Texas Unemployment Office Locations
The Texas Workforce Commission, 28 Workforce Development Boards and their service contractors work together to provide workforce solutions for Texans. Workforce Solutions offices are located throughout Texas to serve you.
To locate the services nearest you, enter your five-digit ZIP Code and select a service type.
Below mentioned are some of the Workforce Solutions Offices:
| City | Center Name | Address | ZIP | Phone | Hours | WDA | WSO |
| Abilene | WF SOL WCT ABILENE | 400 OAK ST | 796021520 | 3257954200 | M-F 8A-5PM | 9 | 730 |
| Alice | WF SOL OF CSTL BEND-ALICE | 601 E MAIN ST FL 3 | 783324975 | 3616680167 | M-F 8A-5PM | 22 | 308 |
| Alpine | WF SOL ALPINE OFFICE | 500 W AVENUE H BOX 8 | 79830 | 4328379800 | M-F 8A-5PM | 10 | 1136 |
| Amarillo | WF SOLUTIONS PANHANDLE | 1206 W 7TH AVE | 791012006 | 8063725521 | M-F 8A-5PM | 1 | 601 |
| Arlington | WF SOL TARRANT CTY ARLINGT | 140 W MITCHELL ST | 760101801 | 8178044200 | M-F 8A-5PM | 5 | 936 |
| Athens | WF SOL ETX ATHENS | 205 N MURCHISON STE | 101 757512110 | 9036773521 | M-F 8AM-5PM | 8 | 1066 |
| Austin | WF SOLUTIONS CAREER CENTER | 3401 WEBBERVILLE RD BLDG 1000 | 787023004 | 5122235400 | M-F 8A-5PM | 14 | 123 |
| Austin | WF SOL CAPITAL AREA CC | 6505 BURLESON RD | 78744 | 5123814200 | M-F 8A-5PM | 14 | 125 |
| Austin | WF SOLUTIONS CAREER CENTER | 6505 AIRPORT BLVD STE 101 | 787523627 | 5124549675 | M-W 7:30-6:30TH-F 8A-5PM | 14 | 129 |
I recently ran out of unemployment benefits. When I called the TWC I was told that I did not have any extended benefits. How do I found out about getting extended benefits?
Kevin,
The E.U.C(Emergency Unemployment Compensation) remains expired. There is no extension available. Please inquire further with the labor authorities in your state by calling them.
I still have an open claim and just got let go. Reason I am not a good fit one week before my 90 day probation. How can I reopen my claim?
Mary,
Please call the Unemployment Office on the phone numbers provided for further instructions.
I was just laid off and the system keeps rejecting me access to sign up for UI. I try calling and all day it says the volume is too high. Who can I contact to reset my access rights to apply.
Debbie,
Please visit the official website and explore options. Also let us know the “error message” when you make an application.
HELP! I have been locked out of the system. I have been trying to call the office and their phones are not being answered. I am two weeks overdue for my last check, because I was not able to enter the system. Then, when it was working, it was “under maintenance.” Now, because I could not report my work seeking efforts, I am locked out!!!! I have been going to school, have had many interviews, and have never stopped looking for work! HELP how do I reach someone?
Doreen,
If the phone lines are busy, please try the online (internet) claims system for hassle free management of claims. Here is the link – http://www.twc.state.tx.us/jobseekers/unemployment-benefits-services
Currently on unemployment. Took job as school bus driver. This is classified as part time job. I just request my current payment and declared earnings as required. I haven’t gotten paid though and won’t until September 15th. Will I be eligible for my unemployment until the first paycheck?
Angela,
I am guessing you should be. Please call the Claims Center for clarification.
When I call the 800-939-6631 # I always get “due to the call volume we can’t answer your call at this time”. I call 20 times a day… If I try to apply for unemployment online it says I must call due to my last work day was July 29 2016 which is more than a year. Should I just put Aug 1 2016 as my last work date online so that I can start my new claim?
Mike,
Firstly, UI benefits are only provided to those who’ve had employment and earnings in the last 4-5 calendar quarters. If you’re trying to apply, you can also do so on the official website of the Unemployment Agency.
MY BOYFRIEND IS LAID OFF ALMOST 3 MONTHS DUE TO LACK OF WORK. HE CAN’T GET THRU TO UNEMPLOYEMENT BECAUSE THE PHONE LINE IS ALWAYS, ALWAYS, BUSY DUE TO HIGH VOLUME. HE CAN’T GO ON LINE BECAUSE HE USE TO LIVE IN ANOTHER STATE. WHICH HAS BEEN OVER A YEAR AGO. HOW CAN HE APPLY FOR UNEMPLOYEMENT? PLEASE ADVISE.
THANK YOU
Jessica,
Your boyfriend can apply for and manage claims on the internet without human intervention. Please share the link below.
http://www.twc.state.tx.us/jobseekers/unemployment-benefits-services
I took a contract job and stopped filing for unemployment. Now that this job is ending, can I just start filing for unemployment again as part of my last claim?
Contract jobs are generally not eligible. Please call the Unemployment Office for further details.
does my severance package effect my UI
Yes, it does. You will be able to apply for UI benefits after the payout is over.
I was an Operations Supervisor at a Staples. I was closing the store and accidently left the key to the store in the Copy and Print Kiosk. The key was recovered by the District Manager that same night, and no harm was done, but the company deemed it a safety violation and terminated me. Am I eligible to receive unemployment benefits?
Well, this is a sensitive case. Generally, UI benefits are only available to those who lose their job due to involuntary reasons.
Please call the Unemployment Office in your state to check eligibility and apply accordingly.
I need to quit my job. It does not pay what I was told it would pay, i was offered a management position and continue to do management type work even though I refused the position because they could not compensate me for the added responsibilities. Last but not least, i am in constant pain from the physical demands. Does unemployment consider these legitimate reasons to quit?
To an extent, they can be considered.
You may speak further with the Unemployment Office in your state to confirm eligibility.