Does Artificial Intelligence Provide More Jobs or Kill the Current Jobs?

Updated : August 4th, 2020

Artificial Intelligence is set to change the landscape of the job market by cutting jobs, adding Artificial Intelligence (AI) related jobs and ensuring that the workforce continues to reskill themselves. After all, AI was developed based on the theory and the development of computers that are able to perform tasks that require human intelligence. This could be visual perception, decision making, speech recognition, and translation. This term was coined in 1956 and has now become popular based on advanced algorithms, data volumes, and significant improvement in storage and computing power.

Does Artificial Intelligence Provide More Jobs or Kill the Current Jobs?

During the 1950s, AI revolved around symbolic methods and problem-solving. In the 1960s, the US Department of Defense started training computers to mimic basic human reasoning. It was the Defense Advanced Research Projects Agency that did street mapping projects in the 1970s. In fact, DARPA had intelligent personal assistants in 2003 way before Cortana, Alexa, and Siri. This resulted in automation and formal reasoning that computers possess today. This includes smart search systems and decision support systems that will complement and augment human abilities. AI technologies have now been able to help specific benefits in all industries like healthcare, retail, and sports.



Trends in Artificial Intelligence

artificial intelligence usa

AI is the new technological frontier, countries, and companies are working hard to gain control of this emerging technology. Alphabet has invested $30 billion and Baidu set aside $20 billion to develop AI technologies. Goldman Sachs suggests that self-driving vehicles will make 25,000 truckers lose their jobs every month. Similarly, large warehouses can now operate with just a dozen people and this is set to affect nearly 1 million packers and pickers in the US.

Companies like Amazon Robotics are using a combination of advanced robotics and a combination of artificial intelligence to help big-box retailers with logistics solutions. DARPA, the organization behind the internet and GPS navigation is currently working with Boston Dynamics to create robots for disaster relief and also worked on the Atlas robot.

Earlier, publishers would spend hours and even days to create content for their website and social media. Wibbitz allows publishers to create videos in minutes and the Associated Press uses a tool called Wordsmith to create news stories based on earnings data. In 2018, you can expect more media professionals and companies to use natural-language and video-generated technologies.

In 2017 alone, there were over 20 million Amazon smart speakers sold and this is without counting the number of Google Home and Apple Airpod devices. By this, you can imagine the number of Americans that can control their homes by interacting with technology by using voice commands. By the end of 2018, consumers should be able to interact with smart assistants that will be integrated with smartphones, televisions, and computers. This is great news for data scientists that will see a growth of over 2.7 million jobs by 2020. These AI jobs would be required to enhance AI machine-learning requires probability to determine the proper decision and answer for a given problem. The platforms require more data to make better predictions. With the growth of the company, it will make it more cumbersome to analyze data and hence there is a need to hire data scientists to handle large data sets to aid these AI platforms.

Difference between Natural and Artificial intelligence

Robotic Automation and AI

Today robotic automation has grown to be a disruptive force. Even now two-thirds of Americans feel that robots would perform most work done by humans in the next 50 years. In addition, nearly 80% feel that their current jobs will most probably exist in their current form within the same timeframe. The recently concluded World Economic Forum suggests that automation including AI would result in the loss of close to 5 million jobs globally by 2020. Similarly, the International Labor Organization states that nearly 137 million workers in countries like Philippines, Thailand, Cambodia, and Vietnam which accounts for 56% of the total workforce of the countries would be displaced by robots. These workers are mainly from the garment manufacturing industry.

But on the contrary, Genpact CEO NV Tyagarajan feels that there would be a sizable number of jobs that this technology would create. From data suggested by the Robotics Industries Association, it reveals that robots are likely to become the workforce of tomorrow. Within the first half of 2016, North American robotics technology vendors sold 14,583 worth over $817 million to companies across the world. More than 265,000 robots would be deployed at factories across the country and placing the US in third place when it comes to robotics deployments after China and Japan.

Significance Of Artificial Intelligence

Robotic automation requires servicing and programming with the help of high-skill jobs for technicians, programmers, and others. This will create a new set of high-skilled jobs but for every job created by robotic automation, several thousand jobs would be eliminated and this would be disruptive to any workforce.

You should know that by the end of 2018, one-third of robotic deployments would be smarter, more efficient and would be able to collaborate with other robots. This would allow them to work safely alongside humans. In early 2019, there would be a Chief Robotics Officer for 30% or more of the world’s leading companies. Several governments around the world will have drafted or implemented specific legislation surrounding robots and safety, security and privacy. When the year 2020 approaches, average salaries in the robotics sector will increase by 60% and nearly a third of the available jobs in robotics will remain vacant due to a shortage of skilled workers in this sector.

The field of robotics favors Trump as he pledged to bring back manufacturing to the US. But on the downside, it would not help in bringing back jobs for lower-skilled workers. Corporations can mitigate against increasing labor costs in the US without compromising on profit margins to automate low-skilled jobs. This means that this can bring back manufacturing back to the US or create new jobs but not both together.

Important AI Statistics

AI and Employment

Since millions of jobs would be at risk and the worldwide employment crisis looms at large, the only logical thing to do is to enhance the education of tomorrow. This means that people would have to learn about AI and the robotic workforce. In some markets that have unstable employment, developed nations look to science, technology, engineering, and math or STEM graduates to stay competitive.

2017 is the year of the hype cycle for emerging technologies as AI will automate 1.8 million people out of work by 2020. While job losses generate the most interest among the headlines, losses only tell a part of the story. But once you review the possibilities of AI, you will come to know that it will create 2.3 million jobs by 2020 with a net gain of 500,000 jobs.

Important Numbers Behind Artificial Intelligence

In time, you would question how many companies would successfully deploy AI and not replace the human workforce. This means that in time, it would help humans be faster and more productive. The notion of technology being a killer of jobs has plagued the job market for several years. Automation has made it cheaper to produce fabric and led to more customers. This, in turn, drove demand and the product. Since the job changed, during the industrial revolution, there has been no shortage of work for semi-skilled labor. While 21 percent viewed AI as something to excited about, 17 percent felt it would be disrupting and enabling, while 9 percent felt AI would displace most jobs in 10 years.

There are a number of positions that are developing around AI. This includes data scientists, AI trainers, capabilities related to modeling, computational intelligence, mathematics, machine learning, linguistics, neuroscience, and psychology. AI will take on more work that we currently handle, constantly learn and adapt to new skills which will be the same for every worker to maintain their job. The challenge now is how is AI related to the change in the scope of human jobs in the light of AI’s automation and autonomy. Though the potential effect of AI on jobs includes job losses, it would also require a number of AI-related skills. You should also know that AI cannot completely replace human judgment. AI is today, just a manifestation of an ongoing workplace evolution. Since the industrial revolution, there are many innovations that are associated with the transition period of temporary job loss. This is then followed by recovery and the business transformation. In a similar manner, AI would likely follow suit. Moving forward workers and leaders looking at AI as a robot would steal jobs and hence should start looking at intelligence augmentation (IA). To mitigate this issue of having a lack of well-trained professionals, businesses should look inward and enforce reskilling and on-the-job training. In time, staff trained in AI would be able to focus on critical activities which in turn would boost productivity.



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  1. I was fired through no fault of my own in the state of NJ. I was hired to help build an apparel startup. Hired for coming from a corporate background, I would make my professional suggestions on how to improve and develop product as that type of information was always welcomed but unfortunately not utilized. During my time, I’ve repeatedly tried to help the company to avoid costly mistakes in the future when it came to producing apparel, yet my boss preferred to always “wing it” change direction and never follow any type of calendared process. Fast forward and to no surprise to me there is an issue with production and I’m informed with vague information and so as a professional, I remind the owners (again) of the proper protocol that I’ve been suggesting and believing that they finally understood this now. But the understanding was an awakening that was too late (as it seems). Therefore a week later, I was fired as a cut in finances, With no severance, I ask for a confirmation on days worked in order to claim for unemployment due to the financial reduction but then am emailed that due to my decision making that the company lost thousands of dollars and that I didn’t perform my job. I continued to apply for my claim and was denied with allegations that in addition to losing thousands of dollars that I now stole candy (of all things) from the company under footage which is false, and that I watched movies on my phone which was also a false claim. The adjudication office has reached out to me to give me 2 days to reply against the ridiculous allegations and I have replied to all her points of accusations. I had also added more information which I regret now because I was a bit emotional because of the low blows that came my way. Nevertheless, the email had been sent and I am now waiting to see the next steps.
    My question is this. In the state of NJ, what are the next steps for determination?
    Will my former employer read my comments which will only add fuel to the fire (which is true on the additional emotional writing) and then create more lies?
    Have employers gotten away with denying claims by creating false claims?
    This is not what I had expected nor planned to rebuttal in an adjudication.
    I only wanted unemployment pay while I continue to look for work.

  2. I went on medical leave in 2016. I had 2 years of approved leave with pay and benefits. Over the past 2 years, I continued on medical. In May of 2018 my employer tried to terminate for refusing to follow the company doctor’s recommendation to return to work with restrictions in a non hazardous area. I was never informed of where to report or when to report for work. I didn’t even know of the attempted termination until I didn’t receive my bi-weekly payment. I filed a greviance to get my job, pay, and benefits back and was awarded a temporary re-instatement until I had a third party doctor exam. During all of this, I reached my 2 year limit on pay and benefits. Once the 3rd party medical exam was done, the doctor sided with me that there were health reasons for not restoring me to my previous position. But he also agreed with my employer’s company doctor offer of returning to work with restrictions in a non hazardous area. My employer informed me at that time they had no jobs available for me. Since I no longer receive pay or benefits I filed for unemployment. The state said that my employer objected to my request for umeployment on the grounds that I’m weeking fulltime for them and now it has been 6 weeks pending adjudication. I receive no pay no benefits and was told I don’t have a job from my employer. How can they hold up my unemployment pay?

    1. Gil,

      Thank you for writing to us. The outcome of the adjudication depends on the paperwork/documents you submit supporting your stance. Please make sure to prepare well and argue confidently in your favor.

  3. I live in the state of Nevada and had filed for unemployment a few months back in June and was denied because of not earning enough funds in that quarter which show that I’m trying to open a claim on a previous claim considered double dipping. I was told that if I worked and made $1,200 then that would be enough to fulfill and be approved for unemployment claim for the new quarter. I did work a new job started the job as a project assistant for a plumbing company to which the hiring manager knew I had never worked in plumbing but had over 20 years in construction. All in all I worked really hard to understand the plumbing industry but I could never satisfy my supervisors expectations and the last week of me working she basically took ball work from me and kept saying she will handle it even though I would ask every hour or less if there is something that I could do, she kept denying me any work because she was frustrated that I couldn’t do the job is good as she did even though she’s been there for 30 years. I was receiving unemployment funds for the past 3 weeks and suddenly I have to wait till November 2nd for an adjudication meeting and my funds have been placed on hold until then. Can my claim be denied because I could not do the job she expected even though she hired me knowing my previous experience? What should I expect now?

    1. Brooke,

      There is a thin line. It can go against your since expectations were not met or it can also be in your favor for unreasonable demands from your supervisor. If you think you have a strong case, make sure to argue well and present all supporting paperwork.

  4. The state of Oregon UI told my spouse every claim that isn’t due to lack of work now goes through adjudication! Is that true or are they just saying that because she ‘resigned en leiu of termination’ in her trial period? She worked for the state, and didn’t want to be unable to find employment in another department.

    1. Ambrose,

      I don’t know if this is true. How can you confirm? By calling the office again and asking for a different representative to speak to.

    2. Yes, this is true, Oregon will adjudicate any “employment separation” that isn’t due to a lack of work. FYI they’ll also treat a resignation in lieu of termination as her being fired because if your wife’s employer told her “quit or you’ll be fired”, she didn’t really have much of a choice and she was going to lose her job either way.

  5. I was terminated while on Workers Comp. The employer didn’t call me, I was notified a month after the fact by the insurance carrier for the employer! And get this,,,When I opened my UI case to start benefit payments, I notated in the questionnaire that I have a lifting restriction imposed by the Doctor but that I can still physically work and I’m currently available to work….and I was denied UI benefits.
    I’m appealing.

    1. Will,

      I think you should be eligible to collect UI benefits under such circumstances. Please make sure to keep supporting documents handy to support your stance during the Appeal.

  6. I’m currently appealing an availability issue in Massachusetts. I was accepted to a local community college never enrolled and because at the time when I applied I stated I was accepted they denied me. I was laid off due to lack of work it was a temporary position on August 3, 2018. My previous employer I was with 2+years, however I did quit that job which I’m sure doesn’t help my claim, however I’ve submitted everything from my most recent employer including wages which redetermined me eligible. Now I’m appealing my availability… I’ve contacted the college to get verification letter stating I’m not enrolled nor have I ever been but due to their protocols they fought me tooth and nail to get this verification. Stating there’s nothing to send if I’ve never been so there. Last week they finally sent a certified seal enrollment letter that shows I am inactive and never enrolled or registered within that institution. I think it was to stop me from constantly contacting them. Will this help remove the availability disqualification? Also are availability cases easier to resolve?

    1. Lily,

      To offer a straightforward answer to your question, if you lost the previous job due to involuntary reasons (no fault of yours), you should be eligible to collect.

      1. So I just got my Late Appeal decision after sending in all necessary information as to why I was filing late pertaining to being offered a temporary job. The decision states DETERMINED.

        Not exactly sure what that implies. I’m assuming the worst though. Since no adjudicator ever called me. Can you please clarify?

        1. Lily,

          I suggest you call the Claims Center to find out the status. It more or less means the “Determination” process is now complete.

      2. UPDATE: I called the claims center to clarify the adjudicator’s decision they stated that it means I found eligible for the Late Appeal regarding my availability. The representative also stated that its very strange to be appealing a one party decision ( thus meaning appealing just myself.) Will I still have to continue with this hearing since my enrollment verification proves with a certified seal inactivity and no enrollment has ever been made? Are availability appeals easier to win since its not a wage or reason for termination I am appealing?

        1. Lily,

          This seems like a complicated situation. I suggest you ring up the adjudicator and consult him/her on further steps.

  7. my adjutication was removed and my case still says that im eligble and active does that mean the ruled in my favor ?

    1. Jeannette,

      That is correct. The authorities might have ruled in your favor and ruled out the need for an adjudication. Please call the office for clarification.

  8. After working at various jobs over the course of 24 years and never being fired,I finally was recently. The reason was arguing with a manager because she was unprofessional and baited me into a argument and I signed the statement she wrote against me before I left and now I wonder will the unemployment official side in my favor over me signing the statement..

    1. Jason,

      If you’re able to prove your position preferably with supporting documents, you should be able to collect UI benefits.

  9. Can you be denied unemployment after being terminated for allegedly making a customers grocery bags too heavy. Customer made a complaint that I packed her bags too heavy. When I had only put 4-6 items in each bag. This occurred while I worked for Meijer.

    1. That sounds like an awful reason to terminate employment. Please consider applying for UI benefits until you find employment. You may want to speak to the Unemployment Office in your state once before applying. Please call them.

  10. I moved to NC for a Job the employer begged for me to work for him. The job is 1 hour away. I got sick one day driving there and went to work and told the girl I was working with that I was sick and may need to go home so I call the the staffing lady and the own and told them I’m sick and I’m going home they said OK. Next day get a text saying I’m off for the next 2 think they could not find anyone to work with me see my tech went on vacation. When my tech came back from vacation they told her she will be working alone she sent me the text I was shocked because now it’s two weeks with out work I’m a fulltime worked get a w2 at the end of the year. I work the own stating what is going on why you not having me work I said I will have to file unemployment no response. Umployment told them I walked off the job when the all said I called them when I was leaving stating I was sick and they sent Umployment the call off work text they sent me its been 6 weeks and no amswer on my unemployment case help if you can

    1. Lace,

      Unemployment Insurance benefits are extended to those who lose their job due to involuntary reasons. If you think this was the case, please consider filing until you find employment. Make sure to keep supporting documents handy in case of a dispute.

  11. I filed for unemployment in florida but then moved to Georgia, after I was unable to obtain a job in Florida. I was hired at amazon in Florida but have already moved to Georgia and receiving unemployment at the time. The unemployment is now adjudicating because it picked up that I was a new hire at Amazon but I Couldn’t work for Amazon seeing how I moved out of Florida before I was hired. It has now been eight weeks of claiming with a hold on my funds what will happen next?

    1. Ernest,

      If you still remain unemployed, you should be able to continue claiming UI benefits. Since you’ve moved to Georgia, you can consider transferring your claim over to the new state.

  12. I worked a 3 yr contract with an employment firm. That contract ended unexpectantly and I filed unemployment. The employer called me with 2 jobs. one of the jobs was at the company that I just left and the company had a 6-month wait and I was unsure if I could return to the company. I expressed this to the employer and they said that they would check to see if I could return to the employer. I was trying to avoid rejection/embarrassment for myself and the employer. I was submitted for 2 jobs.

    The employer filed a protest saying I had refused work. I spoke with the adjudicator. (Who called me a day earlier than our call) It turns out two jobs that of the two jobs they said I had refused. they had submitted me for one and the other was the job aforementioned. the employer never got back in touch with me and I eventually applied for the job.

    The adjudicator told me that I would receive two letters in the mail in 5 -7 business days and told me to keep certifying.

    Any idea where this is landing. The employer did not tell the truth and I sent documented information to our phone call. The adjudicator said that they had cancellations and that was why he was calling a day early.

    Any ramifications for the employer not telling the truth.

    1. It’s the time to make a strong case for yourself. Chase the adjudicator at regular intervals and submit the required documents in your support.

  13. I finally got the courage to do this as I now get Social Security but I doubt things have changed. Years ago when I was working I had a sales job and they did all sorts of sexist crap. They would not pay the spiffs to females. They called you names over the intercom. They would break things on products ordered and picked up by customers. People knew about it but would not come forth. When you saw something illegal going on that you were not supposed to see, you got fired. The employer lied about you to the DES and they even lied to future employers so that you never had respect once you worked at their place. The so called judges as your hearings admonished you for speaking out but there was nothing to be done unless others backed you up and they were afraid for their jobs. This still goes on. For the most part it is women judges doing the bidding of male employers. Some of these women should be asking themselves questions about the lives of others they were complicit in destroying. There never was any recourse for sexual harassment and discrimination and there still is not. Have any of these female judges ever thought to require further proofs from the employers. Has any judge ever compelled the employer to proof of sales or production exceeded by the women who have been fired? That would be the most telling. When other situations arise and the female employee has been with the company for more than five years, have any of these judges had the sense to ask if the person lasted with you that long and their last evaluation was superior enough to merit a raise, why do you all of a sudden doubt the employee? There is no common sense to these horrible women and they are there as judges because of their stupidity. The system is geared to protect only the rights of the employer so don’t be down on yourselves if you find yourself a victim because if the employer loses then you have a case! DES judges are paid to destroy people.

  14. Please contact me I’m going to be homeless loose vehicle they are holding my unemployment and I don’t know why I’ve been doing everything and more I’m a cancer patient and have to get to my therapy today I can’t go cause my trucks out of gas and no money

    1. Jerome,

      Hope you get out of this situation soon. Please let us know how we can help you. This is a private forum and our help can be limited. If you’re referring to Unemployment Insurance, please call the Claims Center for further inquiry.

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