To find out all about Coronavirus-related unemployment benefits     

Virginia Unemployment Phone Number

Sometimes you just have to talk to a live person to get answers to your questions. In that case, you can call the VA Unemployment Phone Number: Toll Free: 1-866-832-2363.

Be prepared for long wait times because lots of people are trying to do the same thing that you are. Be patient and you will get through to someone that can help you. Even if it is frustrating to wait so long, please be polite to the person you get connected to.

The staffers on the other line are over-worked and are doing everything they can to help all of the people that are contacting them.

When you call the VA unemployment phone number, make sure that you have the following information:

  • Social security number
  • Dates of employment

A pen or pencil, and paper – to take notes

  1. Please help me talk to a representative. I have been calling that number all day for the last 3 days. I haven’t received my extra 300.00 weekly and I don’t know why

    1. William,

      Please try finding answers online since there might be limited phone support due to the shortage of staffing. You can use the “Resources” or “FAQs” section of the website.

      1. Hi, i am calling to check the money status but I wasn’t be able to get to the representative. Can you please give me a number or tell when will i be getting my approved PUA money.

        1. The Unemployment Office might be inundated with pending requests. Please check the payment status online.

      2. i have waited 2.5 months for this PIN number, wher is is hoa do i obtain it who has it give a phone number. for 2.5 moths i get the same thing “as courtesy we will resnd in 3 days 2.5 months PLEASE. Taking a 3 day holiday during a pandemic.HOW DO I GET THIS pin GIVE ME A LIVE PERSON. WE ARE GOING HUNGRY

  2. I am on the phone now with a Rep. That is just sitting on the line not even taking the time to HELP ME MY PHONE BEING RECORDED WHILE ON THE PHONE

    1. I had talked to an unemployment officer and then they sent me some papers to fill out and then they had sent me a paper for an appointment and I just got the notice today in the mail.

  3. After spending 15 minutes on line listening to automated messages, I was still unable to connect with a live customer service rep to ask questions.

    I called my local office and had to leave a voicemail message.

    I hope someone calls me back.

  4. Same here Corey, I had a phone interview with the deputy a week ago and still haven’t heard anything regarding a determination. What should I do. Also have you heard any updates yet?

  5. Had my phone interview with the deputy a month ago and I still haven’t heard anything regarding a determination

    1. I was contacted 2x in a fast manor doing 2 claims! Third isn’t so quick!! 319 on the Q so I’ll just wait and they will call back!!! I will add they were very polite and so helpful!!! Thanks VEC!

    1. Larry,

      You can check with your payroll if they did. Alternatively, you can also call the Unemployment Office to find out other channels to check.

    1. Robert,

      Please call the phone number for the Claims Center and look out for an option which is directed towards speaking to a “person”.

      1. I have tried this as well and there is no option. May you please advise me? I can file online but i need to speak with someone regarding a question i am unable to answer that is mandatory to file.

    1. Leon,

      Technically, you still have a job. I am not sure if you qualify under these circumstances. Please call the Unemployment Office.

      1. I need to file my initial claim and it keeps telling me to call a number and that number tells me to call another number back and forth. There is no option ti speak to a person. Ill wait how ever long just want to talk to someone before i lose it!

        1. Alana,

          I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

    2. I have question, I just got laid off and they give 12 weeks severance pay, when can i file for unemployment funds?

  6. I tried for between 10-15 minutes yesterday to be able to talk to a person but never could. I live in Virginia but work for a company whose office is in Tennessee. I work from home typing and am paid by the line. I also receive SS. My workload has been continually dwindling since at least Nov-Dec 2017. Since I do receive SS do I still qualify for partial unemployment?

    1. Donna,

      It looks like you’re a contract worker and contract workers are generally not eligible. Plus, your SS benefits will have an impact when you apply.

    1. Nikita,

      I hope you’ve received the payment by now. If not, please speak to a claims representative on the phone lines provided.

  7. I was not able to work for two weeks because I was recovering from an injury. Last week someone from the Unemployment office called me and told me they would send me forms for my doctor to fill out. That was over a week ago and I still have not received them. Every time I call 866-832-2363 I get a recorded message and get dropped. Can someone please contact me about this?

    1. Steven,

      Please note this is a private forum and we would not be able to share this message with the authorities. Please visit the department’s website for more phone numbers.

  8. I worked in Virginia until my husband received orders to relocate to South korea. He is in the military. Will I be able to collect unemployment?

  9. My husband job’s is transferring from Virginia to Michigan, will I be eligible to collect unemployment if I quit my job to relocate with him.

    1. You will not be eligible since unemployment insurance is only extended to those who become unemployed due to involuntary reasons.

  10. After my boss tried to terminate me and couldn’t because the reason did not exist; she demoted me and cut my salary 30% (I was her assistant). I cannot look for a job with a higher salary that can sustain me being employed full time and under a constant close control. If I resign myself, will I get unemployment?

    1. You can be eligible to apply for UI benefits if you leave due to hostile work environment.

      Please speak to the Unemployment Office in your state for confirmation.

  11. I have a question, my husband gets out of the navy next April and will get a retirement check as a enlisted person, can he still get unemployment benefits if he will be getting a small retirement check he will possibly be out of work? Just trying to think ahead….

    1. He can be eligible if he is looking for employment.

      Please speak to the Unemployment Office in your state since each one frames its own rules in this regard.

  12. Received Notice of Exhaustion from VEC. How do I file an extension as I have not found suitable employment

    1. The E.U.C(Emergency Unemployment Compensation) remains expired. There is no extension available. Please inquire further with the labor authorities in your state by calling them.

  13. Please someone help. I been calling for the past 3 weeks or so. According to the answering machine it states that I received a check for $366, processed 12-17-15. As of today 1/20/16 I’ve yet to receive this check. Now I am about to do my takes and of course there’s a 1099 for the check I never received. It’s unfair for me to claim that money if k never got it. Who can I call , the number provided is always busy. Please help. Please. Thank you

    1. Paula,

      I hope you’ve received the check by now. It takes a couple of days.

      If you still haven’t received it, please call the claims center.

    1. Depends on circumstances you quit under. I am guessing you should be eligible after the severance pay period ends.

      Please check with the authorities by calling them.

  14. I was laid off for a week without pay and I was full time now my hours has dropped to part time am is it possible I can receive unemployment benefits for this?

  15. It has been over two weeks since my interview with the deputy for judgment and I have not yet received any notification of judgment. What does this mean?

  16. I have tried to contact VEC since last week to provide information regarding a claim for 5/11/2013. I have been able to speak with anyone and I was told on my voicemail that today is the last day I have to provide this. Please contact me as soon as possible.

  17. I had a phone interview with my previous employer and the deputy on Tuesday April 23rd. After the interview I was not really told much. I was trying to find out if I am going to be able to get my unemployment and if so, when will they start coming?

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