th, but I have not received any payment. I have tried calling the 888 #, plus the Lancaster and Allentown branch numbers, to no avail – just a constant busy signal. I have tried calling during off-peak hours and still get a busy signal.
Should I just show up at one of the centers and try to talk to a representative? I did email the contact us address with the details but have not heard anything from them via email or phone either.
Any assistance you can provide will be greatly appreciated.
Cheers,
Gail
Gail,
Yes, please. I suggest that visit the Office in the vicinity for an update on the payment. Alternatively, you can also check online, by logging in. Please use the link below.
https://www.uc.pa.gov/Pages/default.aspx
I filed my claim through the internet on 12/25/16.I mistakingly declined the weeks of 12/17 and 12/24 can this decision be changed. Thank You
Please call the same number and speak to a representative for further instructions in this regard.
If I am paid bi-weekly, and one week I work 36 hours and the next week I work 48 hours, how would I collect unemployment since it only asks me my total pay for one week? Also the week it asked me to put down my hours for was my short week.
I suggest that you contact the Claims Center for further directions in this regard.
I have been calling, getting put on hold, and then being hung up on, only to have to call in again on hold or with a busy signal.
I dont want to file, but have little choice. This is extra demoralising.
I can understand your frustration. Please try calling during the off-peak hours or log into your account online for claim information.
My benefits are running out and I am wondering if there is any way that I can get an extention on my benefits I have been unable to obtain a job and would like to know if this is possible
The E.U.C(Emergency Unemployment Compensation) remains expired. There is no extension available. Please inquire further with the labor authorities in your state by calling them.
Does it make a difference to my unemployment compensation if I received a raise since I started the UC claim? If so how do I change my pay?
Yes, it does. Please call the claims center to notify.
I have been waiting on a decision on my claim for 8 weeks now. I was told on Friday I should hear something by the beginning of the week & it is now Wednesday. What else can I do to speed this process up?
Please call the claims center and follow up frequently. Ask for a supervisor if required.
I have been trying to submit an Employer’s Notice of Application to the Scranton UC Service Center at the above fax number of 570-562-4872 but am told that number is not in service. Is there another number I can use?
Please call the claims center on the phone numbers provided for further details in this regard.
It may be temporarily out of order.
Hello,
I received a call on Wednesday January 6th, 2016 in regards to returning your call in order to process my claim… I have been trying to return said call at least 50 times each day with no availability – just getting a busy signal.
Please advise!!
Kind Regards,
John Swank
Friedens, Pa
Please note we’re not associated with the labor authorities.
Try the phone during off peak hours for better connectivity.
Hello
I am on UC but missed 2 UC filings (weeks ending 10-31 and 11-7). How can I repoen these claims for these weeks? Certainly I am still entitled to them as long as my UC does not run out, correct? Please respond asap as my UC will expire late Jan 2016.
Thanks you
Mike O’Hare
Please call the claims center on the phone numbers provided for immediate assistance.
where is the unemployeement office for pittsburgh
You can find all the details in this page.Please scroll to the top and browse thru.
Where do I fax a letter informing you of an employees call back date? Any assistance would be appreciated. Thank you. Julie/Bookkeeper at Tyoga Country Club, Wellsboro, PA 16901
I faxed information that was requested on Monday Aug. 26th regarding an advance notice stating that I failed to attend an rea class. I had rescheduled the class as I was instructed at the first date. I immediately rescheduled the class and was sent a new date and time that I did attend. I have not heard from anyone. How can I find out if the information sent in was accepted?
Contact the CareerLink where the sessions were held. You might be able to find that information if you log into your account with them.
Can I fax a copy of w2 n stubs to complete my clai? If so can I have the fax numbe?