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Vermont Unemployment Phone Numbers

Unemployment Telephone Automated Services:

Sundays 24 hours

Monday-Friday 5:00 AM — 4:30 PM

The following services are available on our Interactive Voice Response (IVR) system. You can access them by calling toll free 1-800-983-2300.

  • Date last payment issued
  • General information on Unemployment Insurance
  • Locations of the Vermont Resource Centers
  • Amount of gross unemployment paid for prior year (1099G)
  • Enroll in direct deposit
  • File a weekly claim (this service is only available to claimants with a return to work date of 10 weeks or less on ? le with the department or to those with an approved waiver).

Claims Center Core Hours:

Monday – Thursday 8:30 AM — 4:00 PM

Friday 9:00 AM — 4:00 PM

Customer Service Representatives are available to assist you with your unemployment needs.

  • To ? le a New or Re-Open a Claim, call toll-free 1-877-214-3330
  • For Claimant Assistance, call toll-free 1-877-214-3332

TTY/TDD Services:

Monday – Thursday 8:30 AM — 4:00 PM

Friday 9:00 AM — 4:00 PM.

All services related to your unemployment needs can be accessed through TTY/TDD Service. Call toll-free 1-800-650-4152.

  1. Are you aware of the issues surrounding direct deposit for so many Vermonters? The deposits just stopped with absolutely no reason given no information provided no warning! Hearing from others and not from any person from unemployment some of us have found that it is because they quote “ went overboard with the fraud prevention “ and accidentally cut off way too many routing numbers -they we’re supposedly “flagged as fraudulent “. So many of us are broke , can’t pay ANY bills. Can’t put gas in our cars to even go looking for a job or go to a store which in that case have no money for groceries anyway . My husband hasn’t had a check in 5 weeks now . As is the same case for so many others .

  2. I used turbo tax and filed my returns before the corrected 1099G was received. I have not received the return envelope with instructions. I am very frustrated trying to find where I can add the 1099G. I would appreciate hearing from a customer service at your earliest time available.
    I do not know if I am supposed to be using turbo tax, which was used originally.
    Where do I enter the $10,200 forgiveness for the unemployment tax write off???

  3. Cant Ever get through to unemployment, haven’t gotten a check in 3 weeks of my layoff. And it should have been in the other day

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