District of Columbia Unemployment Phone Numbers
Sometimes you just have to talk to a live person to get answers to your questions. In that case you can call the Call Center toll-free at: (202) 724-7000, Toll Free 1 (877) 319-7346 or TTY users can call TTY. Hours of operation are Monday to Friday, 8:30 am to 5:00 pm.
Be prepared for long wait times because lots of people try to call the staffs. Remain patient and you will get through to someone who can help you. Even though it is frustrating to wait so long, you are advised to be courteous to the person you get connected to and you will get a lot more help than if you are terse and rude.
Note: Please call during non-peak hours—weekdays after 5 pm and all day Saturday via the automated line. Due to heavy call volume, if you call during peak hours, please be prepared for extended hold times.