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State: Texas (TX)
Phone Number:800-939-6631. Local numbers: Austin local: (512) 340-4300, Dallas local: (972) 339-6200, El Paso local: (915) 832-6400, Fort Worth local: (817) 420-1600, Houston local: (281) 983-1100, McAllen local: (956) 984-4700, San Antonio local: (210) 258-6600. Call Monday through Friday, 7 a.m. - 7 p.m. for all unemployment benefits related services. Some of the important phone numbers that you may need are: Tele-Center, CSR Help Line: (M-F, 8 a.m. to 6 p.m.) 800-939-6631; Tele-Serv, Automated Phone 800-558-8321; Debit Card Help: U.S. Bank Customer Service 800-657-6343; Appeals Fax: Appeal Tribunal 512-475-1135; Commission Appeal 512-475-2044
Major Towns:Houston, San Antonio, Dallas, Austin, Fort Worth, El Paso, Arlington, Corpus Christi, Plano, Laredo, Lubbock
Current Unemploymnet Rate in Texas

Texas Unemployment Questions



Does part-time job disqualify me from receiving benefits?
If you work part-time, you may be able to receive some benefits. Your Statement of Benefits tells you your weekly benefit amount and your weekly earnings allowance. Your earnings allowance is one and one quarter times (125% of) your weekly benefit amount. If your actual weekly earnings are less than your earnings allowance, State govt. will pay you the difference between the amounts as long as you meet all other requirements, including looking for full-time work. You can receive 25% more income from part-time work and partial unemployment combined, than from unemployment alone. Your benefits also may last longer. If you are working the full-time customary hours for your occupation, you are not eligible to receive UI benefits, even if your earnings are less than 125% of your weekly benefit amount. NOTE:: Separation from part-time work can affect your UI benefits. If your part-time employer fires you or you quit your part-time job, Texas state employment agency will review your job separation reason to decide whether you can still receive benefits.

What are eligibility criteria for Texas unemployment?
To establish a payable claim, you must have received enough wages to meet the requirements. State uses the wages paid to you during a recent 12-month period, called the base period, to calculate your benefit amounts. The base period is the first four of the last five completed calendar quarters before you filed your claim. (Calendar quarters are three-month periods beginning with January, April, July, or October.) This means that when they calculate benefits they do not use earnings in the calendar quarter in which you filed your claim, or the quarter just before that. Your maximum, or total, benefit amount is the smaller of 26 times the weekly amount, or 27% of all your wages in the base period. Your weekly benefit amount will be between $59 and $406 depending upon the wages you earned.

What is the Texas Workforce Commission (TWC)?
TWC is the state agency charged with overseeing and providing workforce development services such as job matching, recruiting and training to Texas job seekers and employers. TWC also administers the Unemployment Benefits and Unemployment Tax programs. TWC's mission is to promote and support an effective workforce system that offers employers, individuals and communities the opportunity to achieve and sustain economic prosperity. TWC strengthens the Texas economy by providing the workforce development component of the Governor's economic development strategy. Texas boasts an incredibly skilled workforce ready to attract enterprise to the Lone Star State. By focusing on the demands of employers, TWC gives Texas the competitive edge necessary to draw business here.

What is Texas Workforce Solutions?

Texas Workforce Solutions is a local and statewide network comprised of the Texas Workforce Commission and its statewide operations, 28 Workforce Development Boards (Boards) for regional planning and service delivery, the Boards' contracted service providers and community partners providing local service delivery, and the TWC Unemployment Benefits Tele-Centers. This network gives customers local access to workforce solutions and statewide services at numerous Workforce Solutions offices.

The Boards are responsible for strategic planning of universal employment services for employers and job-seekers. The integrated workforce delivery system maximizes funding and productivity while eliminating duplicate efforts. Through performance-based contracts, TWC monitors and holds the Boards accountable for program performance and provides technical assistance as needed. About Us provides more detailed information about Texas Workforce Solutions.



What is the Commission on Human Rights?
The Commission on Human Rights governs the Civil Rights Division within TWC, establishing policies and supervising the director's administration of the division. The Commission on Human Rights is the state authority fair employment practice agency, separate from TWC's Commission.

How is TWC funded?
Most of the TWC budget is funded through federal sources, such as funding for administration of the Unemployment Insurance program, and grants for employment and retraining services under Wagner Peyser and the Workforce Investment Act. TWC block grants, through allocation formulas, go to workforce development boards that plan and administer Workforce Investment Act, Choices, Employment Services, Supplemental Nutrition Assistance Program Employment and Training, child care, and other workforce and support services.

What programs and services does TWC provide?

The major functions of TWC include developing the workforce, providing support services including child care for targeted populations participating in workforce training, and administering the Unemployment Benefits and Unemployment Tax programs. TWC also provides information and analysis on shifts in occupations and industries within the state.

For employers, we offer recruiting, training and retraining, outplacement services and valuable information on employment law and labor market trends and statistics.

For job seekers, we offer career development information, job-search resources, training programs and, as appropriate, unemployment benefits. While targeted populations receive intensive assistance to overcome barriers to employment, all Texans can benefit from the services offered by the partners of Texas Workforce Solutions.



How can I report fraud within a TWC program?
Call the TWC Fraud Hotline at 800-252-3642 or view Reporting Fraud section for more information and the option to use e-mail to submit a fraud report.

Can I remain anonymous when reporting fraud?
You can remain anonymous if you call the TWC Fraud Hotline at 800-252-3642. You cannot remain anonymous if you use e-mail to submit the information.

How do I request TWC records under Open Records?
The Open Records Policy includes rights and procedures for requesting information and the contact information for several different contact methods.

Questions & Answers

141 thoughts on “Texas Unemployment Benefits”

  1. I work in an oil field related field. When I hired with my company almost 3 years ago, we were given a guaranteed 40 hour paycheck, even if we worked less. There has been no interruption of this over the entire employment. We were just notified that we will be loosing the guaranteed 40 hours due to work shortage. Can I file unemployment to compensate for the hours/pay lost?

  2. How do I find any information on myself for labor pay either filed in taxable income or royalties from an self proprietor corporation.

  3. I applied for unemployment On October 21st. I received information back stating what my weekly award amount would be and to submit my payment request and to do my job searches. The hold up is my old employer I am a veteran who has disabilities in my lower body. no restrictions but I left my old job because they where talking advantage of my disabilities. we are supposed to receive a break after two hours there would be days where they would tell me to take my break on my lunch time 5 hours later. after a while I talked to supervisor about the issue and asked to get switched to a different position and she ignored the issue. so I quit because the management was talking abuse of my disabilities and ignored my request and the fact that I had a disability. called last week and the lady stated that my old job stated that I left because I got approved for disability which is incorrect because was already on disability which shows that there where not paying attention at all. the lady told me that they have my dd form 214 which states that I got out the military with my va pay which I could use to back me up against my old employer. currently waiting for decision they are also reviewing the fact that I am in college. which I explained to them that they are all online and does not interfere with working I have been going to college in and out of the military and when I got out I was working full time and going to school no problem. they are just looking into it because I might not have to do any more work search activates. they are also reviewing my disabilities to make sure that they wont prevent me from working which they wont I have no restrictions its just when your being taking advantaged of it can be a bare. I even had to call va provider to schedule appointment because feet where constantly in pain and swelling from standing for long periods and excusive use on my feet . and last they are reviewing the fact that I collect va pay every month for my disability which I don’t see why my unemployment would be subtracted from something the military gave me for my service connected disability. I called today November 23 2016 and they stated that it has been 5 weeks and a decision should have been made and that this claim need to be taking care of. already submitted 5 payment request I’m just hoping that everything goes in my favor been a big hassle dealing with this.

    1. I can understand your frustration. Please be patient and look forward to a positive response. If they deny, you can file an appeal for further scrutiny of your claim.

  4. I am currently working, but have to constantly miss work due to my husband’s illness. If I voluntarily quit, can I collect unemployment?

    1. You can be eligible to draw Unemployment Compensation if you continue to look for jobs after being laid off.

      With regard to the YMCA, please call the Unemployment Office in your state for further details.

  5. I am a Military Spouse. I have been working my whole life, but every time we move I lose my job. I held a position overseas ( GS ) now for 4 years and my employer has paid all my dues, tax etc. We are now moving to TX and I am again out of a job. I have been applying for 4-5 job postings a day but they require me to be present and have a local address before they would even consider me for a position. My question is..Can I file for unemployment once we arrive and collect unemployment until I find a job ? I didn’t get laid off or fired, I had to resign do to Permanent Change of Station. Thank you for helping me with this question. It is greatly appreciated.

    1. As a military spouse, you can be eligible to claim and receive Unemployment Compensation. Please go ahead and consider applying from the current state of residence.

  6. I initially filed for unemployment in November 2015, maximum amount was granted. On January 2016 I was appointed to a county public official position. I stopped claiming unemployment benefits as i was getting compensation. The appointment will end on General Election Day (11/8/16) with the election of an official. Can I resume my benefit requests? Will my salary as appointed public official count as wages and be counted for future Unemployment Insurance benefits?

    1. Yes, you can be eligible to claim the weeks left (if any).

      Please call the Unemployment Office in your state to ascertain the mechanics and to determine the wage inclusion.

  7. Just to add to my comment I do work in Virginia pt … I am trying to ffind a job before moving there without a job or income if they decided to not approve it

  8. Last year I was asked to start working only part time because we do not have enough work. My family is loosing around $800 a month with my cut hours. A friend mentioned to me that he was filing “partial unemployment”. My question is can I file & backdate to get the money since I did not know this was an option? And if so HOW do I do that?

  9. When you say exhaust the benefits do you mean the total amount on the initial letter sent out? Or by the quarter? Ex: total benefit amount $20,000 and for the initial payout $6000 does it expire at $6000 or is it not until you reach the $2000 mark?

    1. It means the entire money assigned to you being claimed on a weekly basis.

      You may call the Claims Center for further confirmation.

  10. I just started going to lonestar full time with the help of the workforce an have been working part time since feb.I am still looking for full time work and doing the 3 job rule every week. My week is full going to school in the morning and working in the afternoon everyday. will i lose my benefits with the schedule i have. One of the questions was asked on the benefits page was if you are offered a job will you quit school don’t know on how to answer this because i want to finish this classes to get a better job. No i don’t want to quit school the workforce help me get.

    1. If not lose, it will have an impact on the current benefits.

      Please call the Unemployment Office for further details.

    1. Please report your new job by calling the claims center on the phone numbers provided.

      The new job will have a say when in the benefits received.

  11. I am a school teacher for a private magnet school in Texas, where I have been for 2 years. I was just informed that my contract will not be renewed. I also work two days a month at Wal Mart. Am I eligible for unemployment?

    1. Contract workers are generally not eligible for UI benefits.

      Please call the Unemployment Office in your state for further information.

    1. You will not be eligible since unemployment insurance is only extended to those who become unemployed due to involuntary reasons.

  12. CEO advised I would be terminated, but VP-HR said to resign so on reference checks it would reflect reigned, not terminated. As the HR person for that facility, went ahead and resigned-for my future HR career. Reasons given were not substantiated during investigation, but still told to resign or be terminated. Can I apply for unemployment?

    1. You will not be eligible since unemployment insurance is only extended to those who become unemployed due to involuntary reasons. Resignation is considered voluntary.

  13. My wife is taking care of her dad that lives with us and unfortunately he had an health issue. He will be in the hospital for about a month. She gets paid to take care of him. Can she get unemployment for the time he is in the hospital?

  14. I have been self-employed for several years and have not taken a paycheck since 2013. Due to the decline in my business, I will be closing it by mid December, 2015. Can I then apply for unemployment?

    1. Unemployment Benefits are only available to the salaried class.

      Please lookout for other forms of benefits that suits your background.

  15. I moved from out of state in hopes of finding a better job, but continued to receive vacation time that was save up. my vacation time has run out and I have not been able to find work. Will I be able to receive unemployment benefits

    1. Depends from state to state. I guess, you should be able apply as long as it was involuntary separation from the job.

      Please check with the labor authorities in your state.

  16. I was employed full-time in my career job from 2010-2012. I was then laid off when health issues prevented me from working without accommodations. I filed an EEOC complaint, which was denied. My employer sent a letter stating they had no positions available which I could perform given my disability and the accommodations required (thus, laying me off).

    I have taken a couple part-time jobs unrelated to my career as I’ve been looking for work in my field which will accommodate my disability (which is covered by the ADA). Am I eligible to receive unemployment benefits based on my full-time salary and job in 2010-2012? I understand that the wages I earned from my part-time work will be subtracted from my benefit amount, if approved.

    Will Texas pre-date my eligibility and calculate benefits upon my last full-time employment, or did my decision to take the part-time work remove my full-time wages as a factor in determining my potential benefit amount?

  17. I was a contractor for 3 years and paid my own federal self-employment taxes. Is there any way I’m eligible for unemployment benefits? Any suggestions?

  18. I am employeed seasonally part time. I will be laid off during the summer but will return in the fall. I barely made the 2200.00 required to qualify but can not afford to not earn money and can not find summer seasonal job for one and a half months. Most people want longevity.Do I qualify?

  19. I am moving to Georgia from Texas because of major adolescent issues with my daughter. My employer does not have a facility within the city I am relocating too. I plan on giving my two week’s resignation very soon. Will I be able to qualify for unemployment benefits after quitting and moving to Georgia ?

    1. UI benefits are usually extended to those who become unemployed involuntarily.

      Looks like you have a genuine issue.I suggest that you do consider applying for UI benefits from the state where you were employed last until you fine a suitable job.

  20. My employer was in Texas and I worked out of a Texas office for 20 months. I had an apartment while I worked in Texas during the work week. I was laid off, so I gave up my apartment and moved back to my permanent address in Arkansas. My employer had my address as my Texas location, and paid in to Texas. Do I file with Texas or Arkansas for unemployment since I know live in Arkansas? thanks in advance.

    1. Please consider filing from Texas as your employment was based there.As you rightly pointed out,the employer has paid into the state of Texas.

  21. I had to quit my employment @ a the county after 2 years for personal reasons. I had a job already lined up for me w/the same amount of pay and the same hours, but after two weeks of being employed the boss told me he had to let me go because the company was being audited and he would not be able to afford me, I only worked 2 weeks! now my question is, would I qualify for unemployement benefits in Texas?

  22. I recently resigned my position in Texas to move. I moved due to my elderly mother needing some support this winter. My sister lives neaH however at them time was ready to accept a higher paying position requiring her to relocate. As life will have it, after I resigned my position and moved, she declined the offer. So now I’m in NM and so I applied for UE. I was ineligible/disqualified because I “quit” my job. I found me a job 2 1/2 weeks after I applied for UE. It’s lower pay but I’m ok with it because they are willing to work with me and letting me work a year. I asked my employer if I can go LWOP but was told it would be to long of a leave. I also am eligible to return which I plan to do after a June. I may appealed. Any thoughts on this?

  23. I have worked my whole life in Texas. I recently moved to another state and had to turn in my resignation due to my employer not having offices in new state, and not allowing remote employment. My new state will not let me apply since I did not work here. I applied in Texas after looking in new state for 3 months with no success. Texas says I have to register with Tx Workforce to look for employment but I no longer live there…any advice

    1. I previously lived in Texas lost my job due to layoff I currently receive benefits from Texas as well as live in Virginia. I’m needing to relocate to Chesapeake va due to I’m about to marry my fiancĂ© is retired navy . I have been looking traveling back and forth for 2 months now filling out apps left and right 30-40 to be exact as well as online . I have had two interviews my question is can I go to my soon to be if we’re about to get married and still receive my benefits? I called the unemployment off ice she stated that my benefits would be on hold until determination but have you heard of any cases of such as my situation

  24. I am currently on unemployment from texas. I have an old workman’s comp case from Florida that the insurance company wants to settle–and yes I was cleared to work a long time ago. If I accept a settlement, will that take away from my UI benefits?

      1. It took me three days to finally get through, then they told me they would not give me an answer in advance. They said I would have to collect the settlement, report it and then they would let me know. I asked for the supervisor and was given the same answer. No one would tell me the rules other than to say it was a case by case decision. I would think the guidelines would be written somewhere but they would not budge.

        1. You can research your issue at the official website for Texas unemployment. BUT “case by case” is a very accurate description. A seemingly insignificant detail can change the whole outcome. You can also research court decisions on “grey” areas. For example, suitable employment is defined differently by each state.

        2. I did research the website but couldn’t find anything. I was lucky enough to get hold of an attorney who used to be an administrative law judge for unemployment cases. he told me as long as the settlement was for medical and not for any income I was fine.

  25. Just changed place of living from The Woodlands to Austin Texas, I’ve been trying desperately to find a job for this first week due that college is starting soon and need to pay rent of apartment and college fines, till I find a job I am currently almost in cero with many debts coming their way. I’ve worked within the state of Texas for about two years and I had to quit my last job due to some security issues and change of cities, thanks.

    1. You need to contact Texas unemployment office right away. If you are a full time student such that you are unable to work, you may be ineligible when school starts. In the meantime you may qualify and be eligible to receive some benefits. Call the local office.

    1. This is not the unemployment office. It is a public website so I removed your phone number. Please call your local unemployment office.

  26. I worked for a year at a secretarial job that paid me by company check. It did not take out social security or any other taxes. I also did not receive a 1099 for last year. But i can get copies of the company checks I deposited into my bank account that prove I received the money weekly. Can I apply for unemployment benefits?

    1. If your employer has not paid any taxes towards employment fund, you have not worked under covered employment. This will leave you ineligible for unemployment compensation.

  27. I work overseas as a contractor in Afghanistan. I will be leaving my job after being employeed for a year and a half due to the hostile area. Will I be entitiled to unemployment.

    1. Hi Debra,

      If a person quits job due to hostile environment, they are mostly eligible for UC. It is better to let the company know about the inconveniences and get a better position. You will have to keep a record of your efforts as later the burden of proof will be on you to let the unemployment office know your worthiness. Please do not consider this a legal answer. Each case is different hence the eligibility determination changes as well.

  28. It’s been two weeks I am unemployeed but only filed now.
    Online I was able to file for this week but I can’t seem to file for previous week.
    How do I file for previous week’s unemployment?
    Thanks,
    Gina

      1. You could call unemployment and ask them to back date the claim. They do not have to. To have it considered you will have to answer a few more questions. If you do not try or do not succeed, consider this – 1 week does not make a huge difference – your claim year ends 1 week later than it would have and if you are still unemployed, you may really need that week then.

  29. Employer in Ft. Worth; full time $11.00 has advised that my friend will be let go as soon as they hire someone else. However, they are trying to “offer” him a position in Austin for $8.00, telling him if he does not accept the transfer he will have quit and not be eligible for unemployment. This makes no sense to me and I can’t see how that could be legal

  30. I’ll be leaving my job and attending UTI in Houston on the post 9/11 Gi Bill. I know it’s a state by state basis so I’m asking if I qualify for unemployment benefits while using post 9/11 Gi Bill.

  31. I am being discharged from my employment on March 4, 2013 effective @ 5:00 p.m. Can I apply for unemployment prior to that date

  32. MY BENEFITS GOT TERMINATED DUE TO ME QUITTING MY PART TIME JOB AS A HOME HEALTH PROVIDER, BECAUSE I WAS WORKING 3 HOURS A DAY AND DID NOT AGREE TO SPLITTING THOSE HOURS TO 1 HOUR IN THE MORNING AND 2 IN THE AFTERNOON. I USE PUBLIC TRANSPORTATION AS MY ONLY WAY TO GET TO WORK. ONE POINT I WOULD LIKE TO ADD IS THE AREA WHERE I WORK TURNS HOSTILE AT NIGHT.

  33. I had worked for Southwest Voter Registration Education Project for several years until I took a leave to get my MPA through a fellowship. Prior to leaving SVREP, I discussed with my boss the possibility of returning once I finished my program. She said yes, they would have me back. Unfortunately, after the 14mos MPA fellowship, SVREP did not have the funds to hire me back at my old pay. I took a temp lower paying task within the organization which was for 9/17-9/28/2012. Am I eligible to file for unemployment, if not, what are my options?
    Thank you, Veronica Hawkins 210.204.9169 cell.

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