Illinois Unemployment Office Locations
Updated : June 19th, 2019
Illinois Department of Employment Security (IDES)
Call Center: 800-244-5631
TTY: 866-322-8357
Regular office timings : 8:30 AM to 5:00 PM, Monday – Friday except for state holidays.
Employment Security Offices, State of Illinois
| Office Locations | ||
| Center | Address | Zip Code |
| Arlington Heights | 723 West Algonquin Rd. | 60005-4432 |
| Belleville | 4519 West Main | 62223-5552 |
| Burbank | 5608 West 75th Place | 60459-3200 |
| Carlinville | 116 Plum Street | 62626 |
| Carmi | 1700 College Avenue | 62821 |
| Champaign | 1307 North Mattis Ave. | 61826-3369 |
| Chicago Offices | ||
| Center | Address | Zip Code |
| Daley College | 7500 South Pulaski Rd. | 60652 |
| Lawrence | 2444 West Lawrence | 60625-2912 |
| MidSouth | 4314 South Cottage Grove, Room 209 |
60653 |
| Truman College | 1145 W. Wilson Avenue, Suite |
1917 60640 |
| Woodlawn | 1515 East 71st Street | 60619-1503 |
| list of Offices | ||
| Center | Address | Zip Code |
| Chicago Heights | 202 S. Halsted St., ATOC Building, Suite 148 | 60411-2663 |
| Danville | 407 North Franklin | 61832-4511 |
| Decatur | 757 West Pershing Road | 62525-5440 |
| Effingham | 2311 Hoffman Dr Effingham | 62401-2839 |
| Harvey | 16845 South Halsted Street Harvey | 60426-6113 |
| Joliet | 250 North Chicago Joliet | 60432-4030 |
| Kankakee | 450 N. Kinzie Ave | 60915 |
| Lisle | 2525 Cabot Drive, Suite 302 | 60532 |
| Marion | Illinois Star Center 3000 W. DeYoung, Suite 800B | 62959 |
| Maywood | 1701 S. First Street, Suite 10 | 60153 |
| Mount Vernon | 333 Potomac Blvd., Suite E Mount Vernon | 62864-2200 |
| North Aurora | 2 Smoke Tree Plaza North Aurora | 60542 |
| Ottawa | 1550 First Ave – South Towne Mall Ottawa | 61350-4821 |
| Peoria | 406 Elm Street Peoria | 61605-3968 |
| Quincy | 107 North Third | 62301 |
| Rock Island | 500 42nd Street, Suite 1 Rock Island | 61201 |
| Rockford | 303 North Main Rockford | 61101 |
| Springfield | 1300 South Ninth, P.O. Box 19493 Springfield | 62703 |
| Sterling | 2323 East Lincolnway Sterling | 61081-3047 |
| Waukegan | One North Genessee Street | 60085 |
| Will County | 2400 Glenwood Avenue | 60435 |
| Wood River | 101 E. Edwardsville Rd. | 62095 |
| Woodstock | 500 Russell Court Woodstock | 60098-2614 |
| Regional Offices | ||
| Center | Address | Zip Code |
| Chicago | 33 South State, 9th Floor | 60603 |
| Metro South (Chicago) | 16845 South Halsted Street | 60426-6113 |
| Northern | 2 Smoke Tree Plaza North Aurora | 60542 |
| Northwest | 410 Elm Street Peoria | 61605-3968 |
| Southern | 333 Potomac Blvd, Suite G | 62864-2200 |
Hello, Is there a place to find what constitutes as national holiday(s) for UI benefits certification process? The office is closed and I don’t want to miss holiday pay or mistakenly report holiday pay. Anyone/anywhere I can find this information on a list to be used for the to certify for the certification process?
P.S. if certify w/o national holiday information will UI benefits automatically be added to next benefits or will I lose out?
Thanks.
I had to quit my job due to homelessness and relocate, would I qualify for unemployment benefits?
Angela,
Please call the Unemployment Office since UI benefits are generally not extended to claimants who lose their job due to voluntary reasons.
Im going on maternity leave soon and was wondering if i could get unemploymet due to my unborn having to have surgery?
Keisha,
You will not be eligible since unemployment insurance is only extended to those who become unemployed due to involuntary reasons.
What is considered a voluntary reason? I am in fear of loosing my job. My manager is always telling me that I make too many mistakes. I am not doing this on purpose. If I am fired, for my mistakes, would I still be eligible?
Michelle,
This might be considered voluntary since it’s related to your performance. Under such circumstances, you may not be eligible to receive UI benefits.
Hello I have a question I work for an agency and sometimes theres work and sometimes not. And I am pregnet i has apply online for jobs and I havent found One. If I apply for unemployment Will I get apreved because I rally need to get an income now that Im pregnat.
You will not be eligible since unemployment insurance is only extended to those who become unemployed due to involuntary reasons.
I’ve been working for 19 years and was laid off. I exhausted my first quarter of unemployment last year. I’ve put in for jobs online and been waiting for them to call or email me to come in and start working again. I know I’ve had unemployment benefits for other quarters. How do I get started on a different quarter to help with my financial bills. Is that possible?
Unfortunately, UI is a one-time affair and not revolving in nature.
Please call the Claims Center to inquire about the availability of state-sponsored benefits.
My boss cursed at me on a regular basis and was not paying into Social Security and the IRS even informed me that I don’t have an employer. I was the last employee left in 3 locations. He informed me if I didn’t walk away peacefully that I would be fired. He is now paying everyone as Independent Contractors when it is very clear that they are all employees.
Independent contractors do not qualify for unemployment insurance. Please call the Unemployment Office for further details.
How can I pay the lien in amount of 1894.00 and obtain a release.
File # 1603239043
Reference: 66873098131
Lacy & Associates LLC
Attn. Michael Lacy
Two Mid America Plaza, Suite 800
Oakbrook Terrace, Illinois 60181
[email protected]
Direct Line: 630-873-3484
Fax: 630-214-0369
This electronic mail message contains information that (a) is or may be LEGALLY PRIVILEGED, CONFIDENTIAL, PROPRIETARY IN NATURE, OR OTHERWISE PROTECTED BY LAW FROM DISCLOSURE, and (b) is intended only for the use of the addressee(s) named herein. If you are not the intended recipient, an addressee, or the person responsible for delivering this to an addressee, you are hereby notified that reading, using, copying, or distributing any part of this message is strictly prohibited. If you have received this electronic mail message in error, please contact us immediately and take the steps necessary to delete the message completely from your computer system.
I am not sure what the above post pertains to.
Please call the phone numbers provided for clarification.
I was on my job for 2yrs and I was a great worker. But the managers was very disrespectful and out of line so I quit. I want to know if I qualify for unemployment.
You will not be eligible since unemployment insurance is only extended to those who become unemployed due to involuntary reasons.
If your employer doesn’t deny unemployment and they have paid into it for 5 years for you then should the applicant get unemployment regardless if they were fired or laid off?
It depends on multiple reasons. If the employee was fired due to voluntary reasons, he/she will not be eligible.
If the letter says ‘not ineligible’ does that mean I was approved for unemployment benefits?
I am unsure with just those two words. Please call the Claims Center to confirm eligibility.
How do you receive a WIA voucher, from a local service office.
Hello Dee,
Not sure of the process. I suggest that you contact the claims center on the phone numbers provided for further details.
I live in Illinois, but work remotely for a company in Texas, and have for the past few years. Do I file for unemployment in Texas or Illinois?
Please consider filing from the state where your employment is based since the employer would have remitted the relevant taxes there.
My employer cut my hours from 32 to 8 hours a week
May I apply for unemployment benefits?
Yes, please. You can be eligible for partial unemployment benefits.
I need to change my pin number and its telling me to call 800-244-5631 and its busy. Been trying to call since 830 help me
Please see if you’re able to find option to change the PIN on the department’s official website.
Otherwise, please try calling them during off peak hours during the day.
I apply for Unemployment and I made an error where they asked me If I had any changes and I said yes because my son turn 18 in August but he is still in High school and they told me that is not a change for the Unemployment not paid me the money for my son; I had call 3 times and they said they are going to corrected and they have not done so, please can you help me, thank so much.
We are not associated with the labor authorities in your state.
Please keep trying the phone during off peak hours.
my question is I have been on line applying for jobs but has yet to find one and during this time I have exhausted all my unemployment funds for the first quarter, and I want to know what I have to do to continue my unemployment for a second term until I can find employment.
There is no extension in benefits. Whatever you’ve been approved for is what you will receive.
Please inquire further with the labor authorities in your state.
Why does your phone line hang up on people and why is your line always busy? We maybe unemployed but we are not cattle. I need to speak with someone.
Please note that we are not a govt. organisation.
I have been working at this company for ten years. I went out of the country since my husband passed away and so had to settle my husband’s assets back home and so took a three month leave from work. Got back and emailed them that I was ready to start work from April 1st but got no response. After two weeks went to meet the employer and was told to perform another form of work which was not my title. since this was a demotion and reduction inpay and hours, I quit. Do I qualify for unemployment. I have been trying in other places and so did not try for unemployment. Since it is now three months since I dont have a job do I qualify for unemployment benefits? Please update me on this. Thanks.
I know that illinois was one of 5 states that would not pay unemployment benefits if you were also collecting Social Security. Has that changed ? I drive a school bus and will not be driving in the summer months. Can I collect unemployment compensation until school resumes ?
It may be a barrier.Please call the number below to clarify before applying.
(800) 244-5631
I gave a two week notice at my previous job and I got a call from the supervisor telling me I didn’t need to complete the last four of my six days for that period because she already had my hours covered…I did not start the new job till the following week. I was wondering if I qualify for unemployment for that time….thanks
I registered on line last Wednesday. Then husband got a call from your group, but I was not home. Next day call promised. Never got the call. I need to have that call. Can you help?
Please call up the customer service/Claims line on (800) 244-5631 immediately.
My husband has worked for a company for almost a year and is on the Midnight Shift; he can not sleep and has been to see the doctor on two different occasions. He is extremely depressed; now taking medication, and still having an issue sleeping. Now the company has forced employees to now work 10 hour shifts on midnights and this has even made the issue worse. My husband tells me he has lost himself and does not even feel it is safe for him and other because he does not get enough sleep. He is looking for other jobs every day. If he ends up having to quit his job for these above reasons, can’t sleep, depressed, not safe; will he be able to qualify for unemployment?
Mostly Yes. If he resigns citing working conditions and will actively look for a job, please consider applying.
What’s the phone# to the Woodlawn location I can be reached @ 312-835-4441 or you can email the information via the email address above. Thank you in advance and have a great day.
Most of the states process claims centrally.You can reach the claims center of the Labor department in Illinois on (800) 244-5631 for any queries.
I filed for unemployment 5 weeks ago and have not received anything yet. I had my phone interview with Veronica weeks ago and received a determination that I am eligible. Then I received something in the mail saying I needed to have another phone interview tomorrow but I received a voicemail from Veronica yesterday saying that the notice of phone interview was sent in error and she would take care of it but I contacted the call center and they said the status is still showing as pending. Please contact me through email as soon as possible and I will give you additional information to let me know what is going on.
My benefits were recently reinstated. I called to certify on Monday and was supposed to recieve benefits today. When I checked my online billing statement it said I had a manual online hold release. What does this mean and how can I get my money released to me?!
I called to certify on 1/5/2014 for my benefits my claim was approved never got them .I waited a week and checked back got a message a
saying my claim has been suspened. I have trying to call and cannot get thru.
You must follow up to ascertain the reason for suspension. Use the number below if you have been trying a different one.A letter should be mailed providing a reason for suspension.
800) 244-5631
(866) 322-8357 TTY
I have filed on line for unemployment benefits almost 2 weekd ago and have not heard any thing from them.Please let me know if my claim has gone through.Please do not tell me to call because no one answers the phone.
I live in Indiana and work in Illinois. Do I file for unemployment in the state of Illinois or Indiana? Thank you!
My wife has been working for her company 39 hours a week for 8 years, now she is only working 24 because they don’t want to pay for insurance. Can she file for benefits for the 15 hours she’s loosing, Or can she get benefits if she quits so she can look for another lob. Please help, Thank you
I have a question? If I’m having problems at work because of en employee and I had talk to the owners and all they do is talk to the employee and the employee don’t stop, if I way to quit because I’m tired of always getting in trouble of the employee and I quit can I collect unemployment till I find another job. I have tired to talk to another manager that works in the morning but he always defends her because she has been working her for 20 yrs with the company. He gives her all the reason and don’t want to be fair.
It doesn’t sound too likely you would be found eligible but if you present more details to the unemployment office, they might find you had a compelling reason to quit and find you eligible. We are not the unemployment office. I would recommend – Keep trying to hold on to your job and work things out.
I am being treated unfair at my workplace and there is a lot of inappropriate behavior going on in he workplace and neither of the owners will do anything to stop it. The one owner actually participates in this behavior. Am I entitled to unemployment benefits ?
You can quit and claim UI until you find a new job. However, if there is a dispute, you will be required to prove your stand with supporting documents.
I am a flight attendant for united airlines based in Chicago. I am not able to work by a doctor’s orders and possible surgery. I am out of sickleave and have been off since May 25, 2013. Do I have the correct information that I may apply for some type of unemployment.
Thank you Vicki Renfroe
Hi Vicki,
Inorder to receive unemployment, it is necessary for you to be able to and available to work. But, since you are not able to work, please try if you qualify for temporary disability benefits.