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Michigan Unemployment Office Locations

Sometimes, it’s nice to go to a nearby UIA office or MichiganWorks! Location to speak to someone in person about your Michigan unemployment benefits. There are a number of brick and mortar unemployment offices where you can get help finding work, and get help with your UI application or bi-weekly certification.

Your local unemployment insurance office can provide in-person help to file a claim. You must make an appointment before visiting between the hours of 8:00 AM and 5:00 PM, Monday through Friday. To be more precise, 20-minute appointments are scheduled Monday through Thursday between 8:15 AM to 4:45 PM, and on Friday from the same opening time to 3:45 PM.

Telephones and computers are available for those without phone or internet access to file their initial application, access the Michigan unemployment calculator, submit their biweekly claim, and perform the required work search activities. There are a dozen unemployment offices around the state.

If you are visiting the unemployment office in person, be sure to have or know your Social Security Number (SSN), PIN for MARVIN, and Driver’s License (DL) or State ID number. If you’re not a U.S. Citizen, you will also need your Alien Registration Number and the expiration date of your work authorization. If you are representing someone collecting UI benefits, you must show proof of legal guardianship or Power of Attorney (POA).

Visit a UIA Office for help with your Michigan unemployment claim. By appointment only.

Michigan UIA Offices

Name Location Hours
Benton Harbor UIA Office 401 8th St.
Benton Harbor, MI 49022
BY APPOINTMENT ONLY
Detroit 3024 W. Grand Blvd. Suite L-385
Detroit, MI 48202
BY APPOINTMENT ONLY
Gaylord 931 Otsego Avenue
Gaylord, MI 49735
BY APPOINTMENT ONLY
Grand Rapids 3391 Plainfield NE
Grand Rapids, MI 49525
BY APPOINTMENT ONLY
Kalamazo 1601 South Burdick St.
Kalamazoo, MI 49001
BY APPOINTMENT ONLY
Lansing 5217 Perry Robinson Circle
Lansing, MI 48911
BY APPOINTMENT ONLY
Marquette 1498 O'Dovero Dr. Ste 2
Marquette, MI 49855
BY APPOINTMENT ONLY
Muskegon 2700 Baker St.
Muskegon Heights, MI 49444
BY APPOINTMENT ONLY
Saginaw 515 N. Washington Ave. Ste 100
Saginaw, MI 48607
BY APPOINTMENT ONLY
Sterling Heights 43015 Hayes Rd.
Sterling Heights, MI 48313
BY APPOINTMENT ONLY
Sault Ste. Marie  1118 East Easterday Ave.
Sault Ste. Marie, MI 49783
BY APPOINTMENT ONLY
Traverse City 1209 South Garfield Ave Suite C
Traverse City, MI 49686
BY APPOINTMENT ONLY

Some issues cannot be resolved with an in-person meeting alone, and will need additional verification or research from the unemployment office. These issues include pending payments, non-monetary related determinations of eligibility, additional claims, or overpayments. Also, note that the unemployment office does not manage the unemployment debit card – that is managed by U.S. Bank, and you will need to call the back of this ReliaCard.


MichiganWorks! Locations

For help with your job search and job search activities, you can also visit a Michigan Works Career Center. Meeting with MichiganWorks! staff in person or virtually is a requirement for collecting unemployment compensation. The staff will verify the job profile you create on the Pure Michigan Talent Connect website, which is another eligibility requirement.

MichiganWorks! staff members can help you search for jobs, build a resume, prepare for a job interview, and explore options for job training, continuing education, and vocational rehabilitation services. Both the unemployment office and Michigan Works encourage Michigan residents to schedule virtual appointments. Please do not visit an office in person if you are exhibiting cold or flu symptoms. Instead, please call one of the Michigan unemployment phone numbers.

You can get help looking for work and access a variety of job services at a MichiganWorks! location near you.

MichiganWorks! Office Locations

Name Location Phone
Michigan Unemployment Office Southeast - Lenawee Service Center 1040 South Winter St
Suite 1014
Adrian, MI 49221
517-266-5627
West Michigan Unemployment Office Service Center - Allegan County 3255 122nd Avenue
Suite 101
Allegan, MI 49010
269-686-5079
888-520-0445
Michigan Unemployment Office Service Center - Alma 327 East Center Street
Alma, MI 48801
833-531-1945
Michigan Works! Northeast Consortium - Alpena County Service Center 315 West Chisholm
Alpena, MI 49707
989-356-3339
GST Michigan Unemployment Office Huron County Service Center 614 N Port Crescent
Bad Axe, MI 48413
989-269-2311
Michigan Works! Lake County Workforce Service Center 5252 M-37
Baldwin, MI 49304
231-679-8688
Michigan Works!  Battle Creek Service Center 200 W. Van Buren Street
Battle Creek, MI 49017
269-660-1412
Michigan Works! Service Center - Bay County 4061 N Euclid
North Pointe Plaza
Bay City, MI 48706
989-667-0500
Michigan Unemployment Office  Benton Harbor 499 West Main Street
Benton Harbor, MI 49022
1-800-285-WORKS
Upper Peninsula Michigan Works! - Gogebic County American Job Center 100 South Mill St.
Bessemer, MI 49911
906-932-4059
Michigan Works! Workforce Service Center Mecosta 14330 Northland Drive
Big Rapids, MI 49307
231-679-8686
Michigan Works! Cadillac Service Center- Wexford County 401 North Lake Street
Suite 700
Cadillac, MI 49601
231-775-3408
GST Michigan Unemployment Office Tuscola County Service Center 1184 Cleaver Road
Caro, MI 48723
989-673-8103
Michigan Works! Capital Area Service Center - Eaton County 945 Reynolds Road
Charlotte, MI 48813
517-816-6980
Michigan Works! Northeast Consortium -  Cheboygan Service Center 11153 N Straits Hwy
Cheboygan, MI 49721
231-627-4303
Michigan Works! Macomb Service Center - Clinton Township 43630 Hayes Road
Suite 100
Clinton Township, MI 48038
586-263-1501
Michigan Works! Coldwater Service Center 210 Vista Drive
Coldwater, MI 49036
517-278-0200
Michigan Unemployment Office Dearborn  Access Service Center 6451 Schaefer Road
Dearborn, MI 48126
313-945-8159
Detroit Employment Solutions Corporation 9301 Michigan Avenue
Detroit, MI 48210
313-962-9675
One-Stop Service Center - Southwest 5555 Conner Avenue
Detroit, MI 48213
313-962-9675
Michigan Works! Iosco County Service Center 1230 East US 23
East Tawas, MI 48730
989-362-6407
Upper Peninsula Michigan Works! - Delta County American Job Center 2950 College Avenue
Escanaba, MI 49829
906-789-9732
GST Michigan Unemployment Office - Genesee County 711 N Saginaw Street
Suite 300
Flint, MI 48503
810-233-5974 Ext:154
Michigan Works! Northeast Consortium Otsego Service Center 2927 D & M Drive
Gaylord, MI 49735
989-732-3886
Michigan Works! Gladwin County Service Center 110 Buckeye Street
Gladwin, MI 48624
989-426-8571
West Michigan Works! Service Center - Franklin 121 Franklin SE
Suite 120
Grand Rapids, MI 49507
616-336-4040
West Michigan Works! Service Center - West Side 215 Straight Ave NW
Grand Rapids, MI 49504
616-336-4460
Michigan Works! Northeast Consortium Crawford Service Center 4595 Salling Drive
Grayling, MI 49738
989-348-8709
West Michigan Unemployment Office Montcalm Service Center 114 South Greenville West Drive
Greenville, MI 48838
616-754-3611
Grosse Pointe Michigan Works Satellite Center 17888 Mack Ave
Grosse Pointe, MI 48230
313-343-5617
Upper Peninsula Michigan Works! - Houghton County American Job Center 400 Quincy Street
3rd Floor
Hancock, MI 49930
906-482-6916
Michigan Unemployment Office Clare County Service Center 402 N First Street
Harrison, MI 48625
989-539-2173
West Michigan Works! Service Center - Barry County 130 E. State St.
Suite A
Hastings, MI 49058
616-649-9850
Michigan Works! Highland Park Service Center/ American Job Center 144 E Manchester Street
Highland Park, MI 48203
313-826-0299
Michigan Unemployment Office Southeast - Hillsdale Service Center 21 Care Drive
Hillsdale, MI 49242
517-437-3381
West Michigan Works! Service Center: Ottawa County 121 Clover Street
Holland, MI 49423
616-396-2154
Michigan Unemployment Office Livingston Service Center 1200 Byron Road
Howell, MI 48843
517-546-7450
West Michigan Works! Service Center -   Ionia Service Center 603 W Adams St., Ionia.
Ionia, MI 48846
616-389-8525
Upper Peninsula Michigan Works! - Dickinson County American Job Center 127 South Stephenson Avenue
Suite 211
Iron Mountain, MI 49801
906-774-3647
Upper Peninsula Michigan Works! - Iron County American Job Center 305 West Genesee Street
Iron River, MI 49935
906-265-0532
Michigan Works! Southeast - Jackson Service Center 209 East Washington Avenue
Suite 100
Jackson, MI 49201
517-841-5627
Michigan Unemployment Office Kalamazoo 1601 South Burdick Street
Kalamazoo, MI 49001-4614
269-383-2536
Upper Peninsula Michigan Works! - Baraga County American Job Center 2 South Main Street
Suite A
L`Anse, MI 49946
906-523-1072
Capital Area Michigan Unemployment Office 2110 South Cedar Street
Lansing, MI 48910
517-492-5500
GST Michigan Works! Lapeer County Service Center 550 Lake Drive
PO Box 600
Lapeer, MI 48446
810-664-1680
Michigan Works! Northeast Consortium Alcona Service Center 202 South 2nd Street
Suite B; PO Box 316
Lincoln, MI 48742
989-736-6082
Michigan Works! Livonia American Job Center 30246 Plymouth Road
Livonia, MI 48150
734-513-4900
Michigan Works! West Central - Mason County 920 E. Tinkham Ave.
Ludington, MI 49431
231-843-2563
Michigan Unemployment Office Manistee Service Center 400 River Street
Manistee, MI 49660
231-723-2535
Upper Peninsula Michigan Works! - Schoolcraft County American Job Center 300 Walnut Street
Room 264
Manistique, MI 49854
906-586-4255
Upper Peninsula Michigan Works! - Marquette County 1498 O`Dovero Dr
Marquette, MI 49855
906-228-3075
Upper Peninsula Michigan Works! - Menominee County American Job Center 461 1st Street
Menominee, MI 49858
906-482-7206
Michigan Unemployment Office Service Center in Midland County 1409 Washington
Midland, MI 48640
833-531-1945
Michigan Works! Northeast Consortium Oscoda County Service Center 1329 S Mount Tom Road
Mio, MI 48647
989-826-6107
Michigan Works! Monroe American Job Center 1531 North Telegraph Road
Suite D
Monroe, MI 48162
734-240-7950
Michigan Works! Macomb Service Center - Mt. Clemens 75 North River Road
Mt. Clemens, MI 48043
586-783-8700
Michigan Unemployment Office Isabella Service Center 5889 East Broadway
Mt. Pleasant, MI 48858
833-531-1945
Upper Peninsula Michigan Works! - Alger County American Job Center 413 Maple Street
Suite 6, Room 101
Munising, MI 49862
906-586-4255
West Michigan Works Muskegon 316 Morris Avenue
Suite 100
Muskegon, MI 49440
231-724-6381
Michigan Works! West Central - Newaygo County 9075 S. Mason Dr.
Newaygo, MI 49337
231-924-3230
Upper Peninsula Michigan Works! - Luce County American Job Center 501 West Harrie Street
Newberry, MI 49868
906-293-8551
Oakland County Michigan Unemployment Office Novi Main Office: 31186 Beck Road
Novi, MI 48377
248-926-1820
Oakland County Michigan Works! Oak Park 22180 Parklawn
Oak Park, MI 48237
248-691-8437
Michigan Works! Northeast Consortium Presque Isle County Service Center 20709 State Street
PO Box 711
Onaway, MI 49765
989-733-8548
Upper Peninsula Michigan Works! - Ontonagon County American Job Center 429 River Street
Ontonagon, MI 49953
906-813-0627
GST Michigan Works! Shiawassee Service Center, A Proud Partner of the America 1975 West Main Street
2nd Floor
Owosso, MI 48867
989-729-9599 Ext. 470
Michigan Unemployment Office Paw Paw 32849 Red Arrow Highway
Suite 100
Paw Paw, MI 49079
269-927-1799
Northwest Michigan Works! Petoskey Service Center 2240 Mitchell Park Dr.
Suite B
Petoskey, MI 49770
231-347-5150
Oakland County Michigan Unemployment Office Pontiac 1850 North Perry St.
Pontiac, MI 48340
248-276-1777
Michigan Works! Port Huron Career Center 100 McMorran Blvd.
6th Floor
Port Huron, MI 48060
810-966-3300
Michigan Works! Roscommon County Service Center 1015 Short Street
Suite 2
Prudenville, MI 48651
989-366-8660
Michigan Unemployment Office Osceola Service Center 240 East Church Avenue
Reed City, MI 49677
231-679-8684
West Michigan Works! Service Center - North Kent 10075 Northland Dr. NE
Rockford, MI 49341
616-228-6724
Michigan Works! Macomb Service Center - Roseville 15950 Twelve Mile Road
Roseville, MI 48066
586-447-9200
Great Lakes Bay Michigan Works 312 E Genesee
Saginaw, MI 48607
833-531-1945
GST Michigan Works! Sanilac County Service Center 575 W Sanilac Road
PO Box 147
Sandusky, MI 48471
810-648-5800
Upper Peninsula Michigan Works! - Chippewa County American Job Center 1118 East Easterday Avenue
Sault Ste. Marie, MI 49783
906-635-1752
Michigan Unemployment Office West Central Oceana 195 North Michigan Avenue
Shelby, MI 49455
231-259-2000
Oakland County Michigan Works! Southfield 21415 Civic Center Dr.
Suite 116
Southfield, MI 48076
248-796-4580
Downriver Community Conference - Michigan Works! Southgate Service Center, A Proud Partner of the American Job Center Network 15100 Northline Road
Southgate, MI 48195
734-362-3466
Upper Peninsula Michigan Works!  - Mackinac County American Job Center 10 North State Street
Suite 102
St. Ignace, MI 49781
906-643-8158
Capital Area Michigan Works! Clinton County Service Center 1501 Glastonbury Dr.
St. Johns, MI 48879
989-224-2000
Michigan Unemployment Office  Arenac County Service Center 4480 West M-61
Standish, MI 48658
989-846-2111
Michigan Works! Southwest Service Center - Three Rivers 16587 Enterprise Drive
Three Rivers, MI 49093
269-273-2717
Northwest Michigan Works! Traverse City Service Center 1209 South Garfield Avenue
Suite C
Traverse City, MI 49686
231-922-3700
1-800-442-1074
Oakland County Michigan Unemployment Office Troy 550 Stephenson Highway
Suite 400
Troy, MI 48083
248-823-5101
Michigan Unemployment Office Service Center - Warren 30500 Van Dyke Avenue
Warren, MI 48093-7220
586-574-2170
Oakland County Michigan Works! Waterford 7500 Highland Road
Waterford, MI 48327
248-617-3600
Michigan Works! Wayne Service Center 35731 West Michigan Avenue
Wayne, MI 48184
734-858-4284
Michigan Works! Ogemaw County Service Center 2389 South M-76
West Branch, MI 48661
989-345-1090
Michigan Unemployment Office Southeast 304 Harriet Street
Ypsilanti, MI 48197
734-714-9814
517-437-3381

  1. I have called and called, jumped though all their hoops. It has been close to 10 months, still no benefits. It all started because one person did not do her job correctly. Now my family is paying for it.
    When you call or chat with someone, they are like robots, they dont listen and more so than not, they do not look at all the information they tell you what they think is right, then hang up on you. They have the money but will not release it and they surely do not care that a person gets there utility’s shut off, car repossessed, and kicked out of there home the minute covid lifted.
    Its the same answer every time. KEEP AN EYE ON YOUR ACCOUNT. There is no time frame of when they will release the funds.
    I have even tried to contact the Governor’s office, No help there either. I was hung up on after holding for 90 plus minutes

    • I am glad to know I am not the only one going through this terrible experience!! I have had the exact experience. Very upsetting!

    • I have been waiting since April . Still in Adjudication process. :( I have recieved not a anything. I’m back to work , yet I need to get caught up. This is just so sad to see everyone go through this

    • Carlte,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

      • Jeff – You are not helpful at all. I like so many others deserve a timely resolution. My claim says “in progress” but it isn’t – no one is working on it otherwise I would have received some kind of response from all of the correspondence that I have sent…..I think we should go to Lansing to protest. Nothing is being done as I have already written Governor Whitmer (4 times), Senator Dayna Polehanky and State Rep. Philip Green – Alias no help! – They have all requested feedback about how f__ked up MI UIA is, but when you send it they dismiss you or just flat out don’t help at all…I was told from Green that I wasn’t in the right jurisdiction for him to help! Really?? Are you Fricking kidding me? I’m still a Michigan resident – taxpayer – voter but I’m so sick of being hung up on and the canned rhetoric that I receive when I do call. I’m just making a paper trail and documenting everything. Why aren’t the problem resolution offices ALL OPEN – Isn’t that what they do?? Problem Resolution – Pure Genious.

      • I work for DHL and we were laid off for two week but I can not get on line for anything in the world

        • Kenneth,

          Please let us know the exact nature of the issue. Are you unable to access the website?

  2. I have been trying for seven months they are asking me to certify every two weeks I have two protests I cannot get a hold of anybody I have sent at least 20 messages to the unemployment website I have spoken to at least 10 people with no answers they’re saying I owe restitution money which I don’t because I was working and I sent them my paystub‘s now they want me to prove I’m working through a job search which they know I am working part time two days a week I don’t know where else to turn. They send me an email telling me I am qualified for benefits but then they don’t give me the benefits. There was fraudulent activity from my previous employer and I have proof I don’t know where else to turn I’ve been kicked out of the chat room several times and all the people do is tell me I have to wait I have to wait I have to wait it’s been seven months!!

  3. It’s been well over a month and I haven’t received any benefits. Going on six weeks now! I am still currently laid off. I even verified my identity by submitting a picture of myself holding my driver’s license and also a picture of my social security card. Nobody can seem to help me in any way! Or is unwilling. I’m so stressed right now. Still says “under review” after 5 weeks! Last year when the entire state shut down I had no issues. This is ridiculous! I am out of money and have a little girl to think about. Please help me!!

    • Tony, here dealing with the same problem. It’s been weeks since I submitted identity which they already had on file. Still nothing. Try contacting your state representative for help. I contacted them yesterday and I’m hoping to hear something this week.

    • Tony,

      I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

      • Jeff,
        Quit with the canned responses….No one is working on claims, or redeterminations, they are looking for fraud. YOUR not fooling anyone.

        There is No reason for this kind of delay – Open up problem resolution offices so that people get their voices heard.

      • I am going through the same thing consider going in to a branch office near you .that iswhat i have to do contact the governors office it is a disgrace they would not have a job if it was not for us also contact the news

  4. The (Federal Government )gave the state of Michigan the money for our unemployment!!!!! WE THE PEOPLE HAVE THE RIGHT!!!!!! TO KNOW WHERE IT IS!!! THE I.R.S. is open. Why is the state not?
    ___________________________________
    AND THEY WANT US TO GO BACK TO WORK!!!!!! ( I CAN’T AFFORD TO BUY GAS!)
    MAYBE WE SHOULD QUIT PAYING TAXES!!
    AND SEE HOW THEY LIKE IT……… I FEEL SO LET DOWN.!
    LET’S SEE… COVID or SUICIDE?

    • Hello, Are there any UIA open where we can get help? I have called May times and talked to May agent without my account be fixed. I have been waiting over a month for UIA to fix my account.

  5. I am at this point certain no agents exist that you can talk to. I am no longer receiving my benefits, despite 14 weeks remaining, no alerts, no ‘submit additional information’ forms, nothing I can do. I’ve sent a dozen messages the last few months with no indication any of them were seen, every time I try to chat all agents are busy, I call the help number and am told there’s a higher number of callers yet you aren’t put in line before being put in a loop where you’re sometimes told to make a phone appointment, and most damning of all there are no phone appointments available for any issue for the next year. It seems obvious at this point that if you have a problem, you’re screwed as there is no one to help.

  6. I received a notice on my PUA claim that I owe a great amount in restitution. There was no explanation as to why. I filed an appeal over 2 weeks ago but have heard nothing back, and the notice says I may be taken to court if the balance is not paid by September 4th (which is coming up fast!!).

    I’ve tried emailing, to no avail. The online chat lines say they’re too busy. And calling? HA it doesn’t matter if I call at 8 A.M. or 4 P.M., there are always “higher than average call volumes” so I cannot actually get through to anyone.

    I’m at a loss as to what to do! I need to speak with someone about this but my daily attempts go unheard. I just need answers regarding WHY restitution was filed against me (I qualified for PUA during that time, and have been qualifying just fine after as well). I don’t understand, and I really need to speak with someone. Please help.

  7. File a unemployment claim and have not received anything. Lost my claim number also. Please help! Carolyn S Saxton

    • Carolyn,

      There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

  8. Received a stop payment on my unemployment benefits, however it was made in error.
    My account was flagged due to the start of my college semester. It seems that full time enrollment voids eligibility for UI benefits. I am only enrolled part time.
    I received a redetermination letter from UIA that explained that my account was flagged, however after review it was determined that my benefits should be unaffected.
    Unfortunately my benefit payment was stopped, and I have been unable to reach anyone for help.
    I am in dire need of the funds, as school bills are continuing to build on top of regular monthly payments. I am a manager of a restaurant, and as such an unable to return to work. Therefore I am completely devoid of finances and quickly begining to panic.

    PLEASE HELP

    • i filled for unemployment in sept called at least 5times even called and talked to the govoner for help 3 times and still nothing i wrote at least 20 emails nothing my account is in progress and when i do call they say all i can do is wait well i been waiting for 6months now how much longer do i have to wait

      • Terence,

        I can understand your situation. There will be a delay considering the number of applications that are being processed. Please continue chasing the office/check your status online at regular intervals until payments normalize.

    • Austin,

      I can understand your situation. You have to get to touch with the Unemployment Office to resolve this. Please try calling during non-peak hours.

  9. I was the Power of Attorney for a friend dying of lung cancer, when he went into the hospital the last time I was advised that since he was not family FMLA would not apply, he was intubated and sedated and I needed to be present to make medical decisions, I forwarded all hospital documentation the POA as well as the form stating he was incapacitated was advised if I resigned my position that I would be able to re-apply and they’d be happy to take me back. I had been working there for almost 5 years and really didn’t want to leave the job but felt the obligation to not let my friend die alone and as his POA had to be there, and the hospital was 5 hours from my place of employment. Reluctantly I resigned and in the email reiterated what they had said that I’d be rehired after he passed or recovered, he passed 3 days later and now they refuse to rehire me, and stated I resigned so they don’t have to pay unemployment. Can they falsely represent they will rehire me just to get me to resign the position so they don’t have to pay unemployment? If I could get an answer it’d be appreciated, I’m thinking of filing and then appealing any denial.

  10. I live in Michigan. I want to press charges on an employer for discrimination. I am a man that tried to apply for a secretary’s job. Never got a app, nothing after 7 tries. What are my rights. Is it against the law. Can they be arrested. I want all that. No one should have to put up with what I went through. NEVER!!!!!! Like I was a piece of crap who cannot do anything, including a secretary. All they would have had to do is give me an app. And turn me down. They could not even do that. Please help me.

    • Hi my unemployment has stop because of and answer I answered wrong I’d there anyone can help me start back up my unemployment I’m waiting on a jurisdiction for ,5 months now and still nothing

      • We understand your situation. There will be a delay considering the pendency. Please continue following up regularly.

  11. I need someone to contact me so I change my phone number the verification is through my old number . I’m unable to go online and post job search.

  12. I need to get a verification pin to file, in order to do so I must call the 866-500-0017 phone number, but for the past six (yes, 6) days consecutive, no matter what time of day I call, (I began at 9am on the dot today) I am told that “due to high call volume my call cannot be taken at this time, please refer to the internet to file my claim.” So, I am caught in this catch 22 of not being able to file by internet or phone….
    My questions are:
    1.) Is anyone actually working to take my call with the government shutdown?
    2.) If I go to the problem resolution center, is anyone working with the government shutdown?
    3.) Has anyone else had this issue, if so, please advise on how you resolved the problem!

    Thank you!!

  13. I went to the Lansing PRO and the office is closed. The Federal government shut down shouldn’t affect this office, right?

  14. I keep calling marvin and they ask me to enter 4 digit security code.. what code are they asking about? Thanks

    • I have filled out a form two times and when I call to claim benefits it tells me I need to fill out the form and I have over two weeks ago.

      Not letting me claim benefits.

      • Amy,

        It looks like the form was not submitted. Please call the Claims Center and speak to a representative for clarification.

    • Norman,

      You would have been asked to set up a PIN at the time of initiating a claim. If you remember, please enter it or look out for an option on the IVR for reset.

  15. The offices listed address is incorrect for Gaylord, Saginaw and Livonia is incorrect-not a problem resolution office

    • Seasonal employment is generally not eligible due to the obvious nature of work.

      Please call the Unemployment Office for further clarification.

    • Please explore the options of filing on the internet or over the phone for easy management of the claim.

      You may consider applying from the state where the employment was based.

  16. I drill one weekend a month, how do i put that info into Marvin? I dont know the amount i will get paid, it was just one day instead of two like normal? Wont see til 1st of August

    • You can call the Claims Center on the phone numbers provided for further instructions with regard to declaring the weekly income.

  17. Unemployment is messed up. Filed a appeal but can’t talk to real person When I call the lines are to busy and call back I have tried several times How can I get help? I still have claims from December

  18. I have a ten day hold on my unemployment payment….I simply want to know why…I dont have four hours to stand in line at the nearest office so I tried the 18665000017 automated number. It tells me all representatives are busy and to call back later….I have been doing this for two damn days….no option to wait on hold, no callback option. Pathetic customer service if you ask me. I have a family with seven kids and really need this little check from unemployment. I worked for over 24 years without ever using it but now when I actually need it there is a hold. I need to know why…

    • John,

      We can understand your frustration. Since this is a private forum, we do not have access to your claim.

      Please try the phone numbers during off peak hours. You can also get the details online, over the department’s website.

      • It doesn’t matter when you try to call, you won’t get through. If you do get through, they won’t help you ! I’ve been trying to get my unemployment for over a year now. First I was told that I need proof of identity, so I did that. I was told they never received it, after the 4th time they finally have my proof of identity, That was 4 months ago, still haven’t received a dime. Everytime I talk to someone, there’s a different reason why they haven’t released my money. I even called senator Bizon’s office, That was a month ago. Now their saying I need to give them my check stubs for the last year. I sent them all my check stubs 3 weeks ago. I just got a call back from unemployment and they said we never received copies ofy check stubs, so now I have to recopy a year’s worth of check stubs. They are just hoping people will give upso they don’t have to pay us. I’m owed over $20,000.00 now. Unemployment doesn’t care about the people losing their homes or feeding our children. They just don’t care

  19. I would like to put a positive role as far as, A REPRESENTATIVE, BY THE NAME OF KIM, called me back from the 1-866-500-0017 number today and went over the information that I did not give them. Its was a pleasure speaking to her. Thank you KIM for all of your help. Have a good day.

    • Please note that we are not a govt. organisation.

      You can perhaps call the customer service of the labor dept in your state and ask for a supervisor and pass the feedback.

  20. To whom this may concern,

    I need someone to call me back regarding my appeal on the NOTICE OF DETERMINATION that UNEMPLOYMENT send me, I have send the APPEAL on the webside not once, but two times, I have the confirmation numbers to prove it, I also faxed it four times, and send a letter with the documentation to appeal my case. This is not an error on myside, this is an error on UNEMPLOYMENT SIDE. I finally got someone on the phone (human being)and as I am explaining the situtaution, within two minutes of the conversation, the phone goes dead, and than I try back right away and of course the good old system comes on and tells me I have to tried again, due to the high volume. I have tried your automation all times of the day, and the same recording, wow. What ever happen to talking to a HUMAN BEING, Please call me back at or replied to my email. You guys record your calls per your system, so hopefully you can obtain my number from their. I did not give UNEMPLOYMENT FALSE INFORMATION.

    • Lori,

      Please note that we are not a govt. organisation or can pass this information to them.

      Follow up rigorously and see if you can visit them in person.

  21. I have receive an letter from the STATE OF MICHIGAN UNemployment, of NOTICE OF DETERMINATION that I gave them FALSE INFORMATION, for unemployment that I collect back in Dec 2012 and than Oct 2013, which was only for two weeks, and now that collect the funds back along with a Penalty, that equals up to $7420.00. Finally today after email my appeal over by internet, faxing and sending a letter to them, I finally get some one on the phone, explaining the situation and than all of a sudden, the phone goes dead on their side. Really someone call me back. WHAT EVER HAPPEN TO THE GOOD OLD DAYS, WHEN YOU CAN TALK TO A MGR OR A HUMAN BEING TO RESOLVE THE ISSUE.

    • Please note, we are not a govt. or have access to your claim information.

      You must contact the customer service of the labor dept in your state immediately.

  22. I’ve been calling every damn day hundreds of times for two weeks, NO ONE EVER ANSWERS THE PHONE!!!! I have never collected unemployment ever and my taxes are going to be garnished because of an over payment of benefits in the amount of $1700 I don’t think so. I want some damn answers now!!! The website is an even bigger joke

    • Well, I can understand your frustration. If you’ve not tried the number below, please do.You may consider the option of visiting them if there is absolutely no response.

      1-866-500-0017

  23. Hello, why doesn’t anyone answer the damn phone,EVER??? I personally think the phone line is a joke and not even operational!!! just like everyone else Ive tried numerous times and days and always get the same message as well …UIA must think we are all dumb!Ive been laid off for a month and haven’t received one damn payment yet because obviously something in my file is incorrect and I need a PERSON to assist me in my problems so I can get my money and SURVIVE!!!!..this is absolutely ridiculous!!!

    • I can understand your frustration.Please note that we are not a govt. organisation.Perhaps,you may want to consider visiting one of the local offices to get an update.

    • We are not a govt.website.Please contact the Michigan unemployment insurance agency Claims line on 1-866-500-0017
      8 a.m. to 4:30 p.m. weekdays.

  24. I have been on short term disability for 7 months,and my pay ran its course.i am still of work because my doctor has me on no work restrictions.and also my employer filled my position.I want to know am i eligible for unemployment.

  25. I am waiting for my unemployment benefits but have not received any as of dec 2nd. can someone tell me what the hold up is? I was going to go to an office but the closest one is in detroit and its a temporary office..thanks

  26. i called Marvin on my asigned day and was stopped when he ask for my 4 Diget code i have started my unemployment claim by phone i registered at Michigan works and do not remember setting up a 4 Diget code i have been trying for 2 days to get a hold of a unemployment rep and can not get a hold of anyone the system just keeps saying the lines are full call back later what should i do to to get this fixed i have no job and no money and 2 kids in my home that need food and personal items please help

    • Check the Michigan unemployment website for alternate contact information. If they allow a fax – you could send your request that way be sure to include name, phone, & social security # on every page.

      Check any material you received in the mail – your code may have been printed on correspondance concerning your claim.

      While on the internet, check the Michigan Department of Public Welfare – apply for any benefits you’ll only get them if you qualify but it may help. Is there a government job center in Michigan? Perhaps this information was also on material sent to you when you opened your unemployment claim. These centers are great resources for so many things you may need – use of computers, office equipment, phones, public assistance contact information etc. Churches help people, there may be a food bank in your area…

  27. Hello,
    To whom this may concern I’ve been waiting on my unemployment I haven’t received anything yet? The representative told me it would take at least 6 weeks its been about 7 or eight weeks now. Can someone please contact me and let me know what’s going on with my unemployment. Robricka Y. Cole D. O. B 10/10/1985

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