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Pennsylvania Unemployment Phone Number

In case you have filed an application for unemployment compensation benefits within the last year, and have a particular question about your claim or your eligibility, call the PA Unemployment Phone Number: Toll-Free: 1-888-313-7284.

UC service center hours of operation are 8 a.m.- 4p.m Monday through Friday with Mondays being heavy call days. Due to extremely heavy call volume, it is advisable to use the Internet to apply for benefits and verify check benefit amounts. If you still need to get in touch, please call the UC service center later in the day and later in the week, when call volume is lighter.

When you call the PA unemployment phone number, ensure that you have:

  • Social security number
  • Dates of employment
  • Names and addresses of your employers
  • Gross earnings
  • Driver’s license number

You will also need a pen and paper to write down your claim number and any other relevant details.

Questions & Answers

  1. joseph ganter says:

    how would i find out if i am eligble for unemploment? hrs are getting cut back plus may be laid off thanks

    • Sam says:


      You should be eligible to apply for partial UI benefits for the hours cut. If you’re laid off completely due to involuntary reasons, you will be able to claim full benefits.

  2. Kay Greene says:

    Why am I constantly receiving a busy signal when i attempt to call the number provided to speak with a rep during regular business hours at 888-313-7284?

    • Sam says:

      It may be a temporary glitch. Hope it’s working fine now.

      Alternatively, you can also visit the official website to find answers to your questions.

  3. Amanda says:

    I am currently getting benefits through MD due to that being where my employer was located. I only have 5 weeks left (26 weeks total) and was told there was no extension. Can I apply through PA since I live here after the 5 weeks is up?

    • Sam says:

      Unemployment Insurance benefits are only a one-time affair. You will not be able to claim from another state after the expiry.

  4. georgia rehrig says:

    my daughter did my filing 4 unemployment online she put the wrong we refiled the next week i hope that is ok

    • Sam says:

      Please ask your daughter to call the Claims Center on the phone numbers provided for further instructions in this regard.

  5. Julissa says:

    Hello I’ve been trying since Jan 8th to get in contact with unemployment because since Jan 22 I’ve been filing my biweekly claim and I still haven’t received any payments and I would like to know why. I’ve tried calling at lease 200 times a day. It it’s always busy. Please help. Thanks

    • Sam says:

      Due to an unprecedented shutdown of at least three call centers in the state, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.

  6. Matthew says:

    I filed my claim on the 5th feb for the 22 and the 29 those weeks befor it said it was excepted but I never got it on card for Feb 7 and now about too file again on the 19 will I get the two weeks I filed for pluse these two weeks and where did it go if it was excepted and I never received it can you help me please thanks matthew

    • Sam says:

      Due to an unprecedented shutdown of at least three call centers in the state, many calls from claimants are going unanswered. We also have strong reasons to believe that there will be a delay in processing claims and this situation is expected to continue for a few more weeks. Please be patient or visit a local CareerLink Office to get faster access to the Claims System by phone. You can also try filing the weekly claim over the internet.

  7. Genevieve says:

    Hello! I was told to call in because the temp job I took in hopes of leading to a FT job after being laid off did not come through. I have spent five full days trying to get through on the toll free number as told to call in starting at 7:55am – 4:10pm. The one exception was when I actually got into queue, but was on hold for 3 hrs and 55 minutes (11:50am – 3:45pm) and had to hang up to lick up my son. The nearest unemployment office is over 90 minutes away driving one way. I have faxed the Lancaster and Indiana offices, and no response. Any other options ?

    • Martin says:

      There seem to issues with the Unemployment Office in PA.

      Please wait for a couple of days before considering the option of visiting the office.

  8. Peter McCaffrey says:

    On December 18 I filled out a claim for weeks ending December 10 and December 17 I printed out the conformation stating that my claim has been excepted. I also receive an email conformation that my claim has been excepted. I has now been a week and I have not received anything in my direct deposit. I’ve tried calling 888 313 7284 to inquire about my claim. I’ve put in 300 calls an hour for 8 hours and all I ever get is a busy signal. How do I talk to someone about my claim?

    • Martin says:

      Please use the official website to check the status online. You can log-in to your account to get further information.

  9. DJ Hoffman says:

    I’m a politically appointed federal government employee and because of the upcoming change in presidential leadership, our resignations are being requested. We are told that resignation by request won’t pose a problem in UC benefits eligibility. Do you agree?

  10. Jarrett Lundy says:

    I was told by a friend I can contact someone to get my work history

  11. Chris says:

    I work for a company on a contract basis. Because I did not meet certain days worked requirements, I am paid by a third party (staffing company) and not directly by the employer. The staffing company did not find me this job, I have had it for 14 years, with the last 5 being contracted work. Am I eligible for unemployment when this current contract ends before the next one is negotiated?

    • Martin says:

      Generally, contract jobs are not eligible.

      Please check with your employer if they pay relevant taxes into the system on your behalf and apply accordingly.

  12. Robin R. Smith says:

    I work for the USPS as a letter carrier in PA. My job requires driving.
    Nov 5, 2016 I had a seizure in my home, went to hospital where I was told the Dr. Would have to report my seizure to Penn DOT who would take my driver license for a period of 6 months as long as I stayed seizure-free.
    My employer will not allow me to drive and have offered me 2-3 hours a day work inside the post office.
    Am I eligible for either partial unemployment or disability for these 6 months of reduced income?

    • Martin says:

      Generally, personal reasons are not considered. UI benefits are only extended to those who’re able and available for work.

      Please call the Unemployment Office in your state for further information.

  13. Bonnie Rugh says:

    I am a supervisor who was accused by one of my employees of sleeping. I have been suspended pending investigation based on my report and I believe the employees with no pay. I have been a supervisor for this co. for 16yrs. I have never had a incident on my record. I have been with this division since Jan. and it is a tight group whom does not like change, and stick together. I had written up one of them last wk. I think they will terminate me, it would be too hard for a sup. to look over staff without some rebuttal fro them. I have sleep apnea, for over 6yrs and recently put on anti depress. due to stress etc. do I have any chance of ueb?

    • Martin says:

      Well, you will only be eligible to claim UI benefits if the reason for temporary time off from work was not your fault.

      Please call the Unemployment Office in your state for further details.

  14. James Lee says:

    How do I apply for a position at the Costco being built in Lower Macungie Township, near Allentown, PA?

    • Martin says:

      Please note this website deals with questions pertaining to Unemployment Insurance.

      You can contact the builder for further information on the current openings.

  15. BRUCE SHERIDAN says:

    I am scheduled for surgery next month and my HR department has informed me since I used up my sick time for my last surgery I will not get paid. Am I eligible to collect unemployment for the time I am out for recovery

    • Martin says:

      You will not be eligible since unemployment insurance is only extended to those who become unemployed due to involuntary reasons.

      Personal Reasons such as health are not considered.

  16. Joseph M says:

    5 years ago I signed up for early retirement, in two years I asked about withdrawing from the program and paying any penaty for withdrawing. The answer was no that once I signed nowithdraws were permitted.I have reached the 5 year time limit and out of work and been looking for employement for the past month. I have not been able to find employement in my field and not getting any younger,can I file a claim for UE I am 62 1/2 now and jobs are not plentiful?

    • Martin says:

      To qualify, one needs to have employment in the last 5 calendar quarters.

      If you’ve worked during this period, please consider applying.

  17. Irene says:

    Employee has been out of work for over a month having medical tests performed. If I do away with her position, will she be able to collect unemployment? My office has 30 employees.

    • Martin says:

      If the employee is laid off due to lack of work, they can collect.

      Please confirm with the labor authorities in your state by calling them.

  18. Michelle Boyd says:

    I was just looking for some help I have gotten so mixed answers and need to find the right one before its too late.
    Last year June 18,2014 I was let go after 10 years due to closing, I worked a temporary job until august. I did get unemployment for six month till sometime in Febuary of this year. The only job I could find was a seasonal job at a campground in April. We will be closing for the season on october 16 can I collect unemployment off of my last job? Because when I had called prior to losing unemployment after 6 month to see if there was an extension I was told I could refile after june and should have no problem getting it. Any info would be appreciated I am a single mom and need some help.
    Thank you
    Michelle Boyd

    • Martin says:

      Please note there is no federal extension available. You will only be eligible to receive unemployment insurance for up to 26 weeks.

      If there is any remainder from your last claim, you can receive benefits for those weeks.

  19. Leonard Bori says:

    I had to leave my job on April 30 with a small company to take care of me wife, who is already partially disabled, as a result of surgery to replace her shoulder—-she requires frequent trips for PT and home therphy 3 to 5 times a day for about 3 to 4 months. I can return to work in another 6 to 10weeks but my position has been filled already. Should I file now—wait until I can return to work–or am I not qualified to file for this reason. By the way–I had worked for this company for 20 years—my employer was in Pa. and I live in NJ

    thank you

    Leonard Bori

  20. Daniel F Job Sr says:

    I am accepting a voluntary early Retirement Incentive offer of $25,000. Am I eligible for benefits of unemployment compensation benefits on the ” voluntary layoff option ” proviso under the Law (“VLO Proviso”). The ( Diehl ) decision is notable because it increases the likelihood that employees who elect a retirement or severance package also will be granted unemployment compensation benefits. This incentive was offered for a reduction in force.They made me sign a paper that said in part that I could not get unemployment compensation and the next day I find THIS out. They mislead me into signing.What can I do now. I want to get that paper back and change my decision. Can you help me?

  21. Concerned Person says:

    Also, get it together, Unemployment. I’m sitting here, out of work, trying hard to get a job, and you take yours for granted?! “States Wise Questions” under the Q&A section of this page is misspelled. Should say “State Wide Questions.” Typos are unacceptable.

  22. Adrian says:

    We are not a govt organisation or sponsored by any state. The lines will be busy most of the times.Please try calling them during non peak hours to speak to the customer service.

  23. how can I check on a dispute says:

    I filled for a re-hearing and have had no reply

  24. Jessica Bennett says:

    I am serving a term with Keystone Americorps; I am pregnant and will be having a the baby in 11 days; Americorps will be starting my suspension on June 28th; this suspension will be without pay; I need to know if I will be eligible to recieve unemployment until my maternity leave is over and I go back to work to finish my term of service.

  25. Jayda Phillippi says:

    I got let go from Little Voyagers Daycare on June 17-2013 because the Center does have have enough children in the daycare to keep me working. I started working there on February 8-2012.

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