Texas Unemployment Contact Information

Texas Unemployment Contact Information

Texas Unemployment Phone Numbers and Office Locations

Texas residents who are receiving unemployment insurance benefits have several options when it comes to reaching out for help.

There are several ways to contact the Texas unemployment office about your benefits. In order to speak with a customer service agent, call the unemployment benefits Tele-center at 1-800-939-6631. Business hours are 7:00 a.m. to 7:00 p.m. Central time, 7 days a week.

Or, choose from a Texas unemployment phone number below. Depending on the specific need, unemployed Texans have several options for reaching the Texas Workforce Commission by phone.

Texas Unemployment Phone Numbers

Here are the most commonly dialed numbers:

  • TWC customer relations: 800-628-5115
  • Tele-Center, CSR Help Line – 800-939-6631 (All days, 7 a.m. to 7 p.m.)
  • Tele-Serv, Automated Phone – 800-558-8321
  • Debit Card Help: ReliaCard customer service – 800-657-6343
  • Overpayments: 512-936-3338
  • Labor market data: 866-938-4444
  • Vocational rehabilitation: 800-628-5115
  • Technical support: 800-939-6631
  • Fraud reporting hotline: 800-252-3642
  • Appeals: 512-463-2807
  • Appeals Fax: 512-463-8011
  • Tax services: 800-832-9394 (option 1) or 512-463-2699

Unemployment Discrimination Complaints

  • TWC Civil Rights Division – 888-452-4778
  • Equal Opportunity and Compliance – 512-463-2400
  • U.S Equal Employment Opportunity Commission – 800-669-4000
  • TTY – 800-669-6820
  • Fraud and Program Abuse Reporting – 800-252-3642
  • Hearing Impaired Dial for RelayTexas – 711

More Texas Unemployment Contact Information

When it comes to contacting your local Texas unemployment office, job seekers have several options, depending on what kind of specific assistance they need. Most offices have a standard operating timeframe of 8 a.m. to 5 p.m., but many services also are available online 24 hours a day, seven days a week.

Below is a general summary of some of the most commonly contacted Texas unemployment services:

General feedback

For general concerns or feedback about the Texas Workforce Commission, you can reach out to the TWC Customer Relations line at 800-628-5115. If you’d prefer to email, you can send feedback to ombudsman@twc.texas.gov.

You also may mail any correspondence to:

Texas Workforce Commission
P.O. Box 149137
Austin, Texas 78714-9137

If you’d like to make an in-person visit, you can visit a TWC office from the list below.

Issues with online system

If you have trouble with your online TWC account, you may contact TWC’s technical support for unemployment benefits services at 800-939-6631. If your technical issue is related to unemployment tax services, you may reach out to tech support for that business unit by emailing TaxUTRaccesshelp@twc.texas.gov. And for technical concerns related specifically to WorkInTexas.com, job seekers may reach out for technical support through the portal itself.

Labor market information

If you’d like to request labor market information from the TWC, you may do so by calling 866-938-4444 or emailing lmci.users@twc.texas.gov. Job seekers also may visit the Labor Market and Career Information website for a wealth of up-to-date information regarding wage data, career planning tools, and labor market statistics that may be useful as you look for work.

Overpayments

If you’ve received an overpayment on your unemployment insurance benefits, you can direct any questions about repayment, request a change to your payment schedule, or check the balance of an overpayment by calling 512-936-3338 or emailing special.colloverpay@twc.texas.gov.

Tax services

For help with general unemployment tax questions and information, you can dial 800-832-9394 (option 1) or 512-463-2699. You also may send inquiries to tax@twc.texas.gov. In addition, the TWC website contains additional information regarding particular unemployment tax departments and their respective contact information.

Appeals

If you need help appealing a denied claim or checking the status of an appeal already filed, you may reach out to the TWC appeals department at 512-463-2807 or appeals@twc.texas.gov. In addition, you may reach the Appeal Tribunal at 512-463-2807 or appeals.status@twc.texas.gov, and you may follow up on commission appeals by calling 800-432-4218 or emailing commission.appeals@twc.texas.gov.

Vocational rehabilitation

To speak with a customer representative about available vocational rehabilitation programs, job seekers may contact Vocational Rehabilitation Services at 800-628-5115 – make sure to select option 3. You also may send general questions via email to vr.office.locator@twc.texas.gov.

Fraud

If you suspect someone of Texas unemployment fraud, it’s important to make a report as soon as possible. You may do so using the TWC’s online form. Or you may call the TWC’s fraud hotline at 800-252-3642. This hotline is open 24 hours per day, seven days per week, and it will allow you to make an anonymous report. If anonymity is not a concern, you can also share information about unemployment insurance fraud by emailing twc.fraud@twc.texas.gov.

What You Need When You Contact Texas Unemployment

Make sure you’re prepared when you contact your nearest Texas unemployment office about your benefits. To best help you, your workforce development representative will need to collect some of your claim information. For example, make sure you have handy the name and contact information associated with your most recent employer, along with the first and last dates you worked for them. These dates should be specific, including month, day, and year.

If you worked during the week in which you’re contacting Texas unemployment, make sure you know your number of hours worked, along with the pay rate and total amount you earned in wages. You may also need to report the income/pay rate associated with your last work position. If you are not a U.S. citizen or national, you’ll need your Alien Registration Number, and you’ll also need a valid Texas Driver License number or Texas Identification Card number.

Take the time and effort to collect all of these items before reaching out to your Texas unemployment office. When you are prepared, the process goes much smoother and more quickly, and you’re able to get the results you need.

Texas Unemployment Office Locations

You have several choices when it comes to visiting a Texas unemployment office. The state of Texas operates 28 workforce development boards that oversee a total of 180 unemployment offices across the state. Texas workforce development boards are composed of community leaders and community workforce partners who are appointed by government officials and charged with developing and implementing workforce programs and services in their respective areas.

The Texas Workforce Commission employs many customer service representatives and other experts who can help answer questions about your claim and guide job seekers in the right direction on just about any aspect of their Texas unemployment benefits. By visiting a Texas unemployment office, you can speak personally with trained staff, access a wide variety of resources and job training programs, and get assistance exploring potential job opportunities.

The Texas Workforce Commission, 28 Workforce Development Boards and their service contractors work together to provide workforce solutions for Texans. Workforce Solutions offices are located throughout Texas to serve you. Select the nearest Texas unemployment office from the list below.

Name

Location

Phone

Center Hours

Texas Unemployment Office West Central - Abilene

500 Chestnut St. Suite 1100 Abilene, TX 79602-1520

325-795-4200

Mon-Friday, 8:00 am to 5:00pm

Texas Unemployment Office Coastal Bend - Alice

704 Coyote Trail Alice, TX 78332

361-668-0167 or 1-800-388-5813

Monday - Friday, 8:00am-5:00pm

Texas Unemployment Office Borderplex

710 E Holland Ave Suite 2 Alpine, TX 79830

432-837-9800

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office Panhandle - Amarillo

3120 Eddy Street Amarillo, TX 79101

806-372-5521

M-F 8:00am - 5:00pm

Arlington Workforce Center - Unemployment Office for Tarrant County

140 West Mitchell Street Arlington, TX 76010

817-804-4200

Monday - Friday 8:00am to 5:00pm

Unemployment Office East Texas - Athens

205 N Murchison Suite 101 Athens, TX 75751-2110

903-677-3521

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office Capital Area - East

3401 Webberville Road ACC Eastview Campus, Bldg. 1000 Austin, TX 78702-3004

512-223-5400

Monday - Friday 8:00 a.m - 5:00 p.m

Texas Unemployment Office Capital Area - North

9001 North Interstate Highway 35 # 110A Austin, TX 78753

512-454-9675

Monday - Friday: 8:00 AM - 5:00 PM

Texas Unemployment Office Capital Area - South

6505 Burleson Road Austin, TX 78744

512-381-4200

Monday - Friday, 8:00 a.m - 5:00 p.m

Texas Unemployment Office Alamo - Bandera

702 Buck Creek Bandera, TX 78003

830-257-3171

Mon - Wed 9am-12pm and 1pm-4pm; closed 12pm-1pm for lunch

Texas Unemployment Office - Bastrop County

53 Loop 150 West Bastrop, TX 78602-9662

512-218-2302

Monday - Friday, 8:00AM-5:00PM

Texas Unemployment Office - Bay City

3501 Avenue F Bay City, TX 77414

979-245-4808

Monday thru Friday, 8:00 a.m. - 5:00 p.m.

Texas Unemployment Office - Baytown

4308 Garth Road Suite B Baytown, TX 77521

281-837-0079

M-F 8am-5pm

Texas Unemployment Office Southeast Texas

510 Park Street Beaumont, TX 77701-2248

409-839-8045 Ext. 3222

Monday - Friday 8am - 5pm

Texas Unemployment Office Coastal Bend - Beeville

3800 Charco Road Coastal Bend College Library Beeville, TX 78102

361-358-8941

Monday- Friday 8:00am-5:00pm

Texas Unemployment Office Permian Basin Big Spring

1001 Birdwell Lane Howard College, Warren Center Suite 106 Big Spring, TX 79720

432-263-8373

Monday - Friday, 8:00am-5:00pm (Closed 12pm-1pm for Lunch)

Texas Unemployment Office Alamo - Boerne

124 E. Bandera Suite 401 Boerne, TX 78006

830-249-9229

Monday - Friday 8:00am - 12:00pm and 1:00pm - 5:00pm (closed 12pm-1pm for lunch)

Texas Unemployment Office Texoma

1205 B East Sam Rayburn Drive Bonham, TX 75418

903-640-0222 Ext: 301

Monday - Friday, 8:00am-5:00pm

WorkForce Solutions - Bowie

800 Highway 59 North Suite A Bowie, TX 76230-3603

940-872-2424

Monday - Thursday 8:00am-5:00pm; Friday 8:45am-5:00pm

WorkForce Solutions Washington County

97 Duprie Drive Brenham, TX 77833-5714

979-836-9997 Ext: 3633

Mon through Fri 5:00pm

Texas Unemployment Office - South Plains Brownfield

1321 B Tahoka Road Brownfield, TX 79316

806-637-1223

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office of West Central Texas

2202 Highway 377 South Brownwood, TX 76801-3912

325-646-1591

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office Brazos Valley - Bryan

3991 East 29th Street PO Box 4128 Bryan, TX 77805-4128

979-595-2800, ext. 2019

Mon through Fri 8am-5pm

WorkForce Solutions - Rural Capital Area

1001 West Buchanan Drive Suite 1 Burnet, TX 78611-2324

512-756-6769

Monday - Friday, 8:00am -5:00pm

WorkForce Solutions - Burleson County

100 1/2 S Echols Suite C Caldwell, TX 77836

979-567-1570

Mon through Fri 5:00pm -

Texas Unemployment Office - Middle Rio Grande

307 West Nopal Street Box 1199 Carrizo Springs, TX 78834

830-876-3533

Monday - Friday, 8:00AM-5:00PM

Texas Unemployment Office - Shelby County

145 Catco Drive PO Box 1371 Center, TX 75935

936-598-2468 or 800-256-9095

Monday - Friday, 8:00am-12:00pm; 1:00pm-5:00pm

WorkForce Solutions-Leon County

204 East Saint Mary`s Street PO Box 566 Centerville, TX 75833

903-536-4243, 1-800-386-7200 Ext: 3661

Monday -Friday 8:00-5PM

Unemployment Office for North Central Texas

202 Hyde Park Suite 200 Cleburne, TX 76033-8772

817-641-6201

Monday- Friday, 8:00am - 5:00pm

Texas Unemployment Office - Columbus

104 B Shult Drive Columbus, TX 78934

979-732-3299

Monday - Friday 8:00am-5:00pm

Texas Unemployment Office - Conroe

2018A IH 45 North Conroe, TX 77301

936-441-0037

Monday - Friday, 8:00AM-5:00PM

Unemployment Office Coastal Bend - Corpus Christi

520 North Staples Corpus Christi, TX 78401

361-882-7491

M-F 8am-5pm

Texas Unemployment Office Coastal Bend - Sunrise

5858 South Padre Island Drive Suite 1 Corpus Christi, TX 78412

361-882-7491

M-F 8a-5p

Unemployment Office for North Central Texas - Corsicana

720 North Beaton Street Corsicana, TX 75110

903-874-8276

Monday - Friday , 8:00am -5:00pm

Texas Unemployment Office - Middle Rio Grande

707 Buckley Street Cotulla, TX 78014-2538

830-879-3053

Monday - Friday 8am-5pm

Houston County WorkForce Solutions

1505 South 4th Street Crockett, TX 75835

936-544-7859

Monday - Friday, 8am-5pm Closed 12-1 for Lunch

WorkForce Solutions Houston County

1505 S. 4th Street Crockett, TX 75835

936-544-7859

Mon- Fri, 8:00 AM - 5:00 PM, Closed 12:00 PM-1:00 PM for Lunch

Texas Unemployment Office - Middle Rio Grande

321 North First Ave Crystal City, TX 78839

830-374-2308

M-F 8:00am-5:00pm

Texas Unemployment Office Golden Crescent

1137 N Esplanade Cuero, TX 77954-0348

361-277-8870

Monday - Friday, 8:00AM- 5:00PM

The Opportunity Workforce Center

1610 S Malcolm X Boulevard Suite 201 Dallas, TX 75226

469-802-1800

M-F 8a-5p

Texas Unemployment Office Greater Dallas - Redbird

3560 W. Camp Wisdom Rd Suite 110 Dallas, TX 75237

972-709-5377

M-F 8am-5pm

Texas Unemployment Office Preston at Alpha

5955 Alpha Road Dallas, TX 75240

972-388-5600

8am - 5pm M-F

Texas Unemployment Office - Middle Rio Grande

1601 Veterans Blvd. Suite 1 Del Rio, TX 78840

830-774-4741

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office Texoma

2415 S Austin Ave Suite 105 Denison, TX 75020-7742

903-463-9997

M-F 8:00am - 5:00pm

Unemployment Office for North Central Texas - Denton

5800 I-35 N Suite #100 Denton, TX 76207

940-323-4391

Monday - Friday 8am-5pm

Texas Unemployment Office - Middle Rio Grande

1200 Ferry Street Eagle Pass, TX 78852

830-773-1191

M-F 8am-5pm

Texas Unemployment Office - North Hidalgo

2719 W. University Drive Edinburg, TX 78539

956-380-0008

Monday - Friday 8:00am to 5:00pm

Texas Unemployment Office Golden Crescent

903 South Wells Street Edna, TX 77957

361-782-7526

M-F 8a-5p

Texas Unemployment Office Borderplex Northeast - Dyer

8941 Dyer St. El Paso, TX 79904

915-887-2600

Monday - Friday, 7:00am-6:00pm

Texas Unemployment Office Borderplex-North Loop

8825 North Loop STE 122 El Paso, TX 79907

915-887-2600

Monday - Friday, 7:00am-6:00pm; Saturday 8:00am-12:00pm

Texas Unemployment Office Coastal Bend - Falfurrias

1200 East Highway 285 Falfurrias, TX 78355

361-592-1006

Appointment Only

Texas Unemployment Office Alamo - Floresville

1106 10th Street Suite C, on Hwy. 181 (aka 10th St.) Floresville, TX 78114-2110

830-393-0405

Monday - Friday, 8:00 a.m. - 5:00 p.m.

South Plains Community Action

701 East Lee Street Floydada, TX 79235

806-983-3134

Monday - Friday 8:00am-5:00pm

Texas Unemployment Office Permian Basin - Fort Stockton

461 South Hwy. 285 Suite 104 Fort Stockton, TX 79735-5620

432-336-6382

Monday - Friday 8:00am-5:00pm; closed 12:00pm-1:00pm

Alliance Workforce Center Fort Worth, Texas

2421 Westport Parkway, Suite 200 Fort Worth, TX 76177

817.413.4000

Monday -Friday8:00am-5:00pm

Central Workforce Center Fort Worth, Texas 76111

1515 S. Sylvania Avenue Fort Worth, TX 76111

817.413.4000

Monday-Friday 8:00am-5:00pm

Texas Unemployment Office for Tarrant County

1400 Circle Drive Fort Worth, TX 76119

817-531-5670

M-F 8am-5pm

Texas Unemployment Office Alamo - Fredericksburg

2818 E US-290 Fredericksburg, TX 78624

830-257-3171

Tues 9:00a.m. - 4:00p.m., closed 12:00p.m-1:00p.m. for lunch;

Texas Unemployment Office Borderplex - Ft. Bliss Center temporarily closed

Bldg 503 B Ricker Road Basement room2 Ft. Bliss, TX 79906

(915) 887-2600

Temporarily Closed: Monday - Friday 7:30am -4:30pm

Texas Unemployment Office Texoma

1311 N Grand Avenue Suite 200 Gainesville, TX 76240-3522

940-665-1121

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office Greater Dallas

217 N 10th Street Garland, TX 75040

972-276-8361

Monday - Friday, 8:00AM - 5:00PM

Texas Unemployment Office - Lee County

234 West Austin Giddings, TX 78942

979-542-1740

Monday - Friday, 8am-5pm

Texas Unemployment Office Golden Crescent

329 W Franklin Street Goliad, TX 77963-4214

361-645-2703 ext. 2800

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office Golden Crescent

1617 East Sarah DeWitt Drive Gonzales, TX 78629-3568

830-672-2146

Monday - Friday, 8:00am - 5:00pm

Unemployment Office North Texas - Graham

924 Cherry Street Graham, TX 76450

940-549-6363

Monday - Thursday 8:00am-5:00pm; Friday 8:45am-5:00pm

Unemployment Office for North Central Texas - Granbury

1030 East Highway 377 Suite 202 Granbury, TX 76048

817-573-4282

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office Greater Dallas - Grand Prairie

801 South State Highway 161 Suite 500 Grand Prairie, TX 75051

972-264-5881

Monday thru Friday 8:00 to 5:00

Texas Unemployment Office for North Central Texas

2500 Stonewall Street Suite 201 Greenville, TX 75401-4212

903-454-9350

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office - Cameron

601 East Harrison Street Harlingen, TX 78550-9147

956-423-9266

Monday - Friday, 8:00am - 5:00pm

WorkForce Solutions - Robertson County

303 Post Oak Street Hearne, TX 77859-2556

979-279-0940, 1-800-386-7200 Ext:3646

Mon through Fri 5:00pm

Unemployment Office South Texas- Hebronville

Jim Hogg Public Library 210 N. Smith Hebbronville, TX 78361

361-231-7071

Monday - Friday, 8:00am-5:00pm

Texas Unemployment Office - Waller

640 10th Street Suite D Hempstead, TX 77445

979-826-0653

Monday - Friday, 8:00am - 5:00pm

Hill County Texas Unemployment Office Center

233 East Elm Street Hillsboro, TX 76645-3322

254-582-8588

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office Alamo - Hondo

402 Carter Road Inside South Texas Regional Training Center Hondo, TX 78861-1775

830-426-8111 ext.2500

Monday - Friday, 8:00 a.m. - 5:00 p.m.

Texas Unemployment Office Borderplex - Horizon City

13998 Horizon Blvd. Horizon City, TX 79928

915-887-2944

Monday - Friday 8:00am-5:00pm

Texas Unemployment Office - Astrodome

9315 Stella Link Road Houston, TX 77025-4012

713-661-3220

M-F 8am-5pm

Texas Unemployment Office - Clear Lake

1300a Bay Area Blvd Suite 133 Houston, TX 77058

346-230-7018

M-F 8am-5pm

Texas Unemployment Office - Cypress Station

70 FM 1960 West Suite A Houston, TX 77090

281-891-2850

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office - Northshore Center temporarily closed

14355 East Wallisville Road Houston, TX 77049

281-458-1155

Monday - Friday: 8:00am-5:00pm

Texas Unemployment Office - Southwest

13625 Beechnut St. Houston, TX 77083

281-564-2660

Monday - Friday, 8am-5pm

Texas Unemployment Office - Westheimer

8373 Westheimer Houston, TX 77063-2703

713-953-9211

8am - 5pm M-F

Texas Unemployment Office - Willowbrook

17725 Tomball Pkwy Houston, TX 77064

281-807-9462

Monday - Friday, 8:00AM-5:00PM

Texas Unemployment Office - Humble

9668 FM1960 Bypass Road W Humble, TX 77338-4040

281-446-4837

Monday - Friday, 8am-5pm

Texas Unemployment Office - Huntsville

291A Interstate 45 South Suite A Huntsville, TX 77340

936-755-7200

M-F 8a-5p

Texas Unemployment Office - Irving

2520 West Irving Blvd Suite 100 Irving, TX 75061-4232

972-573-3500

M-F 8am-5pm

WorkForce Solutions - Jasper County

799 West Gibson Suite 300 Jasper, TX 75951-4544

409-384-9031

Monday - Friday, 8:00am-5:00pm

Texas Unemployment Office - Katy

24025 Katy Freeway Suite D Katy, TX 77494

281-644-1030

M-F 8:00am-5:00pm

Texas Unemployment Office Alamo - Kenedy

491 North Sunset Strip Suite 107 Kenedy, TX 78119-2051

830-583-3332

Monday - Friday, 8:00 a.m. - 5:00 p.m.

Texas Unemployment Office Alamo - Kerrville

1700 Sidney Baker Street Suite 500 Kerrville, TX 78028

830-257-3171

Monday - Friday 8am - 5pm (closed 12PM to 1:30PM for lunch)

Unemployment Office of Central Texas - Killeen

300 Cheyenne Dr Killeen, TX 76542-1300

254-200-2000

M-F 8a-5p

Texas Unemployment Office Coastal Bend - Kingsville

1814 South Brahma Boulevard Coastal Bend College Campus Kingsville, TX 78363

361-592-1006

M - F 8a - 5p

WorkForce Solutions - Rural Capital Area

851 S Reynolds St La Grange, TX 78945-2314

979-968-8553

Monday - Friday 8:00am-5:00pm

Texas Unemployment Office - Lake Jackson

206 W Highway 332 Lake Jackson, TX 77566

979-297-6400

M-F 8am-5pm

Unemployment Office of Central Texas - Lampasas

523 E. Third Street Lampasas, TX 76550-3515

512-556-4055

Mon, Tues, Thurs, Fri | 8:30 AM – 12:00 PM ; 1:00 PM – 5:00 PM; Wed | 8:30 AM – 12:00 PM; 1:00 PM – 4:00 PM

Texas Unemployment Office - Laredo

1406 Jacaman Rd. Suite A Laredo, TX 78041

956-794-6500

M-F 8a-5p

Texas Unemployment Office - Levelland

1102 Austin Street Levelland, TX 79336-4044

806-894-5005

Monday - Friday, 8am- 12:00pm and 1:00pm-5pm

Texas Unemployment Office - Liberty

2131 Highway 146 Bypass Liberty, TX 77575

936-336-8063 or (888) 469-5627

M-F 8am-5pm

Texas Unemployment Office - Polk County

1241 West Church Street Suite 300 Livingston, TX 77351

936-327-5421/1-800-256-8183

M-F 8am-5pm

WorkForce Solutions - Rural Capital Area

100 Legend Hills Blvd. Llano, TX 78643-1931

512-756-6769 ext 11210

Monday - Friday 8:00am to 5:00pm

Texas Unemployment Office - Rural Capital Area

1711 S. Colorado St. Unit G Lockhart, TX 78644

512-398-3491

Monday - Friday, 8am-5pm

Unemployment Office East Texas - Longview

209 S. Center Street Longview, TX 75601

903-758-1783

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office - Lubbock

2002 W. Loop 289, Suite 117 Suite 800 Lubbock, TX 79407

806-765-5038

M,Tu,W,F 8a-5p; Th-8a-6p

WorkForce Solutions - Angelina County

210 N. John Redditt Drive Lufkin, TX 75904

936-639-1351

M- F 8am-5pm

Texas Unemployment Office-Madison County

300 West School Road Suite 200 Madisonville, TX 77864-3280

936-348-5111, 1-800-386-7200 Ext: 3621

Mon through Fri 5:00pm

WorkForce Solutions Texas - Falls County

230 Coleman Street Marlin, TX 76661-2854

254-883-5678

Monday - Friday 8:00am-5:00pm

Texas Unemployment Office East Texas - Marshall

4300 East End Blvd South Marshall, TX 75672

903-935-7814

Monday - Friday, 8:00am- 5:00pm

UI Office for North Central Texas at McKinney

291 Eldorado Parkway Mckinney, TX 75069

972-542-3381

Monday - Friday: 8:00am - 5:00pm

Texas Unemployment Office Permian Basin Midland

3600 N Garfield Technology Bldg 138 Midland, TX 79705

432-686-4879

Monday - Friday, 8:00am - Noon; 1:00 -5:00 p.m

Texas Unemployment Office - West Hidalgo

901 West Travis St. Suite 7 Mission, TX 78572

956-519-4300

Monday - Friday, 8:00am to 5:00pm

Texas Unemployment Office Mission

901 Travis St. Ste. 7 Mission, TX 78572

956-519-4300

M-F 8am - 5pm

Texas Unemployment Office Northeast Texas

312 North Riddle Street Mount Pleasant, TX 75455

903-572-9841

M-F 8am-5pm

Texas Unemployment Office - Muleshoe

203 S Main Street Muleshoe, TX 79347-3853

806-272-7540

Monday - Friday, 8am-5pm

Texas Unemployment Office Nacogdoches County

235 N University Drive Nacogdoches, TX 75961-5127

936-560-1441

M-F 8am-5pm

WorkForce Solutions - Navasota

109 Rattler`s Drive Room 7 Navasota, TX 77868

936-870-3614

Mon through Fri 5:00pm

Texas Unemployment Office Alamo - New Braunfels

183 IH-35 South New Braunfels, TX 78130-4817

830-629-2010

Mon - F 8am - 5pm

Texas Unemployment Office Permian Basin Odessa

2626 JBS Parkway Building D Odessa, TX 79761

432-367-3332

M-F 8:00AM-5:00PM

Texas Unemployment Office Orange

2415 N. 16th Street Orange, TX 77630

409-882-0302

Monday - Friday 8am - 5pm

Unemployment Office Northeast Texas

5210 South East Loop 286 Paris, TX 75460

903-784-4356

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office Alamo - Pearsall

107 East Hackberry Street Pearsall, TX 78061-4453

830-334-4464

Mon - Fri 8:00a.m. - 5:00p.m.

Texas Unemployment Office - Pecos

1000 S Eddy Street Pecos, TX 79772

432-445-9664

Monday - Friday, 8:00am-5:00pm

Texas Unemployment Office - Plainview

400 South Garland Street Plainview, TX 79072

806-293-8566

Monday - Friday, 8:00am -5:00pm

Unemployment Office for North Central Texas

1101 Resource Drive Suite 100 Plano, TX 75074

469-229-0099

M-F 8a-5p

Texas Unemployment Office Alamo - Pleasanton

1411 Bendsdale Rd Pleasanton, TX 78064

830-569-4702

Monday-Friday 8am-5pm

Unemployment Office - Southeast Texas

4680 Hwy 365 Port Arthur, TX 77642-2118

409-962-1236

Monday - Friday 8am - 5pm

Texas Unemployment Office Golden Crescent

1800 State Highway 35 Suite H Port Lavaca, TX 77979

361-552-1563

M-F 8:00AM-5:00PM

Texas Unemployment Office Borderplex - Presidio

701 E Market Street Unit 6-B Presidio, TX 79845

432-837-9800

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office - Raymondville

700 FM 3168 Suite 3 Raymondville, TX 78580-4000

956-689-3412

Monday - Friday, 9:00am-5:00pm

Texas Unemployment Office - Rio Grande City

5408 Brand Street Suite 1 Rio Grande, TX 78582-4613

956-487-9100

Monday- Friday, 8:00am-5:00pm

Unemployment Office of Central Texas - Rockdale

313 North Main Street Rockdale, TX 76567-2908

512-446-6440

Mon, Tues, Wed & Fri | 8:30 AM - 12:00 PM; 1:00 PM - 5:00 PM; Thurs | 8:30 AM - 12:00 PM; 1:00 PM - 4:00PM

Texas Unemployment Office - Rosenberg

28000 Southwest Freeway Suite D Rosenberg, TX 77471

281-344-0279 MAIN

Monday - Friday, 8:00 AM - 5 :00 PM

Texas Unemployment Office, Rural Capital Area

575 Round Rock West Bldg H; Suite 240 Round Rock, TX 78681

512-244-2207

M-F 8:00am - 5:00pm

Texas Unemployment Office of the Concho Valley

202 Henry O. Flipper Street San Angelo, TX 76903-7008

325-653-2321

M-F 8am-5pm

Texas Unemployment Office Alamo - Datapoint

3652 Blumel Rd. Suite 200 San Antonio, TX 78229

210-438-0581, Ext. 1518

Monday - Friday 8-5

Texas Unemployment Office Alamo - East Houston

4535 E Houston San Antonio, TX 78220

210-581-0190

Monday -Friday, 8:00am - 5:00pm

Texas Unemployment Office Alamo - Marbach

7008 Marbach Road San Antonio, TX 78227

210-432-0670

Monday through Friday 8am -5pm

Texas Unemployment Office Alamo - South Flores

6723 South Flores Street Suite 100 San Antonio, TX 78221

210-928-3985

Due to COVID our hours of operation have changed to M-F 8am-12, 1:30-5pm (closed from 12-1:30 pm for COVID cleaning and staff lunch)

Texas Unemployment Office Alamo - Walzem

4615 Walzem Road Suite 100 San Antonio, TX 78218

210-822-7640

Mon - Wed - Fri, 8:00am - 5:00pm; Tue - Thur, 8:00am - 5:30pm

Texas Unemployment Office - Rural Capital Area

4794 Transportation Way Bldg. 5 San Marcos, TX 78666

512-392-1291

M-F 8am-5pm

Texas Unemployment Office-Sealy

2346 Highway 36 South Sealy, TX 77474

979-627-0241

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office Alamo - Seguin

1500 East Court Street Suite 444 Seguin, TX 78155-5268

830-379-4244

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office Coastal Bend - Sinton

1113 East Sinton Street Suite D Sinton, TX 78387-2928

361-364-3284, ext. 206

Monday - Friday, 8am-5pm

WorkForce Solutions - Snyder

1806 26th St Snyder, TX 79549

325-795-4207

Mon and Wed 8am - 5pm

Unemployment Office for North Central Texas

2165 West South Loop Suite 2 Stephenville, TX 76401-3912

254-965-5100

Monday - Friday, 8:00am - 5:00pm

WorkForce Solutions Northeast Texas

1513 Houston Street Sulphur Springs, TX 75482

903-885-7556

M-F 8a-5p

WorkForce Solutions Texas - Freestone County

517 Main St Teague, TX 75860-1625

254-739-2887

Monday - Friday 8:00am - 5:00pm

Unemployment Office of Central Texas - Temple

201 Santa Fe Way Suite 201 Temple, TX 76501

254-742-4400

Monday - Friday, 8:00am - 5:00pm

Unemployment Office for North Central Texas

109 Tejas Dr. Suite 300 Terrell, TX 75160

972-563-7271

M-F 8a-5p

Unemployment Office Northeast Texas

1702 Hampton Road Texarkana, TX 75503

903-794-4163

M-F 8am-5pm

Unemployment Office - Texas City

3549 Palmer Highway Texas City, TX 77590

409-949-9050

Monday - Friday, 8am-5pm

Unemployment Office East Texas - Tyler

4100 Troup Hwy Tyler, TX 75703-1927

903-561-8131

Monday-Friday 8:00am to 5:00pm

Texas Unemployment Office - Middle Rio Grande

216 West Main St Uvalde, TX 78801

830-278-4491

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office - Vernon

1700 Wilbarger Street Room B7 Vernon, TX 76384

940-552-9381

Monday - Thursday 8:00am-5:00pm; Friday 8:45am-5:00pm

Texas Unemployment Office Golden Crescent

120 S Main Street Suite 110 Victoria, TX 77901-8144

361-578-0341

Monday - Friday, 8:00am - 5:00pm

Unemployment Office for the Heart of Texas - Waco

1416 South New Road Waco, TX 76711-1335

254-296-5200

M, W, Th, F 8am-5pm; Tu 8am-7pm

Texas Unemployment Office for North Central Texas

1712 West 287 Business Waxahachie, TX 75165-4707

972-937-8114

Monday - Friday 8:00 a.m - 5:00 p.m

Unemployment Office for North Central Texas - Weatherford

225 College Park Drive Emerging Technologies Building Weatherford, TX 76086

817-594-0049

Monday - Friday, 8:00am - 5:00pm

Texas Unemployment Office - Weslaco

2290 West Pike Blvd. Suite 100 Weslaco, TX 78596

956-969-6100

M-F 8:00am-5:00pm

Texas Unemployment Office - Wharton

1506 North Alabama Road Suite C Wharton, TX 77488

979-531-0730

Monday - Friday 8:00am-5:00pm

Texas Unemployment Office - Wichita Falls

4309 Old Jacksboro Highway Suite 300 Wichita Falls, TX 76302-2700

940-322-1801

Call 940-322-1801 8-5 M-Th and 8:45-5 F

Texas Unemployment Office Golden Crescent

307 Crittenden Street Yoakum, TX 77995

361-741-5100

Tuesday and Thursday, 8:00am - 5:00pm

Texas Unemployment Office - Zapata

605 U.S. Hwy 83 Ste. B Zapata, TX 78076

956-765-1804

M-F 8a-5p

  1. I’m needing help. I live out of state and worked in Texas for over 2 years but since I have a different state license I have to prove my identity so I done the ID.me now and actually had to go to the office to get that fixed and now they are still denying me so I tried going back to the same office and no one will help they are saying I need to get ahold of the fraud office to get the to help will I done that no luck. How can I get through to someone to help me get this done?

  2. My husband is the only household income and has been unemployed since the start of the pandemic and receiving benefits. At the march 2021 extension, my husband received notice it was extended. Then he received notice that his unemployment was done and we have received no benefits since. Does he need to reapply or are we just going to be homeless and die now? Who does he talk to and what can he do now? I am medically disabled temperature regulated asthmatic and am sick in bed most of the time and have to have assistance even to bathe. I was not aware I had 10 years to apply for disability because no one tells you thsee things. We had hoped I would get better but I only got worse instead and missed the credits expiration time period to apply for disability so now we have no income, no savings, and I will literally die when I lose my breathing medication and access to air temperature below 70f due to my body not distributing oxygen to my cells so this is literally a life and death question I am asking here. We do not even have enough money to last the week due to these benefits being cut off and don’t know what to do or where to turn

  3. I have not received a payment since October 1st. I received letter saying I was overpaid which was not correct. I called numerous times and am always told I do not owe and that they would be contacting me. 7 months later and I have not been contacted. I faxed an appeal on October 4th because the online form was not allow me to file there but it still does not show an appeal. I received an email that said their was an appeal on that date and someone would contact me but that has been over 2 months ago. No one answering phones and been able to assist.

  4. UI benefits services have been hacked. My husband is no longer able to login or request payment. We have called the fraud hotline to no avail. What can we do?

  5. My son, who is autistic, was laid off on March 2020 due to Covid-19. We were finally able to fill out the online process 3 or 4 weeks ago. He has received a letter saying his benefit dates are from 5-10-2020 to 5-8-2021. What about mid-March and April? I have tried and tried to call, but cannot get through to a human being.

    • Debbie,

      I am not sure if the claims become retroactive. Please try finding more information on the Unemployment Office website.

  6. Hello,

    I have forgotten my login credentials and I am not able to reset my password online. It tells me to call in, however, I am not able to reach anyone. I just need my login credentials reset so that I can file, I have attempted to do for over a week, very frustrating.

    Thank you,

    • Levolina,

      Please try finding answers online since there might be limited phone support due to the shortage of staffing. You can use the “Resources” or “FAQs” section of the website.

  7. Hello I was a victim of identity theft and fraudulent unemployment claim in 2018. I have been furloughed due to covi19 and can not file an on line claim. The message says call the 1800 number. I basically need technical support to help with my IF since it is linked to the wrong Social Security number. Is there anything I can do

  8. I’ve Been trying to contact the unemployment office for three days, and I keep getting the same message to do the call volume they are unable to take my call at this time. I’m looking to find out when I can expect, if I can expect my benefits to start. It will be the four weeks as of 15 January. I should have the right to talk to someone directly.

  9. I put in for unemployment and found out I was denied my benefits. I would like to appeal this. What do I need to do. I am also looking for an office close to me and one of the phone numbers I have and tried to call is saying that number is not in service.

  10. I recently ran out of unemployment benefits. When I called the TWC I was told that I did not have any extended benefits. How do I found out about getting extended benefits?

    • Kevin,

      The E.U.C(Emergency Unemployment Compensation) remains expired. There is no extension available. Please inquire further with the labor authorities in your state by calling them.

      • I’ve been paid the bare minimum . I make aj income $122k 2019… how do I have the benefits raised …this corrected retroactively . How long does this take as I need help badly.

        Rjc

        • Robin,

          I am not sure what you mean. To be precise answers to all your questions, please reach out to the Unemployment Office.

  11. I still have an open claim and just got let go. Reason I am not a good fit one week before my 90 day probation. How can I reopen my claim?

  12. I was just laid off and the system keeps rejecting me access to sign up for UI. I try calling and all day it says the volume is too high. Who can I contact to reset my access rights to apply.

    • Debbie,

      Please visit the official website and explore options. Also let us know the “error message” when you make an application.

  13. HELP! I have been locked out of the system. I have been trying to call the office and their phones are not being answered. I am two weeks overdue for my last check, because I was not able to enter the system. Then, when it was working, it was “under maintenance.” Now, because I could not report my work seeking efforts, I am locked out!!!! I have been going to school, have had many interviews, and have never stopped looking for work! HELP how do I reach someone?

      • I had benefits last year and stopped requesting payment in September because I started a new job. I was laid off in January and went to request payment again but because it’s been more than 3 weeks I had to re apply for benefits. When I went to do so online I was given a message that says I could only be helped over the phone with a number to call. I’ve called every day several times a day since January to only reach the recorded message saying they can’t take my call. Two times I reached an actual person and they tried to put me through and both times the call suddenly ended. I’ve tried so many different number and emails and requests for call backs that I don’t know what to do anymore. Please help!

  14. Currently on unemployment. Took job as school bus driver. This is classified as part time job. I just request my current payment and declared earnings as required. I haven’t gotten paid though and won’t until September 15th. Will I be eligible for my unemployment until the first paycheck?

  15. When I call the 800-939-6631 # I always get “due to the call volume we can’t answer your call at this time”. I call 20 times a day… If I try to apply for unemployment online it says I must call due to my last work day was July 29 2016 which is more than a year. Should I just put Aug 1 2016 as my last work date online so that I can start my new claim?

    • MY BOYFRIEND IS LAID OFF ALMOST 3 MONTHS DUE TO LACK OF WORK. HE CAN’T GET THRU TO UNEMPLOYEMENT BECAUSE THE PHONE LINE IS ALWAYS, ALWAYS, BUSY DUE TO HIGH VOLUME. HE CAN’T GO ON LINE BECAUSE HE USE TO LIVE IN ANOTHER STATE. WHICH HAS BEEN OVER A YEAR AGO. HOW CAN HE APPLY FOR UNEMPLOYEMENT? PLEASE ADVISE.
      THANK YOU

    • Mike,

      Firstly, UI benefits are only provided to those who’ve had employment and earnings in the last 4-5 calendar quarters. If you’re trying to apply, you can also do so on the official website of the Unemployment Agency.

  16. I took a contract job and stopped filing for unemployment. Now that this job is ending, can I just start filing for unemployment again as part of my last claim?

  17. I was an Operations Supervisor at a Staples. I was closing the store and accidently left the key to the store in the Copy and Print Kiosk. The key was recovered by the District Manager that same night, and no harm was done, but the company deemed it a safety violation and terminated me. Am I eligible to receive unemployment benefits?

    • Well, this is a sensitive case. Generally, UI benefits are only available to those who lose their job due to involuntary reasons.

      Please call the Unemployment Office in your state to check eligibility and apply accordingly.

  18. I need to quit my job. It does not pay what I was told it would pay, i was offered a management position and continue to do management type work even though I refused the position because they could not compensate me for the added responsibilities. Last but not least, i am in constant pain from the physical demands. Does unemployment consider these legitimate reasons to quit?

    • To an extent, they can be considered.

      You may speak further with the Unemployment Office in your state to confirm eligibility.

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