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Apply For Benefits-Texas

Apply for Unemployment Benefits via call

CALL: 800-939-6631. Local numbers: Austin local: (512) 340-4300, Dallas local: (972) 339-6200, El Paso local: (915) 832-6400, Fort Worth local: (817) 420-1600, Houston local: (281) 983-1100, McAllen local: (956) 984-4700, San Antonio local: (210) 258-6600. Call Monday through Friday, 7 a.m. - 7 p.m. for all unemployment benefits related services. Some of the important phone numbers that you may need are: Tele-Center, CSR Help Line: (M-F, 8 a.m. to 6 p.m.) 800-939-6631; Tele-Serv, Automated Phone 800-558-8321; Debit Card Help: U.S. Bank Customer Service 800-657-6343; Appeals Fax: Appeal Tribunal 512-475-1135; Commission Appeal 512-475-2044

  1. If I’m laid off and I go back to work for three or four weeks and get laid off again do I have to do the one week waiting period before I can collect again?

  2. I was informed by the automated phone system that my claim for last week 06/12/2021 was not processed due to an outstanding issue on said claim. I have tried for four days to reach a human to assist me in this matter. It’s been impossible! Please help.

    1. Anne,

      Wish we could do something for you. This is a private forum. Please continue following up regularly. You can perhaps write them an email.

  3. I am trying to request payments from aug 2015 up until 2017 I never received a debit card and just assumed that I was denied. So i did not request payment but would like to now

    1. Katrina,

      That period is past and you might not be able to claim retroactively. Please write the office an email if you wish to.

  4. Ive provided documents that were needed and i have not receive any type of response i have went without benefits for 6 weeks could someone please contact me

    1. Sondra,

      Please note this is a private forum and we do not have access to your claim. Please follow up with the office directly.

  5. To whom it may concern, Please what is wrong with the site to claim weeks? I am at the Career Source and they said it has been acting up for 2 days. I am frustrated so I can imagine how many others are like me. I was laid off 4/16/2021. My UI is showing active but still under review. Is there anything you need from me to get this going? I will give it to you. Please July rent coming up. I am tapped from asking from family to get me thru now. Please please please any answers for me? I am begging right now. I can not be late on rent or they will not renew my lease when it is time. I can not move, to costly. I have been here for 20 years. Please any suggestions. I will pay back July rent if my UI goes thru. No reason why it shouldn’t. Please help. Thanks again, Kay

    1. Kay,

      It must be a tough time for you. This is a private forum and we do not have access to your claim. Please chase the Office directly.

  6. I just filed for my first weeks benefit and am trying to change the payment method. It does not give me the verify who you are questions?

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