Tennessee Unemployment Phone Numbers

Updated : December 3rd, 2018

At times you just have to talk to a live person to get answers to your questions. TennCare’s main line phone number is 844-224-5818.

You can email, the Tennessee Department of Labor and Workforce Development at [email protected]

If you are calling long distance to Nashville from Tennessee or from out-of-state then you can call (615) 253-8920 (Nashville area).

To file a claim through the Claims Center, please click here to find the phone number for your county.

If you live in Tennessee but worked in another state, you will file your claim for unemployment insurance against the state where your wages were reported. Some states, like Tennessee, take unemployment claims by telephone or over the Internet, from out of state residents. See the list for states that file unemployment claims by telephone or by Internet. If you worked in a state not listed, please contact your nearest Labor and Workforce Development Benefit Office to file your claim. For a Directory of Benefit Offices, choose Benefit Offices under the Claimant Services menu.

Weekly Certification

Claimant is liable for certifying his/her eligibility on a weekly basis as long as he/she is unemployed. If you do not certify, you will not be paid if your claim is approved later. If you are unable to access the TIPS line to certify, you should contact the office where you filed your claim as soon as possible.

TIPS Phone Numbers:

  • Nashville: 615-253-8920
  • Other Tennessee Areas: 1-800-689-9799

  1. Why aren’t there any information on here to file a complaint against this agency when this agency violates its own policies in order to keep individuals from collecting their benefits.

    1. So apparently you cannot certify by phone? Ive hunted the website and when i say hunted thats what i mean. Nothing is simple or easy to navigate. I tried certifying and after 20 minutes of nothing looked for the phone # for the TIPS line to certify. Nope! What a joke. Ive spent a rediculous amount of time for $275 on something that should be simple.

    2. How would one get the name of a supervisor through the audit dept ? or who is above the audit dept that could be contacted ?

      1. Terri,

        The names of certain departments and people will never be made public. If you would like to report fraud or similar incidents, you can get in touch with the Claims Dept. Please visit the official website for more.

  2. I’ve been trying to certify my weekly claim for 2 weeks now,and I call the tips number and it says they are closed (Sunday) and there hours are 8am til 4pm .I don’t understand why it’s so hard to get unemployment benefits I have worked for 35 years and our government makes it so hard for Americans.illegals get More help then we do,and actually the taxes I’ve paid over them years I worked the illegalls benefits from it.its time for a change.

  3. I think they make it so hard as they don’t have to pay you unemployment I think it is a state cover up and a government oversize needs to notified I know Jeff sessions on a personal level I will be calling him via cell today to find out my option since no one at the tn unemployment calls you back

    1. Please note this is a private forum and not a government website.

      You may contact the Unemployment Office on the phone numbers provided for paperwork.

    1. John,

      Please note this is a private forum and we do not have access to your claim details. Please chase the Claims Center pro-actively until you get the payment.

  4. I’ve been trying since September to talk to someone. I’ve called every number you can find and listened to every menu that sends me to the website that doesn’t answer my questions. How can I reach a live person???

    1. Well, TN has issues when it comes to reaching out for help.

      The only alternative left for you is to visit the nearest Unemployment Office.

    1. Pete,

      We do not have any information in this regard. You may want to check with the Labor Authorities or read further on the internet.

  5. I need to speak with someone about my a line that is holding me up from submitting my claim. I have called 1800-813-0950. Can I please get a number to speak with someone to get this resolve so I can file my claim?

    1. Please look out for an option to speak to a representative on the same phone line.

      Alternatively, please consider applying online, over the internet.

  6. I file my first weekly cert in Sept of this year and i have yet receive any type of correspondence. I would like to know what is going on with the case

    1. Please note this is a private forum. You can call the Unemployment Office on the phone numbers provided for an update on status.

  7. Thanks for posting this info about unemployment. I called the senators office in Nashville and was able to speak to someone. I was told that someone would be contacting me soon. I am hopeful since I was able to speak to a live person.

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