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A Detailed Look At Pandemic Emergency Unemployment Compensation In Virginia

Updated : October 27th, 2020

The Coronavirus pandemic has taken the United States by storm. Virginia is one of the states worst hit by both the pandemic and pandemic-induced economic shutdown. According to the reports, more than 600,000 Virginians have lost their jobs since March 2020. As tough it is to lose a job, people struggle to collect unemployment benefits, especially under the Pandemic Emergency Unemployment Compensation (PEUC) program. 

To help people with the process, the Virginia Employment Commission (VEC) has recently launched an online portal. In this article we’ll guide you on the online portal, but before that, let us quickly look at the Pandemic Emergency Unemployment Compensation in Virginia. 

Pandemic Emergency Unemployment Compensation in Virginia

The Pandemic Emergency Unemployment Compensation in Virginia is a federal program announced under the CARES Act in March 2020. It offers an additional 13 weeks of Unemployment Insurance (UI) benefits. The weekly PEUC benefit amount will be the same as that received under the traditional/regular unemployment benefits program.

Benefits under the PEUC program is given only to those who meet the eligibility criteria. Some of the requirements include:

  • The individual must have exhausted all benefits received under the regular unemployment program under the state or federal law that ended after or on July 2019
  • The individual must be capable of taking a job, available to work, and should actively look for work 
  • The individual should certify that he or she is not collecting unemployment benefits with respect under any other Unemployment Compensation law of Canada

Facts About PEUC Program-

  • The first payable week under PEUC program is the week that starts on March 29, 2020, and ends on April 4, 2020
  • The PEUC benefits are taxable
  • The last payable week of PEUC benefits is the week that ends on December 26, 2020

Online Portal For PEUC Program

The Virginia Employment Compensation has witnessed a surge in the number of unemployment claims. Since March, the total claims filed is more than that the Department received throughout 2 years of the Great Recession. The considerable amount of claims has burdened the authorities at VEC, making it challenging for them to process claims in addition to slowing down the VEC website. 

To address these issues, the Employment Commission has taken several steps, such as adding more workforce, updating phone lines, and launching an online portal. 

The link to the online portal is available on the Virginia Employment Commission website. You can apply for PEUC through the newly launched online portal or by calling 1-866-832-2363. Note that due to heavy call volumes, you may experience a longer waiting period. Therefore, we would suggest you apply online.

Why The Claim Gets Denied? 

According to Fogg, the communication manager at VEC, several aspects can lead to denial of unemployment claims. Some of the reasons include not filing their weekly certification, submission of incorrect or partially filled application, not available or being able for work, failing drug tests, or not taking up an offer for suitable employment.

He added, “There may be some valid reasons people refuse work like the applicant has some health issues or is giving child care. In such a scenario, the applicants must appeal, but this process may take some time.” Your benefits will be stopped until your unemployment appeal is heard, and a decision is made,” stated Fogg. 

Further, he said, “If your employer wants you to return to work, go back.” This is because a link is added to the VEC website, which will help employers to report if their employees fail to return to work.

“If you were asked to return to work but refused to go back, your benefits would be stopped until authorities have reviewed your case to determine if there was any good cause,” said Fogg. 

Applying For Regular Unemployment Benefits In Virginia

As said earlier, you have to exhaust your regular unemployment benefits to qualify for the Pandemic Emergency Unemployment Compensation in Virginia. If you are unemployed but haven’t applied for the traditional benefits, apply for now one. 

To apply for regular unemployment benefits, visit the Virginia Employment Compensation website, and choose the relevant option. While applying, you will be required to enter several details like:

  • Your name
  • Address 
  • Contact information
  • Name of your recent employer
  • Dates of employment 
  • Reason for leaving the job
  • Work search reports

You can also apply by calling the VEC Customer Contact Center at 1-866-832-2363. The Customer Contact Center will be open Monday – Friday, 8:15 AM to 4:30 PM, and will be closed on state holidays. 

While filing a claim, you will be asked to choose the mode of payment. You can choose either a debit card or direct deposit. For direct deposit, you have to provide routing numbers and bank account details.  

Eligibility Criteria

To be eligible for regular unemployment benefits in Virginia, you must meet several requirements. They include:

  • You have lost through no fault of your own
  • You are able, available, or actively looking for work
  • You must have minimum wages before being unemployed

Monetary Requirements

Like every other state, your work history and wages will be considered while processing your application. The unemployment payment and the period (i.e., 12 to 26 weeks) will be decided based on your gross wages. 

When you apply for unemployment, you will receive a Monetary Determination. It includes your base period earnings, the maximum number of weeks you can collect benefits, and weekly benefit amount. 

Make sure to review the Monetary Determination thoroughly. If the base period wages shown are incorrect, contact VEC Customer Contact Center and provide correct information. You may be asked to Email or fax proof of proper wages to the Customer Contact Center. 

Note that the Monetary entitlement will last for 1 year following your UI claim or benefits exhaustion date. 

Closing Thoughts

VEC is taking all possible measures to fasten the application process and pay your benefits. If you have applied for PEUC but haven’t received it yet, you can reach out to the Customer Contact Center. Meanwhile, look for suitable opportunities at http://jobs.virginia.gov/. You can also check if you qualify for the extra benefits in the state and get benefited. 

 

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  1. I had trouble getting my proof of self-employment to upload in secure file exchange and finally got it submitted by 12:06 am , 6 minutes late. What are the possibilities that they will deny it? I have received unemployment from March 2020 to some of Jan and some in Feb 2021. Most of Dec, Jan, Feb, March, & april were stopped for this proof of employment.
    Also, I see proof of Income as a 2nd issue but it is always on there. That was not on my TO DO list.
    I feel for u all on ID.ME…

    Anyone trying to reach UI, call their number, press 2 or 3 (questions abt filing a claim?) and then wait thru the message. At the end of it, u will be connected to a live person! I promise.. don’t push another button.. I’ve done it 4 times and it never failed.

    We lost our home, my ex took my child…. (kept her after a visit and called cps facilitating drama while the cops wouldn’t give her back without paperwork locked up in the court house..shut down for covid) I raised her by myself for 12 years & now she is with a violent alcoholic and parental alienating parent .. ….my dog, my 9-year sweet little best friend, was attacked, passing away 3 days later.. all in this time frame.
    But! It will all be ok. I have faith.

    Be grateful for your life and all that is in it today. What u dwell on daily will be your strength or weakness.
    Good luck to all of u.
    And thank you, Jeff, for responding out here. It is appreciated!
    Davulia S.

  2. I filed over two months ago. I have not received any information. My status says “pending resolution”. I have no way of contacting anyone. My position was eliminated at my job and I submitted the documentations online. I dont know what else I can do.

  3. I have been apply Ohio Pua unemployment since July 5th still pending issues. Upload what they ask for when ever I call says your case is in Adjudication. Very very frustrated, financially I am broke. Health issues. Waiting a long period.Don’t know what I will do ?

    1. Nafisa,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

    2. Same here since Feb 2021 turned in all the documents still pending issues 3 months now. When you call they tell you to be patient. Pulling my hair out it’s so frustrating.

  4. I was receiving PUA unemployment. they made me file for a new claim in February. Now I am in adjudication even though I gave all the same information from my previous claim. Have been adjudication since February and I call and they say they will put in a ticket to have an Adjudicator call me. Nothing. I am wondering If I can go down to to Maryland Unemployment Office and demand that someone talk with me to release my claim for payment. It’s been 56 days. I read that they have a maximum of 45 days.

    1. Luis,

      Your adjudicator may be inundated with pending cases. Please continue to follow up (if you have the contact details) or consider the option of visiting an office in the vicinity if safe and feasible.

    2. t sounds just like mine only im disqualified yet actie every till sept 4th . they haven’t asked me for anything! i file then its disqualified yet im told im ok and have nothing to do bit wait for an answer? answer to what? they switched my program and all and asked me to provide proof for a claim that wa denied al eady back in 2018! deny me once and then again perhaps? lol idk

  5. My mom had unemployment in Florida. She just recently moved temporally to California with a sister since she needs assistance, and now the website is telling her she cannot do anything because she is register in another state. Can she keep filing unemployment in Florida, even if she is living and register now in another state? how is the process to change the unemployment? I tried calling and there is no answer. Thank you!

    1. Stephanie,

      Please ask your mother to consider transferring the UI benefits from FL to CA (details will be available on either of the websites). If there are benefits weeks left in the account, she will be able to claim them.

    1. Leatha,

      UI benefits are offered to claimants who lose employment involuntarily and be able to and available for work.

  6. I lived in ga in 2019 and move to florida in 2020 and work for the xmas months in nov-dec. I was told to do a combine wage claim. my question is which state do i file the claim in?

  7. I filed for pua in Ohio back in October 2020.My claim has been in ajudacatuon since 11/1/20.So 2 to 6 weeks is a total understatement! When I call.i am told to basically hurry up and wait some more.I have recently been redetermined and my claim is allowed.but I have one pending issue.How long is too long?

    1. Nicole,

      Unfortunately, nobody has an answer. There are perhaps thousands of pending applications. Please consider the option of visiting an office in the vicinity if safe and feasible.

  8. If you claim your weeks for unemployment and for the next 2 months you still have not received your money. Where can you go in volusia county to talk with a live person

      1. HI Jeff,
        I applied back in Dec 5th, 2020 and I haven’t received any correspondence, is there a local office that I can make an appt to make certain my claim is right.

        1. Adam,

          You can consider visiting an office in the vicinity if safe and feasible (details will be available on the Unemployment Office’s website).

  9. On NYS DOL website, my claim is saying current yet the information is for my old claim with 0 days remaining despite receiving 2 weeks of payments on the new claim and I was able to certify last night. I haven’t received anything; no letters or emails.

  10. I was disqualified for UI benefits for not providing an ID and other forms of identification. How do I fix this?

        1. Gary,

          You may not be eligible since unemployment insurance is only extended to those who become unemployed due to involuntary reasons.

    1. Hi Mike, I’m in NYS and was at the end of my BYE on 3/14, I was still certifying but wasn’t getting paid. I found out I had to file a new claim because my other was exhausted. I’m still waiting on approval. Maybe you have to file a new claim. I hope this helps.

  11. They say 2-6 weeks it’s more accurate to say 2-6 months; and when you call many of them are rude and unwilling to assist!

  12. someone needs to look into Sharon L. Anton gillette, wyo. or dickinson, nd she is a fraud and has done so many fraudulent things and please look into her

    1. Annette,

      Please report it to the Fraud Division of the Unemployment Office in your state. You can report on the website.

  13. I worked part time for thee years here in florida. I’m currently not working. I’m also retired and collects social security.
    My question is
    Am I qualified to file for unemployment ?

    1. Ruby,

      To be eligible, you’re required to have sufficient hours and earnings. Please use the “Benefits Calculator” available on this website.

  14. So adjudication takes 8 to 12 weeks. Oh okay, that explains why I havent received payment since July. That surely helps just like the rest of the information that you give. And by the way. What’s the NEW reason you can’t get through to the Call Center.

    1. Maria,
      I have gotten through to the call center (live agent) every time i’ve tried calling within the last 2 weeks. The number to a live agent (follow the prompts carefully) is (667)-207-6520. i have gotten through within 10 to 15 mins with each call i had made!

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