West Virginia Unemployment Phone Numbers
Sometimes you just have to talk to a live person to get answers to your questions. Call 1-800-379-1032 to file an Unemployment Compensation or you can also call the claims office that serves your area.
Office hours are 8:30 a.m. to 5 p.m. Monday-Thursday and 9:00 a.m.-5 p.m. on Friday. Benefit payments may be delayed due to holidays observed by state government, banks and postal service.
Be prepared for long wait times because many people try calling the claim offices. Have patience and you will get through to someone who can help you. Even though it is annoying to wait so long, be polite to the person you get connected to and you will get a lot more help.
When you call the WY unemployment claim offices, make sure that you have the following information:
- Social security number
- Personal Identification Number (PIN)
- Dates of employment
- A pen or pencil, and paper – to take notes
is there a phone number i can call to file for my weekly pua benefits or do i have to do it online? i need to file today and i cant get the website to load
i filed for unemployment 01/4/2021,ive got no claims benefits or personal ID number( pin ). who can i talk for help.im out of work and car is in the shop.call or email please.1276-226-0643.
filed a new claim and was instructed to claim benefits sunday 01/31/21. Everything went smooth and then got a code and instructed to contact local office by feb. 5th, 2021. Well I have been calling all numbers and have not been able to get ahold of anyone. There was an email I was given by wv workforce operator and I went ahead and emailed them with all my info but still have not got a response.
any help would be greatly appreciated
call 1/800/379/1032
filed a new claim and was instructed to claim benefits sunday 01/31/21. Everything went smooth and then got a code and instructed to contact local office by feb. 5th, 2021. Well I have been calling all numbers and have not been able to get ahold of anyone. There was an email I was given by wv workforce operator and I went ahead and emailed them with all my info but still have not got a response.
any help would be greatly appreciated
Ive called over an over i get no answer ive been sent a card in the mail but no benefits
I’ve been trying to get through the system for months, but the automated system sends me in circles, to a different phone number, to a website, then back to the same number. They just provide information then send me to more of the same. Not sure what I’m missing.
My husband was laid off for one week. We sent In his low earnings. He worked one week and was laid off again for two weeks for lack of work. Three weeks ago I sent in his low earnings slip and we still have not had a deposit. Cannot reach anyone to find out what is going on.
Marcella,
If feasible, please consider the option of visiting an office in the vicinity. Phone lines will be busy.
My local office has been closed because of the pandemic. I can’t remember my pin number and cant talk to anyone to get it. All my payments are pending and it says one issue. How do I get my pin number?
Nate,
Please visit the Unemployment Office’s official website to find reset options.
I messed up and forgot to file a wks worth of benefits and now I can’t get in touch with anybody to talk to! My life has been hectic since I got laid off. Now I have no weeks to claim when I call and I only got to claim one before I missed one. I DON’T KNOW WHAT TO DO OR HOW TO REACH AN ACTUAL PERSON TO HELP ME! !
Joshua,
If you do not file within the stipulated time, you will not receive the payment. Please login online to check the status.
I’ve been trying to call to file my weeks but the phone isn’t letting me claim my week and it’s Sunday May 30 2021 so how do I file so I Don’t miss my week
Hello. I filed a new claim last week and it says this current week is my first I should file a weekly claim for, but when I go to file it says my benefit year has ended. Not sure how to proceed and get my claim on track. Thanks.
That is strange! Have a tried speaking to a representative? It might a system glitch.
My claim says its in review. I cant get a hold of anyone and no one has tried to contact me to tell me what to do next. Im losing my belongings and bills are piling up!!
I am in the exact situation. Filed first claim Sept 2. My ex employer has emailed and called on my behalf. They keep saying deputy decision. If your employer that laid you off is telling them to pay the claim I honestly can’t understand why 13 weeks later I have heard nothing. No email no call nothing. My wife faxed them 4 times and I call every day. Unreal.
Andrew,
here will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals.
Rick,
There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.
I’ve not received nothing since June no one will return my call and phone was stolen and they changed my username and stuff now I can’t get into portal .I’ve called two three times aday no calls .. slightly pissed in wv
Carla,
Please report it to the Fraud Department. More details can be found on the Unemployment Office website.
My, is roy Sharpless I have been waiting on my pua about 4months .I have a key bank card but my money is not on nothing is pending against me. The money is just sitting there. Can someone please help me with this situation I have called three times a day, but I can’t get through to a claim specialist. I really need help.
Same here, pathetic how long this is taking compared to other states.
Same here. Craziness
I have called almost everyday and can not get through to a specialist i have talked to an operator but they couldn’t access my information and a specialist was not available i wait on the phone for hours for no reason because i have yet to be helped. I filed in june and have not received a single payment and i am close to losing everything Ive ever had. Ive had to sacrifice a lot of my things to afford food and rent and bills.
Rhonda,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.
Roy,
I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals.
I received a key bank card even though I signed up for direct deposit… I filled in July and am yet to see a payment but have received all corresponding e mails saying I qualify and keeping me up to date with changes. Does anyone know when the funds are going to come
Robyn,
The Unemployment Office might be inundated with claims requests. Please visit the website to find the answers.
when your unemployment check was issued but your bank didnt recieve it who is best to contact. i spoke with wv unemployment they said it was sent and its the bank fault. my bank says they never recieved it and its the unemployment office fault. the unemployment office told me that they cant look and see where they sent it to. who can help me.
Paula,
Everyone is helpless now due to the sheer volume of pending applications. Please continue following up at regular intervals.
I filed for my unemployment June 18 2020 and still have not heard anything about it
Shawn,
There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.
I was told from my full time employer that I was terminated or could work out my 30 days. I said I would stay at first and asked the reasons why. He informed me that due to my tardy arrivals to work being late 5 times in the last 45 days by less than 15 minutes late. I have had a FLMA claim last year for continuing debilitating migraines and due to that reason I sometimes have to call off or come into work late due to recovering from one. I see a doctor and all are documented. I have had outstanding performance evaluations every single year of my employment. Like I said i have been a full time employee for over 11 years. The employment is an at-will nonprofit cooperation for conduct disorder boys ages 12 to 19 in northern VA.
Here are my questions:
1. Should i just be terminated or should I work out the 30 days’ notice and claim then. I heard that the company then says it’s a resignation, what should i do?
2. Should i get a lawyer? For wrongful termination?
3. What’s my next step?
Thanks
Robert,
Here are answers specific to each question.
1) Don’t quit the job voluntarily. It may go against you. If possible, please ask your employer if they will contest your claim if you decide to apply.
2) Yes, please. If you think you were wrongfully terminated, its good to get professional help.
3) I suggest you get this situation answered by a lawyer.
Live in Michigan but worked in W. Va most of 2013. Tried online and got as far as advertisement for S.S. Called and was cut off and told goodbye before process was complete. H-5173769127. Can I be contacted as how to proceed?
Please call the customer service/claims center of the labor dept in your state.
They will be the best people to assist you.